Locations of COURTNEY MICHELLE WINTERS STEWART, AUD, CCC-A

Biography

Insurances accepted

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  • Baylor Scott & White Health Plan - (12)
    Baylor Scott & White Health Plan-BSW Access PPO
    Baylor Scott & White Health Plan-BSW Plus HMO-Group
    Baylor Scott & White Health Plan-BSW Plus HMO-Individual/Family
    Baylor Scott & White Health Plan-BSW Plus PPO-Group
    Baylor Scott & White Health Plan-BSW Plus PPO-Individual/Family
    Baylor Scott & White Health Plan-BSW Premier HMO-Group
    Baylor Scott & White Health Plan-BSW Premier HMO-Individual/Family
    Baylor Scott & White Health Plan-BSW SeniorCare Advantage HMO
    Baylor Scott & White Health Plan-BSW SeniorCare Advantage PPO
    Baylor Scott & White Health Plan-BSWH Employee Network (SEQA & EQA)
    Baylor Scott & White Health Plan-BSWH Employee Network Premium (PPO)/ HDHP
    Baylor Scott & White Health Plan-RightCare STAR Medicaid Network
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Patient Ratings (184)

The patient rating score is an average of all responses to physician-related questions on our nationally recognized Press Ganey Patient Satisfaction Survey .

4.8 overall patient satisfaction
averageRating metric
4.4
Wait Time at Clinic
4.9
Time Care Provider spent with Patient
5.0
Friendliness/Courtesy of Care Provider
4.9
Provider showed concern
4.9
Provider included you in decisions
4.9
Rate Care Provider

Patient Comments (107)

Overview of patient comments

Summary created using AI

Patients appreciate

Courtney Winters Stewart consistently receives exceptional praise from patients for her professionalism, knowledge, and communication skills. Reviewers repeatedly highlight her ability to explain complex information clearly and thoroughly, ensuring patients understand their hearing tests, treatment options, and how to use their hearing aids. Patients particularly appreciate her caring and compassionate demeanor, noting that she takes time to listen to concerns, answer all questions without rushing, and demonstrates genuine interest in their needs. Her personable nature and attention to detail are frequently mentioned, with many patients describing her as friendly, patient, and easy to talk to. Multiple reviews emphasize that she goes above and beyond standard care, including helping patients navigate insurance issues and finding providers within their plans.

Patients also share

The primary area for improvement identified in the reviews relates to appointment availability and scheduling. One patient specifically noted that wait times to get an appointment are long, which can be frustrating for those needing timely care. Another reviewer expressed concern that Dr. Stewart appears overwhelmed by her patient load, mentioning she had 30 patients scheduled in one day, which resulted in a rushed appointment experience. This patient felt there wasn't adequate time for questions and answers during the hearing aid fitting process and suggested that Dr. Stewart needs additional support staff to manage her workload effectively.

Patient comments are gathered from our Press Ganey Patient Satisfaction Survey and are displayed in their entirety. Patients are de-identified for confidentiality and patient privacy.