Brooke Erin Fountain, FNP
Family Medicine
MyBSWHealth
Next available appointments
Times may vary. Displayed times are for in-person visits. Additional times may be available for both new and current patients.
Wed, 1/21
- 11:30 AM
Wed, 1/28
- 10:00 AM
Fri, 1/30
- 3:00 PM
- 4:15 PM
Locations of Brooke Erin Fountain, FNP
Baylor Scott & White Primary Care Associates - Royse City
6257 FM 2642 Blvd Ste 100, Royse City, TX, 75189- Monday:8:00 am-5:00 pm
- Tuesday:8:00 am-5:00 pm
- Wednesday:8:00 am-5:00 pm
- Thursday:8:00 am-5:00 pm
- Friday:8:00 am-5:00 pm
Office Hours
Biography
| Ages Seen |
|---|
| Infants and Toddlers (ages 0-2) |
| Children (ages 3-11) |
| Adolescents (ages 12-18) |
| Adults |
| Geriatrics |
| Language(s) Spoken |
|---|
| English |
| Education |
|---|
| Education: Walden University (2018) |
| Certifications |
|---|
| Family Nurse Practitioner- American Nurses Credentialing Center |
Insurances accepted
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Please contact your provider to confirm if your insurance is accepted.
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Patient Ratings (629)
The patient rating score is an average of all responses to physician-related questions on our nationally recognized Press Ganey Patient Satisfaction Survey .
| averageRating | metric | |
|---|---|---|
| 4.9 | Time Care Provider spent with Patient | |
| 4.9 | Wait Time at Clinic | |
| 5.0 | Friendliness/Courtesy of Care Provider | |
| 4.9 | Provider showed concern | |
| 4.9 | Provider included you in decisions | |
| 5.0 | Rate Care Provider |
Patient Comments (359)
Overview of patient comments
Summary created using AI
Patient comments are gathered from our Press Ganey Patient Satisfaction Survey and are displayed in their entirety. Patients are de-identified for confidentiality and patient privacy.
Patients appreciate
Brooke Fountain, FNP, receives overwhelmingly positive feedback from patients who consistently praise her exceptional listening skills and genuine care for their wellbeing. Patients repeatedly emphasize that she takes time to truly listen to their concerns without rushing, making them feel heard, valued, and believed. Her compassionate and personable approach creates a comfortable environment where patients feel at ease discussing their health issues. Reviewers frequently describe her as knowledgeable, thorough, and professional, noting that she explains diagnoses and treatment plans clearly in understandable terms. Many patients appreciate her collaborative approach to care, working with them to develop treatment plans they can agree upon rather than dictating care. Her warm bedside manner, empathy, and ability to make patients feel like friends rather than just numbers are consistently highlighted. Patients also commend her skill in addressing mental health concerns, her diagnostic abilities, and her follow-through on patient needs.
Patients also share
Very few opportunities for improvement emerge from these reviews. One patient noted feeling slightly rushed during their visit, though they clarified it was not excessive. Another patient found a follow-up call the day after an office visit to be somewhat unnecessary or redundant. One review mentioned the quickest annual physical ever, which could be interpreted as either efficient or potentially too brief, though the context suggests satisfaction. These minimal criticisms are vastly outnumbered by positive feedback, and no consistent patterns of concern appear across the reviews.