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Emergency Care

​The Emergency Department at Baylor Scott & White Medical Center – Centennial provides care for a wide range of medical emergencies, from stitches and broken bones, to seizures and strokes. Our patient turnaround time is twice as fast as the national average because we know you don’t want to wait for emergency care. We use a fully-automated management system that helps us maximize time with each patient while ensuring that we treat everyone with good old-fashioned human compassion. This winning combination allows us to provide quality care with minimum wait time and maximum treatment time.

Close By and Never Closed

We understand that time is critical in any emergency, which means our convenient location can be a true lifesaver in itself. Our emergency department is open 24 hours a day, seven days a week for patients in the Frisco area and neighboring communities. Day or night, you never have to drive far for the high level of emergency care you expect and deserve.

We have 12 privacy beds for patients with less acute conditions, as well as nine dedicated treatment rooms for patients with more serious conditions, and a dedicated trauma room. All patients have a private television, necessary monitoring equipment, and seating for a family member at the bedside.

The Experts Are Here to Care for You

The latest technology certainly makes our emergency department more efficient, but nothing can replace the experience and compassion of our staff. Our skilled nurses and board certified emergency medicine physicians make a point to see that patients are treated appropriately and promptly. It’s also a priority for us to keep patients and family members informed during these moments of crisis. And if the need arises, everything we need to care for you and your family, from comprehensive imaging, to lab and support services, is available at Baylor Scott & White Medical Center – Centennial.

In addition, our hospital has been fully accredited by the Society of Cardiovascular Patient Care and the Joint Commission for meeting or exceeding a broad range of stringent criteria. Our commitment to these high standards and quality of care helps ensure that patients are neither sent home too early nor needlessly admitted during a coronary event or stroke.

Emergency Care Just for Kids

Going to the hospital is scary enough for adults, much less children. That’s why we have a special child-friendly waiting area just for kids, as well as an emergency room decorated with a sea life theme so they can think more about fish and shells than bumps and bruises.

Super Rapid Response

At Baylor Scott & White Medical Center – Centennial the average wait time to see a healthcare provider is less than 15 minutes (based on statistical data from January – December 2015). When you arrive, our wireless, paperless emergency department management system optimizes patient service and quality of care.

There is no more time-consuming paperwork that could slow down treatment.

From the moment you arrive, we seamlessly track your care every step of the way – from ordering necessary tests to transmitting physician requests to the proper personnel – so our staff members can spend more time attending to your needs, not filling out forms.​

Serving all people by providing personalized health and wellness through exemplary care, education and research.


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