Our team can help you:
Please note that our team cannot provide clinical advice. If you have an emergency, please call 911.
Get care from anywhere
Download the MyBSWHealth app.
Text BETTER to 88408 to get started.
Manage your family's care
Request proxy access in the MyBSWHealth app to help family members schedule their appointments, view test results, message doctors and more.
As a reminder, masking is still required when entering our facilities.
The Baylor Scott & White Health and Wellness Center (BSW HWC) at Juanita J. Craft Recreation Center offers comprehensive health and wellness services with an emphasis on access to care, health education, nutrition and physical activity. The Center is a model for population health, community collaboration and innovation all aimed at meeting the healthcare needs of our neighbors.
The on-site health clinic has five exam rooms and two providers on staff. The physician and nurse practitioner work hand in hand with nutritionists, health educators, social workers and other health professionals to provide quality care—all conveniently located in the Juanita J. Craft Recreation Center in South Dallas.
BSW HWC Mission Statement: The Baylor Scott & White Health and Wellness Center exists to serve all people by providing personalized health and wellness through exemplary care, education and research as a Christian ministry of healing.
BSW HWC Vision Statement: To be the most trusted name in giving and receiving safe, quality, compassionate healthcare.
Our services are designed with you in mind so managing your healthcare needs is as simple as possible.
To ensure that your visit to our office is as convenient and efficient as possible, we are pleased to offer our registration forms online. The patient registration form may be completed electronically and printed for better legibility or completed manually.
New Patient Registration Forms
We do not release your medical information without your authorization.
Other Helpful Forms
MyBSWHealth is an online tool where you can communicate with your providers, schedule an appointment, and access and manage your family’s health.
We offer an easy, secure way to pay your HTPN bill online through MyBSWHealth.
At Baylor Scott & White Health, we want to be a resource for you and your family. Our team of financial counselors is here to help. We encourage you to speak to a member of our team at any time—before, during or after care is received.
Baylor Scott & White has established agreements with several types of insurances in an effort to make sure your health needs are covered.
Baylor Scott & White Family Health and Wellness Center at Juanita J. Craft Recreation Center offers comprehensive care for patients of all ages. Our physicians and staff are able to provide a variety of health services allowing patients to receive all of their healthcare needs within our office.
We welcome new patients and can often accommodate same day appointments.
Making an Appointment
On your first visit, we will begin a permanent record. Please bring any medications you are taking, so that we may accurately determine the dosage and frequency. We will ask you to complete a medical history and registration form. Please bring your insurance card and try to arrive at least thirty minutes early for your first visit. If you have been under the care of another doctor, we may ask your permission to transfer some of your records.
Making Appointments – We have three appointment categories that take up varying amounts of time:
Canceling an Appointment
Our appointments are confirmed by an automated service. Please listen carefully and follow the prompts to either confirm or cancel your appointment. If you later decide that you are unable to keep your appointment or you are going to be late, please call your physician’s office as soon as possible. This courtesy allows us to be of service to other patients.
If you have an urgent problem, you may call your physician’s office to schedule an appointment. However, if you feel it is a life-threatening emergency, call 911. Do not delay by calling the doctor’s office first.
Our preferred method for refilling prescriptions is to have your pharmacist call our office with your name and the prescription you need to be refilled. Because we do not have access to your medical records at night or on weekends, we are unable to refill prescriptions during those times.
At Baylor Scott & White Family Health and Wellness Center at Juanita J. Craft Recreation Center, we have a strict patient confidentiality policy. Your medical record is strictly private and will not be shared with your employer, friends, or relatives without your written permission.
Baylor Scott & White Family Health Center at Juanita J. Craft Recreation Center offers expertise and treatment options conveniently located near you.
Acute Disease Management
Chronic Disease Management
We provide a number of health and wellness classes and activities, like: