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Hayley Peters, FNP (Urgent Care)

Family Medicine

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About Hayley Peters, FNP (Urgent Care)

Hayley is passionate about empowering patients to better manage their health through patient education and open communication. Her professional interests include preventive care and diabetes. Hayley's free time is spent with family, friends, church, and running. She enjoys Baylor University athletics, musicals/theater, and photography. She loves spending time outdoors and traveling to new places around the world.

LanguagesEnglish
Ages SeenInfants and Toddlers (ages 0-2), Children (ages 3-11), Adolescents (ages 12-18), Adults, Geriatrics
Insurance Accepted
*Accepted plans and benefits may vary by location.
INSURANCE PLAN
Aetna - Aetna Signature Administrators
Aetna - Choice POS II
Aetna - Elect Choice
Aetna - Health Network Only
Aetna - Health Network Option
Aetna - HMO
Aetna - Managed Choice
Aetna - Open Access Elect Choice
Aetna - Open Access HMO
Aetna - Open Access Managed Choice
Aetna - Open Access Select
Aetna - Open Choice PPO
Aetna - QPOS
Aetna - Select SM
Aetna - US Access
Baylor Scott & White Health Plan - BSW Solutions PPO
Baylor Scott & White Health Plan - RightCare STAR Medicaid Network
Bell County Public Health District - Bell County Public Health District
Blue Cross Blue Shield - Blue Advantage Bronze
Blue Cross Blue Shield - Blue Advantage Gold
Blue Cross Blue Shield - Blue Advantage HMO
Blue Cross Blue Shield - Blue Advantage Silver
Blue Cross Blue Shield - Blue Choice Plus
Blue Cross Blue Shield - Blue Choice PPO
Blue Cross Blue Shield - Blue Essentials
Blue Cross Blue Shield - Blue Essentials Access HMO
Blue Cross Blue Shield - Blue Premier
Blue Cross Blue Shield - Blue Premier Open Access HMO
Blue Cross Blue Shield - Federal Select PPO
Blue Cross Blue Shield - Indemnity
Blue Cross Blue Shield - Medicare Advantage
Blue Cross Blue Shield - Medicare Advantage - EFH Retirees
Blue Cross Blue Shield - Medicare Advantage - Oncor
Blue Cross Blue Shield - ParPlan
Blue Cross Blue Shield - STAR Kids
Blue Cross Blue Shield - Traditional
Brookshire Brothers - Brookshire Brothers Employee Plan (Nexcaliber)
Cigna - CAC Plan
Cigna - Cigna Choice Fund
Cigna - EPO
Cigna - Flexcare
Cigna - Great West Open Access PPO-Open Access
Cigna - Great West POS
Cigna - Great West PPO
Cigna - HMO
Cigna - HMO Open Access
Cigna - HMO/POS
Cigna - LocalPlus
Cigna - LocalPlusIN
Cigna - Network
Cigna - Network Open Access
Cigna - Network POS
Cigna - Open Access Plus
Cigna - POS
Cigna - POS Open Access
Cigna - PPO
Consolidated Association of Railroad Employees - Self-Insured Employee Plan
Coventry - Coventry/First Health
DFW ConnectedCare - American Airlines Employee Benefit Plan
Envolve Vision - Envolve Vision
EyeMed Vision - EyeMed Vision
First Health - First Health PPO
FirstCare Health Plans - CHIP
FirstCare Health Plans - STAR Medicaid - MRSA
Galaxy Health Network - Galaxy Health Network
