Committed to promoting good health throughout Frisco
We treat patients of all ages and provide the families of our Frisco community with comprehensive, quality primary care in a comforting environment.
We recommend that every patient have an annual exam, which allows us to evaluate your overall health and ensure that you are not developing unexpected health issues or illnesses. During your annual examination at our primary care clinic at The Star in Frisco, we update your known conditions, as well as look for any new health issues that may need to be treated or observed. The primary care physicians here are also pleased to provide well-child exams, as well as back to school and sports physicals.
Insurances accepted
Baylor Scott & White has established agreements with several types of insurance to ensure your health needs are covered.
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Aetna - (2)Medicare Advantage PlansAetna Signature Administrators
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Blue Cross Blue Shield - (9)Blue Advantage HMOBlue Choice PPOBlue PremierBlue Premier Open Access HMOMedicare Advantage - OncorParPlanTraditionalIndemnityBlue Essentials
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Cigna - (4)Children's Medical Center Employee PlanCity of Dallas Employee PlanLocalPlusOpen Access Plus
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DFW ConnectedCare - (1)American Airlines Employee Benefit Plan
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Healthscope - (2)DART ACO FlexDART ACO Flex Plus
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HealthSmart - (2)ACCEL NetworkPreferred Network
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Humana - (4)ChoiceCareHumana PreferredNational POSCommercial PPO Plans
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Parkland Community Health Plan - (2)CHIP MedicaidHealthFirst Medicaid
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Scott & White Health Plan - (16)HMO Network - Individual/FamilyEPO Network - Individual/Family2019 BSWH Employee Network - PPO & HSA2019 BSWH Employee Network - SEQA & EQASeniorCare Advantage HMOSeniorCare Advantage PPOHMO Network - GroupTRS - Active Care Participants NetworkPPO Network - GroupPPO Choice NetworkPPO Choice Preferred NetworkCigna PPO Network - Out-of-Area Member PlanTexas Statewide PPOPHCS/ARGUS - PPO Network - Out-of-Area Member PlanEPO Network - GroupMcLane Group Network
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Superior Health Plan - (1)STAR+PLUS
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Superior HealthPlan - (3)Medicare/Medicaid Dual Needs Plan: Advantage HMO SNPMedicare/Medicaid PlanSTAR+PLUS
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UnitedHealth - (2)Nexus ACO OANexusACO R
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University Mary Hardin-Baylor - (1)Employee Benefit Plan
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Primary care services
Baylor Scott & White Primary Care at The Star offers expertise and treatment options conveniently located near you.
If you are experiencing a medical emergency, please dial 911. We do not treat major emergencies, such as chest pain, seizures, difficulty breathing, stroke and overdose.
Acute disease management
We treat acute illnesses that include:
- Respiratory infection
- Back pain
- Ear infection
- Gastroenteritis
- Muscle strains and injuries
- Rashes and urinary tract infections
Preventive health
We offer a variety of screenings that include:
- Cancer screenings
- Cholesterol
- Diagnostic X-rays
- Full lab services
- Bone density/DEXA scan
- PAP smears
- EKG/Cardiac risk assessment
Chronic disease management
We monitor chronic diseases such as:
- Acne
- Alzheimer's disease
- Arthritis
- Asthma
- Depression
- Anxiety
- Diabetes
- Cholesterol
- Emphysema
- Hypertension
- Thyroid disorders
Immunizations
We offer the following immunizations for children and adults:
- Flu
- Meningitis
- Pneumonia
- Shingles
- Tetanus
Pay bill
Baylor Scott & White Health is pleased to offer you multiple options to pay your bill. View our guide to understand your Baylor Scott & White billing statement.
We offer two online payment options:
- Make a one-time payment without registering by selecting the "Pay a Bill as a Guest" option.
- Enroll or login to your MyBSWHealth account to view account balances and statements, setup a payment plan or enroll in paperless statements.
Other payment options:
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Pay by mail
To ensure that your payment is properly applied to your account, detach the slip from your Baylor Scott & White billing statement and return the slip with your payment. If paying by check or money order, be sure to include your account number on the check or money order.
Please mail payment to the address listed on your statement.
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Pay by phone
Payments to HTPN can be made over the phone with our automated phone payment system 24 hours a day, seven days a week. All payments made via the automated phone payment system will post the next business day. Please call 1.866.377.1650.
If you need to speak to someone about a bill from a Baylor Scott & White Hospital, our Customer Service department is available to take payments over the phone from Monday through Friday from 8:00 AM - 5:00 PM and can be reached at 1.800.994.0371.
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Pay in person
Payments can be made in person at the facility where you received services.
Financial assistance
At Baylor Scott & White Health, we want to be a resource for you and your family. Our team of customer service representatives and financial counselors are here to help you find financial solutions that can help cover your cost of care. We encourage you to speak to a member of our team at any time before, during or after care is received.
Patient forms
To ensure that your visit to our office is as convenient and efficient as possible, we are pleased to offer our registration forms online. The patient registration form may be completed electronically and printed for better legibility or completed manually.