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Minor injuries or illness are never convenient—but we are

Our Convenient Care Clinic in Waco accepts walk-ins with wait times typically 15 minutes or less. Open after-hours and weekends, too, we're doing just what you asked for, Waco—Changing Healthcare for the Better.™

  • Affordable—Same cost as primary care
  • Accessible—Evening and weekend walk-in hours
  • Fast—Wait times typically 15 minutes or less

Insurances accepted

Baylor Scott & White has established agreements with several types of insurance to ensure your health needs are covered.

Insurance listings are subject to change without prior notice. Please call the hospital or health plan to verify coverage information before scheduling your visit/procedure.
By searching you agree to these terms
  • Aetna - (12)
    Choice POS II
    Open Access Elect Choice
    Open Access Managed Choice
    Select SM
    Aetna Signature Administrators
    Elect Choice
    Health Network Option
    HMO
    Managed Choice
    Open Access Select
    Open Choice PPO
    QPOS
  • Baylor Scott & White Health Plan - (16)
    HMO Network-Individual/Family
    EPO Network-Individual/Family
    BSWH Employee Network - PPO & HSA
    BSWH Employee Network - SEQA & EQA
    BSW SeniorCare Advantage HMO
    BSW SeniorCare Advantage PPO
    HMO Network-Group
    PPO Network-Group
    PPO Choice Network
    PPO Choice Preferred Network
    Cigna PPO Network - Out of Area Member Plan
    PHCS/OPTUM - PPO Network - Out-of-Area Member Plan
    EPO Network-Group
    McLane Group Network
    BSW Preferred HMO Network - Group
    BSW Preferred PPO Network
  • Blue Cross Blue Shield - (12)
    Blue Advantage HMO
    Blue Choice PPO
    Blue Essentials
    Blue Essentials Access HMO
    Blue Premier
    Blue Premier Open Access HMO
    Medicare Advantage - EFH Retirees
    Medicare Advantage - Oncor
    ParPlan
    Traditional
    Indemnity
    STAR Kids
  • Cigna - (1)
    Open Access Plus
  • Coventry - (1)
    Coventry/First Health
  • Coventry Workers' Compensation - (1)
    Coventry Workers' Compensation
  • DFW ConnectedCare - (1)
    American Airlines Employee Benefit Plan
  • Galaxy Health Network - (1)
    Galaxy Health Network
  • Gladney Center - (1)
    Gladney Center
  • Healthscope - (2)
    DART ACO Flex
    DART ACO
  • HealthSmart - (2)
    ACCEL Network
    Preferred Network
  • Humana - (5)
    ChoiceCare
    Humana Preferred
    National POS
    Commercial PPO Plans
    Commercial HMO Plans
  • Independent Medical Systems - (1)
    IMS Network
  • Midland Memorial Hospital - (1)
    Employee Benefit Plan
  • Mother Frances Hospital Regional - (1)
    Self-Insured Employee Plan
  • OccuNet - (1)
    Occupational Networks of Texas, Inc.
  • PHCS Network - (1)
    PHCS Network
  • Reny Company - (1)
    Workers Comp
  • Rockport - (1)
    Workers Comp
  • Scott & White Health Plan - (1)
    RightCare STAR Medicaid Network
  • Sedgwick Preferred Network f/k/a Southwest Medical - (1)
    Workers Comp
  • Superior Health Plan - (5)
    STAR
    STAR+PLUS
    CHIP
    CHIP Perinate
    Foster Care
  • Superior HealthPlan - (4)
    CHIP Perinate
    Foster Care
    STAR
    STAR+PLUS
  • Tricare - (3)
    Tricare Extra
    Tricare Prime
    Tricare Select
  • UnitedHealth - (24)
    Charter HMO
    Charter EPO
    Charter POS
    Choice HMO
    Choice +HMO
    Choice EPO
    Choice Plus POS
    Core HMO
    Core EPO
    Core Choice Plus POS
    Navigate EPO
    Navigate HMO
    Navigate HMO+
    Navigate POS
    PPO
    Options PPO
    Select +
    Select HMO
    Select EPO
    Select Plus POS
    STAR
    STAR+PLUS
    CHIP
    STAR Kids
  • University Mary Hardin-Baylor - (1)
    Employee Benefit Plan
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Insurance listings are subject to change without prior notice. Please call your physician's office or your health or insurance plan to verify coverage information prior to scheduling your visit or procedure. Not all members participating in contracted networks have "in network" access. In network participation may change from time to time without prior notice. Independent providers (which could include, for example only, anesthesiologists, radiologists, pathologists, emergency medicine physicians, advance practice professionals, and other independent providers of healthcare services) may deliver part of your care, and such providers may be considered out-of-network on your health and insurance plans even if the Facility may be considered in network. If you desire additional information as to the providers who may be involved in providing your care, you can either ask your treating provider (who may know some of the specialists or groups who could be involved) or you can request a list of Facility-based physician groups by calling the following toll free number: 1.877.810.0372. This list is updated annually and is subject to change without prior notice.