Gladney Center - Gladney Center
HealthSmart - ACCEL Network
HealthSmart - HealthSmart PPO
HealthSmart - HealthSmart Preferred Care EPO
HealthSmart - HealthSmart Preferred Care GEPO
HealthSmart - Preferred Network
Humana Behavioral - Tricare Members Only
Humana - ChoiceCare
Humana - ChoiceCare Preferred Network
Humana - Commercial HMO Plans
Humana - Commercial PPO Plans
Humana - Humana Preferred
Humana - Medicare Advantage Plans (exclude Southwestern Health Resources Network)
Humana - National POS
Imagine Health - EPN
Independent Medical Systems - IMS Network
Magellan - CHIP
Magellan - Navigator Networks
Magellan - Pinnacle Networks
Magellan - STAR
Magellan - STAR Kids
Magellan - Summit Networks
Medicaid - AmeriGroup
Medicaid - Oklahoma Medicaid
Medicaid - Parkland HealthFirst
Medicaid - Superior HealthPlan
Medicaid - Traditional Medicaid
Medical Development International - MDI
Medicare Railroad - Medicare Railroad
Medicare - Traditional Medicare
Midland Memorial Hospital - Employee Benefit Plan
Mother Frances Hospital Regional - Self-Insured Employee Plan
OccuNet - Occupational Networks of Texas, Inc.
Optum - United Behavioral Healthcare/Optum
PHCS Network - Beech Street of Texas PPO
PHCS Network - Private Health Care SYstem PPO
Reny Company - Workers Comp
Rockport - Workers Comp
Sedgwick Preferred Network f/k/a Southwest Medical - Workers Comp
Superior Health Plan - Ambetter Balance Care - Silver
Superior Health Plan - Ambetter Secure Care - Gold
Superior Health Plan - CHIP
Superior Health Plan - CHIP Perinate
Superior Health Plan - Foster Care
Superior Health Plan - STAR
Superior Health Plan - STAR+PLUS
Superior Vision - Superior Vision
Superior - Ambetter Balance Care - Silver
Superior - Ambetter Secure Care - Gold
Three Rivers Network - Three Rivers Network
Tricare - Tricare Extra
Tricare - Tricare Prime
Tricare - Tricare Select
TriWest HealthCare - VA-PCCC
United Behavioral Healthcare/Optum - United Behavioral Healthcare/Optum
UnitedHealth - AARP Medicare Complete
UnitedHealth - Charter EPO
UnitedHealth - Charter HMO
UnitedHealth - Charter POS
UnitedHealth - CHIP
UnitedHealth - Choice +HMO
UnitedHealth - Choice EPO
UnitedHealth - Choice HMO
UnitedHealth - Choice Plus POS
UnitedHealth - Core Choice Plus POS
UnitedHealth - Core EPO
UnitedHealth - Core HMO
UnitedHealth - Dual Complete Medicare Advantage
UnitedHealth - Group Medicare Advantage
UnitedHealth - Medicare Complete
UnitedHealth - Medicare Gold
UnitedHealth - Medicare Silver
UnitedHealth - Navigate EPO
UnitedHealth - Navigate HMO
UnitedHealth - Navigate HMO+
UnitedHealth - Navigate POS
UnitedHealth - Nexus ACO OA
UnitedHealth - Options PPO
UnitedHealth - PPO
UnitedHealth - Secure Horizons
UnitedHealth - Select +
UnitedHealth - Select EPO
UnitedHealth - Select HMO
UnitedHealth - Select Plus POS
UnitedHealth - STAR
UnitedHealth - STAR Kids
UnitedHealth - STAR+PLUS
UnitedHealth - UHC West Signature Value Gated HMO
University Mary Hardin - Baylor-Employee Benefit Plan
Your rights and protections against surprise medical bills

