Next available appointments
Times may vary. Displayed times are for in-person visits. Additional times may be available for both new and current patients.
Mon, 12/08
- 8:20 AM
- 2:00 PM
- 3:00 PM
Tue, 12/09
- 9:00 AM
- 11:00 AM
- 3:00 PM
Wed, 12/10
- 2:00 PM
- 3:00 PM
Locations of Billie Long, FNP

Baylor Scott & White Clinic - Austin Avery Ranch
10526 W Parmer Ln Ste 409, Austin, TX, 78717- Monday:8:00 am-5:00 pm
- Tuesday:8:00 am-5:00 pm
- Wednesday:8:00 am-5:00 pm
- Thursday:8:00 am-5:00 pm
- Friday:8:00 am-5:00 pm
- Monday:7:40 am-4:00 pm
- Tuesday:7:40 am-4:00 pm
- Wednesday:7:40 am-4:00 pm
- Thursday:7:40 am-4:00 pm
- Friday:7:40 am-4:00 pm
Office Hours
Biography
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A native Texan, Ms. Long has nurtured a deep-seated passion for science and healthcare from an early age. This fervor led her to pursue dual bachelor's degrees in Biology and ... Nursing, laying the foundation for her journey in the medical field. Discovering her true calling while caring for patients, she embarked on a path toward becoming a nurse practitioner. Driven by a desire to make a meaningful difference in people's lives, she pursued further education, obtaining her Master's degree in Nursing and licensure as a Family Nurse practitioner in 2015. Dedicated to holistic care, Ms. Long is committed to serving her community by focusing on education, prevention, and treatment, all while prioritizing overall wellness and the well-being of her patients. Her expertise spans across all age groups, from children to adolescents and adults. Outside of her professional endeavors, she finds joy in the company of her husband and friends. An avid adventurer, she thrives in the great outdoors, whether hiking, camping, or exploring new destinations. Fueling her passion for fitness, Ms. Long is an accomplished long-distance athlete, actively participating in local running and triathlon communities. You might catch her pounding the pavement or cycling through the streets, tirelessly training for her next marathon or triathlon challenge. View More |
| Ages Seen |
|---|
| Children (ages 3-11) |
| Adolescents (ages 12-18) |
| Adults |
| Geriatrics |
| Language(s) Spoken |
|---|
| English |
| Spanish |
| Education |
|---|
| Education: MSN, Texas A & M University - Corpus Christi (2015) |
| Certifications |
|---|
| Family Nurse Practitioner- American Academy of Nurse Practitioners (AANPCB) |
| Hospital Affiliations |
|---|
| Baylor Scott & White Medical Center - Round Rock |
| Baylor Scott & White Medical Center - Buda |
| Baylor Scott & White Medical Center - Pflugerville (Building 1) |
| Baylor Scott & White Medical Center - Lakeway |
| Baylor Scott & White Medical Center - Austin |
| Baylor Scott & White Medical Center - Temple |
Insurances accepted
Baylor Scott & White has established agreements with several types of insurance to ensure your health needs are covered.
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Aetna - (22)Aetna-Aetna Medicare Choice II Plan (PPO)Aetna-Aetna Medicare Choice Plan (PPO)Aetna-Aetna Medicare Dual Complete Plan (HMO D-SNP)Aetna-Aetna Medicare Eagle II (PPO)Aetna-Aetna Medicare Eagle Plan (PPO)Aetna-Aetna Medicare Freedom Plan (PPO)Aetna-Aetna Medicare Freedom Preferred Plan (PPO)Aetna-Aetna Medicare Prime Plan (HMO)Aetna-Aetna Medicare Value Plan (HMO)Aetna-Aetna Signature AdministratorsAetna-Choice POS IIAetna-Group Retiree Medicare PPO - Limited to Exxon/MobilAetna-Health Network OnlyAetna-Health Network OptionAetna-HMOAetna-Managed ChoiceAetna-Open Access Elect ChoiceAetna-Open Access Managed ChoiceAetna-Open Access SelectAetna-Open Choice PPOAetna-QPOSAetna-Select
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Baylor Scott & White Health Plan - (3)Baylor Scott & White Health Plan-BSW Extended PPOBaylor Scott & White Health Plan-BSW Solutions PPOBaylor Scott & White Health Plan-RightCare STAR Medicaid Network
