Next available appointments

Times may vary. Displayed times are for in-person visits. Additional times may be available for both new and current patients.

Thu, 1/29

  • 11:00 AM
  • 1:00 PM

Wed, 3/18

  • 2:00 PM
  • 3:00 PM

Mon, 3/23

  • 9:00 AM
  • 2:30 PM

Locations of Crystal Ayala, FNP

Biography

Ages Seen
Adults
Geriatrics
Language(s) Spoken
English
Education
Education: Florida Atlantic University (2018)
Certifications
Family Nurse Practitioner- American Nurses Credentialing Center
Hospital Affiliations
Baylor Scott & White Medical Center - Grapevine

Insurances accepted

Baylor Scott & White has established agreements with several types of insurance to ensure your health needs are covered.

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  • Aetna - (12)
    Aetna-Aetna Signature Administrators
    Aetna-Choice POS II
    Aetna-Health Network Only
    Aetna-Health Network Option
    Aetna-HMO
    Aetna-Managed Choice
    Aetna-Open Access Elect Choice
    Aetna-Open Access Managed Choice
    Aetna-Open Access Select
    Aetna-Open Choice PPO
    Aetna-QPOS
    Aetna-Select
  • Baylor Scott & White Health Plan - (8)
    Baylor Scott & White Health Plan-BSW Plus HMO-Group
    Baylor Scott & White Health Plan-BSW Plus HMO-Individual/Family
    Baylor Scott & White Health Plan-BSW Premier HMO-Group
    Baylor Scott & White Health Plan-BSW Premier HMO-Individual/Family
    Baylor Scott & White Health Plan-BSW SeniorCare Advantage HMO
    Baylor Scott & White Health Plan-BSW SeniorCare Advantage PPO
    Baylor Scott & White Health Plan-BSWH Employee Network (SEQA & EQA)
    Baylor Scott & White Health Plan-BSWH Employee Network Premium (PPO)/ HDHP
  • Blue Cross Blue Shield - (25)
    Blue Cross Blue Shield-Blue Advantage - Bronze
    Blue Cross Blue Shield-Blue Advantage - Gold
    Blue Cross Blue Shield-Blue Advantage - Silver
    Blue Cross Blue Shield-Blue Advantage Plus - Bronze
    Blue Cross Blue Shield-Blue Advantage Plus - Gold
    Blue Cross Blue Shield-Blue Advantage Plus - Silver
    Blue Cross Blue Shield-Blue Choice
    Blue Cross Blue Shield-Blue Cross Group Medicare Advantage (PPO)
    Blue Cross Blue Shield-Blue Cross Medicare Advantage (HMO)
    Blue Cross Blue Shield-Blue Cross Medicare Advantage Dual Care Plus (HMO SNP)
    Blue Cross Blue Shield-Blue Essentials
    Blue Cross Blue Shield-Blue Essentials Access
    Blue Cross Blue Shield-Blue Premier
    Blue Cross Blue Shield-Blue Premier Access
    Blue Cross Blue Shield-Consumer Directed HealthSelect
    Blue Cross Blue Shield-Federal Basic Option
    Blue Cross Blue Shield-Federal FEP Blue Focus
    Blue Cross Blue Shield-Federal Standard Option
    Blue Cross Blue Shield-High Performance Network
    Blue Cross Blue Shield-MA Oncor/NRG Futr Hold Retire PPO
    Blue Cross Blue Shield-TRS-ActiveCare 2
    Blue Cross Blue Shield-TRS-ActiveCare Primary
    Blue Cross Blue Shield-TRS-ActiveCare Primary HD
    Blue Cross Blue Shield-TRS-ActiveCare Primary+
    Blue Cross Blue Shield-TRS-Care Standard
  • Cigna - (10)
    Cigna-BSW Extended PPO
    Cigna-Choice Fund
    Cigna-Cigna Preferred Medicare (HMO)
    Cigna-Cigna Preferred Savings Medicare (PPO)
    Cigna-Cigna TotalCare (HMO D-SNP)
    Cigna-Cigna True Choice Medicare (PPO)
    Cigna-LocalPlus
    Cigna-LocalPlus In-Network
    Cigna-Open Access Plus
    Cigna-Open Access Plus In-Network
  • DFW ConnectedCare - (1)
    DFW ConnectedCare-American Airlines Employee Benefit Plan
  • EHN - (1)
    EHN-Employers Health Network
  • HealthSmart - (2)
    HealthSmart-Accel Network
    HealthSmart-Preferred Network
  • Humana - (11)
    Humana-ChoiceCare
    Humana-Humana Gold Choice (PFFS)
    Humana-Humana Gold Plus (HMO)
    Humana-Humana Gold Plus SNP-DE (HMO D-SNP)
    Humana-Humana Honor (PPO)
    Humana-Humana Preferred
    Humana-Humana USAA Honor with Rx (PPO)
    Humana-HumanaChoice (PPO)
    Humana-HumanaChoice (Regional PPO)
    Humana-National POS
    Humana-PPO
  • Imagine Health - (1)
    Imagine Health-Imagine Health Network
  • Medicaid - (1)
    Medicaid-Traditional Medicaid
  • Medicare - (2)
    Medicare-Railroad
    Medicare-Traditional Medicare
  • Nebraska Furniture Mart - (3)
    Nebraska Furniture Mart-Emerald
    Nebraska Furniture Mart-Onyx
    Nebraska Furniture Mart-Pearl
  • PHCS Network - (1)
    PHCS Network-PHCS Primary PPO
  • Superior Health Plan - (3)
    Superior Health Plan-Ambetter Core EPO - Bronze
    Superior Health Plan-Ambetter Core EPO - Gold
    Superior Health Plan-Ambetter Core EPO - Silver
  • United HealthCare - (28)
    United HealthCare-All Savers
    United HealthCare-Charter
    United HealthCare-Charter Balanced
    United HealthCare-Charter Plus
    United HealthCare-Choice
    United HealthCare-Choice Plus
    United HealthCare-Core
    United HealthCare-Core Essential
    United HealthCare-EDGE
    United HealthCare-Erickson Advantage Champion (HMO-POS C-SNP)
    United HealthCare-Erickson Advantage Freedom (HMO-POS)
    United HealthCare-Erickson Advantage Guardian (HMO-POS I-SNP)
    United HealthCare-Erickson Advantage Liberty with Drugs (HMO-POS)
    United HealthCare-Erickson Advantage Liberty without Drugs (HMO-POS)
    United HealthCare-Erickson Advantage Signature with Drugs (HMO-POS
    United HealthCare-Navigate
    United HealthCare-Navigate Balanced
    United HealthCare-Navigate Plus
    United HealthCare-Nexus ACO - Open Access
    United HealthCare-Nexus ACO - Referral Required
    United HealthCare-Options
    United HealthCare-Select
    United HealthCare-Select Plus
    United HealthCare-Surest
    United HealthCare-UnitedHealthcare Assisted Living Plan (PPO I-SNP)
    United HealthCare-UnitedHealthcare Group Medicare Advantage (PPO)
    United HealthCare-UnitedHealthcare Medicare Advantage Choice (Regional PPO)
    United HealthCare-UnitedHealthcare Nursing Home Plan (PPO I-SNP)
  • WellMed - (15)
    WellMed-AARP Medicare Advantage (HMO-POS)
    WellMed-AARP Medicare Advantage (HMO)
    WellMed-AARP Medicare Advantage Choice (PPO)
    WellMed-AARP Medicare Advantage Patriot (HMO-POS)
    WellMed-AARP Medicare Advantage SecureHorizons Plan 1 (HMO-POS)
    WellMed-AARP Medicare Advantage SecureHorizons Plan 2 (HMO-POS)
    WellMed-AARP Medicare Advantage Walgreens (PPO)
    WellMed-UnitedHealthcare Dual Complete (HMO DSNP)
    WellMed-UnitedHealthcare Dual Complete Choice (Regional PPO DSNP)
    WellMed-UnitedHealthcare Dual Complete Select (HMO POS DSNP)
    WellMed-UnitedHealthcare Group Medicare Advantage (HMO)
    WellMed-UnitedHealthcare Medicare Advantage Ally (HMO POS CSNP)
    WellMed-UnitedHealthcare Medicare Advantage Choice (Regional PPO)
    WellMed-UnitedHealthcare Medicare Gold (Regional PPO CSNP)
    WellMed-UnitedHealthcare Medicare Silver (Regional PPO CSNP)
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Patient Ratings (1136)

