Committed to promoting good health throughout Frisco

We treat patients of all ages and provide the families of our Frisco community with comprehensive, quality primary care in a comforting environment.

We recommend that every patient have an annual exam, which allows us to evaluate your overall health and ensure that you are not developing unexpected health issues or illnesses. During your annual examination at our primary care clinic at The Star in Frisco, we update your known conditions, as well as look for any new health issues that may need to be treated or observed. The primary care physicians here are also pleased to provide well-child exams, as well as back to school and sports physicals.

Insurances accepted

Baylor Scott & White has established agreements with several types of insurance to ensure your health needs are covered.

Insurance listings are subject to change without prior notice. Please call the hospital or health plan to verify coverage information before scheduling your visit/procedure.
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  • Aetna - (2)
    Medicare Advantage Plans
    Aetna Signature Administrators
  • Blue Cross Blue Shield - (9)
    Blue Advantage HMO
    Blue Choice PPO
    Blue Premier
    Blue Premier Open Access HMO
    Medicare Advantage - Oncor
    ParPlan
    Traditional
    Indemnity
    Blue Essentials
  • Cigna - (4)
    Children's Medical Center Employee Plan
    City of Dallas Employee Plan
    LocalPlus
    Open Access Plus
  • DFW ConnectedCare - (1)
    American Airlines Employee Benefit Plan
  • Healthscope - (2)
    DART ACO Flex
    DART ACO Flex Plus
  • HealthSmart - (2)
    ACCEL Network
    Preferred Network
  • Humana - (4)
    ChoiceCare
    Humana Preferred
    National POS
    Commercial PPO Plans
  • Parkland Community Health Plan - (2)
    CHIP Medicaid
    HealthFirst Medicaid
  • Scott & White Health Plan - (16)
    HMO Network - Individual/Family
    EPO Network - Individual/Family
    2019 BSWH Employee Network - PPO & HSA
    2019 BSWH Employee Network - SEQA & EQA
    SeniorCare Advantage HMO
    SeniorCare Advantage PPO
    HMO Network - Group
    TRS - Active Care Participants Network
    PPO Network - Group
    PPO Choice Network
    PPO Choice Preferred Network
    Cigna PPO Network - Out-of-Area Member Plan
    Texas Statewide PPO
    PHCS/ARGUS - PPO Network - Out-of-Area Member Plan
    EPO Network - Group
    McLane Group Network
  • Superior Health Plan - (1)
    STAR+PLUS
  • Superior HealthPlan - (3)
    Medicare/Medicaid Dual Needs Plan: Advantage HMO SNP
    Medicare/Medicaid Plan
    STAR+PLUS
  • UnitedHealth - (2)
    Nexus ACO OA
    NexusACO R
  • University Mary Hardin-Baylor - (1)
    Employee Benefit Plan
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Insurance listings are subject to change without prior notice. Please call your physician's office or your health or insurance plan to verify coverage information prior to scheduling your visit or procedure. Not all members participating in contracted networks have "in network" access. In network participation may change from time to time without prior notice. Independent providers (which could include, for example only, anesthesiologists, radiologists, pathologists, emergency medicine physicians, advance practice professionals, and other independent providers of healthcare services) may deliver part of your care, and such providers may be considered out-of-network on your health and insurance plans even if the Facility may be considered in network. If you desire additional information as to the providers who may be involved in providing your care, you can either ask your treating provider (who may know some of the specialists or groups who could be involved) or you can request a list of Facility-based physician groups by calling the following toll free number: 1.877.810.0372. This list is updated annually and is subject to change without prior notice.


Your rights and protections against surprise medical bills

Primary care services

Baylor Scott & White Primary Care at The Star offers expertise and treatment options conveniently located near you.

If you are experiencing a medical emergency, please dial 911. We do not treat major emergencies, such as chest pain, seizures, difficulty breathing, stroke and overdose.

 

Acute disease management

We treat acute illnesses that include: 

  • Respiratory infection
  • Back pain
  • Ear infection
  • Gastroenteritis
  • Muscle strains and injuries
  • Rashes and urinary tract infections

Preventive health

We offer a variety of screenings that include:

  • Cancer screenings
  • Cholesterol
  • Diagnostic X-rays
  • Full lab services
  • Bone density/DEXA scan
  • PAP smears
  • EKG/Cardiac risk assessment

Chronic disease management

We monitor chronic diseases such as: 

  • Acne
  • Alzheimer's disease
  • Arthritis
  • Asthma
  • Depression
  • Anxiety
  • Diabetes
  • Cholesterol
  • Emphysema
  • Hypertension
  • Thyroid disorders

Immunizations

We offer the following immunizations for children and adults:

  • Flu
  • Meningitis
  • Pneumonia
  • Shingles
  • Tetanus

Pay bill

Baylor Scott & White Health is pleased to offer you multiple options to pay your bill. View our guide to understand your Baylor Scott & White billing statement.

We offer two online payment options:

Other payment options:

  • Pay by mail

    To ensure that your payment is correctly applied to your account, detach the slip from your Baylor Scott & White billing statement and return the slip with your payment. If paying by check or money order, include your account number on the check or money order.

    Please mail the payment to the address listed on your statement.

  • Pay by phone

    Payments to HTPN can be made over the phone with our automated phone payment system 24 hours a day, seven days a week. All payments made via the automated phone payment system will post the next business day. Please call 1.866.377.1650.

    If you need to speak to someone about a bill from a Baylor Scott & White Hospital, our Customer Service department is available to take payments over the phone from Monday through Friday from 8:00 AM - 5:00 PM and can be reached at 1.800.994.0371.

  • Pay in person

    Payments can be made in person at the facility where you received services.

Financial assistance

At Baylor Scott & White Health, we want to be a resource for you and your family. Our team of customer service representatives and financial counselors are here to help you find financial solutions that can help cover your cost of care. We encourage you to speak to a team member before, during or after care is received.

View financial assistance options

Mobile makes it easy
Just like we make it easy to get care when your child is sick or injured, our top-rated app, MyBSWHealth, can simplify keeping them healthy. The app lets you book appointments, message your pediatrician, view your child’s medical records and schedule virtual same-day care from your computer, smartphone or tablet.
Text BETTER to 88408

Patient forms

To ensure that your visit to our office is as convenient and efficient as possible, we are pleased to offer our registration forms online. The patient registration form may be completed electronically and printed for better legibility or completed manually.