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Hayley Peters, FNP (Urgent Care)

Family Medicine

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About Hayley Peters, FNP (Urgent Care)

Hayley is passionate about empowering patients to better manage their health through patient education and open communication. Her professional interests include preventive care and diabetes. Hayley's free time is spent with family, friends, church, and running. She enjoys Baylor University athletics, musicals/theater, and photography. She loves spending time outdoors and traveling to new places around the world.

LanguagesEnglish
Ages SeenInfants and Toddlers (ages 0-2), Children (ages 3-11), Adolescents (ages 12-18), Adults, Geriatrics
Hospital Affiliations
  • Baylor Scott & White Medical Center - Round Rock
  • Baylor Scott & White Medical Center - Pflugerville
  • Baylor Scott & White Medical Center - Lakeway
  • Baylor Scott & White Medical Center - Buda
  • Baylor Scott & White Medical Center - Temple
  • Baylor Scott & White Medical Center - Austin
Insurance Accepted
*Accepted plans and benefits may vary by location.
INSURANCE PLAN
Aetna - Aetna Signature Administrators
Aetna - Choice POS II
Aetna - Elect Choice
Aetna - Health Network Only
Aetna - Health Network Option
Aetna - HMO
Aetna - Managed Choice
Aetna - Open Access Elect Choice
Aetna - Open Access HMO
Aetna - Open Access Managed Choice
Aetna - Open Access Select
Aetna - Open Choice PPO
Aetna - QPOS
Aetna - Select SM
Aetna - US Access
Bell County Public Health District - Bell County Public Health District
Blue Cross Blue Shield - Blue Advantage Bronze
Blue Cross Blue Shield - Blue Advantage Gold
Blue Cross Blue Shield - Blue Advantage HMO
Blue Cross Blue Shield - Blue Advantage Silver
Blue Cross Blue Shield - Blue Choice Plus
Blue Cross Blue Shield - Blue Choice PPO
Blue Cross Blue Shield - Blue Essentials
Blue Cross Blue Shield - Blue Essentials Access HMO
Blue Cross Blue Shield - Blue Premier
Blue Cross Blue Shield - Blue Premier Open Access HMO
Blue Cross Blue Shield - Federal Select PPO
Blue Cross Blue Shield - Indemnity
Blue Cross Blue Shield - Medicare Advantage
Blue Cross Blue Shield - Medicare Advantage - EFH Retirees
Blue Cross Blue Shield - Medicare Advantage - Oncor
Blue Cross Blue Shield - ParPlan
Blue Cross Blue Shield - STAR Kids
Blue Cross Blue Shield - Traditional
Brookshire Brothers - Brookshire Brothers Employee Plan (Nexcaliber)
Cigna - CAC Plan
Cigna - Cigna Choice Fund
Cigna - EPO
Cigna - Flexcare
Cigna - Great West Open Access PPO-Open Access
Cigna - Great West POS
Cigna - Great West PPO
Cigna - HMO
Cigna - HMO Open Acces
Cigna - HMO Open Access
Cigna - HMO/POS
Cigna - LocalPlus
Cigna - LocalPlusIN
Cigna - Network
Cigna - Network Open Access
Cigna - Network POS
Cigna - Open Access Plus
Cigna - POS
Cigna - POS Open Access
Cigna - PPO
Consolidated Association of Railroad Employees - Self-Insured Employee Plan
Coventry - Coventry/First Health
Envolve Vision - Envolve Vision
EyeMed Vision - EyeMed Vision
First Health - First Health PPO
