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Amy Lene Heiner, FNP

Colon and Rectal Surgery

Accepts New Patients
MyBSWHealth portal
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About Amy Lene Heiner, FNP

Serving all people by providing personalized health and wellness through exemplary care, education and research.

LanguagesEnglish
Ages Seen---
Hospital Affiliations
  • Baylor Scott & White Medical Center - Temple
  • Baylor Scott & White Medical Center - Hillcrest
Insurance Accepted
*Accepted plans and benefits may vary by location.
INSURANCE PLAN
ACCEPTS NEW PATIENTS
Aetna - Aetna Signature Administrators
Accepts New Patients
Aetna - Choice POS II
Accepts New Patients
Aetna - Elect Choice
Accepts New Patients
Aetna - Health Network Only
Aetna - Health Network Option
Accepts New Patients
Aetna - HMO
Accepts New Patients
Aetna - Managed Choice
Accepts New Patients
Aetna - Open Access Elect Choice
Accepts New Patients
Aetna - Open Access HMO
Aetna - Open Access Managed Choice
Accepts New Patients
Aetna - Open Access Select
Accepts New Patients
Aetna - Open Choice PPO
Accepts New Patients
Aetna - QPOS
Accepts New Patients
Aetna - Select SM
Accepts New Patients
Aetna - US Access
Bell County Public Health District - Bell County Public Health District
Blue Cross Blue Shield - Blue Advantage Bronze
Blue Cross Blue Shield - Blue Advantage Gold
Blue Cross Blue Shield - Blue Advantage HMO
Accepts New Patients
Blue Cross Blue Shield - Blue Advantage Silver
Blue Cross Blue Shield - Blue Choice Plus
Blue Cross Blue Shield - Blue Choice PPO
Accepts New Patients
Blue Cross Blue Shield - Blue Essentials
Accepts New Patients
Blue Cross Blue Shield - Blue Essentials Access HMO
Accepts New Patients
Blue Cross Blue Shield - Blue Premier
Accepts New Patients
Blue Cross Blue Shield - Blue Premier Open Access HMO
Accepts New Patients
Blue Cross Blue Shield - Federal Select PPO
Blue Cross Blue Shield - Indemnity
Accepts New Patients
Blue Cross Blue Shield - Medicare Advantage
Accepts New Patients
Blue Cross Blue Shield - Medicare Advantage - EFH Retirees
Accepts New Patients
Blue Cross Blue Shield - Medicare Advantage - Oncor
Accepts New Patients
Blue Cross Blue Shield - ParPlan
Accepts New Patients
Blue Cross Blue Shield - STAR Kids
Accepts New Patients
Blue Cross Blue Shield - Traditional
Accepts New Patients
Brookshire Brothers - Brookshire Brothers Employee Plan (Nexcaliber)
Cigna - CAC Plan
Cigna - Cigna Choice Fund
Accepts New Patients
Cigna - EPO
Accepts New Patients
Cigna - Flexcare
Cigna - HMO
Accepts New Patients
Cigna - HMO Open Acces
Accepts New Patients
Cigna - HMO Open Access
Cigna - HMO/POS
Accepts New Patients
Cigna - LocalPlus
Accepts New Patients
Cigna - LocalPlusIN
Accepts New Patients
Cigna - Network
Accepts New Patients
Cigna - Network Open Access
Accepts New Patients
Cigna - Network POS
Accepts New Patients
Cigna - Open Access Plus
Accepts New Patients
Cigna - POS
Accepts New Patients
Cigna - POS Open Access
Accepts New Patients
Cigna - PPO
Accepts New Patients
Consolidated Association of Railroad Employees - Self-Insured Employee Plan
Coventry - Coventry/First Health
Envolve Vision - Envolve Vision
EyeMed Vision - EyeMed Vision
First Health - First Health PPO
Galaxy Health Network - Galaxy Health Network
Gladney Center - Gladney Center
Healthscope - DART ACO
Accepts New Patients
Healthscope - DART ACO Flex
Accepts New Patients
HealthSmart - ACCEL Network
HealthSmart - HealthSmart PPO
HealthSmart - HealthSmart Preferred Care EPO
