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Crystal Ayala, MSN

Cardiac Surgery

Accepts New Patients
MyBSWHealth portal
portal

About Crystal Ayala, MSN

Serving all people by providing personalized health and wellness through exemplary care, education and research.

LanguagesEnglish
Ages SeenAdults, Geriatrics
Hospital Affiliations
  • Baylor Scott & White The Heart Hospital - Plano
  • Baylor Scott & White Medical Center - Plano
Insurance Accepted
*Accepted plans and benefits may vary by location.
INSURANCE PLAN
ACCEPTS NEW PATIENTS
Aetna - Aetna Signature Administrators
Aetna - Choice POS II
Aetna - Elect Choice
Aetna - Health Network Only
Aetna - Health Network Option
Aetna - HMO
Aetna - Managed Choice
Aetna - Open Access Elect Choice
Aetna - Open Access HMO
Aetna - Open Access Managed Choice
Aetna - Open Access Select
Aetna - Open Choice PPO
Aetna - QPOS
Aetna - Select SM
Aetna - US Access
Bell County Public Health District - Bell County Public Health District
Blue Cross Blue Shield - Blue Advantage Bronze
Accepts New Patients
Blue Cross Blue Shield - Blue Advantage Gold
Accepts New Patients
Blue Cross Blue Shield - Blue Advantage HMO
Blue Cross Blue Shield - Blue Advantage Silver
Accepts New Patients
Blue Cross Blue Shield - Blue Choice Plus
Accepts New Patients
Blue Cross Blue Shield - Blue Choice PPO
Accepts New Patients
Blue Cross Blue Shield - Blue Essentials
Accepts New Patients
Blue Cross Blue Shield - Blue Essentials Access HMO
Blue Cross Blue Shield - Blue Premier
Blue Cross Blue Shield - Blue Premier Open Access HMO
Blue Cross Blue Shield - Federal Select PPO
Accepts New Patients
Blue Cross Blue Shield - Indemnity
Blue Cross Blue Shield - Medicare Advantage
Blue Cross Blue Shield - Medicare Advantage - EFH Retirees
Accepts New Patients
Blue Cross Blue Shield - Medicare Advantage - Oncor
Accepts New Patients
Blue Cross Blue Shield - ParPlan
Blue Cross Blue Shield - STAR Kids
Blue Cross Blue Shield - Traditional
Brookshire Brothers - Brookshire Brothers Employee Plan (Nexcaliber)
Cigna - CAC Plan
Cigna - Cigna Choice Fund
Cigna - EPO
Cigna - Flexcare
Cigna - HMO
Cigna - HMO Open Access
Cigna - HMO/POS
Cigna - LocalPlus
Cigna - Network
Cigna - Network Open Access
Cigna - Network POS
Cigna - Open Access Plus
Accepts New Patients
Cigna - POS
Cigna - POS Open Access
Cigna - PPO
Accepts New Patients
Consolidated Association of Railroad Employees - Self-Insured Employee Plan
Coventry - Coventry/First Health
Envolve Vision - Envolve Vision
EyeMed Vision - EyeMed Vision
First Health - First Health PPO
Accepts New Patients
Galaxy Health Network - Galaxy Health Network
Gladney Center - Gladney Center
HealthSmart - ACCEL Network
HealthSmart - HealthSmart PPO
Accepts New Patients
HealthSmart - HealthSmart Preferred Care EPO
Accepts New Patients
HealthSmart - HealthSmart Preferred Care GEPO
Accepts New Patients
HealthSmart - Preferred Network
Humana Behavioral - Tricare Members Only
Humana - ChoiceCare
Humana - ChoiceCare Preferred Network
Accepts New Patients
Humana - Commercial HMO Plans
Humana - Commercial PPO Plans
