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Baylor Scott & White Family Medicine Highland Village

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Open until 5 p.m.
Monday:
8 a.m. - 5 p.m.
Tuesday:
8 a.m. - 5 p.m.
Wednesday:
8 a.m. - 5 p.m.
Thursday:
8 a.m. - 5 p.m.
Friday:
8 a.m. - 4 p.m.
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Welcome to Baylor Scott & White Family Medicine – Highland Village

 
 

Baylor Scott & White Family Medicine – Highland Village provides the families of our community with comprehensive, quality medical care in a comforting environment.

Selecting a primary care doctor is an important first step in managing your health. A primary care doctor is your first stop when you are sick or in need of healthcare services—including your annual physical, immunizations and prescription refills. Your primary care doctor promotes your overall well-being and makes sure you are up to date on your preventive health services.

Our office uses an electronic health record that allows for an enhanced patient experience. With the MyBSWHealth App and online portal, our patients can:

  • Conveniently schedule appointments
  • Access their medical records
  • View test results
  • Communicate one-on-one with their care team via messages
  • Easily review and pay bills
  • Complete a quick eVisit
  • eCheck in prior to appointments

Pay Your Bill

We offer an easy, secure way to pay your HTPN bill online through MyBSWHealth.

Tools & Resources

Our services are designed with you in mind so managing your healthcare needs is as simple as possible. Our services are designed with you in mind.

  • Patient Forms
  • MyBSWHealth
  • Pay Your Bill
  • Financial Assistance
  • Accepted Insurance
  • Appointment Information

Patient Forms

To ensure that your visit to our office is as convenient and efficient as possible, we are pleased to offer our registration forms online. The patient registration form may be completed electronically and printed for better legibility or completed manually.

New Patient Registration Forms

Authorization Forms

We do not release your medical information without your authorization.

MyBSWHealth

MyBSWHealth is an online tool where you can communicate with your providers, schedule an appointment, access and manage your family’s health.

Pay Your Bill

We offer an easy, secure way to pay your HTPN bill online through MyBSWHealth.

Financial Assistance

At Baylor Scott & White Health, we want to be a resource for you and your family. Our team of financial counselors is here to help. We encourage you to speak to a member of our team at any time – before, during or after care is received.

Accepted Insurance

Baylor Scott & White has established agreements with several types of insurances in an effort to make sure your health needs are covered.

Appointment Information

Making an Appointment

On your first visit, we will begin a permanent record. Please bring any medications you are taking, so that we may accurately determine the dosage and frequency. We will ask you to complete a medical history and registration form. Please bring your insurance card and try to arrive at least thirty minutes early for your first visit. If you have been under the care of another doctor, we may ask your permission to transfer some of your records.

We have three appointment categories that take up varying amounts of time:

  • Annual Exams or New Patient Visits – Plan on spending one hour including check-in time, filling out forms, and the actual physician visit
  • Follow-up Exams – Thirty minutes
  • Sick Visits- Varies depending on the illness, but plan on at least thirty minutes

Canceling an Appointment

​Our appointments are confirmed by an automated service. Please listen carefully and follow the prompts to either confirm or cancel your appointment. If you later decide that you are unable to keep your appointment or you are going to be late, please call your physician’s office as soon as possible. This courtesy allows us to be of service to other patients.

Emergency Care

​If you have an urgent problem, you may call your physician’s office to schedule an appointment. However, if you feel it is a life threatening emergency, call 911. Do not delay by calling the doctor’s office first.

Prescription Refills

​Our preferred method for refilling prescriptions is to have your pharmacist call our office with your name and the prescription you need to be refilled. Because we do not have access to your medical records at night or on weekends, we are unable to​ refill prescriptions during those times.

Confidentiality

​​At BSW Family Medicine - Highland Village,​ we have a strict patient confidentiality policy. Your medical record is strictly private and will not be shared with your employer, friends, or relatives without your written permission.

Medical Services

Baylor Scott & White Family Medicine – Highland Village offers expertise and treatment options conveniently located near you.

  • Primary Care

Primary Care

Acute Disease Management

  • Upper respiratory infection
  • Back pain
  • Ear infection
  • Gastroenteritis

Preventive Health

  • Cholesterol test
  • Pap smear
  • Prostate cancer screening

Chronic Disease Management

  • Asthma
  • Diabetes
  • Hypertension

Immunizations

  • Flu
  • Meningitis
  • Pneumonia
  • Shingles
  • Tetanus
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