Scott Andrew Francis, MD
Psychiatry
MyBSWHealth
Locations of Scott Andrew Francis, MD
Baylor Scott & White Mental Health Clinic - Temple
810 W Avenue U , Temple, TX, 76508
6653.2mi
Directions
Call
254.724.2585
Closed
- Monday:8:00 am-5:00 pm
- Tuesday:8:00 am-5:00 pm
- Wednesday:8:00 am-5:00 pm
- Thursday:8:00 am-5:00 pm
- Friday:8:00 am-5:00 pm
Hours of Operation
Hours
Lab Hours
Hours of Operation
Office Hours
Biography
| Ages Seen |
|---|
| Adults |
| Geriatrics |
| Language(s) Spoken |
|---|
| English |
| Education |
|---|
| Medical School: MD, Texas Tech University Health Science Center (2004) |
| Residency: Psychiatry, Texas A and M College of Medicine/Scott and White (2008) |
| Education: Texas A and M College of Medicine/Scott and White (2008) |
| Certifications |
|---|
| Psychiatry- American Board of Psychiatry and Neurology |
| Hospital Affiliations |
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| Baylor Scott & White Medical Center - Temple |
Insurances accepted
Baylor Scott & White has established agreements with several types of insurance to ensure your health needs are covered.
Insurance listings are subject to change without prior notice.
Please call your physician's office or your health or insurance plan to verify coverage information prior to scheduling your visit or procedure. Not all members participating in contracted networks have "in network" access. In network participation may change from time to time without prior notice. Independent providers (which could include, for example only, anesthesiologists, radiologists, pathologists, emergency medicine physicians, advance practice professionals, and other independent providers of health care services) may deliver part of your care, and such providers may be considered out-of-network on your health and insurance plans even if the Facility may be considered in network. If you desire additional information as to the providers who may be involved in providing your care, you can either ask your treating provider (who may know some of the specialists or groups who could be involved) or you can request a list of Facility-based physician groups by calling the following toll free number: (877) 810-0372. This list is updated annually and is subject to change without prior notice.
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TriWest HealthCare - (1)TriWest HealthCare-Community Care Network
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Patient Ratings (234)
The patient rating score is an average of all responses to physician-related questions on our nationally recognized Press Ganey Patient Satisfaction Survey .
| averageRating | metric | |
|---|---|---|
| 4.8 | Wait Time at Clinic | |
| 4.9 | Time Care Provider spent with Patient | |
| 4.9 | Provider showed concern | |
| 4.9 | Provider included you in decisions | |
| 4.9 | Friendliness/Courtesy of Care Provider | |
| 4.9 | Rate Care Provider |
Patient Comments (48)
Overview of patient comments
Summary created using AI
Patient comments are gathered from our Press Ganey Patient Satisfaction Survey and are displayed in their entirety. Patients are de-identified for confidentiality and patient privacy.
Patients appreciate
Dr. Scott Andrew Francis consistently receives exceptional praise from patients, with the overwhelming majority of reviews rating him 5 stars. Patients most frequently highlight his exceptional listening skills, describing him as someone who truly hears and understands their concerns without rushing appointments. His caring, compassionate, and empathetic nature is repeatedly mentioned, with patients noting that he makes them feel like a priority rather than just another patient. Dr. Francis is recognized for being thorough in his assessments, knowledgeable about psychiatry and medications, and skilled at explaining treatment options including both benefits and side effects. Patients appreciate his ability to create a comfortable, safe environment that makes it easy to open up about difficult topics, and many describe him as genuinely invested in their wellbeing and mental health progress.
Patients also share
The reviews contain minimal criticism or areas for improvement. The few reviews with ratings slightly below 5 stars (ranging from 3.84 to 4.93) do not provide specific negative feedback or complaints. These lower ratings appear to reflect minor variations in patient satisfaction rather than identifying concrete problems with Dr. Francis's care. No consistent themes emerge regarding aspects of care that need enhancement, and no patients mention specific concerns about accessibility, communication gaps, treatment effectiveness issues, or other common healthcare complaints.