Next available appointments
Times may vary. Displayed times are for in-person visits. Additional times may be available for both new and current patients.
Today
- 2:30 PM
Wed, 3/25
- 11:00 AM
- 3:00 PM
Thu, 3/26
- 9:40 AM
- 11:30 AM
Locations of Billie Long, FNP

Baylor Scott & White Clinic - Austin Avery Ranch
10526 W Parmer Ln Ste 409, Austin, TX, 78717- Monday:8:00 am-5:00 pm
- Tuesday:8:00 am-5:00 pm
- Wednesday:8:00 am-5:00 pm
- Thursday:8:00 am-5:00 pm
- Friday:8:00 am-5:00 pm
- Monday:8:00 am-4:00 pm
- Tuesday:8:00 am-4:00 pm
- Wednesday:8:00 am-4:00 pm
- Thursday:8:00 am-4:00 pm
- Friday:8:00 am-4:00 pm
Office Hours
Biography
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A native Texan, Ms. Long has nurtured a deep-seated passion for science and healthcare from an early age. This fervor led her to pursue dual bachelor's degrees in Biology and ... Nursing, laying the foundation for her journey in the medical field. Discovering her true calling while caring for patients, she embarked on a path toward becoming a nurse practitioner. Driven by a desire to make a meaningful difference in people's lives, she pursued further education, obtaining her Master's degree in Nursing and licensure as a Family Nurse practitioner in 2015. Dedicated to holistic care, Ms. Long is committed to serving her community by focusing on education, prevention, and treatment, all while prioritizing overall wellness and the well-being of her patients. Her expertise spans across all age groups, from children to adolescents and adults. Outside of her professional endeavors, she finds joy in the company of her husband and friends. An avid adventurer, she thrives in the great outdoors, whether hiking, camping, or exploring new destinations. Fueling her passion for fitness, Ms. Long is an accomplished long-distance athlete, actively participating in local running and triathlon communities. You might catch her pounding the pavement or cycling through the streets, tirelessly training for her next marathon or triathlon challenge. View More |
| Ages Seen |
|---|
| Children (ages 3-11) |
| Adolescents (ages 12-18) |
| Adults |
| Geriatrics |
| Language(s) Spoken |
|---|
| English |
| Education |
|---|
| Education: MSN, Texas A & M University - Corpus Christi (2015) |
| Medical School: Texas A & M University - Corpus Christi (2015) |
| Certifications |
|---|
| Family Nurse Practitioner- American Academy of Nurse Practitioners (AANPCB) |
| Hospital Affiliations |
|---|
| Baylor Scott & White Medical Center - Round Rock |
| Baylor Scott & White Medical Center - Buda |
| Baylor Scott & White Medical Center - Pflugerville (Building 1) |
| Baylor Scott & White Medical Center - Lakeway |
| Baylor Scott & White Medical Center - Austin |
| Baylor Scott & White Medical Center - Temple |
Insurances accepted
Baylor Scott & White has established agreements with several types of insurance to ensure your health needs are covered.
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Aetna - (22)Aetna-Aetna Medicare Choice II Plan (PPO)Aetna-Aetna Medicare Choice Plan (PPO)Aetna-Aetna Medicare Dual Complete Plan (HMO D-SNP)Aetna-Aetna Medicare Eagle II (PPO)Aetna-Aetna Medicare Eagle Plan (PPO)Aetna-Aetna Medicare Freedom Plan (PPO)Aetna-Aetna Medicare Freedom Preferred Plan (PPO)Aetna-Aetna Medicare Prime Plan (HMO)Aetna-Aetna Medicare Value Plan (HMO)Aetna-Aetna Signature AdministratorsAetna-Choice POS IIAetna-Group Retiree Medicare PPO - Limited to Exxon/MobilAetna-Health Network OnlyAetna-Health Network OptionAetna-HMOAetna-Managed ChoiceAetna-Open Access Elect ChoiceAetna-Open Access Managed ChoiceAetna-Open Access SelectAetna-Open Choice PPOAetna-QPOSAetna-Select
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Baylor Scott & White Health Plan - (4)Baylor Scott & White Health Plan-BSW Access PPOBaylor Scott & White Health Plan-BSW SeniorCare Advantage HMOBaylor Scott & White Health Plan-BSW SeniorCare Advantage PPOBaylor Scott & White Health Plan-RightCare STAR Medicaid Network
