Diana Nanayakkara, ACNP, CCK
Hospital Medicine
MyBSWHealth
Next available appointments
Times may vary. Displayed times are for in-person visits. Additional times may be available for both new and current patients.
Mon, 2/23
- 7:30 AM
- 8:30 AM
Tue, 2/24
- 8:30 AM
- 9:00 AM
- 9:30 AM
Wed, 2/25
- 7:30 AM
- 8:30 AM
- 9:00 AM
Locations of Diana Nanayakkara, ACNP, CCK
Baylor Scott & White Legacy Heart Center - Plano Preston Road
6601 Preston Rd , Plano, TX, 75024- Monday:8:00 am-5:00 pm
- Tuesday:8:00 am-5:00 pm
- Wednesday:8:00 am-5:00 pm
- Thursday:8:00 am-5:00 pm
- Friday:8:00 am-5:00 pm
Office Hours
Biography
| Ages Seen |
|---|
| Adults |
| Geriatrics |
| Language(s) Spoken |
|---|
| English |
| Education |
|---|
| Education: University of Texas at Arlington (2001) |
| Medical School: University of Texas at Arlington (2001) |
| Certifications | |
|---|---|
| Acute Care Nurse Practitioner- American Nurses Credentialing Center | Acute Care Nurse Practitioner- American Nurses Credentialing Center |
| Hospital Affiliations |
|---|
| Baylor Scott & White The Heart Hospital - Denton |
| Baylor Scott & White Medical Center - Plano |
| Baylor Scott & White The Heart Hospital - Plano |
| Baylor Scott & White The Heart Hospital - Dallas |
Insurances accepted
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Patient Ratings (744)
The patient rating score is an average of all responses to physician-related questions on our nationally recognized Press Ganey Patient Satisfaction Survey .
| averageRating | metric | |
|---|---|---|
| 4.8 | Wait Time at Clinic | |
| 4.9 | Time Care Provider spent with Patient | |
| 4.9 | Provider showed concern | |
| 4.9 | Provider included you in decisions | |
| 4.9 | Friendliness/Courtesy of Care Provider | |
| 4.9 | Rate Care Provider |
Patient Comments (338)
Overview of patient comments
Summary created using AI
Patient comments are gathered from our Press Ganey Patient Satisfaction Survey and are displayed in their entirety. Patients are de-identified for confidentiality and patient privacy.
Patients appreciate
Diana Nanayakkara, ACNP consistently receives exceptional praise for her thorough, professional, and compassionate approach to patient care. Patients repeatedly highlight her ability to listen carefully to their concerns without rushing appointments, taking the time to answer all questions in clear, understandable language. Her communication skills stand out as a major strength, with numerous reviews noting how well she explains complex medical information, test results, and treatment options in terms patients can comprehend. Many patients describe her as knowledgeable, well-prepared, and familiar with their medical histories before appointments. Her warm, friendly, and caring demeanor helps patients feel comfortable and at ease, with several reviews mentioning she makes them feel like valued individuals rather than just another patient. Patients frequently commend her professionalism combined with her personable nature, describing her as someone who genuinely cares about their wellbeing.
Patients also share
The reviews contain very few criticisms or areas for improvement. One review gave a 3.23-star rating mentioning they "got really good response as my expectation," which appears positive despite the lower rating. Another 4.04-star review simply noted "the car was on time," which seems unrelated to the provider's care. A single review with a 4.1-star rating used only the word "pleasant" without elaboration. These lower ratings appear to be outliers and do not identify specific concerns or patterns of issues with Diana's care.