Accepts New Patients
Humana - Medicare Advantage Plans
Accepts New Patients
Humana - National POS
Imagine Health - EPN
Independent Medical Systems - IMS Network
Magellan - CHIP
Magellan - Navigator Networks
Magellan - Pinnacle Networks
Magellan - STAR
Magellan - STAR Kids
Magellan - Summit Networks
Medicaid - AmeriGroup
Medicaid - Oklahoma Medicaid
Medicaid - Parkland HealthFirst
Medicaid - Superior HealthPlan
Medicaid - Traditional Medicaid
Medical Development International - MDI
Medicare Railroad - Medicare Railroad
Medicare - Traditional Medicare
Midland Memorial Hospital - Employee Benefit Plan
Mother Frances Hospital Regional - Self-Insured Employee Plan
OccuNet - Occupational Networks of Texas, Inc.
Optum - United Behavioral Healthcare/Optum
PHCS Network - Beech Street of Texas PPO
Accepts New Patients
PHCS Network - Private Health Care SYstem PPO
Accepts New Patients
Reny Company - Workers Comp
Rockport - Workers Comp
Sedgwick Preferred Network f/k/a Southwest Medical - Workers Comp
Superior Vision - Superior Vision
Superior - Ambetter Balance Care - Silver
Accepts New Patients
Superior - Ambetter Essential Care - Bronze
Accepts New Patients
Superior - Ambetter Secure Care - Gold
Accepts New Patients
Superior - CHIP
Superior - CHIP Perinate
Superior - Foster Care
Superior - STAR
Three Rivers Network - Three Rivers Network
Tricare - Tricare Extra
Tricare - Tricare Prime
Tricare - Tricare Select
TriWest - VA-PCCC
United Behavioral Healthcare/Optum - United Behavioral Healthcare/Optum
UnitedHealth - AARP Medicare Complete
Accepts New Patients
UnitedHealth - Charter EPO
Accepts New Patients
UnitedHealth - Charter HMO
Accepts New Patients
UnitedHealth - Charter POS
Accepts New Patients
UnitedHealth - CHIP
UnitedHealth - Choice +HMO
Accepts New Patients
UnitedHealth - Choice EPO
Accepts New Patients
UnitedHealth - Choice HMO
Accepts New Patients
UnitedHealth - Choice Plus POS
Accepts New Patients
UnitedHealth - Core Choice Plus POS
Accepts New Patients
UnitedHealth - Core EPO
Accepts New Patients
UnitedHealth - Core HMO
Accepts New Patients
UnitedHealth - Dual Complete Medicare Advantage
Accepts New Patients
UnitedHealth - Group Medicare Advantage
Accepts New Patients
UnitedHealth - Medicare Complete
Accepts New Patients
UnitedHealth - Medicare Gold
Accepts New Patients
UnitedHealth - Medicare Silver
Accepts New Patients
UnitedHealth - Navigate EPO
Accepts New Patients
UnitedHealth - Navigate HMO
Accepts New Patients
UnitedHealth - Navigate HMO+
UnitedHealth - Navigate POS
Accepts New Patients
UnitedHealth - Nexus ACO OA
Accepts New Patients
UnitedHealth - NexusACO R
Accepts New Patients
UnitedHealth - PPO
Accepts New Patients
UnitedHealth - Secure Horizons
UnitedHealth - Select EPO
Accepts New Patients
UnitedHealth - Select HMO
Accepts New Patients
UnitedHealth - Select Plus POS
Accepts New Patients
UnitedHealth - STAR
UnitedHealth - STAR Kids
UnitedHealth - STAR+PLUS
UnitedHealth - UHC West Signature Value Gated HMO
University Mary Hardin - Baylor-Employee Benefit Plan
Your rights and protections against surprise medical bills

