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Amy Lene Heiner, FNP

Colon and Rectal Surgery

Accepts New Patients
MyBSWHealth portal
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About Amy Lene Heiner, FNP

Serving all people by providing personalized health and wellness through exemplary care, education and research.

LanguagesEnglish
Ages SeenAdults, Geriatrics
Hospital Affiliations
  • Baylor Scott & White Medical Center - Temple
  • Baylor Scott & White Medical Center - Hillcrest
Insurance Accepted
*Accepted plans and benefits may vary by location.
INSURANCE PLAN
ACCEPTS NEW PATIENTS
Aetna - Aetna Signature Administrators
Accepts New Patients
Aetna - Choice POS II
Accepts New Patients
Aetna - Elect Choice
Accepts New Patients
Aetna - Health Network Only
Aetna - Health Network Option
Accepts New Patients
Aetna - HMO
Accepts New Patients
Aetna - Managed Choice
Accepts New Patients
Aetna - Open Access Elect Choice
Accepts New Patients
Aetna - Open Access HMO
Aetna - Open Access Managed Choice
Accepts New Patients
Aetna - Open Access Select
Accepts New Patients
Aetna - Open Choice PPO
Accepts New Patients
Aetna - QPOS
Accepts New Patients
Aetna - Select SM
Accepts New Patients
Aetna - US Access
Baylor Scott & White Health Plan - BSW Solutions PPO
Accepts New Patients
Bell County Public Health District - Bell County Public Health District
Blue Cross Blue Shield - Blue Advantage Bronze
Blue Cross Blue Shield - Blue Advantage Gold
Blue Cross Blue Shield - Blue Advantage HMO
Accepts New Patients
Blue Cross Blue Shield - Blue Advantage Silver
Blue Cross Blue Shield - Blue Choice Plus
Blue Cross Blue Shield - Blue Choice PPO
Accepts New Patients
Blue Cross Blue Shield - Blue Essentials
Accepts New Patients
Blue Cross Blue Shield - Blue Essentials Access HMO
Accepts New Patients
Blue Cross Blue Shield - Blue Premier
Accepts New Patients
Blue Cross Blue Shield - Blue Premier Open Access HMO
Accepts New Patients
Blue Cross Blue Shield - Federal Select PPO
Blue Cross Blue Shield - Indemnity
Accepts New Patients
Blue Cross Blue Shield - Medicare Advantage
Accepts New Patients
Blue Cross Blue Shield - Medicare Advantage - EFH Retirees
Accepts New Patients
Blue Cross Blue Shield - Medicare Advantage - Oncor
Accepts New Patients
Blue Cross Blue Shield - ParPlan
Accepts New Patients
Blue Cross Blue Shield - STAR Kids
Accepts New Patients
Blue Cross Blue Shield - Traditional
Accepts New Patients
Brookshire Brothers - Brookshire Brothers Employee Plan (Nexcaliber)
Cigna - CAC Plan
Cigna - Cigna Choice Fund
Accepts New Patients
Cigna - EPO
Accepts New Patients
Cigna - Flexcare
Cigna - HMO
Accepts New Patients
Cigna - HMO Open Access
Accepts New Patients
Cigna - HMO/POS
Accepts New Patients
Cigna - LocalPlus
Accepts New Patients
Cigna - LocalPlusIN
Accepts New Patients
Cigna - Network
Accepts New Patients
Cigna - Network Open Access
Accepts New Patients
Cigna - Network POS
Accepts New Patients
Cigna - Open Access Plus
Accepts New Patients
Cigna - POS
Accepts New Patients
Cigna - POS Open Access
Accepts New Patients
Cigna - PPO
Accepts New Patients
Consolidated Association of Railroad Employees - Self-Insured Employee Plan
Coventry - Coventry/First Health
DFW ConnectedCare - American Airlines Employee Benefit Plan
Envolve Vision - Envolve Vision
EyeMed Vision - EyeMed Vision
First Health - First Health PPO
Galaxy Health Network - Galaxy Health Network
Gladney Center - Gladney Center
HealthSmart - ACCEL Network
HealthSmart - HealthSmart PPO
HealthSmart - HealthSmart Preferred Care EPO
HealthSmart - HealthSmart Preferred Care GEPO
HealthSmart - Preferred Network
