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Crystal Ayala, MSN

Cardiac Surgery

Accepts New Patients
MyBSWHealth portal
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About Crystal Ayala, MSN

Serving all people by providing personalized health and wellness through exemplary care, education and research.

LanguagesEnglish
Ages SeenAdults, Geriatrics
Hospital Affiliations
  • Baylor Scott & White Medical Center - Plano
  • Baylor Scott & White The Heart Hospital - Plano
Insurance Accepted
*Accepted plans and benefits may vary by location.
INSURANCE PLAN
ACCEPTS NEW PATIENTS
Aetna - Aetna Signature Administrators
Aetna - Choice POS II
Aetna - Elect Choice
Aetna - Health Network Only
Aetna - Health Network Option
Aetna - HMO
Aetna - Managed Choice
Aetna - Open Access Elect Choice
Aetna - Open Access HMO
Aetna - Open Access Managed Choice
Aetna - Open Access Select
Aetna - Open Choice PPO
Aetna - QPOS
Aetna - Select SM
Aetna - US Access
Bell County Public Health District - Bell County Public Health District
Blue Cross Blue Shield - Blue Advantage Bronze
Accepts New Patients
Blue Cross Blue Shield - Blue Advantage Gold
Accepts New Patients
Blue Cross Blue Shield - Blue Advantage HMO
Blue Cross Blue Shield - Blue Advantage Silver
Accepts New Patients
Blue Cross Blue Shield - Blue Choice Plus
Accepts New Patients
Blue Cross Blue Shield - Blue Choice PPO
Accepts New Patients
Blue Cross Blue Shield - Blue Essentials
Accepts New Patients
Blue Cross Blue Shield - Blue Essentials Access HMO
Blue Cross Blue Shield - Blue Premier
Blue Cross Blue Shield - Blue Premier Open Access HMO
Blue Cross Blue Shield - Federal Select PPO
Accepts New Patients
Blue Cross Blue Shield - Indemnity
Blue Cross Blue Shield - Medicare Advantage
Blue Cross Blue Shield - Medicare Advantage - EFH Retirees
Accepts New Patients
Blue Cross Blue Shield - Medicare Advantage - Oncor
Accepts New Patients
Blue Cross Blue Shield - ParPlan
Blue Cross Blue Shield - STAR Kids
Blue Cross Blue Shield - Traditional
Brookshire Brothers - Brookshire Brothers Employee Plan (Nexcaliber)
Cigna - CAC Plan
Cigna - Cigna Choice Fund
Cigna - EPO
Cigna - Flexcare
Cigna - HMO
Cigna - HMO Open Access
Cigna - HMO/POS
Cigna - LocalPlus
Cigna - Network
Cigna - Network Open Access
Cigna - Network POS
Cigna - Open Access Plus
Accepts New Patients
Cigna - POS
Cigna - POS Open Access
Cigna - PPO
Accepts New Patients
Consolidated Association of Railroad Employees - Self-Insured Employee Plan
Coventry - Coventry/First Health
Envolve Vision - Envolve Vision
EyeMed Vision - EyeMed Vision
First Health - First Health PPO
Accepts New Patients
Galaxy Health Network - Galaxy Health Network
Gladney Center - Gladney Center
HealthSmart - ACCEL Network
HealthSmart - HealthSmart PPO
Accepts New Patients
HealthSmart - HealthSmart Preferred Care EPO
Accepts New Patients
HealthSmart - HealthSmart Preferred Care GEPO
Accepts New Patients
HealthSmart - Preferred Network
Humana Behavioral - Tricare Members Only
Humana - ChoiceCare
Humana - ChoiceCare Preferred Network
Accepts New Patients
Humana - Commercial HMO Plans