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Blue Cross Blue Shield - (37)Blue Cross Blue Shield-Blue Advantage - BronzeBlue Cross Blue Shield-Blue Advantage - GoldBlue Cross Blue Shield-Blue Advantage - SilverBlue Cross Blue Shield-Blue Advantage Plus - BronzeBlue Cross Blue Shield-Blue Advantage Plus - GoldBlue Cross Blue Shield-Blue Advantage Plus - SilverBlue Cross Blue Shield-Blue ChoiceBlue Cross Blue Shield-Blue Cross Group Medicare Advantage (PPO)Blue Cross Blue Shield-Blue Cross Group Medicare Advantage Open Access (PPO)Blue Cross Blue Shield-Blue Cross Medicare Advantage Choice Plus (PPO)Blue Cross Blue Shield-Blue Cross Medicare Advantage Choice Premier (PPO)Blue Cross Blue Shield-Blue Cross Medicare Advantage Classic (PPO)Blue Cross Blue Shield-Blue Cross Medicare Advantage Dual Care Plus (HMO SNP)Blue Cross Blue Shield-Blue Cross Medicare Advantage Flex (PPO)Blue Cross Blue Shield-Blue Cross Medicare Advantage Flex Access (PPO)Blue Cross Blue Shield-Blue Cross Medicare Advantage Health Choice (PPO)Blue Cross Blue Shield-Blue Cross Medicare Advantage Protect (PPO)Blue Cross Blue Shield-Blue Cross Medicare Advantage Saver (HMO)Blue Cross Blue Shield-Blue Cross Medicare Advantage Saver Plus (PPO)Blue Cross Blue Shield-Blue Cross Medicare Advantage Value (HMO)Blue Cross Blue Shield-Blue EssentialsBlue Cross Blue Shield-Blue Essentials AccessBlue Cross Blue Shield-Blue PremierBlue Cross Blue Shield-Blue Premier AccessBlue Cross Blue Shield-Consumer Directed HealthSelectBlue Cross Blue Shield-Federal Basic OptionBlue Cross Blue Shield-Federal FEP Blue FocusBlue Cross Blue Shield-Federal Standard OptionBlue Cross Blue Shield-HealthSelectBlue Cross Blue Shield-High Performance NetworkBlue Cross Blue Shield-ParPlanBlue Cross Blue Shield-STAR KidsBlue Cross Blue Shield-TRS-ActiveCare 2Blue Cross Blue Shield-TRS-ActiveCare PrimaryBlue Cross Blue Shield-TRS-ActiveCare Primary HDBlue Cross Blue Shield-TRS-ActiveCare Primary+Blue Cross Blue Shield-TRS-Care Standard
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Cigna - (13)Cigna-BSW Extended PPOCigna-Choice FundCigna-Cigna Preferred Medicare (HMO)Cigna-Cigna Preferred Savings Medicare (PPO)Cigna-Cigna TotalCare (HMO D-SNP)Cigna-Cigna True Choice Medicare (PPO)Cigna-HMO Open AccesCigna-HMO Open AccessCigna-LocalPlusCigna-Open AccessCigna-Open Access PlusCigna-Open Access Plus In-NetworkCigna-Point of Service Open Access
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DFW ConnectedCare - (1)DFW ConnectedCare-American Airlines Employee Benefit Plan
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FirstCare Health Plans - (2)FirstCare Health Plans-CHIPFirstCare Health Plans-STAR Medicaid - MRSA
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Humana - (12)Humana-ChoiceCareHumana-HMOHumana-Humana Gold Choice (PFFS)Humana-Humana Gold Plus (HMO)Humana-Humana Gold Plus SNP-DE (HMO D-SNP)Humana-Humana Honor (PPO)Humana-Humana PreferredHumana-Humana USAA Honor with Rx (PPO)Humana-HumanaChoice (PPO)Humana-HumanaChoice (Regional PPO)Humana-National POSHumana-PPO
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Medicaid - (2)Medicaid-Superior HealthPlanMedicaid-Traditional Medicaid
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Medicare - (2)Medicare-RailroadMedicare-Traditional Medicare
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Optum - (1)Optum-Optum Behavioral Health
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Superior Health Plan - (19)Superior Health Plan-CHIPSuperior Health Plan-CHIP PerinateSuperior Health Plan-Foster CareSuperior Health Plan-STARSuperior Health Plan-STAR+PLUSSuperior Health Plan-Superior STAR+PLUS (MMP)Superior Health Plan-Wellcare Assist (HMO)Superior Health Plan-Wellcare by Allwell Complement Assist (HMO)Superior Health Plan-Wellcare by Allwell Dual Access Harmony (HMO D-SNP)Superior Health Plan-Wellcare by Allwell Dual Liberty Nurture (HMO D-SNP)Superior Health Plan-Wellcare by Allwell Patriot No Premium (HMO)Superior Health Plan-Wellcare Dual Access (HMO D-SNP)Superior Health Plan-Wellcare Dual Access Open (PPO D-SNP)Superior Health Plan-Wellcare Dual Liberty (HMO D-SNP)Superior Health Plan-Wellcare Giveback (HMO)Superior Health Plan-Wellcare No Premium Open (PPO)Superior Health Plan-Wellcare No Premium Rx Plus Open (PPO)Superior Health Plan-Wellcare Specialty No Premium (HMO C-SNP)Superior Health Plan-Wellcare TexanPlus No Premium (HMO)
