Exterior photo of Baylor Scott & White Orthopedic Associates of Dallas – Complex Shoulder Institute

Accomplished complex shoulder care in Grapevine

At Baylor Scott & White Complex Shoulder Institute in Grapevine, part of Baylor Scott & White Orthopedic Associates of Dallas, we are committed to providing patients with innovative approaches to any type of shoulder problem or pain.

Michal Khazzam, MD specializes in evaluating and treating atraumatic and traumatic shoulder injuries. He specializes in reparative and complex shoulder reconstruction surgery. He uses his advanced orthopedics training with an evidence-based medicine approach to provide highly individualized care for patients of all ages and activity levels, from amateur athletes to seasoned pros and beyond. 

Our team is committed to decreasing the pain and functional limitations that have been associated with shoulder surgery, and they are dedicated to engaging a wide spectrum of specialists in this unique approach to shoulder care in Grapevine. Our surgeons specialize in the latest procedures for shoulder reconstruction and replacement surgery. We provide advanced surgical procedures and technology available. The goal of the shoulder team is to provide compassionate care for people with severe shoulder pain. We provide expert level evaluation and treatment of shoulder injuries and conditions. Offering advanced personalized rehabilitation programs to meet each patient’s needs, advanced diagnostic methods, and the latest surgical techniques.

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ClosedOpens Monday at 8 am
Hours
Monday:
8:00 am - 5:00 pm
Tuesday:
8:00 am - 5:00 pm
Wednesday:
8:00 am - 5:00 pm
Thursday:
8:00 am - 5:00 pm
Friday:
8:00 am - 5:00 pm

Insurances accepted

Baylor Scott & White has established agreements with several types of insurance to ensure your health needs are covered.