FirstCare Health Plans - CHIP
FirstCare Health Plans - STAR Medicaid - MRSA
Galaxy Health Network - Galaxy Health Network
Gladney Center - Gladney Center
Healthscope - DART ACO
Healthscope - DART ACO Flex
HealthSmart - ACCEL Network
HealthSmart - HealthSmart PPO
HealthSmart - HealthSmart Preferred Care EPO
HealthSmart - HealthSmart Preferred Care GEPO
HealthSmart - Preferred Network
Humana Behavioral - Tricare Members Only
Humana - ChoiceCare
Humana - ChoiceCare Preferred Network
Humana - Commercial HMO Plans
Humana - Commercial PPO Plans
Humana - Humana Preferred
Humana - Medicare Advantage Plans (exclude Southwestern Health Resources Network)
Humana - National POS
Imagine Health - EPN
Independent Medical Systems - IMS Network
Magellan - CHIP
Magellan - Navigator Networks
Magellan - Pinnacle Networks
Magellan - STAR
Magellan - STAR Kids
Magellan - Summit Networks
Medicaid - AmeriGroup
Medicaid - Oklahoma Medicaid
Medicaid - Parkland HealthFirst
Medicaid - Superior HealthPlan
Medicaid - Traditional Medicaid
Medical Development International - MDI
Medicare Railroad - Medicare Railroad
Medicare - Traditional Medicare
Midland Memorial Hospital - Employee Benefit Plan
Mother Frances Hospital Regional - Self-Insured Employee Plan
OccuNet - Occupational Networks of Texas, Inc.
Optum - United Behavioral Healthcare/Optum
PHCS Network - Beech Street of Texas PPO
PHCS Network - Private Health Care SYstem PPO
Reny Company - Workers Comp
Rockport - Workers Comp
Scott & White Health Plan - RightCare STAR Medicaid Network
Sedgwick Preferred Network f/k/a Southwest Medical - Workers Comp
Superior Vision - Superior Vision
Superior - Ambetter Balance Care - Silver
Superior - Ambetter Secure Care - Gold
Superior - CHIP
Superior - CHIP Perinate
Superior - Foster Care
Superior - STAR
Superior - STAR+PLUS
Three Rivers Network - Three Rivers Network
Tricare - Tricare Extra
Tricare - Tricare Prime
Tricare - Tricare Select
TriWest - VA-PCCC
United Behavioral Healthcare/Optum - United Behavioral Healthcare/Optum
UnitedHealth - AARP Medicare Complete
UnitedHealth - Charter EPO
UnitedHealth - Charter HMO
UnitedHealth - Charter POS
UnitedHealth - CHIP
UnitedHealth - Choice +HMO
UnitedHealth - Choice EPO
UnitedHealth - Choice HMO
UnitedHealth - Choice Plus POS
UnitedHealth - Core Choice Plus POS
UnitedHealth - Core EPO
UnitedHealth - Core HMO
UnitedHealth - Dual Complete Medicare Advantage
UnitedHealth - Group Medicare Advantage
UnitedHealth - Medicare Complete
UnitedHealth - Medicare Gold
UnitedHealth - Medicare Silver
UnitedHealth - Navigate EPO
UnitedHealth - Navigate HMO
UnitedHealth - Navigate HMO+
UnitedHealth - Navigate POS
UnitedHealth - Nexus ACO OA
UnitedHealth - Options PPO
UnitedHealth - PPO
UnitedHealth - Secure Horizons
UnitedHealth - Select +
UnitedHealth - Select EPO
UnitedHealth - Select HMO
UnitedHealth - Select Plus POS
UnitedHealth - STAR
UnitedHealth - STAR Kids
UnitedHealth - STAR+PLUS
UnitedHealth - UHC West Signature Value Gated HMO
University Mary Hardin - Baylor-Employee Benefit Plan
Your rights and protections against surprise medical bills

