Our team can help you:
Please note that our team cannot provide clinical advice. If you have an emergency, please call 911.
Get care from anywhere
Download the MyBSWHealth app.
Text BETTER to 88408 to get started.
Manage your family's care
Request proxy access in the MyBSWHealth app to help family members schedule their appointments, view test results, message doctors and more.
As a reminder, masking is still required when entering our facilities.
The Frisco family doctors you see at Baylor Scott & White Family Residency – Centennial include faculty and resident physicians who have finished medical school and have chosen to continue their training in the specialty of family medicine.
Faculty physicians see patients and monitor the work of the resident physicians, and they also consult on the management of your case on a regular basis. When you are seen by a resident physician, you will always have at least two physicians discussing your healthcare; you may actually be seen by two physicians. What this means is attention to detail.
Selecting a primary care doctor is an important first step in managing your health here in Frisco. A primary care doctor promotes your overall well-being and is your first stop when you are sick or in need of healthcare services, like annual physicals, immunizations and prescription refills.
Our services are designed with you in mind so managing your healthcare needs is as simple as possible. Our services are designed with you in mind.
To ensure that your visit to our office is as convenient and efficient as possible, we are pleased to offer our registration forms online. The patient registration form may be completed electronically and printed for better legibility or completed manually.
New Patient Registration Forms
We do not release your medical information without your authorization.
MyBSWHealth is an online tool where you can communicate with your providers, schedule an appointment, access and manage your family’s health.
We offer an easy, secure way to pay your HTPN bill online through MyBSWHealth.
At Baylor Scott & White Health, we want to be a resource for you and your family. Our team of financial counselors is here to help. We encourage you to speak to a member of our team at any time – before, during or after care is received.
Baylor Scott & White has established agreements with several types of insurances in an effort to make sure your health needs are covered.
Making an Appointment
On your first visit, we will begin a permanent record. Please bring any medications you are taking, so that we may accurately determine the dosage and frequency. We will ask you to complete a medical history and registration form. Please bring your insurance card and try to arrive at least thirty minutes early for your first visit. If you have been under the care of another doctor, we may ask your permission to transfer some of your records.
We have three appointment categories that take up varying amounts of time:
Canceling an Appointment
Our appointments are confirmed by an automated service. Please listen carefully and follow the prompts to either confirm or cancel your appointment. If you later decide that you are unable to keep your appointment or you are going to be late, please call your physician’s office as soon as possible. This courtesy allows us to be of service to other patients.
If you have an urgent problem, you may call your physician’s office to schedule an appointment. However, if you feel it is a life-threatening emergency, call 911. Do not delay by calling the doctor’s office first.
Our preferred method for refilling prescriptions is to have your pharmacist call our office with your name and the prescription you need to be refilled. Because we do not have access to your medical records at night or on weekends, we are unable to refill prescriptions during those times.
At BSW Family Residency - Centennial, we have a strict patient confidentiality policy. Your medical record is strictly private and will not be shared with your employer, friends, or relatives without your written permission.
Baylor Scott & White Family Residency – Centennial offers expertise and treatment options conveniently located near you.
Acute Disease Management
Chronic Disease Management