Diana Nanayakkara, ACNP, CCK
Hospital Medicine
MyBSWHealth
Next available appointments
Times may vary. Displayed times are for in-person visits. Additional times may be available for both new and current patients.
Fri, 12/19
- 7:30 AM
Mon, 1/12
- 8:30 AM
Tue, 1/13
- 8:30 AM
- 10:00 AM
- 10:30 AM
Locations of Diana Nanayakkara, ACNP, CCK
Baylor Scott & White Legacy Heart Center - Plano Preston Road
6601 Preston Rd , Plano, TX, 75024- Monday:8:00 am-5:00 pm
- Tuesday:8:00 am-5:00 pm
- Wednesday:8:00 am-5:00 pm
- Thursday:8:00 am-5:00 pm
- Friday:8:00 am-5:00 pm
Office Hours
Biography
| Ages Seen |
|---|
| Adults |
| Geriatrics |
| Language(s) Spoken |
|---|
| English |
| Education |
|---|
| Education: University of Texas at Arlington (2001) |
| Certifications |
|---|
| Acute Care Nurse Practitioner- American Nurses Credentialing Center |
| Hospital Affiliations |
|---|
| Baylor Scott & White The Heart Hospital - Denton |
| Baylor Scott & White Medical Center - Plano |
| Baylor Scott & White The Heart Hospital - Plano |
| Baylor Scott & White The Heart Hospital - Dallas |
Insurances accepted
Baylor Scott & White has established agreements with several types of insurance to ensure your health needs are covered.
Please contact your provider to confirm if your insurance is accepted.
Let’s tailor your healthcare to you.
Use MyBSWHealth to get a personalized care experience.
Patient Ratings (766)
The patient rating score is an average of all responses to physician-related questions on our nationally recognized Press Ganey Patient Satisfaction Survey .
| averageRating | metric | |
|---|---|---|
| 4.8 | Wait Time at Clinic | |
| 4.9 | Time Care Provider spent with Patient | |
| 4.9 | Provider showed concern | |
| 4.9 | Provider included you in decisions | |
| 4.9 | Friendliness/Courtesy of Care Provider | |
| 4.9 | Rate Care Provider |
Patient Comments (351)
Overview of patient comments
Summary created using AI
Patient comments are gathered from our Press Ganey Patient Satisfaction Survey and are displayed in their entirety. Patients are de-identified for confidentiality and patient privacy.
Patients appreciate
Diana Nanayakkara receives overwhelmingly positive feedback from patients who consistently praise her exceptional communication skills and thorough approach to care. Patients repeatedly highlight that she takes time to explain medical information in understandable terms, never rushes appointments, and ensures all questions are answered. Her knowledge and professionalism are frequently mentioned, with many patients describing her as highly competent in cardiac care. Patients particularly appreciate her listening skills, noting that she makes them feel heard and comfortable discussing their concerns. Her warm, caring, and personable demeanor is consistently praised, with patients describing her as kind, empathetic, and genuinely concerned about their wellbeing. Many reviews emphasize that she knows their medical history in detail and provides patient-centered care that makes them feel valued rather than like "just another patient."
Patients also share
The reviews reveal very few areas for improvement, with the vast majority being highly positive ratings. A small number of lower-rated reviews (in the 3-4 star range) offer minimal specific criticism, with comments being generally brief such as "good" or noting the visit met expectations without elaboration. One patient mentioned she was "obviously being rushed" though still rated the experience positively overall and noted she remained kind and professional. The lack of substantive negative feedback or recurring themes of concern suggests minimal opportunities for improvement based on patient perspectives.