Humana Behavioral - Tricare Members Only
Accepts New Patients
Humana - ChoiceCare
Accepts New Patients
Humana - ChoiceCare Preferred Network
Humana - Commercial HMO Plans
Accepts New Patients
Humana - Commercial PPO Plans
Accepts New Patients
Humana - Humana Preferred
Accepts New Patients
Humana - Medicare Advantage Plans (exclude Southwestern Health Resources Network)
Accepts New Patients
Humana - National POS
Accepts New Patients
Imagine Health - EPN
Independent Medical Systems - IMS Network
Magellan - CHIP
Magellan - Navigator Networks
Magellan - Pinnacle Networks
Magellan - STAR
Magellan - STAR Kids
Magellan - Summit Networks
Medicaid - AmeriGroup
Medicaid - Oklahoma Medicaid
Medicaid - Parkland HealthFirst
Medicaid - Superior HealthPlan
Medicaid - Traditional Medicaid
Medical Development International - MDI
Medicare Railroad - Medicare Railroad
Accepts New Patients
Medicare - Traditional Medicare
Accepts New Patients
Midland Memorial Hospital - Employee Benefit Plan
Mother Frances Hospital Regional - Self-Insured Employee Plan
OccuNet - Occupational Networks of Texas, Inc.
Optum - United Behavioral Healthcare/Optum
PHCS Network - Beech Street of Texas PPO
PHCS Network - Private Health Care SYstem PPO
Reny Company - Workers Comp
Rockport - Workers Comp
Sedgwick Preferred Network f/k/a Southwest Medical - Workers Comp
Superior Health Plan - Ambetter Balance Care - Silver
Superior Health Plan - Ambetter Secure Care - Gold
Superior Health Plan - CHIP
Accepts New Patients
Superior Health Plan - CHIP Perinate
Accepts New Patients
Superior Health Plan - Foster Care
Accepts New Patients
Superior Health Plan - STAR
Accepts New Patients
Superior Health Plan - STAR+PLUS
Accepts New Patients
Superior Vision - Superior Vision
Superior - Ambetter Balance Care - Silver
Superior - Ambetter Secure Care - Gold
Three Rivers Network - Three Rivers Network
Tricare - Tricare Extra
Accepts New Patients
Tricare - Tricare Prime
Accepts New Patients
Tricare - Tricare Select
Accepts New Patients
TriWest HealthCare - VA-PCCC
Accepts New Patients
United Behavioral Healthcare/Optum - United Behavioral Healthcare/Optum
UnitedHealth - AARP Medicare Complete
UnitedHealth - Charter EPO
Accepts New Patients
UnitedHealth - Charter HMO
Accepts New Patients
UnitedHealth - Charter POS
Accepts New Patients
UnitedHealth - CHIP
UnitedHealth - Choice +HMO
Accepts New Patients
UnitedHealth - Choice EPO
Accepts New Patients
UnitedHealth - Choice HMO
Accepts New Patients
UnitedHealth - Choice Plus POS
Accepts New Patients
UnitedHealth - Core Choice Plus POS
Accepts New Patients
UnitedHealth - Core EPO
Accepts New Patients
UnitedHealth - Core HMO
Accepts New Patients
UnitedHealth - Dual Complete Medicare Advantage
UnitedHealth - Group Medicare Advantage
UnitedHealth - Medicare Complete
UnitedHealth - Medicare Gold
UnitedHealth - Medicare Silver
UnitedHealth - Navigate EPO
Accepts New Patients
UnitedHealth - Navigate HMO
Accepts New Patients
UnitedHealth - Navigate HMO+
Accepts New Patients
UnitedHealth - Navigate POS
Accepts New Patients
UnitedHealth - Nexus ACO OA
UnitedHealth - Options PPO
Accepts New Patients
UnitedHealth - PPO
Accepts New Patients
UnitedHealth - Secure Horizons
UnitedHealth - Select +
Accepts New Patients
UnitedHealth - Select EPO
Accepts New Patients
UnitedHealth - Select HMO
Accepts New Patients
UnitedHealth - Select Plus POS
Accepts New Patients
UnitedHealth - STAR
UnitedHealth - STAR Kids
UnitedHealth - STAR+PLUS
UnitedHealth - UHC West Signature Value Gated HMO
University Mary Hardin - Baylor-Employee Benefit Plan
Your rights and protections against surprise medical bills