Humana - Commercial PPO Plans
Accepts New Patients
Humana - Medicare Advantage Plans
Accepts New Patients
Humana - National POS
Imagine Health - EPN
Independent Medical Systems - IMS Network
Magellan - CHIP
Magellan - Navigator Networks
Magellan - Pinnacle Networks
Magellan - STAR
Magellan - STAR Kids
Magellan - Summit Networks
Medicaid - AmeriGroup
Medicaid - Oklahoma Medicaid
Medicaid - Parkland HealthFirst
Medicaid - Superior HealthPlan
Medicaid - Traditional Medicaid
Medical Development International - MDI
Medicare Railroad - Medicare Railroad
Medicare - Traditional Medicare
Midland Memorial Hospital - Employee Benefit Plan
Mother Frances Hospital Regional - Self-Insured Employee Plan
OccuNet - Occupational Networks of Texas, Inc.
Optum - United Behavioral Healthcare/Optum
PHCS Network - Beech Street of Texas PPO
Accepts New Patients
PHCS Network - Private Health Care SYstem PPO
Accepts New Patients
Reny Company - Workers Comp
Rockport - Workers Comp
Sedgwick Preferred Network f/k/a Southwest Medical - Workers Comp
Superior Vision - Superior Vision
Superior - Ambetter Balance Care - Silver
Accepts New Patients
Superior - Ambetter Essential Care - Bronze
Accepts New Patients
Superior - Ambetter Secure Care - Gold
Accepts New Patients
Superior - CHIP
Superior - CHIP Perinate
Superior - Foster Care
Superior - STAR
Three Rivers Network - Three Rivers Network
Tricare - Tricare Extra
Tricare - Tricare Prime
Tricare - Tricare Select
TriWest - VA-PCCC
United Behavioral Healthcare/Optum - United Behavioral Healthcare/Optum
UnitedHealth - AARP Medicare Complete
Accepts New Patients
UnitedHealth - Charter EPO
Accepts New Patients
UnitedHealth - Charter HMO
Accepts New Patients
UnitedHealth - Charter POS
Accepts New Patients
UnitedHealth - CHIP
UnitedHealth - Choice +HMO
Accepts New Patients
UnitedHealth - Choice EPO
Accepts New Patients
UnitedHealth - Choice HMO
Accepts New Patients
UnitedHealth - Choice Plus POS
Accepts New Patients
UnitedHealth - Core Choice Plus POS
Accepts New Patients
UnitedHealth - Core EPO
Accepts New Patients
UnitedHealth - Core HMO
Accepts New Patients
UnitedHealth - Dual Complete Medicare Advantage
Accepts New Patients
UnitedHealth - Group Medicare Advantage
Accepts New Patients
UnitedHealth - Medicare Complete
Accepts New Patients
UnitedHealth - Medicare Gold
Accepts New Patients
UnitedHealth - Medicare Silver
Accepts New Patients
UnitedHealth - Navigate EPO
Accepts New Patients
UnitedHealth - Navigate HMO
Accepts New Patients
UnitedHealth - Navigate HMO+
UnitedHealth - Navigate POS
Accepts New Patients
UnitedHealth - Nexus ACO OA
Accepts New Patients
UnitedHealth - NexusACO R
Accepts New Patients
UnitedHealth - PPO
Accepts New Patients
UnitedHealth - Secure Horizons
UnitedHealth - Select EPO
Accepts New Patients
UnitedHealth - Select HMO
Accepts New Patients
UnitedHealth - Select Plus POS
Accepts New Patients
UnitedHealth - STAR
UnitedHealth - STAR Kids
UnitedHealth - STAR+PLUS
UnitedHealth - UHC West Signature Value Gated HMO
University Mary Hardin - Baylor-Employee Benefit Plan
Your rights and protections against surprise medical bills

