Listened, prepared, professional, explained points well, advised clearly
4.8
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Biography

Ages Seen
Adults
Geriatrics
Language(s) Spoken
English
Education
Education: BSN, University of the Philippines Manila (1998)
Certifications
Family Nurse Practitioner- American Academy of Nurse Practitioners
Hospital Affiliations
Baylor Scott & White Medical Center - Temple
Baylor Scott & White Medical Center - Buda
Baylor Scott & White Medical Center - Austin
Baylor Scott & White Medical Center - Round Rock

Insurances accepted

Baylor Scott & White has established agreements with several types of insurance to ensure your health needs are covered.

Insurance listings are subject to change without prior notice. Please call your physician's office or your health or insurance plan to verify coverage information prior to scheduling your visit or procedure. Not all members participating in contracted networks have "in network" access. In network participation may change from time to time without prior notice. Independent providers (which could include, for example only, anesthesiologists, radiologists, pathologists, emergency medicine physicians, advance practice professionals, and other independent providers of health care services) may deliver part of your care, and such providers may be considered out-of-network on your health and insurance plans even if the Facility may be considered in network. If you desire additional information as to the providers who may be involved in providing your care, you can either ask your treating provider (who may know some of the specialists or groups who could be involved) or you can request a list of Facility-based physician groups by calling the following toll free number: (877) 810-0372. This list is updated annually and is subject to change without prior notice
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  • Aetna - (19)
    Aetna-Aetna Medicare Choice II Plan (PPO)
    Aetna-Aetna Medicare Choice Plan (PPO)
    Aetna-Aetna Medicare Dual Complete Plan (HMO D-SNP)
    Aetna-Aetna Medicare Eagle II (PPO)
    Aetna-Aetna Medicare Eagle Plan (PPO)
    Aetna-Aetna Medicare Freedom Plan (PPO)
    Aetna-Aetna Medicare Freedom Preferred Plan (PPO)
    Aetna-Aetna Medicare Prime Plan (HMO)
    Aetna-Aetna Medicare Value Plan (HMO)
    Aetna-Aetna Signature Administrators
    Aetna-Choice POS II
    Aetna-Health Network Option
    Aetna-HMO
    Aetna-Managed Choice
    Aetna-Open Access Elect Choice
    Aetna-Open Access Managed Choice
    Aetna-Open Choice PPO
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  • Baylor Scott & White Health Plan - (1)
    Baylor Scott & White Health Plan-BSW Solutions PPO
  • Blue Cross Blue Shield - (37)
    Blue Cross Blue Shield-Blue Advantage - Bronze
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    Blue Cross Blue Shield-Blue Cross Medicare Advantage Classic (PPO)
    Blue Cross Blue Shield-Blue Cross Medicare Advantage Dual Care Plus (HMO SNP)
    Blue Cross Blue Shield-Blue Cross Medicare Advantage Flex (PPO)
    Blue Cross Blue Shield-Blue Cross Medicare Advantage Flex Access (PPO)
    Blue Cross Blue Shield-Blue Cross Medicare Advantage Health Choice (PPO)
    Blue Cross Blue Shield-Blue Cross Medicare Advantage Protect (PPO)
    Blue Cross Blue Shield-Blue Cross Medicare Advantage Saver (HMO)
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    Blue Cross Blue Shield-High Performance Network
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    Blue Cross Blue Shield-STAR Kids
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  • BlueBell Creameries - (1)
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    Humana-Humana Gold Plus SNP-DE (HMO D-SNP)
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    Humana-Humana Preferred
    Humana-Humana USAA Honor with Rx (PPO)
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    Superior Health Plan-Wellcare by Allwell Complement Assist (HMO)
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    Superior Health Plan-Wellcare by Allwell Patriot No Premium (HMO)
    Superior Health Plan-Wellcare Dual Access (HMO D-SNP)
    Superior Health Plan-Wellcare Dual Access Open (PPO D-SNP)
    Superior Health Plan-Wellcare Dual Liberty (HMO D-SNP)
    Superior Health Plan-Wellcare Giveback (HMO)
    Superior Health Plan-Wellcare No Premium Open (PPO)
    Superior Health Plan-Wellcare No Premium Rx Plus Open (PPO)
    Superior Health Plan-Wellcare Specialty No Premium (HMO C-SNP)
    Superior Health Plan-Wellcare TexanPlus No Premium (HMO)
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    United HealthCare-Erickson Advantage Liberty with Drugs (HMO-POS)
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    WellMed-AARP Medicare Advantage Patriot (HMO-POS)
    WellMed-AARP Medicare Advantage SecureHorizons Plan 1 (HMO-POS)
    WellMed-AARP Medicare Advantage SecureHorizons Plan 2 (HMO-POS)
    WellMed-AARP Medicare Advantage Walgreens (PPO)
    WellMed-UnitedHealthcare Dual Complete (HMO DSNP)
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    WellMed-UnitedHealthcare Dual Complete Select (HMO POS DSNP)
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    WellMed-UnitedHealthcare Medicare Advantage Ally (HMO POS CSNP)
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Insurance listings are subject to change without prior notice. Please call your physician's office or your health or insurance plan to verify coverage information prior to scheduling your visit or procedure. Not all members participating in contracted networks have "in network" access. In network participation may change from time to time without prior notice. Independent providers (which could include, for example only, anesthesiologists, radiologists, pathologists, emergency medicine physicians, advance practice professionals, and other independent providers of healthcare services) may deliver part of your care, and such providers may be considered out-of-network on your health and insurance plans even if the Facility may be considered in network. If you desire additional information as to the providers who may be involved in providing your care, you can either ask your treating provider (who may know some of the specialists or groups who could be involved) or you can request a list of Facility-based physician groups by calling the following toll free number: 1.877.810.0372. This list is updated annually and is subject to change without prior notice.


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Reviews (42) for Charlotte Tugaoen Delacruz, FNP

Overall
4.5*
averageRating metric
4.4
Provider included you in decisions
4.4
Provider showed concern
4.5
Rate provider 0-10
4.5
Wait Time at Clinic
4.7
Friendliness/Courtesy of Care Provider
4.6
Time Care Provider spent with Patient
4.6
Time CP spent with patient

Patient Comments**

*The patient rating score is an average of all responses to physician-related questions on our nationally recognized Press Ganey Patient Satisfaction Survey.

**Patient comments are gathered from our Press Ganey Patient Satisfaction Survey and are displayed in their entirety. Patients are de-identified for confidentiality and patient privacy.