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Locations of Ilaina Stacy Shook, DO
Baylor Scott & White Mental Health Clinic - Temple
810 W Avenue U , Temple, TX, 76508
6653.2mi
Directions
Call
254.724.2585
Closed
- Monday:8:00 am-5:00 pm
- Tuesday:8:00 am-5:00 pm
- Wednesday:8:00 am-5:00 pm
- Thursday:8:00 am-5:00 pm
- Friday:8:00 am-5:00 pm
Hours of Operation
Hours
Lab Hours
Hours of Operation
Office Hours
Biography
| Ages Seen |
|---|
| Adults |
| Geriatrics |
| Language(s) Spoken |
|---|
| English |
| Education |
|---|
| Medical School: DO, University of North Texas Health Science Center (1997) |
| Medical School: University of North Texas Health Science Center (1997) |
| Residency: Psychiatry, Texas A and M College of Medicine/Scott and White (2001) |
| Education: Texas A and M College of Medicine/Scott and White (2001) |
| Residency: Psychiatry, Texas A and M College of Medicine/Scott and White (2001) |
| Certifications | |
|---|---|
| Psychiatry- American Board of Psychiatry and Neurology | Psychiatry- American Board of Psychiatry and Neurology |
| Hospital Affiliations |
|---|
| Baylor Scott & White Medical Center - Temple |
Insurances accepted
Baylor Scott & White has established agreements with several types of insurance to ensure your health needs are covered.
Insurance listings are subject to change without prior notice.
Please call your physician's office or your health or insurance plan to verify coverage information prior to scheduling your visit or procedure. Not all members participating in contracted networks have "in network" access. In network participation may change from time to time without prior notice. Independent providers (which could include, for example only, anesthesiologists, radiologists, pathologists, emergency medicine physicians, advance practice professionals, and other independent providers of health care services) may deliver part of your care, and such providers may be considered out-of-network on your health and insurance plans even if the Facility may be considered in network. If you desire additional information as to the providers who may be involved in providing your care, you can either ask your treating provider (who may know some of the specialists or groups who could be involved) or you can request a list of Facility-based physician groups by calling the following toll free number: (877) 810-0372. This list is updated annually and is subject to change without prior notice.
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Patient Ratings (189)
The patient rating score is an average of all responses to physician-related questions on our nationally recognized Press Ganey Patient Satisfaction Survey .
| averageRating | metric | |
|---|---|---|
| 4.7 | Wait Time at Clinic | |
| 4.9 | Time Care Provider spent with Patient | |
| 4.9 | Provider showed concern | |
| 5.0 | Provider included you in decisions | |
| 5.0 | Friendliness/Courtesy of Care Provider | |
| 4.9 | Rate Care Provider |
Patient Comments (83)
Overview of patient comments
Summary created using AI
Patient comments are gathered from our Press Ganey Patient Satisfaction Survey and are displayed in their entirety. Patients are de-identified for confidentiality and patient privacy.
Patients appreciate
Dr. Ilaina Stacy Shook receives overwhelmingly positive feedback from patients who consistently praise her exceptional listening skills and genuine care for their wellbeing. Patients repeatedly describe her as attentive, empathetic, compassionate, and professional, with many noting that she makes them feel comfortable and never rushed during appointments. A significant number of reviews highlight her ability to remember personal details about patients' lives and make them feel like more than just a medical record number. Long-term patients, some seeing her for over 15 years, express deep loyalty and credit her with helping them maintain mental health stability and improve their quality of life. Patients particularly appreciate that she includes them in treatment decisions, listens to their concerns without judgment, and takes time to thoroughly understand their individual situations.
Patients also share
One review mentions frustration with inaccurate information in MyChart regarding medications and diagnoses, which the patient notes has created challenges in accessing needed treatment due to lack of specific diagnosis or misdiagnosis. However, this same patient explicitly states they do not fault Dr. Shook for these issues and praises her as an excellent provider who advocates for them. The concern appears to be more systemic rather than related to Dr. Shook's care quality.