Insurance listings are subject to change without prior notice. Please call your physician's office or your health or insurance plan to verify coverage information prior to scheduling your visit or procedure. Not all members participating in contracted networks have "in network" access. In network participation may change from time to time without prior notice. Independent providers (which could include, for example only, anesthesiologists, radiologists, pathologists, emergency medicine physicians, advance practice professionals, and other independent providers of health care services) may deliver part of your care, and such providers may be considered out-of-network on your health and insurance plans even if the Facility may be considered in network. If you desire additional information as to the providers who may be involved in providing your care, you can either ask your treating provider (who may know some of the specialists or groups who could be involved) or you can request a list of Facility-based physician groups by calling the following toll free number: (877) 810-0372. This list is updated annually and is subject to change without prior notice.

Background

Education
  • Education: Master of Science, Texas Woman's University (2014)
Certifications
  • Family Nurse Practitioner - American Academy of Nurse Practitioners

Reviews (218) for Hayley Peters, FNP (Urgent Care)

Overall: 4.5*
Care Provider Efforts to Include in Decisions
Friendliness / Courtesy of Care Provider
Care Provider showed Concern for Questions/Worries
Time Care Provider spent with Patient
Rate Care Provider
Wait Time at Clinic

Patient Comments**

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Mar 12, 2023
Hayle was attentive to my medical needs and very informative. Very professional.
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Mar 10, 2023
Hayley took the time to listen to my concerns. She gave me helpful information so I could get better.
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Mar 10, 2023
Pleasent visit, Gave me the correct meds.for my Problem.
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Mar 10, 2023
She listened, explained and discussed options for treatment
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Mar 9, 2023
She explained everything very friendly and was fast
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Mar 9, 2023
Made a comfortable environment, for an uncomfortable situation
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Mar 8, 2023
She was very helpful and patient with me. She gave clear explanations and helped calm me down when I was struggling.
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Mar 8, 2023
Excellent
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Mar 7, 2023
Okay very very helpful
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Mar 7, 2023
Great
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Mar 3, 2023
She is an excellent Dra, very professional, attentive and polite, she welcomed me very well, I felt very safe and calm.
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Feb 28, 2023
She was very professional, friendly and helpful
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Feb 22, 2023
She was nice and knew what she was doing
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Feb 21, 2023
She helped my daughter tremendously and made her feel comfortable when she got scared. She also helped adjust her medication when we discovered she was allergic to it.
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Feb 21, 2023
She was an amazing doctor and helped my daughter tremendously. She also put in a secondary medication to help so she could finally eat after her visit.
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Feb 21, 2023
Haley and the nurses were great. Hayley explained everything possibly going in and options for pain management.
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Feb 21, 2023
I was a late walk in and they still took the time to see me and care for me.
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Feb 17, 2023
She took great care in learning everything to best help and fix the medical issue
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Feb 15, 2023
Dr. Haley lead our appointment with so much great energy. I really appreciated her approach to my walk in appointment.
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Feb 15, 2023
She took the time to listen to me and I really felt her compassion.
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Feb 13, 2023
I didn't have to wait to be seen. This makes an important and positive impact, especially when one is feeling ill. Felt quality of care as well. Front desk was also very respectful, kindly welcoming and helpful.
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Feb 12, 2023
Best waiting time ever. Barely warmed up chair and name was called Went through routine and saw Dr quickly.
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Feb 10, 2023
She listened and took the time to actually examine me, and she addressed me guarding the tender area.
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Feb 9, 2023
She was very friendly and efficient and really listened and seemed to care. She was very quick to attend to my care without rushing me.
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Feb 7, 2023
I had a great experience here. The provider really listened to me and took her time. I didn't feel rushed or like I was being silly with my complaints. She took care and made sure all testing was done that would help provide me with solutions
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Feb 7, 2023
Hayley was great and made sure she took all precautions to make sure I was good.
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Feb 3, 2023
Excellent care; I very much appreciated the call, after I tested positive for Covid, on what to do next
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Jan 26, 2023
She was very professional and took time to listen to me and gave me options.
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Jan 26, 2023
She was very attentive & explained what was happening. She also suggested follow up with a specialist & PCP.
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Jan 25, 2023
She's awesome! Great information and connection with patient. Highly recommend
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Jan 25, 2023
Polite, understanding, and knowledgeable thank you for the help!
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Jan 25, 2023
Ms Peters is personable and knowledgeable. She is an asset to BSW Pflugerville Clinic.
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Jan 25, 2023
She was patient and listened to concerns
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Jan 25, 2023
I appreciated how kind everyone was and really appreciated how the APRN Haley listen to what I had to say and provided me what I felt I needed without having to ask. She took a X-ray view of my chest and I was so glad she did!
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Jan 23, 2023
Very thorough, professional and friendly
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Jan 23, 2023
She was very thorough and was extremely nice
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Jan 22, 2023
She was very kind, well educated and helped give me some relief.
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Jan 22, 2023