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Tricare - (3)Tricare-ExtraTricare-PrimeTricare-Select
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TriWest HealthCare - (1)TriWest HealthCare-Community Care Network
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United HealthCare - (25)United HealthCare-AARP Medicare Advantage Choice (PPO)United HealthCare-AARP Medicare Advantage Patriot (HMO-POS)United HealthCare-All SaversUnited HealthCare-CharterUnited HealthCare-Charter BalancedUnited HealthCare-Charter PlusUnited HealthCare-CHIPUnited HealthCare-ChoiceUnited HealthCare-Choice PlusUnited HealthCare-CoreUnited HealthCare-Core EssentialUnited HealthCare-EDGEUnited HealthCare-NavigateUnited HealthCare-Navigate BalancedUnited HealthCare-Navigate PlusUnited HealthCare-Nexus ACO - Open AccessUnited HealthCare-Nexus ACO - Referral RequiredUnited HealthCare-OptionsUnited HealthCare-SelectUnited HealthCare-Select PlusUnited HealthCare-STARUnited HealthCare-STAR KidsUnited HealthCare-STAR+PLUSUnited HealthCare-SurestUnited HealthCare-UnitedHealthcare Group Medicare Advantage (PPO)
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WellMed - (7)WellMed-AARP Medicare Advantage (HMO-POS)WellMed-AARP Medicare Advantage Choice (PPO)WellMed-AARP Medicare Advantage Patriot (HMO-POS)WellMed-AARP Medicare Advantage SecureHorizons Plan 1 (HMO-POS)WellMed-AARP Medicare Advantage SecureHorizons Plan 2 (HMO-POS)WellMed-AARP Medicare Advantage Walgreens (PPO)WellMed-UnitedHealthcare Medicare Advantage Choice (Regional PPO)
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Patient Ratings (353)
The patient rating score is an average of all responses to physician-related questions on our nationally recognized Press Ganey Patient Satisfaction Survey .
| averageRating | metric | |
|---|---|---|
| 4.7 | Wait Time at Clinic | |
| 4.8 | Time Care Provider spent with Patient | |
| 4.8 | Provider showed concern | |
| 4.8 | Provider included you in decisions | |
| 4.8 | Friendliness/Courtesy of Care Provider | |
| 4.8 | Rate Care Provider |
Patient Comments (162)
Overview of patient comments
Summary created using AI
Patient comments are gathered from our Press Ganey Patient Satisfaction Survey and are displayed in their entirety. Patients are de-identified for confidentiality and patient privacy.
Patients appreciate
Patients consistently praise Billie Long, FNP for her exceptional listening skills and attentiveness, with this being by far the most frequently mentioned strength across reviews. Patients feel genuinely heard and respected during their appointments, and many highlight that she takes their concerns seriously rather than dismissing them. Her thoroughness is another standout quality — she takes time to explain diagnoses, review lab results, discuss treatment options, and ensure patients leave with a clear understanding of their care plan. Reviewers also frequently describe her as warm, kind, compassionate, and personable, with excellent bedside manner. Several patients note that she proactively arranges referrals, follow-ups, and additional testing when needed, and that she is responsive through patient communication tools like MyChart. A number of long-term patients specifically mention their loyalty to her over multiple years as a testament to the consistency of her care.
Patients also share
Opportunities for improvement are minimal across this large set of reviews. One patient noted a concern about physical privacy in the exam area, mentioning that the walls between exam rooms were thin enough to overhear conversations from the adjacent room. One review noted a four-month wait time to get an appointment. A small number of reviews were more neutral in tone without specific criticism, suggesting a handful of patients had satisfactory but unremarkable experiences.