Next available appointments
Times may vary. Displayed times are for in-person visits. Additional times may be available for both new and current patients.
Wed, 12/17
- 8:30 AM
- 8:45 AM
Mon, 12/22
- 8:00 AM
- 8:15 AM
- 8:30 AM
Locations of Casey Cates, MD

Baylor Scott & White Orthopaedic Trauma Associates - Dallas
3409 Worth St Ste 300, Dallas, TX, 75246- Monday:8:00 am-4:30 pm
- Tuesday:8:00 am-4:30 pm
- Wednesday:8:00 am-4:30 pm
- Thursday:8:00 am-4:30 pm
- Friday:8:00 am-2:00 pm
Office Hours
Biography
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Dr. Cates is a board-certified Orthopedic Surgeon who specializes in the care of fractures and post-traumatic reconstruction. He has particular interest in articular fractures (bone breaks near major joints), injuries ... to the pelvis and acetabulum, and fracture non-union and mal-union. Dr. Cates earned his medical degree from The University of Texas Health Sciences Center in San Antonio, TX, before completing an internship and residency at The University of Texas Southwestern Medical Center in Dallas. He then completed a fellowship in Orthopedic Trauma at Carolinas Medical Center in Charlotte, NC. Dr. Cates has been named a Texas Super Doctor for 2023 by Texas Monthly. D Magazine has named Baylor Scott & White Orthopedics the "Face of Orthopedics" for 2025. Read more here. View More |
| Ages Seen |
|---|
| Adolescents (ages 12-18) |
| Adults |
| Geriatrics |
| Language(s) Spoken |
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| English |
| Education |
|---|
| Medical School: University of Texas Health Science Center San Antonio (2002) |
| Internship: Surgery, UT Southwestern Medical Center (2003) |
| Residency: Surgery, UT Southwestern Medical Center (2007) |
| Medical School: UT Southwestern Medical Center (2007) |
| Fellowship: Orthopaedic Trauma, Carolinas Medical Center (2008) |
| Medical School: Carolinas Medical Center - Blythe (2008) |
| Certifications |
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| Orthopaedic Surgery- American Board of Orthopaedic Surgery |
| Hospital Affiliations |
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| Baylor Scott & White Institute for Rehabilitation - Dallas |
| Baylor Scott & White The Heart Hospital - Dallas |
| Baylor Scott & White The Heart Hospital - Plano |
| Baylor Scott & White The Heart Hospital - Denton |
| Baylor University Medical Center, part of Baylor Scott & White Health |
Insurances accepted
Baylor Scott & White has established agreements with several types of insurance to ensure your health needs are covered.
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Aetna - (13)Aetna-Aetna Signature AdministratorsAetna-Choice POS IIAetna-Group Retiree Medicare PPO - Limited to Exxon/MobilAetna-Health Network OnlyAetna-Health Network OptionAetna-HMOAetna-Managed ChoiceAetna-Open Access Elect ChoiceAetna-Open Access Managed ChoiceAetna-Open Access SelectAetna-Open Choice PPOAetna-QPOSAetna-Select
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Baylor Scott & White Health Plan - (4)Baylor Scott & White Health Plan-BSW Extended PPOBaylor Scott & White Health Plan-BSW Premier HMO-Individual/FamilyBaylor Scott & White Health Plan-BSW Solutions PPOBaylor Scott & White Health Plan-ERS BSW Preferred HMO Network
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Blue Cross Blue Shield - (26)Blue Cross Blue Shield-Blue Advantage - BronzeBlue Cross Blue Shield-Blue Advantage - GoldBlue Cross Blue Shield-Blue Advantage - SilverBlue Cross Blue Shield-Blue Advantage Plus - BronzeBlue Cross Blue Shield-Blue Advantage Plus - GoldBlue Cross Blue Shield-Blue Advantage Plus - SilverBlue Cross Blue Shield-Blue ChoiceBlue Cross Blue Shield-Blue Cross Group Medicare Advantage (PPO)Blue Cross Blue Shield-Blue Cross Medicare Advantage (HMO)Blue Cross Blue Shield-Blue Cross Medicare Advantage Dual Care Plus (HMO SNP)Blue Cross Blue Shield-Blue Cross Medicare Advantage Value (HMO)Blue Cross Blue