MyBSWHealth
Next available appointments
Times may vary. Displayed times are for in-person visits. Additional times may be available for both new and current patients.
Wed, 1/07
- 1:15 PM
Mon, 1/12
- 1:30 PM
- 2:00 PM
- 3:00 PM
Tue, 1/13
- 2:00 PM
Locations of Ana Maria Hoyos, FNP
Baylor Scott & White Medical & Surgical Clinic - Irving (Primary Care II)
2021 N MacArthur Blvd Ste 350, Irving, TX, 75061- Monday:7:30 am-4:30 pm
- Tuesday:7:30 am-4:30 pm
- Wednesday:7:30 am-4:30 pm
- Thursday:7:30 am-4:30 pm
- Friday:7:30 am-4:30 pm
Office Hours
Biography
| Ages Seen |
|---|
| Adults |
| Geriatrics |
| Language(s) Spoken |
|---|
| English |
| Spanish |
| Education |
|---|
| Education: Texas Tech University Health Science Center (2011) |
| Certifications |
|---|
| Family Nurse Practitioner- American Nurses Credentialing Center |
Insurances accepted
Baylor Scott & White has established agreements with several types of insurance to ensure your health needs are covered.
Please contact your provider to confirm if your insurance is accepted.
Let’s tailor your healthcare to you.
Use MyBSWHealth to get a personalized care experience.
Patient Ratings (331)
The patient rating score is an average of all responses to physician-related questions on our nationally recognized Press Ganey Patient Satisfaction Survey .
| averageRating | metric | |
|---|---|---|
| 4.9 | Wait Time at Clinic | |
| 4.9 | Time Care Provider spent with Patient | |
| 5.0 | Provider showed concern | |
| 5.0 | Provider included you in decisions | |
| 5.0 | Friendliness/Courtesy of Care Provider | |
| 5.0 | Rate Care Provider |
Patient Comments (188)
Overview of patient comments
Summary created using AI
Patient comments are gathered from our Press Ganey Patient Satisfaction Survey and are displayed in their entirety. Patients are de-identified for confidentiality and patient privacy.
Patients appreciate
Ana Maria Hoyos, FNP receives overwhelmingly positive feedback from patients who consistently praise her exceptional listening skills and genuine care for their wellbeing. Patients repeatedly describe her as attentive, kind, and professional, noting that she takes time during appointments without rushing them and makes them feel heard and valued as individuals rather than numbers. Her clinical expertise is highly regarded, with multiple patients calling her "the smartest" provider they've had and praising her ability to quickly diagnose issues and provide effective treatment plans. Patients particularly appreciate her thoroughness in reviewing medical histories, her clear explanations of medical processes, her bilingual capabilities in English and Spanish, and her willingness to help patients navigate financial concerns by researching affordable medication options and working within their budgets. Many patients express deep loyalty, stating they have been with her for years and would follow her wherever she practices.
Patients also share
The reviews reveal minimal areas for improvement, with only one patient expressing concern about a dieting video that plays on loop in the waiting room. This patient felt the video focused too much on calorie restriction rather than positive nutritional guidance, which triggered feelings of guilt about eating. Additionally, one patient mentioned wishing her practice was still located on Hardwood, suggesting some patients may have been inconvenienced by a location change. Beyond these isolated comments, there are virtually no substantive complaints about the quality of care or patient experience.