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Next available appointments
Times may vary. Displayed times are for in-person visits. Additional times may be available for both new and current patients.
Tue, 2/24
- 10:00 AM
Thu, 2/26
- 10:00 AM
Wed, 3/11
- 10:00 AM
- 2:15 PM
- 2:45 PM
Locations of Ana Maria Hoyos, FNP
Baylor Scott & White Medical & Surgical Clinic - Irving (Primary Care II)
2021 N MacArthur Blvd Ste 350, Irving, TX, 75061- Monday:7:30 am-4:30 pm
- Tuesday:7:30 am-4:30 pm
- Wednesday:7:30 am-4:30 pm
- Thursday:7:30 am-4:30 pm
- Friday:7:30 am-4:30 pm
Office Hours
Biography
| Ages Seen |
|---|
| Adults |
| Geriatrics |
| Language(s) Spoken |
|---|
| English |
| Spanish |
| Education |
|---|
| Education: Texas Tech University Health Science Center (2011) |
| Certifications |
|---|
| Family Nurse Practitioner- American Nurses Credentialing Center |
Insurances accepted
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Please contact your provider to confirm if your insurance is accepted.
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Patient Ratings (318)
The patient rating score is an average of all responses to physician-related questions on our nationally recognized Press Ganey Patient Satisfaction Survey .
| averageRating | metric | |
|---|---|---|
| 4.9 | Wait Time at Clinic | |
| 4.9 | Time Care Provider spent with Patient | |
| 5.0 | Provider showed concern | |
| 4.9 | Provider included you in decisions | |
| 4.9 | Friendliness/Courtesy of Care Provider | |
| 5.0 | Rate Care Provider |
Patient Comments (182)
Overview of patient comments
Summary created using AI
Patient comments are gathered from our Press Ganey Patient Satisfaction Survey and are displayed in their entirety. Patients are de-identified for confidentiality and patient privacy.
Patients appreciate
Ana Maria Hoyos, FNP, receives overwhelmingly positive feedback from patients who consistently praise her exceptional listening skills and genuine care. Reviewers repeatedly emphasize that she takes time to truly listen to their concerns without rushing, making patients feel heard and valued. Her professionalism, knowledge, and ability to explain medical information clearly in both English and Spanish are frequently highlighted. Patients appreciate her empathetic, kind, and personable approach, with many describing her as treating them like family rather than just a number. Her thoroughness in reviewing medical histories, addressing the root causes of health issues, and following up appropriately earns high marks. Multiple long-term patients note they have been seeing her for many years and consider her the best primary care provider they've ever had, with several stating they would follow her wherever she practices.
Patients also share
The reviews contain very few criticisms or areas for improvement. One review mentioned a patient's wish that her practice was still located on Hardwood, suggesting some patients may have been affected by a location change. Otherwise, the feedback is remarkably consistent in its positivity, with no recurring themes of dissatisfaction or specific concerns about care quality, wait times, or other common healthcare complaints.