MyBSWHealth
Locations of Ilaina Stacy Shook, DO
Baylor Scott & White Mental Health Clinic - Temple
810 W Avenue U , Temple, TX, 76508
6653.2mi
Directions
Call
254.724.2585
Closed
- Monday:8:00 am-5:00 pm
- Tuesday:8:00 am-5:00 pm
- Wednesday:8:00 am-5:00 pm
- Thursday:8:00 am-5:00 pm
- Friday:8:00 am-5:00 pm
Hours of Operation
Hours
Lab Hours
Hours of Operation
Office Hours
Biography
| Ages Seen |
|---|
| Adults |
| Geriatrics |
| Language(s) Spoken |
|---|
| English |
| Education |
|---|
| Medical School: DO, University of North Texas Health Science Center (1997) |
| Residency: Psychiatry, Texas A and M College of Medicine/Scott and White (2001) |
| Education: Texas A and M College of Medicine/Scott and White (2001) |
| Certifications |
|---|
| Psychiatry- American Board of Psychiatry and Neurology |
| Hospital Affiliations |
|---|
| Baylor Scott & White Medical Center - Temple |
Insurances accepted
Baylor Scott & White has established agreements with several types of insurance to ensure your health needs are covered.
Insurance listings are subject to change without prior notice.
Please call your physician's office or your health or insurance plan to verify coverage information prior to scheduling your visit or procedure. Not all members participating in contracted networks have "in network" access. In network participation may change from time to time without prior notice. Independent providers (which could include, for example only, anesthesiologists, radiologists, pathologists, emergency medicine physicians, advance practice professionals, and other independent providers of health care services) may deliver part of your care, and such providers may be considered out-of-network on your health and insurance plans even if the Facility may be considered in network. If you desire additional information as to the providers who may be involved in providing your care, you can either ask your treating provider (who may know some of the specialists or groups who could be involved) or you can request a list of Facility-based physician groups by calling the following toll free number: (877) 810-0372. This list is updated annually and is subject to change without prior notice.
By searching you agree to these terms
-
American Health Advantage of Texas - (1)American Health Advantage of Texas-American Health Advantage of Texas HMO I-SNP
-
Baylor Scott & White Health Plan - (25)Baylor Scott & White Health Plan-BSW Access PPOBaylor Scott & White Health Plan-BSW Plus HMO-GroupBaylor Scott & White Health Plan-BSW Plus HMO-Individual/FamilyBaylor Scott & White Health Plan-BSW Plus PPO-GroupBaylor Scott & White Health Plan-BSW Plus PPO-Individual/FamilyBaylor Scott & White Health Plan-BSW Preferred HMO - Individual MarketplaceBaylor Scott & White Health Plan-BSW Preferred HMO Network - GroupBaylor Scott & White Health Plan-BSW Preferred PPO NetworkBaylor Scott & White Health Plan-BSW Premier HMO-GroupBaylor Scott & White Health Plan-BSW Premier HMO-Individual/FamilyBaylor Scott & White Health Plan-BSW Premier PPOBaylor Scott & White Health Plan-BSW SeniorCare Advantage HMOBaylor Scott & White Health Plan-BSW SeniorCare Advantage PPOBaylor Scott & White Health Plan-BSW Solutions PPOBaylor Scott & White Health Plan-BSWH Employee Network (SEQA & EQA)Baylor Scott & White Health Plan-BSWH Employee Network Premium (PPO)/ HDHPBaylor Scott & White Health Plan-EPO Network-Individual/FamilyBaylor Scott & White Health Plan-ERS BSW Preferred HMO NetworkBaylor Scott & White Health Plan-Hendrick Health Employee PlanBaylor Scott & White Health Plan-HMO Network-GroupBaylor Scott & White Health Plan-HMO Network-Individual/FamilyBaylor Scott & White Health Plan-McLane Group NetworkBaylor Scott & White Health Plan-PPO Network-GroupBaylor Scott & White Health Plan-Pyco Industries Employee PlanBaylor Scott & White Health Plan-RightCare STAR Medicaid Network
-
Blue Cross Blue Shield - (37)Blue Cross Blue Shield-Blue Advantage - BronzeBlue Cross Blue Shield-Blue Advantage - GoldBlue Cross Blue Shield-Blue Advantage - SilverBlue Cross Blue Shield-Blue Advantage Plus - BronzeBlue Cross Blue Shield-Blue Advantage Plus - GoldBlue Cross Blue Shield-Blue Advantage Plus - SilverBlue Cross Blue Shield-Blue ChoiceBlue Cross Blue Shield-Blue Cross Group Medicare Advantage (PPO)Blue Cross Blue Shield-Blue Cross Group Medicare Advantage Open Access (PPO)Blue Cross Blue Shield-Blue Cross Medicare Advantage Choice Plus (PPO)Blue Cross Blue Shield-Blue Cross Medicare Advantage Choice Premier (PPO)Blue Cross Blue Shield-Blue Cross Medicare Advantage Classic (PPO)Blue Cross Blue Shield-Blue Cross Medicare Advantage Dual Care Plus (HMO SNP)Blue Cross Blue Shield-Blue Cross Medicare Advantage Flex (PPO)Blue Cross Blue Shield-Blue Cross Medicare Advantage Flex Access (PPO)Blue Cross Blue Shield-Blue Cross Medicare Advantage Health Choice (PPO)Blue Cross Blue