Scott Andrew Francis, MD
Psychiatry
MyBSWHealth
Locations of Scott Andrew Francis, MD
Baylor Scott & White Mental Health Clinic - Temple
810 W Avenue U , Temple, TX, 76508
6653.2mi
Directions
Call
254.724.2585
Closed
- Monday:8:00 am-5:00 pm
- Tuesday:8:00 am-5:00 pm
- Wednesday:8:00 am-5:00 pm
- Thursday:8:00 am-5:00 pm
- Friday:8:00 am-5:00 pm
Hours of Operation
Hours
Lab Hours
Hours of Operation
Office Hours
Biography
| Ages Seen |
|---|
| Adults |
| Geriatrics |
| Language(s) Spoken |
|---|
| English |
| Education |
|---|
| Medical School: MD, Texas Tech University Health Science Center (2004) |
| Medical School: Texas Tech University Health Science Center (2004) |
| Residency: Psychiatry, Texas A and M College of Medicine/Scott and White (2008) |
| Education: Texas A and M College of Medicine/Scott and White (2008) |
| Residency: Psychiatry, Texas A and M College of Medicine/Scott and White (2008) |
| Certifications | |
|---|---|
| Psychiatry- American Board of Psychiatry and Neurology | Psychiatry- American Board of Psychiatry and Neurology |
| Hospital Affiliations |
|---|
| Baylor Scott & White Medical Center - Temple |
Insurances accepted
Baylor Scott & White has established agreements with several types of insurance to ensure your health needs are covered.
Insurance listings are subject to change without prior notice.
Please call your physician's office or your health or insurance plan to verify coverage information prior to scheduling your visit or procedure. Not all members participating in contracted networks have "in network" access. In network participation may change from time to time without prior notice. Independent providers (which could include, for example only, anesthesiologists, radiologists, pathologists, emergency medicine physicians, advance practice professionals, and other independent providers of health care services) may deliver part of your care, and such providers may be considered out-of-network on your health and insurance plans even if the Facility may be considered in network. If you desire additional information as to the providers who may be involved in providing your care, you can either ask your treating provider (who may know some of the specialists or groups who could be involved) or you can request a list of Facility-based physician groups by calling the following toll free number: (877) 810-0372. This list is updated annually and is subject to change without prior notice.
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Patient Ratings (226)
The patient rating score is an average of all responses to physician-related questions on our nationally recognized Press Ganey Patient Satisfaction Survey .
| averageRating | metric | |
|---|---|---|
| 4.8 | Wait Time at Clinic | |
| 4.9 | Time Care Provider spent with Patient | |
| 4.9 | Provider showed concern | |
| 4.9 | Provider included you in decisions | |
| 4.9 | Friendliness/Courtesy of Care Provider | |
| 4.9 | Rate Care Provider |
Patient Comments (88)
Overview of patient comments
Summary created using AI
Patient comments are gathered from our Press Ganey Patient Satisfaction Survey and are displayed in their entirety. Patients are de-identified for confidentiality and patient privacy.
Patients appreciate
Dr. Scott Andrew Francis receives overwhelmingly positive feedback from patients who consistently praise his exceptional listening skills and genuine care for their wellbeing. Patients repeatedly emphasize that he makes them feel heard, understood, and comfortable opening up about difficult mental health concerns. Many describe him as compassionate, kind, and patient, with a calming demeanor that puts them at ease. Reviewers frequently note that he never rushes appointments and makes patients feel like a priority, taking the time needed to thoroughly discuss medications, concerns, and treatment options. His knowledge of psychiatry and medications is highlighted as excellent, with patients appreciating his collaborative approach to finding the right treatment. Multiple patients mention that he has helped them when other doctors could not, with some describing his care as life-changing.
Patients also share
One patient expressed frustration about a telehealth appointment incident where they were driving and signed in one minute before the appointment time, but Dr. Francis ended the call upon seeing they were driving. The patient felt upset that signing in while still in transit resulted in a missed appointment, suggesting they would have preferred to simply be marked late rather than miss the visit entirely. This was the only significant criticism among the reviews.