Locations of BRITTNEY MORGAN THOMPSON, AUD

Baylor Scott & White Clinic - Round Rock 302 University
302 University Blvd , Round Rock, TX, 78665- Monday:8:00 am-5:00 pm
- Tuesday:8:00 am-5:00 pm
- Wednesday:8:00 am-5:00 pm
- Thursday:8:00 am-5:00 pm
- Friday:8:00 am-5:00 pm
Office Hours
Biography
| Ages Seen |
|---|
| Adults |
| Geriatrics |
Insurances accepted
Baylor Scott & White has established agreements with several types of insurance to ensure your health needs are covered.
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Baylor Scott & White Health Plan - (12)Baylor Scott & White Health Plan-BSW Access PPOBaylor Scott & White Health Plan-BSW Plus HMO-GroupBaylor Scott & White Health Plan-BSW Plus HMO-Individual/FamilyBaylor Scott & White Health Plan-BSW Plus PPO-GroupBaylor Scott & White Health Plan-BSW Plus PPO-Individual/FamilyBaylor Scott & White Health Plan-BSW Premier HMO-GroupBaylor Scott & White Health Plan-BSW Premier HMO-Individual/FamilyBaylor Scott & White Health Plan-BSW SeniorCare Advantage HMOBaylor Scott & White Health Plan-BSW SeniorCare Advantage PPOBaylor Scott & White Health Plan-BSWH Employee Network (SEQA & EQA)Baylor Scott & White Health Plan-BSWH Employee Network Premium (PPO)/ HDHPBaylor Scott & White Health Plan-RightCare STAR Medicaid Network
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FirstCare Health Plans - (1)FirstCare Health Plans-FirstCare Select Plus HMO Network
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Patient Ratings (65)
The patient rating score is an average of all responses to physician-related questions on our nationally recognized Press Ganey Patient Satisfaction Survey .
| averageRating | metric | |
|---|---|---|
| 5.0 | Time Care Provider spent with Patient | |
| 5.0 | Friendliness/Courtesy of Care Provider | |
| 4.9 | Wait Time at Clinic | |
| 5.0 | Provider showed concern | |
| 4.9 | Provider included you in decisions | |
| 5.0 | Rate Care Provider |
Patient Comments (36)
Overview of patient comments
Summary created using AI
Patient comments are gathered from our Press Ganey Patient Satisfaction Survey and are displayed in their entirety. Patients are de-identified for confidentiality and patient privacy.
Patients appreciate
Dr. Brittney Thompson receives consistently high praise across multiple key areas of patient care. Patients most frequently commend her thoroughness in evaluations and explanations, with many noting she takes time to ensure they fully understand their hearing issues, test results, and treatment options. Her knowledge and professionalism are repeatedly highlighted, with patients expressing confidence in her expertise regarding hearing aids and other audiology products. Additionally, patients consistently describe her as patient, friendly, and compassionate, emphasizing that she never makes them feel rushed and creates a comfortable environment. Her communication skills and willingness to answer all questions thoroughly are mentioned in nearly every review.
Patients also share
The reviews contain minimal criticism of Dr. Thompson's care. One patient noted they would never give a perfect 10 rating to any provider as they believe it could foster overconfidence, though they still rated her highly and expressed satisfaction with her service. Another review mentioned the cost of hearing aids as a "large expense," though this appears to be a general observation about the financial aspect rather than a specific criticism of Dr. Thompson's care. No other significant areas for improvement were identified by patients in their feedback.