Really enjoyed my experience! I would go back to this provider!
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Jan 19, 2023
She took care of my problem
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Jan 19, 2023
I was in severe pain and was a walk-in they got to me as soon as they could and the whole clinic was very nice
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Jan 18, 2023
Very thorough, kind and compassionate. Really took the time to explain what was going on
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Jan 17, 2023
Haley listened to me and rhen recommended best actuon plan in helping me feel better.
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Jan 12, 2023
Hayley is great! She listened to my concerns and was ready to help me figure out the best steps for my sons care.
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Jan 11, 2023
Actually had a good time going to the doctors office.
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Jan 10, 2023
Hayley was very thorough and answered our questions accordingly. Awesome bedside manners!!!!
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Jan 10, 2023
Very thorough and explained everything to me. Also completely aware of all my allergies when prescribing meds.
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Jan 8, 2023
Listened to what I was saying!
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Jan 5, 2023
Good
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Jan 4, 2023
This is the best care I've received in Pflugerville so far. The office and the doctor were great and the communication post-visit was exceptional as well!
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Jan 4, 2023
This is one of the most professional and caring providers I have had the pleasure to be seen bye. She really made me feel like my situation was the most important one of the day! She explained everything to me and made sure I was involved in the process.
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Jan 3, 2023
Patient with me and my difficulties in obtaining a specimen.
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Dec 30, 2022
NURSE Hayley and the LVN assisting her were very thorough in assessing my son. I appreciate their kindness and attention.
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Dec 29, 2022
Very helpful and listened to all my concerns.
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Dec 29, 2022
Absolutely impressive level of knowledge, professionalism, attentiveness and compassion!
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Dec 21, 2022
Just started with this group and everything so far has been great.
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Dec 21, 2022
Very friendly and easy to communicate my concerns with. She was very good about explaining my issue and how we are going to treat it.
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Dec 21, 2022
Very nice and helpful
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Dec 21, 2022
Explained a lot and answered all my questions
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Dec 18, 2022
She was very good and she listening whit patients
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Dec 14, 2022
He came back and spoke with my family after talking to me in the morning,
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Dec 13, 2022
The doctor was kind and she answered all my questions
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Dec 8, 2022
As the on physician call Ms. Haley used effective listening skills, was extremely appropriate and professional. It's apparent she made the right recommendation In treatment. The aliment I needed addressed has greatly improved. As she Instructed, I will return for a follow up with my personal physician, Thank You, Ms. Haley.
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Dec 7, 2022
Friendly, efficient
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Dec 7, 2022
Very thorough, and professional. Would definitely want to see her again.
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Dec 4, 2022
Friendly, knowlegable,answered all my questions, made me feel at ease.
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Dec 1, 2022
Very professional,
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Dec 1, 2022
Professional and Caring and Knowledgeable
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Nov 30, 2022
She took her time and the prescriptions she prescribed worked wonders. I felt 95% better the next day.
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Nov 29, 2022
Hayley went above and beyond to see me in clinic when they were already full and towards the end of the night. She was kind, thorough and provided me the care that I needed quickly!
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Nov 29, 2022
Very nice and caring attitude. Made me feel comfortable and answered my questions. Explained issues very well.
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Nov 21, 2022
Very prompt and professional!! I throughly enjoyed my appointment.
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Nov 21, 2022
She listened to our concern and looked over at our daughter thoroughly. Was very kind to our daughter and patient.
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Nov 19, 2022
Very attentive and through.
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Nov 15, 2022
She was a nice person and let me ask her a lot of questions
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Nov 11, 2022
Thorough and professional.
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Nov 10, 2022
She was friendly and approachable, and easy to talk to, so those were super awesome quality...especially at the hospitals/doctors office! 1 area that could be improved...possibly...is to listen a bit more. I mentioned I have ear ache and possibly ear infection but regardless, ear ache and painful ear canal. She checked the ear drum to determine if I have ear infection but didn't seem like she checked the ear canal. I asked about checking ear canal again but...I'm guessing BSW policy or something that she can't check multiple things, maybe?? Today, my ear canal hurts more and even a soft object hurts when touched. Whatever is happening to my ear canal...I'm hoping the antibiotics she prescribed will help to heal my ear canal. Overall, I'm glad she was there to help -- I felt she cared about me improving my health issue that I was there for.
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Nov 9, 2022
Profisionasim
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Oct 28, 2022
Ms Haley is very informative and caring! I wish she were a primary physician instead of a walk-in
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Oct 25, 2022
Listened & answered
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Oct 21, 2022
She was up front and let me she know she wasn't comfortable handling my cut and sent me to the ER
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Oct 20, 2022
She actively listens to my concerns
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Oct 20, 2022
Very friendly, thorough, and professional
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Oct 13, 2022
Caring, knowledgeable, listener
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Oct 5, 2022
Very professional
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