Baylor Scott & White Family Medical Center – Riverside is pleased to provide the families of our Grand Prairie community with comprehensive, quality medical care in a comforting environment. We treat patients of all ages at our Grand Prairie family medical center.

We are proud to offer cardiology, sports medicine, gastroenterology, endocrinology, nephrology, and hepatology services at our Riverside family medicine location. A variety of specialists have satellite offices in our building, and our Riverside family practice is equipped with an on-site lab to provide X-ray services.

Baylor Scott & White Family Medical Center – Riverside offers same-day appointments, virtual appointments, and evening and weekend walk-in appointments for urgent needs for families in and around Grand Prairie. To schedule an in-person or virtual care appointment at our Riverside family practice, visit MyBSWHealth, or call our clinic at 972.606.8300.

Insurances accepted

Baylor Scott & White has established agreements with several types of insurance to ensure your health needs are covered.

Insurance listings are subject to change without prior notice. Please call the hospital or health plan to verify coverage information before scheduling your visit/procedure.
By searching you agree to these terms
  • Aetna - (18)
    Medicare Advantage Plans
    Aetna Signature Administrators
    Choice POS II
    Aetna Medicare Value Plan (HMO)
    Health Network Option
    Aetna Medicare Choice Plan (PPO)
    Aetna Medicare Choice II Plan (PPO)
    Group Retiree Medicare PPO - Limited to Exxon/Mobil
    STAR
    Select
    Open Choice PPO
    Managed Choice
    Open Access Select
    Aetna Medicare Freedom Preferred Plan (PPO)
    Aetna Medicare Prime Plan (HMO)
    HMO
    Aetna Medicare Eagle II (PPO)
    Aetna Medicare Eagle Plan (PPO)
  • American Health Advantage of Texas - (1)
    American Health Advantage of Texas HMO I-SNP
  • Baylor Scott & White Health Plan - (3)
    BSW Plus PPO-Group
    BSW Premier HMO-Group
    2023 BSW Employee Network (SEQA & EQA)
  • Blue Cross Blue Shield - (23)
    Blue Advantage HMO
    Blue Choice PPO
    Blue Premier
    Blue Premier Open Access HMO
    Medicare Advantage - Oncor
    ParPlan
    Traditional
    Indemnity
    Blue Essentials
    Blue Advantage Plus - Gold
    Blue Advantage Plus - Bronze
    Blue Advantage - Silver
    Blue Advantage - Gold
    Blue Advantage - Bronze
    TRS-Care Standard
    TRS-ActiveCare Primary HD
    TRS-ActiveCare Primary
    Blue Advantage Plus - Silver
    TRS-ActiveCare 2
    Blue Cross Group Medicare Advantage (PPO)
    Blue Cross Medicare Advantage Dual Care Plus (HMO SNP)
    HealthSelect
    Blue Cross Medicare Advantage (HMO)
  • Cigna - (8)
    Children's Medical Center Employee Plan
    City of Dallas Employee Plan
    LocalPlus
    Open Access Plus
    Choice Fund
    BSW Extended PPO
    LocalPlus In-Network
    Open Access
  • DFW ConnectedCare - (1)
    American Airlines Employee Benefit Plan
  • HealthSmart - (2)
    ACCEL Network
    Preferred Network
  • Humana - (9)
    ChoiceCare
    Humana Preferred
    National POS
    Commercial PPO Plans
    PPO
    Humana Gold Choice (PFFS)
    Humana Gold Plus (HMO)
    Humana Gold Plus SNP-DE (HMO D-SNP)
    Humana USAA Honor with Rx (PPO)
  • Imagine Health - (1)
    Imagine Health Network
  • Nebraska Furniture Mart - (1)
    Emerald
  • Parkland Community Health Plan - (2)
    CHIP Medicaid
    HealthFirst Medicaid
  • Scott & White Health Plan - (2)
    Cigna PPO Network - Out-of-Area Member Plan
    McLane Group Network
  • Superior Health Plan - (5)
    STAR+PLUS
    Ambetter Core EPO - Silver
    Wellcare
    Ambetter Core EPO - Gold
    Wellcare by Allwell
  • Superior HealthPlan - (3)
    Medicare/Medicaid Dual Needs Plan: Advantage HMO SNP
    Medicare/Medicaid Plan
    STAR+PLUS
  • TriWest HealthCare - (1)
    Community Care Network
  • United Healthcare - (14)
    Navigate Balanced
    Navigate
    Choice Plus
    All Savers
    Charter
    Charter Balanced
    Charter Plus
    Choice
    Core
    Core Essential
    EDGE
    AARP Medicare Advantage Walgreens (PPO)
    UnitedHealthcare Medicare Advantage Choice (Regional PPO)
    Navigate Plus
  • UnitedHealth - (2)
    Nexus ACO OA
    NexusACO R
  • University Mary Hardin-Baylor - (1)
    Employee Benefit Plan
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Insurance listings are subject to change without prior notice. Please call your physician's office or your health or insurance plan to verify coverage information prior to scheduling your visit or procedure. Not all members participating in contracted networks have "in network" access. In network participation may change from time to time without prior notice. Independent providers (which could include, for example only, anesthesiologists, radiologists, pathologists, emergency medicine physicians, advance practice professionals, and other independent providers of healthcare services) may deliver part of your care, and such providers may be considered out-of-network on your health and insurance plans even if the Facility may be considered in network. If you desire additional information as to the providers who may be involved in providing your care, you can either ask your treating provider (who may know some of the specialists or groups who could be involved) or you can request a list of Facility-based physician groups by calling the following toll free number: 1.877.810.0372. This list is updated annually and is subject to change without prior notice.


