Primary care for patients of all ages conveniently located in Castle Hills

Baylor Scott & White Primary Care – Castle Hills is currently accepting new patients from pediatrics, starting at full-term newborns, to adults and provides the quality care you would expect from a leading name in healthcare. Most insurance plans are accepted at our Lewisville primary care clinic.

Selecting a primary care doctor is an important first step in managing your health. A primary care doctor is your first stop when you are sick or in need of healthcare services—including your annual physical, immunizations and prescription refills. Your Lewisville primary care physician (PCP) promotes your overall well-being and makes sure you are up to date on your preventive health services.

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Insurances accepted

Baylor Scott & White has established agreements with several types of insurance to ensure your health needs are covered.

Insurance listings are subject to change without prior notice. Please call the hospital or health plan to verify coverage information before scheduling your visit/procedure.
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  • Aetna - (14)
    Group Retiree Medicare PPO - Limited to Exxon/Mobil
    Open Access Select
    Open Choice PPO
    QPOS
    Select
    Open Access Managed Choice
    Open Access Elect Choice
    Managed Choice
    Aetna Signature Administrators
    Aetna Medicare Eagle Plan (PPO)
    Aetna Medicare Dual Complete Plan (HMO D-SNP)
    HMO
    Aetna Medicare Eagle II (PPO)
    Health Network Option
  • Baylor Scott & White Health Plan - (1)
    BSW Extended PPO
  • Blue Cross Blue Shield - (14)
    Blue Advantage - Silver
    Blue Advantage Plus - Bronze
    High Performance Network
    TRS-ActiveCare Primary+
    Blue Essentials Access
    Blue Premier Access
    Consumer Directed HealthSelect
    Federal Basic Option
    ParPlan
    HealthSelect
    Federal Standard Option
    Blue Premier
    Blue Cross Medicare Advantage (HMO)
    Blue Choice
  • Cigna - (5)
    Open Access Plus In-Network
    Point of Service Open Access
    LocalPlus
    Choice Fund
    Open Access Plus
  • HealthSmart - (1)
    Preferred Network
  • Humana - (8)
    HumanaChoice (Regional PPO)
    Humana Gold Choice (PFFS)
    Humana Gold Plus (HMO)
    National POS
    Humana Honor (PPO)
    HumanaChoice (PPO)
    Humana Preferred
    ChoiceCare
  • Imagine Health - (1)
    Imagine Health Network
  • Nebraska Furniture Mart - (1)
    Onyx
  • Superior Health Plan - (5)
    Ambetter Core EPO - Gold
    Ambetter Core EPO - Silver
    STAR+PLUS
    Wellcare
    Wellcare by Allwell
  • Superior HealthPlan - (1)
    STAR+PLUS
  • TriWest HealthCare - (1)
    Community Care Network
  • United HealthCare - (10)
    UnitedHealthcare Group Medicare Advantage (PPO)
    Charter
    Core
    Navigate
    All Savers
    Charter Balanced
    Charter Plus
    Choice
    Choice Plus
    Core Essential
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Primary care services

Baylor Scott & White Primary Care – Castle Hills offers expertise and treatment options conveniently located near you.

Acute disease management

  • Respiratory infection
  • Back pain
  • Ear infection
  • Gastroenteritis
  • Muscle strains and injuries
  • Rashes
  • Urinary tract infections (UTI)

Preventive health

  • Breast cancer screenings
  • Cholesterol
  • Colon cancer
  • Diagnostic X-rays
  • Full lab services
  • Bone density/Dexa scan for osteoporosis
  • Pap smears
  • Prostate cancer
  • Skin cancer
  • EKG and heart stress testing

Chronic disease management

  • Acne
  • Alzheimer's disease
  • Arthritis
  • Asthma
  • Bronchitis
  • Depression
  • Anxiety and mood disorders
  • Diabetes
  • Elevated cholesterol
  • Emphysema
  • Hypertension
  • Obesity
  • Thyroid disorders

Immunizations

No appointment necessary; walk-ins are welcome. We are pleased to offer the following immunizations for adults and children:

  • Flu
  • Meningitis
  • Pneumonia
  • Shingles
  • Tetanus

Pay bill

Baylor Scott & White Health is pleased to offer you multiple options to pay your bill. View our guide to understand your Baylor Scott & White billing statement.

We offer two online payment options:

Other payment options:

  • Pay by mail

    To ensure that your payment is correctly applied to your account, detach the slip from your Baylor Scott & White billing statement and return the slip with your payment. If paying by check or money order, include your account number on the check or money order.

    Please mail the payment to the address listed on your statement.

  • Pay by phone

    Payments to HTPN can be made over the phone with our automated phone payment system 24 hours a day, seven days a week. All payments made via the automated phone payment system will post the next business day. Please call 1.866.377.1650.

    If you need to speak to someone about a bill from a Baylor Scott & White Hospital, our Customer Service department is available to take payments over the phone from Monday through Friday from 8:00 AM - 5:00 PM and can be reached at 1.800.994.0371.

  • Pay in person

    Payments can be made in person at the facility where you received services.

Financial assistance

At Baylor Scott & White Health, we want to be a resource for you and your family. Our team of customer service representatives and financial counselors are here to help you find financial solutions that can help cover your cost of care. We encourage you to speak to a team member before, during or after care is received.

View financial assistance options

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Mobile makes it easy
Just like we make it easy to get care when your child is sick or injured, our top-rated app, MyBSWHealth, can simplify keeping them healthy. The app lets you book appointments, message your pediatrician, view your child’s medical records and schedule virtual same-day care from your computer, smartphone or tablet.
mother holding young child scheduling a pediatric appointment on mobile phone
Text BETTER to 88408
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Patient forms

To ensure that your visit to our office is as convenient and efficient as possible, we are pleased to offer our registration forms online. The patient registration form may be completed electronically and printed for better legibility or completed manually.