Insurance listings are subject to change without prior notice. Please call the hospital or health plan to verify coverage information before scheduling your visit/procedure.
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  • Aetna - (25)
    Aetna Medicare Choice II Plan (PPO)
    Open Access Managed Choice
    Open Access Elect Choice
    CHIP
    Aetna Medicare Eagle Plan (PPO)
    Select
    Managed Choice
    Aetna Medicare Eagle II (PPO)
    STAR
    Aetna Medicare Choice Plan (PPO)
    Aetna Signature Administrators
    HMO
    Open Access Select
    Health Network Only
    Aetna Medicare Freedom Preferred Plan (PPO)
    Aetna Medicare Prime Plan (HMO)
    Aetna Medicare Freedom Plan (PPO)
    Open Choice PPO
    Group Retiree Medicare PPO - Limited to Exxon/Mobil
    Texas Preferred Plus II
    QPOS
    Aetna Medicare Value Plan (HMO)
    Health Network Option
    Aetna Medicare Dual Complete Plan (HMO D-SNP)
    Choice POS II
  • American Health Advantage of Texas - (1)
    American Health Advantage of Texas HMO I-SNP
  • Blue Cross Blue Shield - (46)
    Blue Choice - City of Dallas
    Blue Advantage Plus - Gold
    Blue Cross Medicare Advantage Saver (HMO)
    Blue Cross Medicare Advantage Saver Plus (PPO)
    Blue Cross Medicare Advantage Dental Value (HMO)
    Blue Cross Medicare Advantage Health Choice (PPO)
    Federal FEP Blue Focus
    Blue Choice - TRS-ActiveCare 2
    Blue Choice - TRS-Care Standard
    Blue Essentials - TRS-ActiveCare Primary
    Blue Essentials - TRS-ActiveCare Primary+
    Blue Advantage - Bronze
    Blue Cross Group Medicare Advantage Open Access (PPO)
    Blue Essentials
    CHIP
    Blue Cross Medicare Advantage Choice Premier (PPO)
    Blue Cross Medicare Advantage Dental Premier (PPO)
    Blue Cross Medicare Advantage Flex (PPO)
    Blue Cross Medicare Advantage Flex Access (PPO)
    Blue Advantage - Silver
    Blue Essentials Access
    Blue Advantage Plus - Bronze
    ParPlan
    Federal Standard Option
    Blue Cross Medicare Advantage (HMO)
    Blue Cross Medicare Advantage Dual Care Plus (HMO SNP)
    Blue Cross Group Medicare Advantage (PPO)
    Blue Advantage Plus - Silver
    Federal Basic Option
    Blue Cross Medicare Advantage Choice Plus (PPO)
    Blue Premier
    Blue Cross Medicare Advantage Value (HMO)
    Blue Choice - TRS-ActiveCare HD
    Blue Choice - HealthSelect of Texas - Out-of-State
    Blue Advantage - Gold
    Blue Choice - Texas A&M
    Blue Choice
    STAR Kids
    Blue Essentials - HealthSelect of Texas
    Blue Cross Medicare Advantage Classic (PPO)
    Blue Cross Medicare Advantage Protect (PPO)
    Blue Choice - Consumer Directed HealthSelect - Out-of-State
    STAR
    Blue Premier Access
    Blue Essentials - Consumer Directed HealthSelect
    High Performance Network
  • Centivo Network - (1)
    Centivo Network - Baylor Scott & White Premier
  • Cigna - (16)
    Open Access Plus In-Network
    BSW Extended PPO
    Open Access
    Cigna Preferred Savings Medicare (HMO)
    LocalPlus In-Network
    Cigna Preferred Medicare (HMO)
    Point of Service Open Access
    Cigna Preferred Savings Medicare (PPO)
    Cigna TotalCare (HMO D-SNP)
    LocalPlus
    Open Access Plus
    NFL Dedicated Hospital Network Program
    Cigna+Oscar
    Choice Fund
    Cigna True Choice Courage Medicare (PPO)
    Cigna True Choice Medicare (PPO)
  • Curative - (1)
    Curative
  • EHN - (1)
    Employers Health Network
  • HealthSmart - (2)
    Preferred Network
    Accel Network
  • Humana - (4)
    ChoiceCare
    Humana Preferred
    National POS
    PPO
  • Imagine Health - (1)
    Imagine Health Network
  • Parkland Community Health Plan - (2)
    STAR - HealthFirst
    CHIP
  • PHCS Network - (1)
    PHCS Primary PPO
  • ProCare - (1)
    Advantage Institutional Special Needs Plan (HMO POS I-SNP)
  • QuickTrip - (1)
    Employee Benefit Plan
  • Superior Health Plan - (18)
    Wellcare by Allwell Complement Assist (HMO)
    Wellcare by Allwell Patriot No Premium (HMO)
    Ambetter Core EPO - Gold
    Wellcare by Allwell Dual Liberty Nurture (HMO D-SNP)
    Wellcare No Premium Rx Plus Open (PPO)
    Wellcare Giveback (HMO)
    Wellcare No Premium Open (PPO)
    Wellcare Dual Liberty (HMO D-SNP)
    Wellcare Assist (HMO)
    Wellcare Specialty No Premium (HMO C-SNP)
    Wellcare TexanPlus No Premium (HMO)
    Superior STAR+PLUS (MMP)
    STAR+PLUS
    Wellcare by Allwell Dual Access Harmony (HMO D-SNP)
    Wellcare Dual Access (HMO D-SNP)
    Ambetter Core EPO - Silver
    Wellcare Dual Access Open (PPO D-SNP)
    Ambetter Core EPO - Bronze
  • TriWest HealthCare - (1)
    Community Care Network
  • United HealthCare - (27)
    Core
    Nexus ACO - Referral Required
    Erickson Advantage Liberty with Drugs (HMO-POS)
    All Savers
    Select Plus
    Erickson Advantage Champion (HMO-POS C-SNP)
    Choice
    Options
    Navigate Balanced
    Choice Plus
    Charter Plus
    Navigate
    Erickson Advantage Freedom (HMO-POS)
    Erickson Advantage Signature with Drugs (HMO-POS
    Nexus ACO - Open Access
    UnitedHealthcare Group Medicare Advantage (PPO)
    Erickson Advantage Liberty without Drugs (HMO-POS)
    Erickson Advantage Guardian (HMO-POS I-SNP)
    UnitedHealthcare Assisted Living Plan (PPO I-SNP)
    Surest
    Core Essential
    Charter
    Select
    UnitedHealthcare Nursing Home Plan (PPO I-SNP)
    Charter Balanced
    EDGE
    Navigate Plus
  • University Mary Hardin-Baylor - (1)
    University of Mary Hardin-Baylor
  • WellMed - (15)
    AARP Medicare Advantage (HMO-POS)
    UnitedHealthcare Medicare Gold (Regional PPO CSNP)
    UnitedHealthcare Medicare Advantage Ally (HMO POS CSNP)
    UnitedHealthcare Medicare Advantage Choice (Regional PPO)
    UnitedHealthcare Dual Complete Select (HMO POS DSNP)
    AARP Medicare Advantage (HMO)
    AARP Medicare Advantage SecureHorizons Plan 1 (HMO-POS)
    UnitedHealthcare Medicare Silver (Regional PPO CSNP)
    UnitedHealthcare Group Medicare Advantage (HMO)
    AARP Medicare Advantage SecureHorizons Plan 2 (HMO-POS)
    UnitedHealthcare Dual Complete Choice (Regional PPO DSNP)
    UnitedHealthcare Dual Complete (HMO DSNP)
    AARP Medicare Advantage Choice (PPO)
    AARP Medicare Advantage Patriot (HMO-POS)
    AARP Medicare Advantage Walgreens (PPO)
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Shoulder care services