The patient rating score is an average of all responses to physician-related questions on our nationally recognized Press Ganey Patient Satisfaction Survey .

4.9 overall patient satisfaction
averageRating metric
4.9
Wait Time at Clinic
5.0
Friendliness/Courtesy of Care Provider
5.0
Time Care Provider spent with Patient
5.0
Provider showed concern
5.0
Provider included you in decisions
4.9
Rate Care Provider

Patient Comments (719)

Overview of patient comments

Summary created using AI

Patients appreciate

Crystal Ayala, FNP consistently receives exceptional praise from patients for her outstanding interpersonal skills and clinical expertise. Patients repeatedly describe her as warm, friendly, caring, and compassionate, with an exceptional ability to make them feel comfortable and valued. Her listening skills are highlighted extensively, with patients noting that she never rushes appointments, takes time to thoroughly answer all questions, and makes each patient feel like her top priority. Her knowledge and professionalism are consistently praised, with patients appreciating how she explains complex medical information in clear, understandable terms. Many reviews emphasize her positive, upbeat personality and excellent bedside manner, with patients describing her as personable, engaging, and genuinely invested in their wellbeing. Her thoroughness in reviewing patient histories before appointments and her ability to remember details about individual patients are frequently mentioned as standout qualities.

Patients also share

Very few areas for improvement emerge from these reviews, with the overwhelming majority being highly positive. A small number of patients suggested the visit could have been slightly slower-paced or noted that appointments felt somewhat quick, though these comments are rare exceptions. One patient mentioned being initially disappointed about not seeing their primary doctor as soon as desired, though they ultimately expressed gratitude for being assigned to Crystal. These minor concerns are vastly outweighed by positive feedback, and no consistent patterns of dissatisfaction or significant service gaps are evident across the reviews.

Patient comments are gathered from our Press Ganey Patient Satisfaction Survey and are displayed in their entirety. Patients are de-identified for confidentiality and patient privacy.