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Blue Cross Blue Shield - (37)Blue Cross Blue Shield-Blue Advantage - BronzeBlue Cross Blue Shield-Blue Advantage - GoldBlue Cross Blue Shield-Blue Advantage - SilverBlue Cross Blue Shield-Blue Advantage Plus - BronzeBlue Cross Blue Shield-Blue Advantage Plus - GoldBlue Cross Blue Shield-Blue Advantage Plus - SilverBlue Cross Blue Shield-Blue ChoiceBlue Cross Blue Shield-Blue Cross Group Medicare Advantage (PPO)Blue Cross Blue Shield-Blue Cross Group Medicare Advantage Open Access (PPO)Blue Cross Blue Shield-Blue Cross Medicare Advantage Choice Plus (PPO)Blue Cross Blue Shield-Blue Cross Medicare Advantage Choice Premier (PPO)Blue Cross Blue Shield-Blue Cross Medicare Advantage Classic (PPO)Blue Cross Blue Shield-Blue Cross Medicare Advantage Dual Care Plus (HMO SNP)Blue Cross Blue Shield-Blue Cross Medicare Advantage Flex (PPO)Blue Cross Blue Shield-Blue Cross Medicare Advantage Flex Access (PPO)Blue Cross Blue Shield-Blue Cross Medicare Advantage Health Choice (PPO)Blue Cross Blue Shield-Blue Cross Medicare Advantage Protect (PPO)Blue Cross Blue Shield-Blue Cross Medicare Advantage Saver (HMO)Blue Cross Blue Shield-Blue Cross Medicare Advantage Saver Plus (PPO)Blue Cross Blue Shield-Blue Cross Medicare Advantage Value (HMO)Blue Cross Blue Shield-Blue EssentialsBlue Cross Blue Shield-Blue Essentials AccessBlue Cross Blue Shield-Blue PremierBlue Cross Blue Shield-Blue Premier AccessBlue Cross Blue Shield-Consumer Directed HealthSelectBlue Cross Blue Shield-Federal Basic OptionBlue Cross Blue Shield-Federal FEP Blue FocusBlue Cross Blue Shield-Federal Standard OptionBlue Cross Blue Shield-HealthSelectBlue Cross Blue Shield-High Performance NetworkBlue Cross Blue Shield-ParPlanBlue Cross Blue Shield-STAR KidsBlue Cross Blue Shield-TRS-ActiveCare 2Blue Cross Blue Shield-TRS-ActiveCare PrimaryBlue Cross Blue Shield-TRS-ActiveCare Primary HDBlue Cross Blue Shield-TRS-ActiveCare Primary+Blue Cross Blue Shield-TRS-Care Standard
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Cigna - (13)Cigna-BSW Extended PPOCigna-Choice FundCigna-Cigna Preferred Medicare (HMO)Cigna-Cigna Preferred Savings Medicare (PPO)Cigna-Cigna TotalCare (HMO D-SNP)Cigna-Cigna True Choice Medicare (PPO)Cigna-HMO Open AccesCigna-HMO Open AccessCigna-LocalPlusCigna-Open AccessCigna-Open Access PlusCigna-Open Access Plus In-NetworkCigna-Point of Service Open Access
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DFW ConnectedCare - (1)DFW ConnectedCare-American Airlines Employee Benefit Plan
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FirstCare Health Plans - (2)FirstCare Health Plans-CHIPFirstCare Health Plans-STAR Medicaid - MRSA
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Humana - (12)Humana-ChoiceCareHumana-HMOHumana-Humana Gold Choice (PFFS)Humana-Humana Gold Plus (HMO)Humana-Humana Gold Plus SNP-DE (HMO D-SNP)Humana-Humana Honor (PPO)Humana-Humana PreferredHumana-Humana USAA Honor with Rx (PPO)Humana-HumanaChoice (PPO)Humana-HumanaChoice (Regional PPO)Humana-National POSHumana-PPO
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Medicaid - (2)Medicaid-Superior HealthPlanMedicaid-Traditional Medicaid
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Medicare - (1)Medicare-Railroad
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Optum - (1)Optum-Optum Behavioral Health
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Superior Health Plan - (19)Superior Health Plan-CHIPSuperior Health Plan-CHIP PerinateSuperior Health Plan-Foster CareSuperior Health Plan-STARSuperior Health Plan-STAR+PLUSSuperior Health Plan-Superior STAR+PLUS (MMP)Superior Health Plan-Wellcare Assist (HMO)Superior Health Plan-Wellcare by Allwell Complement Assist (HMO)Superior Health Plan-Wellcare by Allwell Dual Access Harmony (HMO D-SNP)Superior Health Plan-Wellcare by Allwell Dual Liberty Nurture (HMO D-SNP)Superior Health Plan-Wellcare by Allwell Patriot No Premium (HMO)Superior Health Plan-Wellcare Dual Access (HMO D-SNP)Superior Health Plan-Wellcare Dual Access Open (PPO D-SNP)Superior Health Plan-Wellcare Dual Liberty (HMO D-SNP)Superior Health Plan-Wellcare Giveback (HMO)Superior Health Plan-Wellcare No Premium Open (PPO)Superior Health Plan-Wellcare No Premium Rx Plus Open (PPO)Superior Health Plan-Wellcare Specialty No Premium (HMO C-SNP)Superior Health Plan-Wellcare TexanPlus No Premium (HMO)
