Skip to main content Skip to footer

Amy Lene Heiner, FNP

MyBSWHealth portal
portal
Not available for appointments
Locations
About
Serving all people by providing personalized health and wellness through exemplary care, education and research.

LanguagesEnglish
Ages Seen---
Hospital Affiliations
  • Baylor Scott & White Medical Center - Hillcrest
  • Baylor Scott & White Medical Center - Temple
Insurance Accepted
*Accepted plans and benefits may vary by location.
INSURANCE PLAN
Aetna - Aetna Signature Administrators
Aetna - Choice POS II
Aetna - Elect Choice
Aetna - Health Network Option
Aetna - HMO
Aetna - Managed Choice
Aetna - Open Access Elect Choice
Aetna - Open Access Managed Choice
Aetna - Open Access Select
Aetna - Open Choice PPO
Aetna - QPOS
Aetna - Select SM
Blue Cross Blue Shield - Blue Advantage HMO
Blue Cross Blue Shield - Blue Choice PPO
Blue Cross Blue Shield - Blue Essentials
Blue Cross Blue Shield - Blue Essentials Access HMO
Blue Cross Blue Shield - Blue Premier
Blue Cross Blue Shield - Blue Premier Open Access HMO
Blue Cross Blue Shield - Indemnity
Blue Cross Blue Shield - Medicare Advantage
Blue Cross Blue Shield - Medicare Advantage - EFH Retirees
Blue Cross Blue Shield - Medicare Advantage - Oncor
Blue Cross Blue Shield - ParPlan
Blue Cross Blue Shield - STAR Kids
Blue Cross Blue Shield - Traditional
Cigna - Cigna Choice Fund
Cigna - EPO
Cigna - HMO
Cigna - HMO Open Acces
Cigna - HMO/POS
Cigna - LocalPlus
Cigna - LocalPlusIN
Cigna - Network
Cigna - Network Open Access
Cigna - Network POS
Cigna - Open Access Plus
Cigna - POS
Cigna - POS Open Access
Cigna - PPO
Healthscope - DART ACO
Healthscope - DART ACO Flex
Humana Behavioral - Tricare Members only
Humana - ChoiceCare
Humana - Commercial HMO Plans
Humana - Commercial PPO Plans
Humana - Humana Preferred
Humana - Medicare Advantage Plans (exclude Southwestern Health Resources Network)
Humana - National POS
Medicare Railroad - Medicare Railroad
Medicare - Traditional Medicare
Scott & White Health Plan - RightCare STAR Medicaid Network
Superior - CHIP
Superior - CHIP Perinate
Superior - Foster Care
Superior - STAR
Superior - STAR+PLUS
Tricare - Tricare Extra
Tricare - Tricare Prime
Tricare - Tricare Select
TriWest - VA-PCCC
UnitedHealth - Charter EPO
UnitedHealth - Charter HMO
UnitedHealth - Charter POS
UnitedHealth - Choice +HMO
UnitedHealth - Choice EPO
UnitedHealth - Choice HMO
UnitedHealth - Choice Plus POS
UnitedHealth - Core Choice Plus POS
UnitedHealth - Core EPO
UnitedHealth - Core HMO
UnitedHealth - Navigate EPO
UnitedHealth - Navigate HMO
UnitedHealth - Navigate HMO+
UnitedHealth - Navigate POS
UnitedHealth - Options PPO
UnitedHealth - PPO
UnitedHealth - Select +
UnitedHealth - Select EPO
UnitedHealth - Select HMO
UnitedHealth - Select Plus POS
Insurance listings are subject to change without prior notice. Please call the physician's office or health plan to verify coverage information prior to scheduling your visit or procedure. PPO Network Agreements include participating Employers and/or Administrator only. Not all members participating in contracted networks have in network access. Networks include Beech Street, HealthSmart, PHCS and Texas True Choice. In network participation is updated on a monthly basis by the network.
Background
Education
  • Education: Family Nurse Practitioner, Chamberlain College of Nursing (2018)
Reviews(84)
Overall: 4.9*
Care Provider Efforts to Include in Decisions
Wait Time at Clinic
Time Care Provider spent with Patient
Care Provider showed Concern for Questions/Worries
Rate Care Provider
Friendliness / Courtesy of Care Provider

