Jennifer Lanette Cain, FNP
Family Medicine
MyBSWHealth
Next available appointments
Times may vary. Displayed times are for in-person visits. Additional times may be available for both new and current patients.
Mon, 1/19
- 1:30 PM
Tue, 1/20
- 9:30 AM
- 11:15 AM
- 2:00 PM
Wed, 1/21
- 9:45 AM
- 10:15 AM
- 11:15 AM
Locations of Jennifer Lanette Cain, FNP
Baylor Scott & White Hillcrest Clinic - China Spring
9821 China Spring Rd , Waco, TX, 76708- Monday:8:00 am-5:00 pm
- Tuesday:8:00 am-5:00 pm
- Wednesday:8:00 am-5:00 pm
- Thursday:8:00 am-5:00 pm
- Friday:8:00 am-5:00 pm
Office Hours
Biography
| Ages Seen |
|---|
| Infants and Toddlers (ages 0-2) |
| Children (ages 3-11) |
| Adolescents (ages 12-18) |
| Adults |
| Geriatrics |
| Language(s) Spoken |
|---|
| English |
Insurances accepted
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Patient Ratings (690)
The patient rating score is an average of all responses to physician-related questions on our nationally recognized Press Ganey Patient Satisfaction Survey .
| averageRating | metric | |
|---|---|---|
| 4.8 | Wait Time at Clinic | |
| 4.9 | Friendliness/Courtesy of Care Provider | |
| 4.9 | Time Care Provider spent with Patient | |
| 4.9 | Provider showed concern | |
| 4.9 | Provider included you in decisions | |
| 4.9 | Rate Care Provider |
Patient Comments (376)
Overview of patient comments
Summary created using AI
Patient comments are gathered from our Press Ganey Patient Satisfaction Survey and are displayed in their entirety. Patients are de-identified for confidentiality and patient privacy.
Patients appreciate
Jennifer Cain, FNP consistently receives exceptional praise for her listening skills and patient-centered approach to care. Patients repeatedly emphasize that she takes adequate time with each person, never rushing appointments and making them feel heard and valued. Her caring, compassionate, and warm demeanor is mentioned throughout the reviews, with patients describing her as professional, knowledgeable, and thorough in her assessments. Many reviewers highlight her ability to explain medical information clearly in understandable terms, her attentiveness to patient concerns, and her genuine interest in their wellbeing. Patients frequently note her excellent bedside manner, describing her as kind, friendly, personable, and easy to talk to. Multiple reviewers mention they have recommended her to family and friends, and some patients report driving significant distances or staying with the practice specifically because of her care.
Patients also share
The reviews reveal very limited areas for improvement, with only a few concerns noted among hundreds of positive comments. One patient felt they were given finite time to discuss health concerns, which contrasts sharply with the overwhelming majority who praise her for taking adequate time. Another reviewer mentioned that while Jennifer's bedside manner and initial care were excellent, there was a lack of follow-through when seeking alternative treatments after the first option didn't work. One patient noted that communication after the visit was poor, though they praised Jennifer herself. A separate review mentioned administrative communication issues following the appointment, though again the provider interaction was rated positively.