Hayley Peters, FNP
Family Medicine
Video Visit
MyBSWHealth
Next available appointments
Times may vary. Displayed times are for in-person visits. Additional times may be available for both new and current patients.
Tue, 12/16
- 10:00 AM
- 3:00 PM
Wed, 12/17
- 10:30 AM
- 2:00 PM
- 3:30 PM
Thu, 12/18
- 8:30 AM
- 9:30 AM
- 11:30 AM
Locations of Hayley Peters, FNP
Baylor Scott & White Clinic - Austin River Place
10815 Ranch Rd 2222 , Austin, TX, 78730
6685.4mi
Directions
Call
512.654.4800
Open
- Monday:8:00 am-5:00 pm
- Tuesday:8:00 am-5:00 pm
- Wednesday:8:00 am-5:00 pm
- Thursday:8:00 am-5:00 pm
- Friday:8:00 am-5:00 pm
Hours of Operation
Hours
Lab Hours
Hours of Operation
Office Hours
Biography
|
Hayley Peters, FNP-C, is a certified family nurse practitioner. Her professional interests include preventive care and managing chronic conditions. Hayley is passionate about helping her patients, from newborns to older adults, ... achieve their best health. She believes in taking the time to truly listen to her patients, understand their unique needs and partner with them to develop personalized health plans that empower them to thrive. She is a proud member of the American Association of Nurse Practitioners, Texas Nurse Practitioners and the Sigma Theta Tau International Honor Society of Nursing. Outside of work, Hayley enjoys spending time with her husband and two young children, exploring the outdoors, traveling to new destinations and discovering hidden gems at local restaurants. She also likes digital scrapbooking, listening to audiobooks and indulging in her love for the performing arts, such as attending concerts and musicals. Ms. Peters treats patients age six months and older. View More |
| Ages Seen |
|---|
| Infants and Toddlers (ages 0-2) |
| Children (ages 3-11) |
| Adolescents (ages 12-18) |
| Adults |
| Geriatrics |
| Language(s) Spoken |
|---|
| English |
| Education |
|---|
| Education: MS, Texas Woman's University (2014) |
| Education: Texas Woman's University (2014) |
| Certifications |
|---|
| Family Nurse Practitioner- American Academy of Nurse Practitioners (AANPCB) |
| Hospital Affiliations |
|---|
| Baylor Scott & White Medical Center - Round Rock |
| Baylor Scott & White Medical Center - Pflugerville (Building 1) |
| Baylor Scott & White Medical Center - Buda |
| Baylor Scott & White Medical Center - Lakeway |
| Baylor Scott & White Medical Center - Austin |
| Baylor Scott & White Medical Center - Temple |
Insurances accepted
Baylor Scott & White has established agreements with several types of insurance to ensure your health needs are covered.
Insurance listings are subject to change without prior notice.
Please call your physician's office or your health or insurance plan to verify coverage information prior to scheduling your visit or procedure. Not all members participating in contracted networks have "in network" access. In network participation may change from time to time without prior notice. Independent providers (which could include, for example only, anesthesiologists, radiologists, pathologists, emergency medicine physicians, advance practice professionals, and other independent providers of health care services) may deliver part of your care, and such providers may be considered out-of-network on your health and insurance plans even if the Facility may be considered in network. If you desire additional information as to the providers who may be involved in providing your care, you can either ask your treating provider (who may know some of the specialists or groups who could be involved) or you can request a list of Facility-based physician groups by calling the following toll free number: (877) 810-0372. This list is updated annually and is subject to change without prior notice.
By searching you agree to these terms
-
Baylor Scott & White Health Plan - (2)Baylor Scott & White Health Plan-BSW Solutions PPOBaylor Scott & White Health Plan-RightCare STAR Medicaid Network
-
Cigna - (1)Cigna-HMO Open Access
-
FirstCare Health Plans - (2)FirstCare Health Plans-CHIPFirstCare Health Plans-STAR Medicaid - MRSA
-
Medicaid - (1)Medicaid-Superior HealthPlan
We’re sorry!
We couldn’t find any results for ""
Let’s tailor your healthcare to you.
Use MyBSWHealth to get a personalized care experience.
Patient Ratings (441)
The patient rating score is an average of all responses to physician-related questions on our nationally recognized Press Ganey Patient Satisfaction Survey .
| averageRating | metric | |
|---|---|---|
| 4.7 | Time Care Provider spent with Patient | |
| 4.6 | Wait Time at Clinic | |
| 4.7 | Provider showed concern | |
| 4.7 | Provider included you in decisions | |
| 4.8 | Friendliness/Courtesy of Care Provider | |
| 4.7 | Rate Care Provider |
Patient Comments (196)
Overview of patient comments
Summary created using AI
Patient comments are gathered from our Press Ganey Patient Satisfaction Survey and are displayed in their entirety. Patients are de-identified for confidentiality and patient privacy.
Patients appreciate
Hayley Peters, FNP consistently receives exceptional praise for her interpersonal skills and patient-centered approach. Patients repeatedly describe her as kind, caring, compassionate, and empathetic, with many highlighting her ability to make them feel heard, respected, and valued rather than just another patient. Her listening skills are particularly noteworthy, with numerous reviews mentioning that she takes time to listen thoroughly, doesn't rush visits, and asks thoughtful follow-up questions. Patients also frequently commend her professionalism, knowledge, and thoroughness in conducting examinations and explaining diagnoses, treatment options, and test results clearly. Her warm, friendly demeanor and excellent bedside manner create a comfortable environment where patients feel safe discussing their concerns. Many reviews specifically mention her efficiency while still being attentive, and several patients note they would highly recommend her or specifically request to see her again.
Patients also share
The reviews reveal very few areas for improvement, with the vast majority being overwhelmingly positive. One patient mentioned wishing Hayley had provided more detailed information about their diagnosis, including contagiousness and return-to-work guidance. Another review noted that while Hayley was great, the patient could sense she was overscheduled and needed to move to the next patient, which occasionally affected her ability to listen fully. One review simply described the experience as "ok" without elaboration, and another mentioned the provider being "a bit hyper." There were also a couple of instances where patients noted pronoun confusion in reviews, suggesting some documentation or communication inconsistencies. However, these concerns are minimal compared to the volume of positive feedback.