Insurance listings are subject to change without prior notice. Please call your physician's office or your health or insurance plan to verify coverage information prior to scheduling your visit or procedure. Not all members participating in contracted networks have "in network" access. In network participation may change from time to time without prior notice. Independent providers (which could include, for example only, anesthesiologists, radiologists, pathologists, emergency medicine physicians, advance practice professionals, and other independent providers of health care services) may deliver part of your care, and such providers may be considered out-of-network on your health and insurance plans even if the Facility may be considered in network. If you desire additional information as to the providers who may be involved in providing your care, you can either ask your treating provider (who may know some of the specialists or groups who could be involved) or you can request a list of Facility-based physician groups by calling the following toll free number: (877) 810-0372. This list is updated annually and is subject to change without prior notice.

Background

Education
  • Education: Family Nurse Practitioner, Chamberlain College of Nursing (2018)
Certifications
  • Family Nurse Practitioner - American Academy of Nurse Practitioners

Reviews (92) for Amy Lene Heiner, FNP

Overall: 4.9*
Care Provider Efforts to Include in Decisions
Wait Time at Clinic
Time Care Provider spent with Patient
Care Provider showed Concern for Questions/Worries
Rate Care Provider
Friendliness / Courtesy of Care Provider

Patient Comments**

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Mar 6, 2023
Very good
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Mar 5, 2023
Very nice and very helpful she explains everything in detail
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Mar 3, 2023
Easy to talk to and ask questions. Very good
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Mar 3, 2023
Amy made me feel very comfortable. She is very easy to talk to and she gave me options to take for my constipation.
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Feb 28, 2023
Very knowledgeable and helpful.
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Feb 27, 2023
She is compassionate and helpful!
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Feb 24, 2023
Very caring and compassionate, I went to this appointment with lots of concerns and questions, of which Amy patiently and thoroughly answered all. She encouraged me at a time that I was very discouraged, educated me on my situation, and provided advice and medication to treat my condition and make me more comfortable, which is working and I am very thankful. This is the best office/group of Doctors, most caring, kind, compassionate people.
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Feb 22, 2023
She was very personable and totally willing to share information in a manner that her patient can easily understand. She really listens to her patient, which is a refreshing change. Will recommend her.
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Feb 18, 2023
Very caring
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Feb 16, 2023
She was kind, compassionate, caring and very professional
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Feb 15, 2023
Very caring
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Feb 14, 2023
She was very knowledgeable & knew how to treat me.
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Feb 14, 2023
Very friendly and thorough. Amy explained everything well. Thank you.
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Feb 13, 2023
She was very attentive and listened.
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Feb 10, 2023
I had to wait a little too long, but the care was good.
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Feb 10, 2023
Very friendly and very informative!
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Feb 10, 2023
Very good experience.
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Feb 8, 2023
Professional, easy to talk to... Good Listener and give good advice for good health care.
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Feb 4, 2023
Wonderful, Any was very thorough and was very willing to answer of our questions.
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Jan 12, 2023
She listens is compassionate understands what the patient is going through and mades me feel comfortable enough to talk freely.
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Jan 12, 2023
She listens and cares about her patients
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Jan 6, 2023
She cares!!
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Jan 5, 2023
Very caring and very knowledgeable in her field
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Jan 4, 2023
Amazing very informative and easy to understand care plan
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Jan 4, 2023
Always excellent care!
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Jan 4, 2023
Great care and wonderful emotional support.
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Dec 29, 2022
She listened. Asked questions to collect information. She told me each step along the way during the exam. Meeting with her felt like we were partners in my care working together to achieve the best outcome for me. I thought she was terrific and I really, really liked her.
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Dec 29, 2022
Very kind and compassionate and very willing to answer any questions.
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Dec 24, 2022
Great
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Dec 23, 2022
Great explanation of diverticulitis and how I need to pro-actively treat it.
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Dec 23, 2022
Very professional. Caring. Took time to answer my questions or concerns.
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Dec 22, 2022
Very knowledgeable on my condition! Very helpful on answering my questions and concerns.
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Dec 16, 2022
Explained the visit well.
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Dec 15, 2022
True professional and yet Great Bedside manner
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Dec 9, 2022
First time visit with Amy, she was excellent!
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Dec 1, 2022
Very caring
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Nov 18, 2022
She was great.; Very helpful and caring about my condition
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Nov 15, 2022
I have been treated with the best kindness you could have.
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Nov 12, 2022
Amy was caring, listened, heard what I said and we came up with a plan of care. I left very confident in her.
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Nov 9, 2022
Honest and true to the point on what's going on with me. I feel confident she is doing great job working on me.
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Nov 9, 2022
Great
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Nov 3, 2022
She was thorough, explained so I could completely understand & took her time. I didn't feel rushed.
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Nov 2, 2022
Dr. Heiner understood my problem and offered solutions
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Nov 1, 2022
Amy answers all my questions and never rushes our appt.
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Oct 28, 2022
Great visit and left with very valuable knowledge imparted by Amy!! She provided excellent care and service!
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Oct 27, 2022
My visit was very calming and reassuring that everything will be ok! Very caring!
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Oct 26, 2022
She made me feel comfortable and taked to me while she was doing the procedure
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Oct 26, 2022
She professional and knowledgeable. She Is easy to talk with about my concerns.
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Oct 19, 2022
Amy and staff were very caring, very knowledgeable, and efficient.
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Oct 12, 2022
Amy is very caring and thoughtful! I felt very at ease with her. She is very professional.
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Oct 11, 2022
She's great
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Oct 6, 2022
Amy is a caring and professional provider. She tells it like it is no matter how much it may hurt or become upsetting. Since the first time I seen her in 2020 she shows the same caring attitude and respect for what I have been going thru (no matter how bad the situation was).
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