Your rights and protections against surprise medical bills

Medical services

​​​​​​​​​​​​​Baylor Scott & White Hillcrest Marketplace Clinic offers expertise and treatment options conveniently located near you.

Primary care

Our primary care teams offer a full range of medical care for the entire family from baby to golden years. We can help keep you and your loved ones well or help you recover from illness or injury. Services our primary care clinics and physician offices offer include, but are not limited to: 

  • Chronic disease management and medication management 
  • Diagnostic testing and lab services 
  • Immunizations and vaccinations 
  • Pediatric care 
  • Physicals, including sports physicals 
  • Preventative health 
  • Treatment for illnesses and minor injuries 
  • Women’s health 

Our PCP teams are connected to all the BSWH virtual care options (from e-Visits to video visits) and BSWH specialists so that your complete health history is factored in at every touchpoint.  

Read more about primary care

Urgent care

Our urgent care specialists are available seven days a week to provide immediate care to non-emergency conditions (don't require an ER visit), including:

  • Abscess drainage
  • Allergies
  • Asthma
  • Bites and stings
  • Cold and flu
  • Cuts and scrapes
  • Ear infection     
  • Eye irritation and redness
  • Fever
  • Headache
  • Head lice
  • Migraine
  • Minor broken bones and fractures
  • Minor burns
  • Neck and back pain
  • Rashes and skin problems
  • Respiratory infection
  • Sexually transmitted infection concerns
  • Sinus infection
  • Sore throat or cough
  • Strains and sprains
  • Staples
  • Stiches and sutures
  • Urinary tract infection (UTI)
  • Vomiting and diarrhea
  • Yeast infections 

Please call 911 or go to your nearest emergency room (do not drive yourself) if you are experiencing a medical emergency, including:

  • Chest pain
  • Difficulty breathing
  • Overdose
  • Stroke
  • Seizures

Pay bill

Baylor Scott & White Health is pleased to offer you multiple options to pay your bill. View our guide to understand your Baylor Scott & White billing statement.

We offer two online payment options:

Other payment options:

  • Pay by mail

    To ensure that your payment is properly applied to your account, detach the slip from your Baylor Scott & White billing statement and return the slip with your payment. If paying by check or money order, include your account number on the check or money order.

    Please mail payment to:

    HFHC Billing Department
    PO Box 5308
    Waco, TX 76708

  • Pay by phone

    If you have questions about your account or billing information, contact your Hillcrest clinic directly or contact the Hillcrest Billing department at 1.877.267.1085.

  • Pay in person

    Payments can be made in person at the facility where you received services.

Financial assistance

At Baylor Scott & White Health, we want to be a resource for you and your family. Our team of customer service representatives and financial counselors are here to help you find financial solutions that can help cover your cost of care. We encourage you to speak to a member of our team at any time before, during or after care is received.

View financial assistance options

Mobile makes it easy
Just like we make it easy to get care when your child is sick or injured, our top-rated app, MyBSWHealth, can simplify keeping them healthy. The app lets you book appointments, message your pediatrician, view your child’s medical records and schedule virtual same-day care from your computer, smartphone or tablet.
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