At Baylor Scott & White Complex Shoulder Institute in Grapevine, we offer patients advanced technologies in the diagnosis, management and treatment of shoulder conditions and shoulder pain. We take a multidisciplinary approach to shoulder care to minimize pain and quickly restore shoulder function. Most surgeries are performed as an outpatient, (which means patients go home the same day and no overnight stay in the hospital), whether arthroscopic rotator cuff repair, full shoulder replacement, or revision shoulder replacement for failed prior surgery.

Some of the shoulder care services we provide are:

  • Shoulder surgery
  • Shoulder arthroscopy
  • Shoulder replacement (Anatomic and reverse total shoulder)
  • Revision shoulder replacement
  • Revision shoulder surgery
  • Rotator Cuff Tears
  • Rotator cuff repair 
  • Shoulder Arthritis
  • Shoulder Dislocation/ Shoulder Instability
  • Instability and labral surgery
  • Latarjet procedure
  • Open Glenoid Bone Grafting
  • Biceps labral and biceps pulley injuries
  • SLAP (Superior Labral) Tears
  • Biceps Surgery (Tenodesis)
  • Complex Reconstructive Shoulder Surgery
  • Shoulder fractures
  • Acromioclavicular (AC) Joint Injuries (Shoulder Separation)
  • Acromioclavicular joint reconstruction 
  • Shoulder Tendon Transfers (Arthroscopic and Open)
  • Shoulder sports Injuries
  • Frozen Shoulder
  • Shoulder diagnosis and nonoperative management
  • Shoulder Pain

Pay bill

Baylor Scott & White Health is pleased to offer you multiple options to pay your bill. View our guide to understand your Baylor Scott & White billing statement.

We offer two online payment options:

Other payment options:

  • Pay by mail

    To ensure that your payment is correctly applied to your account, detach the slip from your Baylor Scott & White billing statement and return the slip with your payment. If paying by check or money order, include your account number on the check or money order.

    Please mail the payment to the address listed on your statement.

  • Pay by phone

    Payments to HTPN can be made over the phone with our automated phone payment system 24 hours a day, seven days a week. All payments made via the automated phone payment system will post the next business day. Please call 1.866.377.1650.

    If you need to speak to someone about a bill from a Baylor Scott & White Hospital, our Customer Service department is available to take payments over the phone from Monday through Friday from 8:00 AM - 5:00 PM and can be reached at 1.800.994.0371.

  • Pay in person

    Payments can be made in person at the facility where you received services.

Financial assistance

At Baylor Scott & White Health, we want to be a resource for you and your family. Our team of customer service representatives and financial counselors are here to help you find financial solutions that can help cover your cost of care. We encourage you to speak to a team member before, during or after care is received.

View financial assistance options

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Patient forms

To ensure that your visit to our office is as convenient and efficient as possible, we are pleased to offer our registration forms online. The patient registration form may be completed electronically and printed for better legibility or completed manually.

News and Media

DAISY Award logo

Lauren Thetford, RN awarded DAISY Award®

Dr. Khazzam's Registered Nurse, Lauren Thetford, was recently honored with a DAISY Award® . The DAISY Award® is a special honor given to extraordinary nurses for the compassionate contributions they make every day going above and beyond expectations in science and sensitivity.

Learn more about the DAISY Award