Patient Comments**

star
star
star
star
star
Sep 10, 2020
It was great as always.
star
star
star
star
star
Sep 8, 2020
Very friendly and professional service from this care provider
star
star
star
star
star
Sep 4, 2020
Amy was wonderful, very knowledgeable and concerned for my issue.
star
star
star
star
star
Sep 3, 2020
good job
star
star
star
star
star
Sep 1, 2020
Amy is top of thé liine,she is very knowageable,she takes time to listen and to résolve your concerns and then wants to follow up.
star
star
star
star
star
Aug 29, 2020
she has the best personality when dealing with an uncomfortable situation for the patient
star
star
star
star
star
Aug 26, 2020
good
star
star
star
star
star
Aug 20, 2020
the best ever
star
star
star
star
star
Aug 11, 2020
Amy was absolutely fabulous.
star
star
star
star
star
Aug 8, 2020
At first with suggestion of fiber supplement just from reason of referral and before WE talked a bit, I was not impressed but after we talked, I really liked her. Very professional for,to me, my embarrassing symptoms.
star
star
star
star
star
Aug 6, 2020
Very professional
star
star
star
star
star
Aug 1, 2020
The care provider answered all my questions.
star
star
star
star
star
Jul 24, 2020
Amy was very caring and had a lot of respect of the questions you had and was not afraid to look at the pictures that you had on your phone to no exactly what you're problems were and what I was going through and she acted like she really cared about your problems and was very easy to talk with, I would not want to see any one else, Thank you Amy
star
star
star
star
star
Jul 23, 2020
Exceptional in every way possible.
star
star
star
star
star
Jul 22, 2020
very courteous
star
star
star
star
star
Jul 18, 2020
Great
star
star
star
star
star
Jul 18, 2020
treated me as a friend --answered all question really like her
star
star
star
star
star
Jul 16, 2020
The staff was very cordial, and prompt with initial arrival. The assistant for Mrs Heiner was concerned and efficient . Mrs Heiner was very professional and bknowledgeable. She had very good explanation of all regarding my concerns. I was very pleased.
star
star
star
star
star
Jul 14, 2020
Always repeat any info that i dont understand or hear completely and work to make your trip/visit the best possible!!
star
star
star
star
star
Jul 9, 2020
NP Amy has the most trusting demeanor and I am so glad she will with me on my journey to wellness. Everything about this practice is professional and patient friendly!
star
star
star
star
star
Jul 4, 2020
completely satisfied
star
star
star
star
star
Jul 2, 2020
I felt comfortable discussing my issues.
star
star
star
star
star
Jun 28, 2020
vary kind
star
star
star
star
star
Jun 27, 2020
very good
star
star
star
star
star
Jun 26, 2020
Excellent. Very pleased with visit.
star
star
star
star
star
Jun 18, 2020
Very Caring !!!
star
star
star
star
star
Jun 16, 2020
Amy Heiner had an excellent bedside manner. Her knowledge of and experience in her field is outstanding. She took my concerns into account as she proposed an agreeable treatment plan.
star
star
star
star
star
May 30, 2020
amy was great
star
star
star
star
star
May 29, 2020
I was treated with respect and they showed great compassion for my problems and aftercare was amazing. Everyone did everything to help with my concerns and my comfort level....Amy is the greatest but all staff were awesome!!!!
star
star
star
star
star
May 29, 2020
I felt comfortable and safe. Communication was excellent.
star
star
star
star
star
May 28, 2020
nice lady
star
star
star
star
star
May 21, 2020
cared about the problems I am facing, gentle during exam, kind
star
star
star
star
star
May 18, 2020
Always so friendly and courteous. Answers all my questions and is genuinely concerned.
star
star
star
star
star
May 14, 2020
very good experience and very Thankful for the nurse practitioner with her knowledge and the rest of the team did an awesome job, Thank you!
star
star
star
star
May 14, 2020
best ever...
star
star
star
star
star
May 13, 2020
I found Amy to be very personable and caring. I like that she took her time to explain things to me and answered my questions in a way that made it easy for me to understand things.
star
star
star
star
star
Apr 7, 2020
she was prom coming to the examining room. very friendly. Explaining my problem in total but I don't rethink she completely understood my overall condition.. at one point I called for help and was not that satisfied with thesolving the issue.
Scroll To Top