Insurance listings are subject to change without prior notice. Please call your physician's office or your health or insurance plan to verify coverage information prior to scheduling your visit or procedure. Not all members participating in contracted networks have "in network" access. In network participation may change from time to time without prior notice. Independent providers (which could include, for example only, anesthesiologists, radiologists, pathologists, emergency medicine physicians, advance practice professionals, and other independent providers of health care services) may deliver part of your care, and such providers may be considered out-of-network on your health and insurance plans even if the Facility may be considered in network. If you desire additional information as to the providers who may be involved in providing your care, you can either ask your treating provider (who may know some of the specialists or groups who could be involved) or you can request a list of Facility-based physician groups by calling the following toll free number: (877) 810-0372. This list is updated annually and is subject to change without prior notice.

Background

Education
  • Education: Florida Atlantic University (2018)
Certifications
  • Family Nurse Practitioner - American Nurses Credentialing Center

Reviews (226) for Crystal Ayala, MSN

Overall: 4.9*
Care Provider showed Concern for Questions/Worries
Time Care Provider spent with Patient
Friendliness/Courtesy of Care Provider
Wait Time at Clinic
Care Provider Efforts to Include in Decisions
Rate provider 0-10

Patient Comments**

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Nov 14, 2022
Crystal is excellent, so smart and explains things so well. She is wonderful.
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Nov 13, 2022
Answered every question we had. Also a great personality. Took care of our needs.
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Nov 13, 2022
Outstanding!
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Nov 12, 2022
Off the charts awesome. Interaction, candor, guidance, sense of perspective, knowledge. She brings light to what is a scary time.
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Nov 10, 2022
Provider is very friendly and professional. I felt very comfortable with Crystal.
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Nov 10, 2022
She was knowledgeable and completely familiar with my case. During the visit, she was amiable and respectful, addressed all of my concerns and answered all of my questions.
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Nov 9, 2022
Great experience. Everyone was so helpful and takes all the time you need and answers all questiond.
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Nov 9, 2022
Very helpful
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Nov 8, 2022
She was knowledgeable and answered all our questions. Very professional.
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Nov 8, 2022
Excellent meeting. Discussed the procedure and answered all all questions.Very friendly and knowledgeable
Nov 5, 2022
She Was great very thorough and taught me how to use my breathing apparatus correctly which nobody had
Nov 5, 2022
Very good
Nov 5, 2022
The concern and professional care I recieved was excellent.
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Nov 4, 2022
Everyone is committed to giving the highest care possible and delivering it with a positive heart to serve others. Thank you.
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Nov 1, 2022
This provider is excellent. She answers all my questions in easy to understand english!
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Oct 21, 2022
Very pleasant, and informative
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Oct 21, 2022
She is excellent, very professional, fun to work with.
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Oct 18, 2022
Very nice and caring.
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Oct 15, 2022
Good,quick, very cordial.
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Oct 12, 2022
She's very helpful, shows that she care a lot for her patient.
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Oct 12, 2022
Caring and pleasant experience
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Oct 12, 2022
The experience was excellent from beginning to the end. Crystal is a true professional and obviously cares very much for the well being of her patients. She was very kind and humane during the entire visit,
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Oct 12, 2022
Very nice and I felt very comfortable
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Oct 12, 2022
She was very caring
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Oct 8, 2022
Very pleasant Explained everything to us that was gonna happen so that we would be comfortable and well informed
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Oct 8, 2022
Very caring, knowledgeable and relatable. Crystal made me feel like I could get through this recovery!
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Oct 7, 2022
A good one.
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Oct 6, 2022
She took the time to answer all questions and explained everything in great detail. She was observant and caring
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Oct 1, 2022
Very helpful explaining about procedure.
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Oct 1, 2022
She explained everything very well and was very courteous.
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Sep 30, 2022
Very knowledgeable, very approachable and very comprehensive in her explanations. Crystal is kind hearted and patient with her time.
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Sep 30, 2022
She was great!!!
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Sep 29, 2022
Very accessible, plain spoken, and informative.
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Sep 28, 2022
Very reassuring on my surgery
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Sep 28, 2022
Crystal was very detailed, patient with my questions, a great listener, offered solutions, and her positive energy was much needed and exemplary.
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Sep 27, 2022
Very friendly and caring
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Sep 26, 2022
Amazing care
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Sep 23, 2022
She was so thorough. I was very impressed with this provider. She was professional, helpful and made me feel very comfortable.
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Sep 22, 2022
Crystal was very patient as I had quite a few questions post-op. I felt like she took the time to listen to each of my concerns and provided quality answers and/or suggestions. She's also very personable and easy to talk to.
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Sep 21, 2022
She went out of her way to listen and to explain my test results.
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Sep 21, 2022
She was very attentive and easy to understand. She answered questions and gave information. She had a very inviting demeanor. Very knowledgeable.
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Sep 20, 2022
Crystal was knowledgeable and answered all my questions. She was patient explaining the procedure and its effects in terms I could understand clearly.
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Sep 16, 2022
Excellent bedside manner and was willing to share test results with me and explain what I saw and how it related to what I was feeling
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Sep 15, 2022
Thorough. Professional. Caring. Thoughtful. Knowledgeable. Obvious completed file review prior to visit. Thank You for being so well prepared.
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Sep 15, 2022
Informative, positive, gives confidence to patient, knowledgeable, caring
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Sep 14, 2022
Wonderful experience
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Sep 13, 2022
She was thorough and so friendly.
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Sep 13, 2022
She took her time and answered all my questions
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Sep 8, 2022
