Locations of BRITTNEY MORGAN THOMPSON, AUD

Biography

Ages Seen
Adults
Geriatrics

Insurances accepted

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  • Baylor Scott & White Health Plan - (12)
    Baylor Scott & White Health Plan-BSW Access PPO
    Baylor Scott & White Health Plan-BSW Plus HMO-Group
    Baylor Scott & White Health Plan-BSW Plus HMO-Individual/Family
    Baylor Scott & White Health Plan-BSW Plus PPO-Group
    Baylor Scott & White Health Plan-BSW Plus PPO-Individual/Family
    Baylor Scott & White Health Plan-BSW Premier HMO-Group
    Baylor Scott & White Health Plan-BSW Premier HMO-Individual/Family
    Baylor Scott & White Health Plan-BSW SeniorCare Advantage HMO
    Baylor Scott & White Health Plan-BSW SeniorCare Advantage PPO
    Baylor Scott & White Health Plan-BSWH Employee Network (SEQA & EQA)
    Baylor Scott & White Health Plan-BSWH Employee Network Premium (PPO)/ HDHP
    Baylor Scott & White Health Plan-RightCare STAR Medicaid Network
  • FirstCare Health Plans - (1)
    FirstCare Health Plans-FirstCare Select Plus HMO Network
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Patient Ratings (63)

The patient rating score is an average of all responses to physician-related questions on our nationally recognized Press Ganey Patient Satisfaction Survey .

4.9 overall patient satisfaction
averageRating metric
5.0
Time Care Provider spent with Patient
5.0
Friendliness/Courtesy of Care Provider
4.8
Wait Time at Clinic
5.0
Provider showed concern
4.9
Provider included you in decisions
5.0
Rate Care Provider

Patient Comments (35)

Overview of patient comments

Summary created using AI

Patients appreciate

Dr. Brittney Thompson consistently receives exceptional praise across multiple dimensions of patient care. Patients most frequently highlight her thoroughness in evaluations and explanations, with numerous reviews emphasizing how completely she addresses their concerns and questions. Her knowledge and expertise in audiology, particularly regarding hearing aids and product options, is repeatedly commended. Patients also consistently praise her professional yet friendly demeanor, noting that she is patient, never makes them feel rushed, and takes time to ensure they understand their options. Her communication skills stand out, with many patients appreciating her ability to explain complex information clearly and help them make informed decisions about their hearing care. Several reviews specifically mention that she goes above and beyond expectations and demonstrates genuine care and compassion for her patients.

Patients also share

The reviews reveal minimal areas for improvement, with only one patient noting a philosophical approach of not giving perfect scores to avoid fostering overconfidence, though this reviewer still expressed high satisfaction with Dr. Thompson's service. No substantive complaints or concerns about quality of care, communication gaps, or service deficiencies were identified across the 36 reviews. The feedback is overwhelmingly positive with no recurring themes of dissatisfaction or specific suggestions for enhancement of her clinical practice.

Patient comments are gathered from our Press Ganey Patient Satisfaction Survey and are displayed in their entirety. Patients are de-identified for confidentiality and patient privacy.