Your rights and protections against surprise medical bills

Medical services

​​​​​​​​​​​​​ Baylor Scott & White Health offers expertise and treatment options conveniently located near you.  
  • Primary care

    Primary care

    Our primary care teams offer a full range of medical care for the entire family from baby to golden years. We can help keep you and your loved ones well or help you recover from illness or injury. Services our primary care clinics and physician offices offer include, but are not limited to: 

    • Chronic disease management and medication management 
    • Diagnostic testing and lab services 
    • Immunizations and vaccinations 
    • Pediatric care 
    • Physicals, including sports physicals 
    • Preventative health 
    • Treatment for illnesses and minor injuries 
    • Women’s health 

    Our PCP teams are connected to all the BSWH virtual care options (from e-Visits to video visits) and BSWH specialists so that your complete health history is factored in at every touchpoint.  

    Read more about primary care
  • Urgent care

    Urgent care

    Our urgent care specialists are available seven days a week to provide immediate care to non-emergency conditions (don't require an ER visit), including:

    • Abscess drainage
    • Allergies
    • Asthma
    • Bites and stings
    • Cold and flu
    • Cuts and scrapes
    • Ear infection     
    • Eye irritation and redness
    • Fever
    • Headache
    • Head lice
    • Migraine
    • Minor broken bones and fractures
    • Minor burns
    • Neck and back pain
    • Rashes and skin problems
    • Respiratory infection
    • Sexually transmitted infection concerns
    • Sinus infection
    • Sore throat or cough
    • Strains and sprains
    • Staples
    • Stiches and sutures
    • Urinary tract infection (UTI)
    • Vomiting and diarrhea
    • Yeast infections 

    Please call 911 or go to your nearest emergency room (do not drive yourself) if you are experiencing a medical emergency, including:

    • Chest pain
    • Difficulty breathing
    • Overdose
    • Stroke
    • Seizures

    Schedule an urgent care appointment now

Primary care

Our primary care teams offer a full range of medical care for the entire family from baby to golden years. We can help keep you and your loved ones well or help you recover from illness or injury. Services our primary care clinics and physician offices offer include, but are not limited to: 

  • Chronic disease management and medication management 
  • Diagnostic testing and lab services 
  • Immunizations and vaccinations 
  • Pediatric care 
  • Physicals, including sports physicals 
  • Preventative health 
  • Treatment for illnesses and minor injuries 
  • Women’s health 

Our PCP teams are connected to all the BSWH virtual care options (from e-Visits to video visits) and BSWH specialists so that your complete health history is factored in at every touchpoint.  

Read more about primary care

Urgent care

Our urgent care specialists are available seven days a week to provide immediate care to non-emergency conditions (don't require an ER visit), including:

  • Abscess drainage
  • Allergies
  • Asthma
  • Bites and stings
  • Cold and flu
  • Cuts and scrapes
  • Ear infection     
  • Eye irritation and redness
  • Fever
  • Headache
  • Head lice
  • Migraine
  • Minor broken bones and fractures
  • Minor burns
  • Neck and back pain
  • Rashes and skin problems
  • Respiratory infection
  • Sexually transmitted infection concerns
  • Sinus infection
  • Sore throat or cough
  • Strains and sprains
  • Staples
  • Stiches and sutures
  • Urinary tract infection (UTI)
  • Vomiting and diarrhea
  • Yeast infections 

Please call 911 or go to your nearest emergency room (do not drive yourself) if you are experiencing a medical emergency, including:

  • Chest pain
  • Difficulty breathing
  • Overdose
  • Stroke
  • Seizures

Schedule an urgent care appointment now

Pay bill

Baylor Scott & White Health is pleased to offer you multiple options to pay your bill. View our guide to understand your Baylor Scott & White billing statement.

We offer two online payment options:

Other payment options:

  • Pay by mail

    To ensure that your payment is correctly applied to your account, detach the slip from your Baylor Scott & White billing statement and return the slip with your payment. If paying by check or money order, include your account number on the check or money order.

    Please mail the payment to the address listed on your statement.

  • Pay by phone

    Payments to HTPN can be made over the phone with our automated phone payment system 24 hours a day, seven days a week. All payments made via the automated phone payment system will post the next business day. Please call 1.866.377.1650.

    If you need to speak to someone about a bill from a Baylor Scott & White Hospital, our Customer Service department is available to take payments over the phone from Monday through Friday from 8:00 AM - 5:00 PM and can be reached at 1.800.994.0371.

  • Pay in person

    Payments can be made in person at the facility where you received services.

Financial assistance

At Baylor Scott & White Health, we want to be a resource for you and your family. Our team of customer service representatives and financial counselors are here to help you find financial solutions that can help cover your cost of care. We encourage you to speak to a team member before, during or after care is received.

View financial assistance options

Mobile makes it easy
Just like we make it easy to get care when your child is sick or injured, our top-rated app, MyBSWHealth, can simplify keeping them healthy. The app lets you book appointments, message your pediatrician, view your child’s medical records and schedule virtual same-day care from your computer, smartphone or tablet.
Text BETTER to 88408

Patient forms

To ensure that your visit to our office is as convenient and efficient as possible, we are pleased to offer our registration forms online. The patient registration form may be completed electronically and printed for better legibility or completed manually.