Jiaqi Yao, MD, PhD
Neurology, Clinical Neurophysiology
Neurology..., Clinical Neurophysiology
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Locations of Jiaqi Yao, MD, PhD
Baylor Scott & White Neurology - Plano
4708 Alliance Blvd Pavilion I, Ste 550, Plano, TX, 75093
6611.3mi
Directions
Call
469.800.6780
Open
- Monday:8:00 am-5:00 pm
- Tuesday:8:00 am-5:00 pm
- Wednesday:8:00 am-5:00 pm
- Thursday:8:00 am-5:00 pm
- Friday:8:00 am-4:30 pm
Hours of Operation
Hours
Lab Hours
Hours of Operation
Office Hours
Biography
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Jiaqi Yao, MD, PhD, is board-certified in neurology and clinical neurophysiology with special interests in epilepsy, neuropathy, neuromuscular, tremor, Parkinson's, headaches, dementia and stroke. Outside of work, she enjoys travel and ... discovery and spending a day at the museum. Dr. Yao loves hiking and biking and, most importantly, spending quality time with family and friends. View More |
| Ages Seen |
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| Adults |
| Geriatrics |
| Language(s) Spoken |
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| English |
| Education |
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| Education: Medical College of Zhengzhou University (2002) |
| Education: UMDNJ-Robert Wood Johnson Medical School (2007) |
| Internship: Neurology, Texas Tech University Health Sciences Center (2017) |
| Internship: Internal Medicine, Texas Tech University Health Sciences Center (2017) |
| Residency: Neurology, Texas Tech University Health Sciences Center (2020) |
| Fellowship: Clinical Neurophysiology, UT Southwestern Medical Center (2021) |
| Education: UT Southwestern Medical Center (2021) |
| Certifications | ||||
|---|---|---|---|---|
| Neurology- American Board of Psychiatry and Neurology/Neurology | Clinical Neurophysiology- American Board of Psychiatry and Neurology/Clinical Neurophysiology | Neurology- American Board of Neurology | Neurology- American Board of Psychiatry and Neurology | Clinical Neurophysiology- American Board of Psychiatry and Neurology |
| Hospital Affiliations |
|---|
| Baylor Scott & White Medical Center - Plano |
| Baylor Scott & White The Heart Hospital - Plano |
| Baylor Scott & White Medical Center - McKinney |
| Baylor Scott & White Medical Center - Centennial |
| Baylor Scott & White Medical Center - Frisco at PGA Parkway |
Insurances accepted
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Patient Ratings (719)
The patient rating score is an average of all responses to physician-related questions on our nationally recognized Press Ganey Patient Satisfaction Survey .
| averageRating | metric | |
|---|---|---|
| 4.9 | Time Care Provider spent with Patient | |
| 4.8 | Wait Time at Clinic | |
| 5.0 | Friendliness/Courtesy of Care Provider | |
| 4.9 | Provider included you in decisions | |
| 4.9 | Provider showed concern | |
| 4.9 | Rate Care Provider |
Patient Comments (246)
Overview of patient comments
Summary created using AI
Patient comments are gathered from our Press Ganey Patient Satisfaction Survey and are displayed in their entirety. Patients are de-identified for confidentiality and patient privacy.
Patients appreciate
Dr. Jiaqi Yao consistently receives exceptional praise for her listening skills and patient-centered approach to care. Patients repeatedly emphasize that she takes time to listen carefully to their concerns without rushing appointments, making them feel heard and valued. Her thoroughness in evaluations, explanations, and developing thoughtful treatment plans is highlighted across numerous reviews. Patients describe her as professional, knowledgeable, caring, compassionate, and empathetic, with excellent bedside manner. Many appreciate her ability to explain complex medical information in clear, understandable terms and her collaborative approach that includes patients in decision-making. Her expertise in treating conditions including MS, Parkinson's, dementia, and seizure disorders is specifically noted, and multiple patients mention they would highly recommend her or have already done so.
Patients also share
Very few areas for improvement emerge from these reviews. One patient mentioned a concern about the use of AI in the examination room, though they still expressed overall satisfaction with Dr. Yao. Another review indicated that while the doctor and nurse were excellent, the office staff were "not so great," though this was an isolated comment. One patient noted being "scolded, but in a nice way" about what they needed to do for their health. These minimal criticisms are vastly outweighed by positive feedback, and no significant patterns of concern are evident across the review set.