Very nice person Enjoyed our visit with her
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Sep 8, 2022
Professional, knowledgeable, thorough.
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Sep 8, 2022
Great
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Sep 8, 2022
She was so comfortable to talk with, upbeat,explained our questions, and future expectations of healing process. Her knowledge is confidence!
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Sep 3, 2022
She is the best
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Sep 3, 2022
Great
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Sep 1, 2022
Fantastic knowledgeable experience quality time spent with both Wife & l Very passionate about what she does and her profession and the Baylor organization.
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Sep 1, 2022
Very thorough and kind
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Aug 31, 2022
Best. Open, interactive communication. Very knowledgeable.
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Aug 24, 2022
Crystal did a excellent job of informing me of the surgery that I went through plus explaining moving forward on what to expect.
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Aug 23, 2022
She is an eccellent professional.
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Aug 23, 2022
Very good
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Aug 22, 2022
Showed interest in my health issues. She was very caring and easy to talk to
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Aug 20, 2022
She was amazing as all the staff at BSW We highly recommend the hospital and all the Staff 100%
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Aug 15, 2022
She was very descriptive easily understood when explaining answers to my concerns, I am more at ease about the next few weeks of recovery.
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Aug 14, 2022
Welcoming, warm, friendly, good communicator, good listener, caring
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Aug 13, 2022
Very easy to talk with, provided answers to my questions in a very professional j manner. She was very easy to converse with and calmed any anxiety o may have had.
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Aug 13, 2022
She was so nice and explained things well
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Aug 13, 2022
She was a happy person to be around. That's what you want when you go to see a heart Dr.
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Aug 12, 2022
Stellar care
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Aug 11, 2022
Very personable
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Aug 9, 2022
Very caring and explained what was taking place after my surgery
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Aug 9, 2022
Very engaged on my concerns and answered every question I had.
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Aug 9, 2022
Very kind and compassionate. She listened closely and answered all my questions very well and understandably.
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Aug 9, 2022
Very warm, very reassuring but also honest, answered our questions thoroughly, addressed our concerns thoroughly, a GREAT experience!
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Aug 8, 2022
It was very convenient.
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Aug 7, 2022
She is professional and kind.
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Aug 7, 2022
Crystal was succinct, professional, kind, display good examples with my x-rays and gave me a good assessment of where I was at at this stage of my healing. I enjoyed the visit optimally.
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Aug 3, 2022
Very nice. Understanding, informative. Didn't make us feel rushed. Answered all our questions. Very nice!!
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Jul 30, 2022
Took her time. She was attentive and listened to my questions.
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Jul 29, 2022
Crystal was AWESOME!!
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Jul 29, 2022
She was Professional and kind. Answered all my questions. And so was the nurse
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Jul 28, 2022
Informative and helpful
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Jul 27, 2022
She was very pleasant to talk to and she was very knowledgeable of my specific condition.
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Jul 26, 2022
I'm very pleased with care provider for the first time ever been to Baylor Scott and White hospital the staff were very polite.
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Jul 24, 2022
Was so caring and and answered all my questions !
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Jul 22, 2022
Wonderful experience.
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Jul 21, 2022
Excellent experience.
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Jul 21, 2022
Very professional, yet extremely friendly
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Jul 21, 2022
Very knowledgeable and personable
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Jul 16, 2022
Extremely attentive. True concern. She put herself second to my concerns.
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Jul 13, 2022
Crystal was friendly, professional, knowledgeable and patient with answering my questions. Very kind and thoughtful with great advice and suggestions!
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Jul 10, 2022
Prior to coming for appointment, I had been communicating concerns and problems via the BSW portal with the office and Crystal had already been responsive and provided sound counsel.
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Jul 8, 2022
Very detailed. Extremely knowledgeable, caring, did not rush us and answered all our questions
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Jul 2, 2022
Good.
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Jun 29, 2022
She was cheerful, efficient, and listened and answered our questions fully. I am so glad we'll be seeing her regularly.
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Jun 24, 2022
Excellent job
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Jun 24, 2022
EXCELLENT !!!!!!!!!!
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Jun 23, 2022
Ms Ayala listened to my issues with compassion and concern for my wellbeing.
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Jun 23, 2022
Wonderful experience
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Jun 20, 2022
She answered all our questions and had such a happy demeanor. Loved meeting her.
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Jun 17, 2022
Visit was great, nothing bad I can say.
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Jun 16, 2022
Outstanding and clear explanation of problem
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Jun 16, 2022
Courteous and knew their knowledge of what was going on with me.
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Jun 15, 2022
Very professional and caring actually listened to me and was very forthcoming with answers and suggestions for my recovery
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Jun 14, 2022
Krystal Ayala is awesome! Very professional and knowledgeable. Answered all of our questions and had an amazing bedside manner!
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Jun 11, 2022
On time. Professional caring empathy when nervous about surgery et
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Jun 9, 2022
Crystal was incredible. She took time to answer all my questions and helped me understand what occurred during surgery and what to expect moving forward. She is an asset to your team.
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Jun 8, 2022
Crystal was absolutely wonderful.
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Jun 8, 2022
It was a great visit. All my concerns were addressed. She was very helpful and explained what to expect going forward. Very compassionate. .
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Jun 8, 2022
The Nurse who checked me in was great. NP Crystal had a great bedside manner. Spent a lot of time answering any questions or concerns we had.
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