Insurance listings are subject to change without prior notice. Please call your physician's office or your health or insurance plan to verify coverage information prior to scheduling your visit or procedure. Not all members participating in contracted networks have "in network" access. In network participation may change from time to time without prior notice. Independent providers (which could include, for example only, anesthesiologists, radiologists, pathologists, emergency medicine physicians, advance practice professionals, and other independent providers of health care services) may deliver part of your care, and such providers may be considered out-of-network on your health and insurance plans even if the Facility may be considered in network. If you desire additional information as to the providers who may be involved in providing your care, you can either ask your treating provider (who may know some of the specialists or groups who could be involved) or you can request a list of Facility-based physician groups by calling the following toll free number: (877) 810-0372. This list is updated annually and is subject to change without prior notice.

Background

Education
  • Education: Master of Science, Texas Woman's University (2014)
Certifications
  • Family Nurse Practitioner - American Academy of Nurse Practitioners

Reviews (209) for Hayley Peters, FNP (Urgent Care)

Overall: 4.5*
Care Provider Efforts to Include in Decisions
Friendliness / Courtesy of Care Provider
Care Provider showed Concern for Questions/Worries
Time Care Provider spent with Patient
Rate Care Provider
Wait Time at Clinic

Patient Comments**

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Nov 11, 2022
Thorough and professional.
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Nov 10, 2022
She was friendly and approachable, and easy to talk to, so those were super awesome quality...especially at the hospitals/doctors office! 1 area that could be improved...possibly...is to listen a bit more. I mentioned I have ear ache and possibly ear infection but regardless, ear ache and painful ear canal. She checked the ear drum to determine if I have ear infection but didn't seem like she checked the ear canal. I asked about checking ear canal again but...I'm guessing BSW policy or something that she can't check multiple things, maybe?? Today, my ear canal hurts more and even a soft object hurts when touched. Whatever is happening to my ear canal...I'm hoping the antibiotics she prescribed will help to heal my ear canal. Overall, I'm glad she was there to help -- I felt she cared about me improving my health issue that I was there for.
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Nov 9, 2022
Profisionasim
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Oct 28, 2022
Ms Haley is very informative and caring! I wish she were a primary physician instead of a walk-in
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Oct 25, 2022
Listened & answered
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Oct 21, 2022
She was up front and let me she know she wasn't comfortable handling my cut and sent me to the ER
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Oct 20, 2022
She actively listens to my concerns
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Oct 20, 2022
Very friendly, thorough, and professional
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Oct 13, 2022
Caring, knowledgeable, listener
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Oct 5, 2022
Very professional
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Oct 1, 2022
She was very professional and always concerned about my health.
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Sep 28, 2022
She was prompt (considering we were a walk in), friendly and thorough. Kind bedside manner.
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Sep 23, 2022
Fast, Friendly, and very professional. Great personality.
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Sep 22, 2022
She was a great communicator and listened. She was knowledgeable and kind
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Sep 21, 2022
A person who doesn't know how to deal with people. She didn't listen, judging. I was not comfortable. Never had such a bad experience with a doctor.
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Sep 21, 2022
Hayley was very personable. I could tell she really cared about what I was going through.
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Sep 18, 2022
Friendly and allowed me to participate in decision making
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Sep 8, 2022
"Thank you very much! Everyone is so friendly and I am very thankful you are in this area to care for us when we need you. Your hours you are available are wonderful. The Doctor, nurse & staff are professional and very thorough." This was a fantastic experience!
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Sep 7, 2022
We love Hayley and value her opinion and expertise.
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Sep 6, 2022
Very nice, great ora! Knowledgeable!
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Sep 5, 2022
Haley was so nice and kind and thorough and talked through everything I was concerned about. She was friendly and personable and wonderful.
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Sep 4, 2022
Friendly and knowledgeable
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Aug 27, 2022
She was kind, patient and listened to my concerns.
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Aug 23, 2022
Thanks
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Aug 22, 2022
Professional and listened
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Aug 20, 2022
Haley always listens attentively and gives the best solution and is willing to try things to find the best answer. I'm glad I was able to see her!
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Aug 18, 2022
Great experience she was very knowledgeable about my problem
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Aug 18, 2022
Professional and attentive
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Aug 18, 2022
Very energetic, thorough, concerned and patient. Made me very comfortable.
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Aug 16, 2022
Knowledgeable, friendly and caring
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Aug 9, 2022
She was caring and professional
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Aug 9, 2022
She was personable and attentive to my needs.
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Aug 9, 2022
Very nice
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Aug 9, 2022
Haley was very nice I have fallen hit the back of my head on a Side of a cupboard I feel Haley felt after I said that I drove in and she checked my eyes and my blood pressure and all that and thought that I did not need an x-ray though I did have a bruised head I would've liked an x-ray Oh no I am all right at 78 years looking back at it and you're asking I think she should've insisted on an x-ray
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Aug 7, 2022
All went well. Pleasant experience.
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Aug 3, 2022
Wait time was fantastic. Ms Peters was courteous, professional and treated me as a valuable patient
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Aug 2, 2022
Haley listened to my description of symptoms and provide recommendation for treatment.
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Aug 2, 2022
Very good!
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Aug 2, 2022
Very professional and friendly.
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Aug 1, 2022
Very quick; clear communication
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Jul 29, 2022
Excellent care
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Jul 27, 2022
Extremely professional and knowledgeable. I couldn't have asked for a better visit.
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Jul 23, 2022
I went as a walk-in and only waited 40 minutes. The doctor and nurse were great.
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Jul 21, 2022
Very nice caring and courteos
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Jul 15, 2022
Felt confident that my shoulder would heal
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Jul 13, 2022
Quick, friendly and thorough
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Jul 6, 2022
Great service and staff
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Jun 24, 2022
She was able to come in and run the test she felt necessary to get the proper denounces. Then she let me now when the results will be In.
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Jun 22, 2022
Very friendly and thorough, good listener.
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Jun 22, 2022
Made me feel very comfortable, liked her personality, I was very happy with my visit.
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Jun 22, 2022
She was awesome. Wish she was a primary doctor cause she went through everything with me and went above for all of her concerns and thoughts. Rate her a 10 again Thank you
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Jun 22, 2022
Freindly concern
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Jun 18, 2022
It felt good to actually have someone care about you and not the bottom line
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Jun 14, 2022
She helped me with my pain and treatment options
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Jun 14, 2022
I love dhe take care of yourself thank you
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Jun 10, 2022
Friendly at first but at one time I felt she was not listening to me about my concerns. This quickly passed and all was well
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Jun 9, 2022
Care provider was polite and spent appropriate amount of time explaining treatment plan.
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Jun 9, 2022
She was very helpful.
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Jun 9, 2022
Greeted me and basically took care of me since I walked in the door. Didn't wait that long in the waiting area. From the staff all the way to the doctor, I was treated very well.
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