Insurance listings are subject to change without prior notice. Please call your physician's office or your health or insurance plan to verify coverage information prior to scheduling your visit or procedure. Not all members participating in contracted networks have "in network" access. In network participation may change from time to time without prior notice. Independent providers (which could include, for example only, anesthesiologists, radiologists, pathologists, emergency medicine physicians, advance practice professionals, and other independent providers of health care services) may deliver part of your care, and such providers may be considered out-of-network on your health and insurance plans even if the Facility may be considered in network. If you desire additional information as to the providers who may be involved in providing your care, you can either ask your treating provider (who may know some of the specialists or groups who could be involved) or you can request a list of Facility-based physician groups by calling the following toll free number: (877) 810-0372. This list is updated annually and is subject to change without prior notice.

Background

Education
  • Education: Florida Atlantic University (2018)
Certifications
  • Family Nurse Practitioner - American Nurses Credentialing Center

Reviews (250) for Crystal Ayala, MSN

Overall: 4.9*
Care Provider showed Concern for Questions/Worries
Time Care Provider spent with Patient
Friendliness/Courtesy of Care Provider
Wait Time at Clinic
Care Provider Efforts to Include in Decisions
Rate provider 0-10

Patient Comments**

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Jul 13, 2022
Crystal was friendly, professional, knowledgeable and patient with answering my questions. Very kind and thoughtful with great advice and suggestions!
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Jul 10, 2022
Prior to coming for appointment, I had been communicating concerns and problems via the BSW portal with the office and Crystal had already been responsive and provided sound counsel.
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Jul 8, 2022
Very detailed. Extremely knowledgeable, caring, did not rush us and answered all our questions
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Jul 2, 2022
Good.
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Jun 29, 2022
She was cheerful, efficient, and listened and answered our questions fully. I am so glad we'll be seeing her regularly.
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Jun 24, 2022
EXCELLENT !!!!!!!!!!
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Jun 24, 2022
Excellent job
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Jun 23, 2022
Wonderful experience
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Jun 23, 2022
Ms Ayala listened to my issues with compassion and concern for my wellbeing.
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Jun 20, 2022
She answered all our questions and had such a happy demeanor. Loved meeting her.
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Jun 17, 2022
Visit was great, nothing bad I can say.
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Jun 16, 2022
Courteous and knew their knowledge of what was going on with me.
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Jun 16, 2022
Outstanding and clear explanation of problem
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Jun 15, 2022
Very professional and caring actually listened to me and was very forthcoming with answers and suggestions for my recovery
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Jun 14, 2022
Krystal Ayala is awesome! Very professional and knowledgeable. Answered all of our questions and had an amazing bedside manner!
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Jun 11, 2022
On time. Professional caring empathy when nervous about surgery et
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Jun 9, 2022
Crystal was incredible. She took time to answer all my questions and helped me understand what occurred during surgery and what to expect moving forward. She is an asset to your team.
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Jun 8, 2022
The Nurse who checked me in was great. NP Crystal had a great bedside manner. Spent a lot of time answering any questions or concerns we had.
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Jun 8, 2022
Crystal was absolutely wonderful.
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Jun 8, 2022
It was a great visit. All my concerns were addressed. She was very helpful and explained what to expect going forward. Very compassionate. .
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Jun 4, 2022
Care provider was fully engaged and took adequate time to answer all of my questions.
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Jun 4, 2022
She was great!!
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Jun 2, 2022
Top notch. Crystal was fantastic.
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May 28, 2022
Ms. Ayala Was cheerful and pleasant to be around. I was hurting from post operative and her cheerfulness helped me feel a lot better. She is competent and does her job well.
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May 28, 2022
Excellent care
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May 27, 2022
Very enjoyable visit
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May 22, 2022
Crystal was a consummate professional, compassionate, well-informed, engaging, and extraordinary! Need I say more?
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May 22, 2022
Service was exceptional. I love to talk and I never felt rushed, nor did they rush me. The Nurse Practitioner was very caring and concerned about my health. The only way to improve the service would be to allow for her to administrator a reasonable pain management regime. Studies have shown that patients recover more quickly when they are not in pain!
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May 21, 2022
I've been in several hospitals and clinics the past 82 years. Some were poor, some were good, some were very good. This provider is as close to excellence as it could be. I am glad I was fortunate enough to be cared for by this provider. It was the best ever.
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May 11, 2022
Crystal is an asset
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May 6, 2022
Best car ever.
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May 5, 2022
Best
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May 5, 2022
Just the best, you're in good hands and smiles.
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May 5, 2022
Very well done
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May 5, 2022
Very pleased with the care provider.
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May 3, 2022
Very professional and knowledgeable
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May 3, 2022
Nurse Ayala is very knowledgeable and understanding. She welcomed and respected all my questions and concerns. Her answers were well-informed and her manner is most professional AND comforting. It was a pleasure to be with her. She is very enthusiastic about her work and that greatly helped me be at ease.
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May 2, 2022
Very caring
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May 2, 2022
Excellent, cared for patient the minute they arrived until departed. Even took patient downstairs in wheelchair and waited until we got car.
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Apr 28, 2022
Crystal Ayala brings both clinical expertise and empathy into the patient's room. She listens attentively and voices understanding of the patient's problems and concerns. My encounters with Crystal have always been both exceedingly helpful and enjoyable. She has greatly helped me on my road to recovery!
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Apr 26, 2022