Shield-Blue EssentialsBlue Cross Blue Shield-Blue Essentials AccessBlue Cross Blue Shield-Blue PremierBlue Cross Blue Shield-Blue Premier AccessBlue Cross Blue Shield-Consumer Directed HealthSelectBlue Cross Blue Shield-Federal Basic OptionBlue Cross Blue Shield-Federal FEP Blue FocusBlue Cross Blue Shield-Federal Standard OptionBlue Cross Blue Shield-High Performance NetworkBlue Cross Blue Shield-MA Oncor/NRG Futr Hold Retire PPOBlue Cross Blue Shield-TRS-ActiveCare 2Blue Cross Blue Shield-TRS-ActiveCare PrimaryBlue Cross Blue Shield-TRS-ActiveCare Primary HDBlue Cross Blue Shield-TRS-ActiveCare Primary+Blue Cross Blue Shield-TRS-Care Standard
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Cigna - (11)Cigna-BSW Extended PPOCigna-Choice FundCigna-Cigna Preferred Medicare (HMO)Cigna-Cigna Preferred Savings Medicare (PPO)Cigna-Cigna TotalCare (HMO D-SNP)Cigna-Cigna True Choice Medicare (PPO)Cigna-HMO Open AccessCigna-LocalPlusCigna-LocalPlus In-NetworkCigna-Open Access PlusCigna-Open Access Plus In-Network
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DFW ConnectedCare - (1)DFW ConnectedCare-American Airlines Employee Benefit Plan
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EHN - (1)EHN-Employers Health Network
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HealthSmart - (2)HealthSmart-Accel NetworkHealthSmart-Preferred Network
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Humana - (11)Humana-ChoiceCareHumana-Humana Gold Choice (PFFS)Humana-Humana Gold Plus (HMO)Humana-Humana Gold Plus SNP-DE (HMO D-SNP)Humana-Humana Honor (PPO)Humana-Humana PreferredHumana-Humana USAA Honor with Rx (PPO)Humana-HumanaChoice (PPO)Humana-HumanaChoice (Regional PPO)Humana-National POSHumana-PPO
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Imagine Health - (1)Imagine Health-Imagine Health Network
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Medicaid - (2)Medicaid-Superior HealthPlanMedicaid-Traditional Medicaid
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Medicare - (1)Medicare-Traditional Medicare
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PHCS Network - (1)PHCS Network-PHCS Primary PPO
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Superior Health Plan - (17)Superior Health Plan-Ambetter Core EPO - BronzeSuperior Health Plan-Ambetter Core EPO - GoldSuperior Health Plan-Ambetter Core EPO - SilverSuperior Health Plan-Superior STAR+PLUS (MMP)Superior Health Plan-Wellcare Assist (HMO)Superior Health Plan-Wellcare by Allwell Complement Assist (HMO)Superior Health Plan-Wellcare by Allwell Dual Access Harmony (HMO D-SNP)Superior Health Plan-Wellcare by Allwell Dual Liberty Nurture (HMO D-SNP)Superior Health Plan-Wellcare by Allwell Patriot No Premium (HMO)Superior Health Plan-Wellcare Dual Access (HMO D-SNP)Superior Health Plan-Wellcare Dual Access Open (PPO D-SNP)Superior Health Plan-Wellcare Dual Liberty (HMO D-SNP)Superior Health Plan-Wellcare Giveback (HMO)Superior Health Plan-Wellcare No Premium Open (PPO)Superior Health Plan-Wellcare No Premium Rx Plus Open (PPO)Superior Health Plan-Wellcare Specialty No Premium (HMO C-SNP)Superior Health Plan-Wellcare TexanPlus No Premium (HMO)
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TriWest HealthCare - (1)TriWest HealthCare-VA-PCCC
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United HealthCare - (28)United HealthCare-All SaversUnited HealthCare-CharterUnited HealthCare-Charter BalancedUnited HealthCare-Charter PlusUnited HealthCare-ChoiceUnited HealthCare-Choice PlusUnited HealthCare-CoreUnited HealthCare-Core EssentialUnited HealthCare-EDGEUnited HealthCare-Erickson Advantage Champion (HMO-POS C-SNP)United HealthCare-Erickson Advantage Freedom (HMO-POS)United HealthCare-Erickson Advantage Guardian (HMO-POS I-SNP)United HealthCare-Erickson Advantage Liberty with Drugs (HMO-POS)United HealthCare-Erickson Advantage Liberty without Drugs (HMO-POS)United HealthCare-Erickson Advantage Signature with Drugs (HMO-POSUnited HealthCare-NavigateUnited HealthCare-Navigate BalancedUnited HealthCare-Navigate PlusUnited HealthCare-Nexus ACO - Open AccessUnited HealthCare-Nexus ACO - Referral RequiredUnited HealthCare-OptionsUnited HealthCare-SelectUnited HealthCare-Select PlusUnited HealthCare-SurestUnited HealthCare-UnitedHealthcare Assisted Living Plan (PPO I-SNP)United HealthCare-UnitedHealthcare Group Medicare Advantage (PPO)United HealthCare-UnitedHealthcare Medicare Advantage Choice (Regional PPO)United HealthCare-UnitedHealthcare Nursing Home Plan (PPO I-SNP)
