Personalized luxury healthcare provided by top Plano physicians

At Baylor Scott & White Signature Medicine – Plano, we combine traditional, personalized medicine with cutting-edge technologies and procedures to give our patients the best care possible. As full-service concierge doctors, we guarantee our signature medicine patients in Plano top-of-the-line, private and highly attentive medical care at an affordable annual rate. We value personalized care in our practice, and we keep our patient list relatively small to give you and your family the hands-on attentiveness you deserve. As internal medicine specialists, the doctors here focus on preventing, diagnosing and treating a wide range of diseases affecting young adults, adults and elderly individuals here at our signature medicine clinic in Plano.

Insurances accepted

Baylor Scott & White has established agreements with several types of insurance to ensure your health needs are covered.

Insurance listings are subject to change without prior notice. Please call the hospital or health plan to verify coverage information before scheduling your visit/procedure.
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Medical services

​​​​​​​​​​​​​Baylor Scott & White offers expertise and treatment options conveniently located near you.

Concierge medicine

Also known as retainer medicine or boutique medicine, concierge medicine is a relationship between you and your primary care physician where you pay an annual membership fee for enhanced and personalized medical care. Since concierge care physicians like those at Baylor Scott & White Signature Medicine usually carry smaller patient loads than traditional medical facilities, we are available to spend more time getting to know you and your family. You are provided the personal contact number and email of your physician and nurse, and our staff will personally confirm or cancel any appointments. We guarantee safe, quality and compassionate healthcare that directly meets your needs.

As a concierge medical practice, Baylor Scott & White Signature Medicine is proud to offer:

  • 24/7 physician availability via telephone or email
  • Fitness and nutrition advice from a licensed and registered dietitian
  • Genetic testing
  • In-suite lab draws with no wait
  • Personal body composition analysis
  • Personalized health reminders
  • Same-day or next-day appointments

Nutrition counseling

Lisa Marsh, MS, RD, LD, CNSC is our on-site registered dietician who provides our members with personalized nutritional counseling.

Some examples of common uses for our nutrition services include:

  • Weight loss
  • Dietary management for the treatment of:
    • Diabetes
    • High cholesterol
    • Heart disease
    • High blood pressure
    • Bowel diseases and disorders
    • Gluten and other food allergies
    • Vitamin deficiencies
  • Post-bariatric surgery
  • Disordered eating behaviors
  • Overall nutrition status and wellbeing

Executive physicals

24/7 physician availability via telephone or email

Learn more about Personal EDGE®

Benefits of medical concierge services

As a concierge medical practice, Baylor Scott & White Signature Medicine is proud to offer 24/7 physician availability via telephone or email, same day or next day appointments, personalized health reminders, and a variety of other superior services that far surpass anything you will find at a traditional medical facility.

  • Enhanced communication
    • 24/7 personal physician availability by telephone or email
    • Personal contact number and email of your physician and nurse
    • Patient portal
    • Personalized health reminders and results through your preferred communication method
    • Our staff will personally confirm and cancel any appointments, rather than using an automated system
  • Personalized care
    • Licensed and registered dietitian onsite to provide personalized nutritional counseling
    • In-suite lab draws with no wait
    • Membership card listing vital care team contact information
    • Personalized screening for heart disease and diabetes risk
    • Genetic testing for medication effectiveness
    • Available upon request: personal body comp analysis and travel medication consultation
  • Superior service
    • Same or next-day appointments
    • Free valet parking at Baylor Scott & White Signature Medicine — Baylor University Medical Center, part of Baylor Scott & White Health
    • Practice newsletter

Pay bill

Baylor Scott & White Health is pleased to offer you multiple options to pay your bill. View our guide to understand your Baylor Scott & White billing statement.

We offer two online payment options:

Other payment options:

  • Pay by mail

    To ensure that your payment is correctly applied to your account, detach the slip from your Baylor Scott & White billing statement and return the slip with your payment. If paying by check or money order, include your account number on the check or money order.

    Please mail the payment to the address listed on your statement.

  • Pay by phone

    Payments to HTPN can be made over the phone with our automated phone payment system 24 hours a day, seven days a week. All payments made via the automated phone payment system will post the next business day. Please call 1.866.377.1650.

    If you need to speak to someone about a bill from a Baylor Scott & White Hospital, our Customer Service department is available to take payments over the phone from Monday through Friday from 8:00 AM - 5:00 PM and can be reached at 1.800.994.0371.

  • Pay in person

    Payments can be made in person at the facility where you received services.

Financial assistance

At Baylor Scott & White Health, we want to be a resource for you and your family. Our team of customer service representatives and financial counselors are here to help you find financial solutions that can help cover your cost of care. We encourage you to speak to a team member before, during or after care is received.

View financial assistance options

Mobile makes it easy
Just like we make it easy to get care when your child is sick or injured, our top-rated app, MyBSWHealth, can simplify keeping them healthy. The app lets you book appointments, message your pediatrician, view your child’s medical records and schedule virtual same-day care from your computer, smartphone or tablet.
Text BETTER to 88408

News and media

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