Jay Franklin, MD
Clinical Cardiac Electrophysiology
MyBSWHealth
Next available appointments
Times may vary. Displayed times are for in-person visits. Additional times may be available for both new and current patients.
Mon, 2/16
- 1:00 PM
- 3:00 PM
Thu, 2/19
- 9:00 AM
- 11:00 AM
Mon, 2/23
- 1:00 PM
Locations of Jay Franklin, MD
Baylor Scott & White Cardiology Consultants of Texas - Dallas
621 N Hall St Ste 500, Dallas, TX, 75226
6611.6mi
Directions
Call
469.800.7400
Open
- Monday:8:00 am-5:00 pm
- Tuesday:8:00 am-5:00 pm
- Wednesday:8:00 am-5:00 pm
- Thursday:8:00 am-5:00 pm
- Friday:8:00 am-5:00 pm
- Monday:8:30 am-4:30 pm
- Tuesday:8:30 am-4:30 pm
- Wednesday:8:30 am-4:30 pm
- Thursday:8:30 am-4:30 pm
- Friday:12:00 am-12:00 am
Baylor Scott & White Cardiology Consultants of Texas - Waxahachie
2360 N Interstate 35E Ste 110, Waxahachie, TX, 75165
6617.8mi
Directions
Call
469.800.9400
Open
- Monday:8:00 am-5:00 pm
- Tuesday:8:00 am-5:00 pm
- Wednesday:8:00 am-5:00 pm
- Thursday:8:00 am-5:00 pm
- Friday:8:00 am-5:00 pm
Hours of Operation
Hours
Lab Hours
Hours of Operation
Office Hours
Biography
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Dr. Jay Franklin is a board-certified physician, specializing in cardiovascular disease, with a subspecialty in clinical cardiac electrophysiology. His professional interests include ablation of atrial fibrillation, supraventricular tachycardia and other ... arrhythmias; implantation of loop recorders, pacemakers, leadless pacemakers and extravascular and subcutaneous implantable defibrillators; lead extraction of implanted cardiovascular devices; left atrial appendage occlusion device implantation; and antiarrhythmic drug therapies. Dr. Franklin is passionate about using the many tools and techniques available to help his adult patients with atrial fibrillation and alleviate their symptoms. Dr. Franklin is a proud Fellow of the American College of Cardiology and the Heart Rhythm Society. He is also a member of the North Texas Electrophysiology Society board of directors. Outside of work, Dr. Franklin enjoys traveling with his wife and friends. He also likes sporting clays competitive shooting and woodworking. View More |
| Ages Seen |
|---|
| Adults |
| Geriatrics |
| Language(s) Spoken |
|---|
| English |
| Education |
|---|
| Medical School: Texas A&M University (1981) |
| Internship: Internal Medicine, Texas A&M HSCCOM Baylor Scott & White Temple (1982) |
| Residency: Internal Medicine, University of Louisville Dept of Medicine (1984) |
| Fellowship: Cardiovascular Medicine, University of Missouri Hospitals and Clinics (1986) |
| Fellowship: Cardiac Electrophysiology, University of California San Francisco (1987) |
| Certifications | ||
|---|---|---|
| Internal Medicine- American Board of Internal Medicine | Cardiovascular Disease- American Board of Internal Medicine | Clinical Cardiac Electrophysiology- American Board of Internal Medicine |
| Hospital Affiliations |
|---|
| Baylor Scott & White The Heart Hospital - Dallas |
| Baylor Scott & White Institute for Rehabilitation - Dallas |
| Baylor Scott & White Medical Center - Waxahachie |
| Baylor Scott & White All Saints Medical Center - Fort Worth |
| Baylor Scott & White The Heart Hospital - Waxahachie |
| Baylor Scott & White The Heart Hospital - Plano |
| Baylor Scott & White The Heart Hospital - Denton |
| Baylor University Medical Center, part of Baylor Scott & White Health |
Insurances accepted
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Patient Ratings (608)
The patient rating score is an average of all responses to physician-related questions on our nationally recognized Press Ganey Patient Satisfaction Survey .
| averageRating | metric | |
|---|---|---|
| 4.8 | Time Care Provider spent with Patient | |
| 4.7 | Wait Time at Clinic | |
| 4.9 | Provider included you in decisions | |
| 4.9 | Provider showed concern | |
| 4.9 | Friendliness/Courtesy of Care Provider | |
| 4.9 | Rate Care Provider |
Patient Comments (290)
Overview of patient comments
Summary created using AI
Patient comments are gathered from our Press Ganey Patient Satisfaction Survey and are displayed in their entirety. Patients are de-identified for confidentiality and patient privacy.
Patients appreciate
Dr. Jay Franklin receives overwhelmingly positive feedback from patients who consistently praise his clinical expertise, communication skills, and bedside manner. Patients frequently describe him as knowledgeable, thorough, and professional, with many highlighting his ability to explain complex cardiac conditions in easy-to-understand terms. His listening skills and patient-centered approach are repeatedly mentioned, with reviewers noting that he never rushes appointments, takes time to answer all questions, and shows genuine concern for their wellbeing. Many patients emphasize their long-term relationships with Dr. Franklin, some spanning 15-30 years, and express complete trust and confidence in his care. His successful procedures, particularly ablations and device implants, are credited with significantly improving patients' quality of life. The front office staff also receives consistent praise for being professional, courteous, and efficient, with minimal wait times frequently noted.
Patients also share
While the reviews are predominantly positive, a few areas for improvement emerge from the feedback. One patient noted that Dr. Franklin can be "relatively impatient in listening to patient" despite being technically knowledgeable. Another patient mentioned being left with an "unfortunate looking scar" from battery change surgery, though this reviewer still rated the experience highly overall. One review described him as "honest, direct and knowledgeable" but gave a lower rating, suggesting some patients may prefer a warmer communication style. These concerns are minimal compared to the volume of positive feedback, but they indicate occasional opportunities to ensure all patients feel fully heard and satisfied with both clinical outcomes and cosmetic results.