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Tricare - (3)Tricare-ExtraTricare-PrimeTricare-Select
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TriWest HealthCare - (1)TriWest HealthCare-Community Care Network
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United HealthCare - (24)United HealthCare-AARP Medicare Advantage Choice (PPO)United HealthCare-AARP Medicare Advantage Patriot (HMO-POS)United HealthCare-All SaversUnited HealthCare-CharterUnited HealthCare-Charter BalancedUnited HealthCare-Charter PlusUnited HealthCare-CHIPUnited HealthCare-ChoiceUnited HealthCare-Choice PlusUnited HealthCare-CoreUnited HealthCare-Core EssentialUnited HealthCare-EDGEUnited HealthCare-NavigateUnited HealthCare-Navigate BalancedUnited HealthCare-Navigate PlusUnited HealthCare-Nexus ACO - Open AccessUnited HealthCare-Nexus ACO - Referral RequiredUnited HealthCare-OptionsUnited HealthCare-SelectUnited HealthCare-Select PlusUnited HealthCare-STARUnited HealthCare-STAR KidsUnited HealthCare-SurestUnited HealthCare-UnitedHealthcare Group Medicare Advantage (PPO)
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WellMed - (7)WellMed-AARP Medicare Advantage (HMO-POS)WellMed-AARP Medicare Advantage Choice (PPO)WellMed-AARP Medicare Advantage Patriot (HMO-POS)WellMed-AARP Medicare Advantage SecureHorizons Plan 1 (HMO-POS)WellMed-AARP Medicare Advantage SecureHorizons Plan 2 (HMO-POS)WellMed-AARP Medicare Advantage Walgreens (PPO)WellMed-UnitedHealthcare Medicare Advantage Choice (Regional PPO)
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Patient Ratings (373)
The patient rating score is an average of all responses to physician-related questions on our nationally recognized Press Ganey Patient Satisfaction Survey .
| averageRating | metric | |
|---|---|---|
| 4.7 | Wait Time at Clinic | |
| 4.8 | Time Care Provider spent with Patient | |
| 4.8 | Provider showed concern | |
| 4.8 | Provider included you in decisions | |
| 4.8 | Friendliness/Courtesy of Care Provider | |
| 4.8 | Rate Care Provider |
Patient Comments (167)
Overview of patient comments
Summary created using AI
Patient comments are gathered from our Press Ganey Patient Satisfaction Survey and are displayed in their entirety. Patients are de-identified for confidentiality and patient privacy.
Patients appreciate
Billie Long, FNP consistently receives exceptional praise for her listening skills and patient-centered approach to care. Patients repeatedly emphasize that she takes time to truly listen to their concerns without rushing, makes them feel heard and comfortable, and works collaboratively with them on treatment plans. Her thoroughness is frequently highlighted, with patients noting she answers all questions clearly, explains health situations and treatment options in understandable terms, and follows up diligently on patient needs. Reviewers consistently describe her as compassionate, caring, kind, and professional, with excellent bedside manner. Many patients specifically mention her knowledge and diagnostic skills, noting she addresses concerns proactively and provides appropriate referrals. Several long-term patients express strong loyalty, with some stating she is the best provider they have ever had.
Patients also share
The reviews contain very few negative comments or areas for improvement. A small number of lower-rated reviews (in the 3-4 star range) offer minimal feedback, with comments such as "okay, not great not horrible," "reasonably attentive care," or simply brief positive statements without elaboration. One patient mentioned a four-month wait time to see her, though they noted the appointment itself was great once it occurred. Overall, the critical feedback is extremely limited and lacks specific actionable concerns about the quality of care provided.