Locations of Scott Andrew Francis, MD

Biography

Ages Seen
Adults
Geriatrics
Language(s) Spoken
English
Education
Medical School: MD, Texas Tech University Health Science Center (2004)
Residency: Psychiatry, Texas A and M College of Medicine/Scott and White (2008)
Education: Texas A and M College of Medicine/Scott and White (2008)
Certifications
Psychiatry- American Board of Psychiatry and Neurology
Hospital Affiliations
Baylor Scott & White Medical Center - Temple

Insurances accepted

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  • Baylor Scott & White Health Plan - (15)
    Baylor Scott & White Health Plan-BSW Access PPO
    Baylor Scott & White Health Plan-BSW Plus HMO-Group
    Baylor Scott & White Health Plan-BSW Plus HMO-Individual/Family
    Baylor Scott & White Health Plan-BSW Plus PPO-Group
    Baylor Scott & White Health Plan-BSW Plus PPO-Individual/Family
    Baylor Scott & White Health Plan-BSW Premier HMO-Group
    Baylor Scott & White Health Plan-BSW Premier HMO-Individual/Family
    Baylor Scott & White Health Plan-BSW SeniorCare Advantage HMO
    Baylor Scott & White Health Plan-BSW SeniorCare Advantage PPO
    Baylor Scott & White Health Plan-BSWH Employee Network (SEQA & EQA)
    Baylor Scott & White Health Plan-BSWH Employee Network Premium (PPO)/ HDHP
    Baylor Scott & White Health Plan-ERS BSW Preferred HMO Network
    Baylor Scott & White Health Plan-HMO Network-Group
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    Baylor Scott & White Health Plan-RightCare STAR Medicaid Network
  • Blue Cross Blue Shield - (37)
    Blue Cross Blue Shield-Blue Advantage - Bronze
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  • Catalyst Health Group - (1)
    Catalyst Health Group-Catalyst Health - Baylor Scott & White Preferred
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    Centivo Network-Centivo Network - Baylor Scott & White Premier
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    Cigna-HMO Open Access
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    DFW ConnectedCare-American Airlines Employee Benefit Plan
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    Humana-Military BH
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  • Optum - (1)
    Optum-Optum Behavioral Health
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    Prism Electric-BSW Premier - Prism
  • TriWest HealthCare - (1)
    TriWest HealthCare-Community Care Network
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Patient Ratings (232)

The patient rating score is an average of all responses to physician-related questions on our nationally recognized Press Ganey Patient Satisfaction Survey .

4.9 overall patient satisfaction
averageRating metric
4.8
Wait Time at Clinic
4.9
Time Care Provider spent with Patient
4.9
Provider showed concern
4.9
Provider included you in decisions
4.9
Friendliness/Courtesy of Care Provider
4.9
Rate Care Provider

Patient Comments (44)

Overview of patient comments

Summary created using AI

Patients appreciate

Dr. Scott Andrew Francis consistently receives exceptional praise for his listening skills and genuine care for patients. Reviewers repeatedly emphasize that he makes them feel truly heard and understood, with multiple patients describing him as "the best" doctor they've ever had. Patients appreciate that he never rushes appointments, takes time to thoroughly discuss medications and treatment options including potential side effects, and makes each person feel like a priority. His knowledge and expertise in psychiatry are frequently highlighted, along with his ability to create a comfortable, safe environment where even patients who typically struggle to open up find it easy to talk. Many reviewers note his thoroughness in preparing for appointments and his dedication to understanding each patient's complete situation.

Patients also share

The reviews contain very few criticisms of Dr. Francis. One review rated 3.84 stars simply noted that he conducts thorough office visits and discusses ongoing issues and medications, without identifying any specific areas for improvement. No other reviews mentioned significant concerns or negative experiences with his care.

Patient comments are gathered from our Press Ganey Patient Satisfaction Survey and are displayed in their entirety. Patients are de-identified for confidentiality and patient privacy.