Excellent
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Apr 26, 2022
Better than all of my expectations!
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Apr 23, 2022
This was a last visit before surgery. She made sure I had all of my questions answered and also was very reassuring about what to expect from the surgery.
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Apr 23, 2022
Couldn't ask for better people to work with. Everyone very good and positive about my care. Care provider has excellent personality and very caring.
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Apr 23, 2022
Knowledge, experience give me the best care.
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Apr 22, 2022
Crystal was very personable and listened to my concerns and included them in a treatment program.
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Apr 22, 2022
She was terrific. She answered all my questions. Explained information where it was cleary understood. She made me feel so relaxed and comfortable. She has an amazing manner.
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Apr 21, 2022
Crystal was a joy, very conscientious & caring. I don't remember the nurse's name but she was also wonderful. I left office feeling very positive about my experience & prognosis!
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Apr 19, 2022
Crystal was amazing. She took the time w me like she had all the time in the world just for me. She was informative, gracious, friendly and put me at ease.
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Apr 18, 2022
The struff and the provider were very friendly and professinal
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Apr 10, 2022
Very thorough and professional
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Apr 10, 2022
Friendly and very knowledgeable
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Apr 9, 2022
Very professional, knowledgeable, and compassionate!!
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Apr 8, 2022
Very informative. Very engaged in my care and concerns.
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Apr 7, 2022
Very efficient, friendly, knowledgeable
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Apr 7, 2022
Loved the way she explained everything and answered all questions. Very nice and knowledgeable.
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Apr 1, 2022
Perfect
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Mar 31, 2022
Professional and courteous and knowledgeable.
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Mar 29, 2022
She took time to listen to what I was saying and made eye contact when speaking
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Mar 29, 2022
Crystal is the very best.
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Mar 27, 2022
She was very helpful on answering my questions and very personal.
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Mar 25, 2022
I was given information in simple to understand terms. She showed compassion toward and understanding of my concerns. I felt very comfortable and confident about my treatment.
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Mar 25, 2022
All service very caring & professionsl
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Mar 24, 2022
Personal, professional, positive, and perfect.They're all polite, informative, and kind.Wonderful experience.
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Mar 23, 2022
Very attentive to my concerns and give very useful and her instructions were clear to understand.
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Mar 22, 2022
Excellent
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Mar 19, 2022
Answered all my questions. Gave clear instructions for next steps, some with handwritten notes.
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Mar 19, 2022
Courteous Caring and Knowledgeable concerning my care needs
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Mar 16, 2022
Excellent
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Mar 16, 2022
Very nice
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Mar 15, 2022
Very nice experience
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Mar 12, 2022
Very pleasant and informative. Would not hesitate to recommend.
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Mar 11, 2022
I really enjoyed my visit with Crystal. She answered all my questions and concerns. She could tell that I was nervous about my upcoming surgery and she really helped ease my nerves which I really appreciated. I work in Healthcare as well and I honestly feel that a lot of NP/PA do not get the credit they deserve and patients often think there not capable because they do not have MD behind their name. But let me tell you Crystal is more than capable and I will recommend her to anyone.
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Mar 10, 2022
Personal-helpful -knowledgeable-concerned -understanding -
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Mar 10, 2022
Prepared, professional and very thorough!
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Mar 8, 2022
She is very caring and friendly
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Mar 8, 2022
Professional sincere friendly
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Mar 4, 2022
Outstanding !
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Mar 2, 2022
Crystal was very informative, friendly and professional. She took plenty of time to listen and answer questions and explain all. Definitely a valuable asset to the practice.
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Mar 1, 2022
An overall excellent experience. Crystal was very nice.
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Feb 27, 2022
Good
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Feb 25, 2022
Very personable and cared about my problems
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Feb 23, 2022
Crystal was very friendly, knowledgeable, and easy to talk to. We chatted for some time about my condition and the surgery until all my questions were addressed. Additionally, it was very clear that Crystal really wanted to make me feel completely comfortable with all aspects of the care I would be receiving. This surgery is somewhat daunting and concerning, and her focus on making a good connection with me on all levels is greatly appreciated.
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Feb 19, 2022
One of the best experiences I have ever had at any health care facility!
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Feb 19, 2022
Crystal was super helpful! Answered all my questions plus informed me on what to expect post surgery.
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Feb 18, 2022
Great
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Feb 18, 2022
This was the 2nd time I saw Crystal Alaya and both times she was patient and answered all my questions with a great degree of care. I would give her a 25 out of 10 if I could.
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Feb 16, 2022
Excellent
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Feb 16, 2022
Great experience. Very orofessional
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Feb 15, 2022
The only surprise was we expected to meet with the surgeon and not a clinical nurse. However, Crystal answered all of our questions and was very reassuring about the procedure to come.
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Feb 11, 2022
Dr Ayala is excellent ! In her mannerisms, her professionalism, her knowledge, her explanations in " layman terms ".In short, she and her staff are second to none!
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Feb 11, 2022
Outstanding
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Feb 11, 2022
That person answered every question I had and was real nice about it
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