Locations of Catherine Norman Stead, FNP

Biography

Ages Seen
Infants and Toddlers (ages 0-2)
Infants and Toddlers (ages 0-2)
Children (ages 3-11)
Children (ages 3-11)
Adolescents (ages 12-18)
Adolescents (ages 12-18)
Adults
Adults
Geriatrics
Geriatrics
Language(s) Spoken
English
Education
Education: University of Texas at Arlington (2016)
Education: National Institute of First Assisting (2017)
Certifications
Family Nurse Practitioner- American Nurses Credentialing Center
Hospital Affiliations
Baylor Scott & White Medical Center - Plano
Baylor Scott & White Medical Center - Grapevine
Baylor Scott & White Medical Center - Irving
Baylor University Medical Center, part of Baylor Scott & White Health

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Patient Ratings (342)

The patient rating score is an average of all responses to physician-related questions on our nationally recognized Press Ganey Patient Satisfaction Survey .

4.8 overall patient satisfaction
averageRating metric
4.8
Wait Time at Clinic
4.8
Time Care Provider spent with Patient
4.8
Friendliness/Courtesy of Care Provider
4.8
Provider showed concern
4.8
Provider included you in decisions
4.8
Rate Care Provider

Patient Comments (173)

Overview of patient comments

Summary created using AI

Patients appreciate

Catherine Norman Stead, FNP, receives overwhelmingly positive feedback from patients who consistently praise her interpersonal skills and clinical approach. Patients repeatedly describe her as kind, caring, compassionate, and professional, with many emphasizing that she makes them feel comfortable discussing sensitive health issues. A dominant theme across reviews is that she takes time with patients, listens attentively to their concerns, and never rushes appointments. Patients appreciate her thorough explanations of conditions and treatment options in clear, understandable language, as well as her knowledge and competence. Many reviews highlight her ability to answer all questions patiently and make patients feel valued and heard. The practice overall receives praise for friendly staff, short wait times, quick appointment availability (especially for urgent issues like UTIs), and having human phone answering.

Patients also share

Very few criticisms appear in the reviews, with only one notable concern raised by a first-time patient who expected to see a physician rather than a nurse practitioner. This patient felt the exam was brief and not very thorough, though they still found Catherine nice and received reassurance. The same reviewer noted they didn't receive much new information during their visit. This represents an isolated concern among otherwise uniformly positive feedback, suggesting a possible opportunity to better set expectations for new patients regarding the provider type and visit structure.

Patient comments are gathered from our Press Ganey Patient Satisfaction Survey and are displayed in their entirety. Patients are de-identified for confidentiality and patient privacy.