Minor injuries or illness are never convenient—but we are
Our Convenient Care Clinic in Waco accepts walk-ins with wait times typically 15 minutes or less. Open after-hours and weekends, too, we're doing just what you asked for, Waco—Changing Healthcare for the Better.™
- Affordable—Same cost as primary care
- Accessible—Evening and weekend walk-in hours
- Fast—Wait times typically 15 minutes or less
Insurances accepted
Baylor Scott & White has established agreements with several types of insurances in an effort to make sure your health needs are covered.
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Aetna - (12)Aetna Signature AdministratorsChoice POS IIElect ChoiceHealth Network OptionHMOManaged ChoiceOpen Access Elect ChoiceOpen Access Managed ChoiceOpen Access SelectOpen Choice PPOQPOSSelect SM
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Baylor Scott & White Health Plan - (16)HMO Network-GroupHMO Network-Individual/FamilyPPO Network-GroupEPO Network-GroupEPO Network-Individual/FamilyPPO Choice NetworkPPO Choice Preferred NetworkCigna PPO Network - Out of Area Member PlanPHCS/OPTUM - PPO Network - Out-of-Area Member PlanMcLane Group NetworkBSW Preferred HMO Network - GroupBSW Preferred PPO NetworkBSW SeniorCare Advantage HMOBSW SeniorCare Advantage PPOBSWH Employee Network - PPO & HSABSWH Employee Network - SEQA & EQA
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Blue Cross Blue Shield - (12)Blue Advantage HMOBlue Choice PPOBlue EssentialsBlue Essentials Access HMOBlue PremierBlue Premier Open Access HMOIndemnityMedicare Advantage - EFH RetireesMedicare Advantage - OncorParPlanSTAR KidsTraditional
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Cigna - (1)Open Access Plus
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Coventry - (1)Coventry/First Health
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Coventry Workers' Compensation - (1)Coventry Workers' Compensation
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DFW ConnectedCare - (1)American Airlines Employee Benefit Plan
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Galaxy Health Network - (1)Galaxy Health Network
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Gladney Center - (1)Gladney Center
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Healthscope - (2)DART ACODART ACO Flex
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HealthSmart - (2)ACCEL NetworkPreferred Network
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Humana - (5)ChoiceCareCommercial HMO PlansCommercial PPO PlansNational POSHumana Preferred
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Independent Medical Systems - (1)IMS Network
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Midland Memorial Hospital - (1)Employee Benefit Plan
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Mother Frances Hospital Regional - (1)Self-Insured Employee Plan
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OccuNet - (1)Occupational Networks of Texas, Inc.
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PHCS Network - (1)PHCS Network
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Reny Company - (1)Workers Comp
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Rockport - (1)Workers Comp
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Scott & White Health Plan - (1)RightCare STAR Medicaid Network
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Sedgwick Preferred Network f/k/a Southwest Medical - (1)Workers Comp
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Superior Health Plan - (5)CHIPCHIP PerinateFoster CareSTARSTAR+PLUS
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Superior HealthPlan - (4)CHIP PerinateFoster CareSTARSTAR+PLUS
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Tricare - (3)Tricare ExtraTricare PrimeTricare Select
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UnitedHealth - (24)Charter EPOCharter HMOCharter POSCHIPChoice +HMOChoice EPOChoice HMOChoice Plus POSCore Choice Plus POSCore EPOCore HMONavigate EPONavigate HMONavigate HMO+Navigate POSOptions PPOPPOSelect +Select EPOSelect HMOSelect Plus POSSTARSTAR KidsSTAR+PLUS
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University Mary Hardin-Baylor - (1)Employee Benefit Plan
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Our primary care teams offer a full range of medical care for the entire family from baby to golden years. We can help keep you and your loved ones well or help you recover from illness or injury. Services our primary care clinics and physician offices offer include, but are not limited to:
- Chronic disease management and medication management
- Diagnostic testing and lab services
- Immunizations and vaccinations
- Pediatric care
- Physicals, including sports physicals
- Preventative health
- Treatment for illnesses and minor injuries
- Women’s health
Our PCP teams are connected to all the BSWH virtual care options (from e-Visits to video visits) and BSWH specialists so that your complete health history is factored in at every touchpoint.
Read more about primary careOur urgent care specialists are available seven days a week to provide immediate care to non-emergency conditions (don't require an ER visit), including:
- Allergies
- Broken bones
- Cold and flu
- Cuts and abrasions
- Dehydration
- Earache
- Headaches and migraines
- Infections
- Muscle and joint pain
- Nausea
- Nose bleeds
- Skin rashes/lesions
- Sore throat
- Sprains and strains
- Sexually transmitted diseases
- Stomach aches
- Urinary tract infection
Please call 911 or go to your nearest emergency room (do not drive yourself) if you are experiencing a medical emergency, including:
- Chest pain
- Difficulty breathing
- Overdose
- Stroke
- Seizures
Pay bill
Baylor Scott & White Health is pleased to offer you multiple options to pay your bill. View our guide to understand your Baylor Scott & White billing statement.
We offer two online payment options:
- Make a one-time payment without registering by selecting the "Pay a Bill as a Guest" option.
- Enroll or login to your MyBSWHealth account to view account balances and statements, setup a payment plan or enroll in paperless statements.
Other payment options:
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Pay by mail
To ensure that your payment is properly applied to your account, detach the slip from your Baylor Scott & White billing statement and return the slip with your payment. If paying by check or money order, be sure to include your account number on the check or money order.
Please mail payment to:
HFHC Billing Department
PO Box 5308
Waco, TX 76708 -
Pay by phone
If you have questions about your account or billing information, contact your Hillcrest clinic directly or contact the Hillcrest Billing department at 1.877.267.1085.
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Pay in person
Payments can be made in person at the facility where you received services.
Financial assistance
At Baylor Scott & White Health, we want to be a resource for you and your family. Our team of customer service representatives and financial counselors are here to help you find financial solutions that can help cover your cost of care. We encourage you to speak to a member of our team at any time before, during or after care is received.