Insurances accepted
Baylor Scott & White has established agreements with several types of insurance to ensure your health needs are covered.
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Aetna - (15)Health Network OnlyAetna Medicare Choice Plan (PPO)Aetna Medicare Eagle II (PPO)Health Network OptionOpen Access SelectOpen Choice PPOSelectCHIPSTARAetna Medicare Choice II Plan (PPO)QPOSGroup Retiree Medicare PPO - Limited to Exxon/MobilAetna Signature AdministratorsHMOOpen Access Managed Choice
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Blue Cross Blue Shield - (19)TRS-ActiveCare 2TRS-ActiveCare PrimaryTRS-ActiveCare Primary HDTRS-Care StandardBlue Advantage Plus - GoldConsumer Directed HealthSelectBlue Essentials AccessFederal FEP Blue FocusTRS-ActiveCare Primary+HealthSelectHigh Performance NetworkBlue Cross Medicare Advantage Dual Care Plus (HMO SNP)Blue Cross Medicare Advantage (HMO)Blue Advantage Plus - SilverBlue Advantage Plus - BronzeBlue Advantage - SilverBlue Advantage - GoldBlue Advantage - BronzeParPlan
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Cigna - (3)Cigna HealthSpringCigna Medicare AdvantageChoice Fund
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DFW ConnectedCare - (1)American Airlines Employee Benefit Plan
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EHN - (1)Employers Health Network
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First Health/Coventry - (1)First Health/Coventry Network
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Humana - (1)Humana Gold Plus (HMO)
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Imagine Health - (1)Imagine Health Network
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Nebraska Furniture Mart - (1)Pearl
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Parkland Community Health Plan - (1)STAR - HealthFirst
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Superior Health Plan - (3)WellcareAmbetter Core EPO - SilverSTAR+PLUS
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Superior HealthPlan - (1)STAR+PLUS
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United HealthCare - (4)OptionsNexus ACO - Referral RequiredEDGENavigate
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Primary care services
Baylor Scott & White Family Medical Center – Rockwall offers expertise and primary care treatment options conveniently located near you.
Acute disease management
- Upper respiratory infection
- Back pain
- Ear infection
- Gastroenteritis
Preventive health
- Cholesterol test
- Pap smear
- Prostate cancer screening
Chronic disease management
- Asthma
- Diabetes
- Chronic headache
- Hypertension
Contraceptive options
- NEXPLANON®
Immunizations
- Flu (seasonal)
- Meningitis
- Pneumonia
- Shingles
- Tetanus
- Hep A/Hep B
- HPV
- All required pediatric vaccines
- Some travel vaccines (typhoid)
Pay bill
Baylor Scott & White Health is pleased to offer you multiple options to pay your bill. View our guide to understand your Baylor Scott & White billing statement.
We offer two online payment options:
- Make a one-time payment without registering by selecting the "Pay a Bill as a Guest" option.
- Enroll or login to your MyBSWHealth account to view account balances and statements, setup a payment plan or enroll in paperless statements.
Other payment options:
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Pay by mail
To ensure that your payment is correctly applied to your account, detach the slip from your Baylor Scott & White billing statement and return the slip with your payment. If paying by check or money order, include your account number on the check or money order.
Please mail the payment to the address listed on your statement.
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Pay by phone
Payments to HTPN can be made over the phone with our automated phone payment system 24 hours a day, seven days a week. All payments made via the automated phone payment system will post the next business day. Please call 1.866.377.1650.
If you need to speak to someone about a bill from a Baylor Scott & White Hospital, our Customer Service department is available to take payments over the phone from Monday through Friday from 8:00 AM - 5:00 PM and can be reached at 1.800.994.0371.
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Pay in person
Payments can be made in person at the facility where you received services.
Financial assistance
At Baylor Scott & White Health, we want to be a resource for you and your family. Our team of customer service representatives and financial counselors are here to help you find financial solutions that can help cover your cost of care. We encourage you to speak to a team member before, during or after care is received.
Patient forms
To ensure that your visit to our office is as convenient and efficient as possible, we are pleased to offer our registration forms online. The patient registration form may be completed electronically and printed for better legibility or completed manually.