HealthSmart - HealthSmart Preferred Care GEPO
HealthSmart - Preferred Network
Humana Behavioral - Tricare Members Only
Accepts New Patients
Humana - ChoiceCare
Accepts New Patients
Humana - ChoiceCare Preferred Network
Humana - Commercial HMO Plans
Accepts New Patients
Humana - Commercial PPO Plans
Accepts New Patients
Humana - Humana Preferred
Accepts New Patients
Humana - Medicare Advantage Plans (exclude Southwestern Health Resources Network)
Accepts New Patients
Humana - National POS
Accepts New Patients
Imagine Health - EPN
Independent Medical Systems - IMS Network
Magellan - CHIP
Magellan - Navigator Networks
Magellan - Pinnacle Networks
Magellan - STAR
Magellan - STAR Kids
Magellan - Summit Networks
Medicaid - AmeriGroup
Medicaid - Oklahoma Medicaid
Medicaid - Parkland HealthFirst
Medicaid - Superior HealthPlan
Medicaid - Traditional Medicaid
Medical Development International - MDI
Medicare Railroad - Medicare Railroad
Accepts New Patients
Medicare - Traditional Medicare
Accepts New Patients
Midland Memorial Hospital - Employee Benefit Plan
Mother Frances Hospital Regional - Self-Insured Employee Plan
OccuNet - Occupational Networks of Texas, Inc.
Optum - United Behavioral Healthcare/Optum
PHCS Network - Beech Street of Texas PPO
PHCS Network - Private Health Care SYstem PPO
Reny Company - Workers Comp
Rockport - Workers Comp
Sedgwick Preferred Network f/k/a Southwest Medical - Workers Comp
Superior Vision - Superior Vision
Superior - Ambetter Balance Care - Silver
Superior - Ambetter Secure Care - Gold
Superior - CHIP
Accepts New Patients
Superior - CHIP Perinate
Accepts New Patients
Superior - Foster Care
Accepts New Patients
Superior - STAR
Accepts New Patients
Superior - STAR+PLUS
Accepts New Patients
Three Rivers Network - Three Rivers Network
Tricare - Tricare Extra
Accepts New Patients
Tricare - Tricare Prime
Accepts New Patients
Tricare - Tricare Select
Accepts New Patients
TriWest - VA-PCCC
Accepts New Patients
United Behavioral Healthcare/Optum - United Behavioral Healthcare/Optum
UnitedHealth - AARP Medicare Complete
UnitedHealth - Charter EPO
Accepts New Patients
UnitedHealth - Charter HMO
Accepts New Patients
UnitedHealth - Charter POS
Accepts New Patients
UnitedHealth - CHIP
UnitedHealth - Choice +HMO
Accepts New Patients
UnitedHealth - Choice EPO
Accepts New Patients
UnitedHealth - Choice HMO
Accepts New Patients
UnitedHealth - Choice Plus POS
Accepts New Patients
UnitedHealth - Core Choice Plus POS
Accepts New Patients
UnitedHealth - Core EPO
Accepts New Patients
UnitedHealth - Core HMO
Accepts New Patients
UnitedHealth - Dual Complete Medicare Advantage
UnitedHealth - Group Medicare Advantage
UnitedHealth - Medicare Complete
UnitedHealth - Medicare Gold
UnitedHealth - Medicare Silver
UnitedHealth - Navigate EPO
Accepts New Patients
UnitedHealth - Navigate HMO
Accepts New Patients
UnitedHealth - Navigate HMO+
Accepts New Patients
UnitedHealth - Navigate POS
Accepts New Patients
UnitedHealth - Nexus ACO OA
UnitedHealth - Options PPO
Accepts New Patients
UnitedHealth - PPO
Accepts New Patients
UnitedHealth - Secure Horizons
UnitedHealth - Select +
Accepts New Patients
UnitedHealth - Select EPO
Accepts New Patients
UnitedHealth - Select HMO
Accepts New Patients
UnitedHealth - Select Plus POS
Accepts New Patients
UnitedHealth - STAR
UnitedHealth - STAR Kids
UnitedHealth - STAR+PLUS
UnitedHealth - UHC West Signature Value Gated HMO
University Mary Hardin - Baylor-Employee Benefit Plan
Your rights and protections against surprise medical bills