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University Mary Hardin-Baylor - (1)University Mary Hardin-Baylor-University of Mary Hardin-Baylor
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WellMed - (15)WellMed-AARP Medicare Advantage (HMO-POS)WellMed-AARP Medicare Advantage (HMO)WellMed-AARP Medicare Advantage Choice (PPO)WellMed-AARP Medicare Advantage Patriot (HMO-POS)WellMed-AARP Medicare Advantage SecureHorizons Plan 1 (HMO-POS)WellMed-AARP Medicare Advantage SecureHorizons Plan 2 (HMO-POS)WellMed-AARP Medicare Advantage Walgreens (PPO)WellMed-UnitedHealthcare Dual Complete (HMO DSNP)WellMed-UnitedHealthcare Dual Complete Choice (Regional PPO DSNP)WellMed-UnitedHealthcare Dual Complete Select (HMO POS DSNP)WellMed-UnitedHealthcare Group Medicare Advantage (HMO)WellMed-UnitedHealthcare Medicare Advantage Ally (HMO POS CSNP)WellMed-UnitedHealthcare Medicare Advantage Choice (Regional PPO)WellMed-UnitedHealthcare Medicare Gold (Regional PPO CSNP)WellMed-UnitedHealthcare Medicare Silver (Regional PPO CSNP)
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Patient Ratings (95)
The patient rating score is an average of all responses to physician-related questions on our nationally recognized Press Ganey Patient Satisfaction Survey .
| averageRating | metric | |
|---|---|---|
| 4.7 | Wait Time at Clinic | |
| 4.9 | Friendliness/Courtesy of Care Provider | |
| 4.9 | Provider showed concern | |
| 4.9 | Time Care Provider spent with Patient | |
| 4.9 | Provider included you in decisions | |
| 4.9 | Rate Care Provider |
Patient Comments (46)
Overview of patient comments
Summary created using AI
Patient comments are gathered from our Press Ganey Patient Satisfaction Survey and are displayed in their entirety. Patients are de-identified for confidentiality and patient privacy.
Patients appreciate
Dr. Casey Cates receives overwhelmingly positive feedback from patients, with the vast majority giving 5-star ratings. Patients consistently praise his excellent communication skills, noting that he takes time to thoroughly explain medical conditions, treatment options, and surgical procedures in terms that are easy to understand. His bedside manner is repeatedly highlighted as exceptional—patients describe him as patient, kind, respectful, friendly, and genuinely caring. Many reviews emphasize his willingness to answer all questions without rushing patients, even during lengthy consultations. His surgical skills are highly regarded, with multiple patients reporting successful outcomes for ankle surgeries, femur fractures, and other orthopedic procedures. Patients also appreciate his professionalism, confidence, and the quality of his support staff, including his physician assistants who are noted as being very good and helpful.
Patients also share
The reviews reveal very few areas for improvement. Only one review stands out as potentially concerning—a 2.4-star rating from May 2025—though interestingly, the written comments for that review are actually positive, mentioning "great bedside manner, answered questions, friendly and respectful." This disconnect between the low numerical rating and positive written feedback suggests a possible rating error or system issue rather than a genuine complaint. Beyond this anomaly, there are no substantive criticisms or concerns raised by patients about Dr. Cates' care, communication, or clinical outcomes.