Shield-Blue Cross Medicare Advantage Protect (PPO)Blue Cross Blue Shield-Blue Cross Medicare Advantage Saver (HMO)Blue Cross Blue Shield-Blue Cross Medicare Advantage Saver Plus (PPO)Blue Cross Blue Shield-Blue Cross Medicare Advantage Value (HMO)Blue Cross Blue Shield-Blue EssentialsBlue Cross Blue Shield-Blue Essentials AccessBlue Cross Blue Shield-Blue PremierBlue Cross Blue Shield-Blue Premier AccessBlue Cross Blue Shield-Consumer Directed HealthSelectBlue Cross Blue Shield-Federal Basic OptionBlue Cross Blue Shield-Federal FEP Blue FocusBlue Cross Blue Shield-Federal Standard OptionBlue Cross Blue Shield-HealthSelectBlue Cross Blue Shield-High Performance NetworkBlue Cross Blue Shield-ParPlanBlue Cross Blue Shield-STAR KidsBlue Cross Blue Shield-TRS-ActiveCare 2Blue Cross Blue Shield-TRS-ActiveCare PrimaryBlue Cross Blue Shield-TRS-ActiveCare Primary HDBlue Cross Blue Shield-TRS-ActiveCare Primary+Blue Cross Blue Shield-TRS-Care Standard
-
BlueBell Creameries - (1)BlueBell Creameries-Employee Benefit Plan
-
Catalyst Health Group - (1)Catalyst Health Group-Catalyst Health - Baylor Scott & White Preferred
-
Centivo Network - (1)Centivo Network-Centivo Network - Baylor Scott & White Premier
-
Cigna - (1)Cigna-HMO Open Access
-
DFW ConnectedCare - (1)DFW ConnectedCare-American Airlines Employee Benefit Plan
-
EHN - (1)EHN-Employers Health Network
-
FirstCare Health Plans - (3)FirstCare Health Plans-CHIPFirstCare Health Plans-FirstCare Select Plus HMO NetworkFirstCare Health Plans-STAR Medicaid - MRSA
-
HealthSmart - (2)HealthSmart-Accel NetworkHealthSmart-Preferred Network
-
Humana - (1)Humana-Military BH
-
Imagine Health - (1)Imagine Health-Imagine Health Network
-
Independent Medical Systems - (1)Independent Medical Systems-IMS Network
-
Medicaid - (2)Medicaid-Superior HealthPlanMedicaid-Traditional Medicaid
-
Medicare - (1)Medicare-Railroad
-
Nebraska Furniture Mart - (3)Nebraska Furniture Mart-EmeraldNebraska Furniture Mart-OnyxNebraska Furniture Mart-Pearl
-
Optum - (1)Optum-Optum Behavioral Health
-
PHCS Network - (1)PHCS Network-PHCS Primary PPO
-
Prism Electric - (1)Prism Electric-BSW Premier - Prism
-
Three Rivers Network - (1)Three Rivers Network-Three Rivers Network
-
TriWest HealthCare - (1)TriWest HealthCare-Community Care Network
We’re sorry!
We couldn’t find any results for ""
Let’s tailor your healthcare to you.
Use MyBSWHealth to get a personalized care experience.
Patient Ratings (204)
The patient rating score is an average of all responses to physician-related questions on our nationally recognized Press Ganey Patient Satisfaction Survey .
| averageRating | metric | |
|---|---|---|
| 4.7 | Wait Time at Clinic | |
| 4.9 | Time Care Provider spent with Patient | |
| 4.9 | Provider showed concern | |
| 5.0 | Provider included you in decisions | |
| 5.0 | Friendliness/Courtesy of Care Provider | |
| 4.9 | Rate Care Provider |
Patient Comments (93)
Overview of patient comments
Summary created using AI
Patient comments are gathered from our Press Ganey Patient Satisfaction Survey and are displayed in their entirety. Patients are de-identified for confidentiality and patient privacy.
Patients appreciate
Dr. Ilaina Shook receives overwhelmingly positive feedback from patients who consistently praise her exceptional listening skills, empathy, and genuine care for their wellbeing. Patients repeatedly describe her as compassionate, understanding, and attentive, noting that she makes them feel like her only patient and never rushes appointments. Many reviewers emphasize her professionalism combined with a personal approach, highlighting that she remembers details about their lives and treats them as individuals rather than just medical record numbers. Long-term patients express deep loyalty, with several noting they have been under her care for 10-15 years and would not consider changing providers. Her collaborative approach to treatment decisions, thoroughness in reviewing patient charts, and willingness to spend extra time when needed are frequently mentioned as standout qualities.
Patients also share
The reviews reveal minimal criticism of Dr. Shook herself, with one patient explicitly stating they do not fault her for systemic issues. The primary concern raised involves administrative and system-level problems rather than the provider's clinical care. One detailed review mentions frustrations with MyChart inaccuracies in the medication and diagnoses sections, leading to difficulties accessing needed treatment due to diagnostic uncertainty. This patient notes challenges with misdiagnosis and lack of specific diagnoses preventing proper treatment, though they emphasize this is not Dr. Shook's fault and praise her advocacy efforts. Another patient mentions occasional wait times, though they note Dr. Shook ensures they receive their full allotted appointment time despite running behind schedule.