Insurance listings are subject to change without prior notice. Please call your physician's office or your health or insurance plan to verify coverage information prior to scheduling your visit or procedure. Not all members participating in contracted networks have "in network" access. In network participation may change from time to time without prior notice. Independent providers (which could include, for example only, anesthesiologists, radiologists, pathologists, emergency medicine physicians, advance practice professionals, and other independent providers of health care services) may deliver part of your care, and such providers may be considered out-of-network on your health and insurance plans even if the Facility may be considered in network. If you desire additional information as to the providers who may be involved in providing your care, you can either ask your treating provider (who may know some of the specialists or groups who could be involved) or you can request a list of Facility-based physician groups by calling the following toll free number: (877) 810-0372. This list is updated annually and is subject to change without prior notice.

Background

Education
  • Education: Family Nurse Practitioner, Chamberlain College of Nursing (2018)
Certifications
  • Family Nurse Practitioner - American Academy of Nurse Practitioners

Reviews (117) for Amy Lene Heiner, FNP

Overall: 4.9*
Care Provider Efforts to Include in Decisions
Wait Time at Clinic
Time Care Provider spent with Patient
Care Provider showed Concern for Questions/Worries
Rate Care Provider
Friendliness / Courtesy of Care Provider

Patient Comments**

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Jul 13, 2022
I was very satisfied
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Jul 5, 2022
Very pleasant experience
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Jun 29, 2022
Amy is a very professional always happy to see her
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Jun 29, 2022
Nurse Heiner was very professional, and friendly as all ways. She makes you feel comfortable talking about something that's uncomfortable. The entire staff are nice. They greet you with a hello, smile, and have a great attitude.
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Jun 26, 2022
Amy is AWESOME!!!! Took the time to listen to my concerns & made me feel so comfortable.
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Jun 16, 2022
This has been by far the best bedside manner I have ever experienced. She was kind, listened well, responsive, and projected a sense of calm and confidence that was amazing. I honestly feel she should teach a master class on how to interact with patients.
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Jun 15, 2022
Very caring. Informative, took time to answer any questions I had.
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Jun 7, 2022
Provider is awsome
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Jun 7, 2022
She spent time both listening to my concerns and explaining the reasoning behind my protocol for care. I didn't feel rushed at all. It was a good visit.
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Jun 1, 2022
Amy is kind, insightful, so helpful in things I can do in my lifestyle. Amy is all about prevention. So thankful for a caregiver who is working with me.
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May 17, 2022
Excellent one on one . Enjoyed visit, always appreciated info.
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May 14, 2022
I was very pleased with the care I received at my appointment. I was made to feel very comfortable & it was very easy to talk to nurse Amy. She does a great job & is very good at what she does.
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May 13, 2022
Amy was exceptional in her care for me. She asked questions and listened to my responses. I really felt cared for by her and it was an added bonus that I felt comfortable talking about Jesus and His will for us with Amy. She was very personable and I've already recommended her to my daughter.
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May 12, 2022
Amy Heiner was very kind, patient, gentle and thorough. She made sure I understood everything and included me in my treatment plan. I would highly recommend her to others!
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May 4, 2022
She was very nice and informative, and explained things in a way to help me fully understand my medical condition.
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May 4, 2022
Great comfort to your
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Apr 28, 2022
Very caring and understanding of my situation
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Apr 19, 2022
This is the second time I've used this clinic. I've seen Amy both times. She is very professional, seems to care for her patients, and is very informative about what is going on and what is going to happen next.
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Apr 13, 2022
Excellent, caring, professional.
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Apr 12, 2022
Very very good
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Mar 27, 2022
She was very concerned about why I was there, and made sure I understood my options. Very professional and nice!
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Mar 25, 2022
Very good
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Mar 24, 2022
She is very good at her job, she explained everything to me and made me feel more at ease. She is amazing! Really like her a lot.
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Mar 23, 2022
She was very caring and made me feel at ease. She also explains everything so that you can understand.
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Mar 19, 2022
She is very concerned with my welfare. Offers good suggestions when I ask questions. She has helped me in learning exercises to ease my problem so I'm much more comfortable.
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Mar 18, 2022
Excellent experience, received answers to my questions and was put at ease about my upcoming surgery procedures. I am very pleased.
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Mar 18, 2022
Excellent Always takes time to explain every detail Always pleasant & happy. I love Amy & All her staff
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Mar 17, 2022
She relieved my stress and anxiety immediately and explained everything so I understood
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Mar 2, 2022
Always very friendly and courteous.
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Feb 26, 2022
Amy was concerned, professional and highly knowledgeable. She came up with solutions to help my problem. Everyone at the office was very kind.
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Feb 25, 2022
Excellent
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Feb 24, 2022
She makes sense in all explanations.
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Feb 21, 2022
She let me know what to expect during and after the procedure. She always check to see if I was OK during my time in the clinic.
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Feb 18, 2022
She was excellent!
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Feb 17, 2022
Dr. Amy is amazing! You can tell she genuinely cares about her patients and wants to see them feel better. She's also incredibly knowledgeable in all things colorectal. I'm so thankful for her!
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Feb 15, 2022
Very caring and professional. Very good at explaining further care.
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