Locations of Johanna Duron Romero, AGPCNP

Baylor Scott & White Cardiac Surgery Specialists - Plano
4708 Alliance Blvd Pavilion I, Ste 540, Plano, TX, 75093- Monday:8:30 am-4:30 pm
- Tuesday:8:30 am-4:30 pm
- Wednesday:8:30 am-4:30 pm
- Thursday:8:30 am-4:30 pm
- Friday:8:30 am-4:30 pm
Office Hours
Biography
| Language(s) Spoken |
|---|
| English |
| Education |
|---|
| Education: The University of Texas at Arlington College of Nursing and Health Innovation (2022) |
| Certifications |
|---|
| Adult Gerontology Primary Care Nurse Practitioner- American Nurses Credentialing Center |
| Hospital Affiliations |
|---|
| Baylor Scott & White The Heart Hospital - Denton |
| Baylor Scott & White Medical Center - Plano |
| Baylor Scott & White The Heart Hospital - Plano |
| Baylor Scott & White The Heart Hospital - Dallas |
Insurances accepted
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Patient Ratings (627)
The patient rating score is an average of all responses to physician-related questions on our nationally recognized Press Ganey Patient Satisfaction Survey .
| averageRating | metric | |
|---|---|---|
| 4.8 | Wait Time at Clinic | |
| 4.9 | Provider showed concern | |
| 4.9 | Provider included you in decisions | |
| 4.9 | Time Care Provider spent with Patient | |
| 4.9 | Friendliness/Courtesy of Care Provider | |
| 4.9 | Rate Care Provider |
Patient Comments (255)
Overview of patient comments
Summary created using AI
Patient comments are gathered from our Press Ganey Patient Satisfaction Survey and are displayed in their entirety. Patients are de-identified for confidentiality and patient privacy.
Patients appreciate
Johanna Romero consistently receives exceptional praise from patients for her professionalism, knowledge, and compassionate care. Patients repeatedly highlight her thoroughness in explaining medical information, test results, and procedures in ways that are easy to understand. She is frequently commended for taking adequate time with patients, never rushing appointments, and ensuring all questions are answered comprehensively. Her interpersonal skills stand out prominently, with patients describing her as kind, caring, personable, warm, friendly, and genuinely concerned about their wellbeing. Many reviews emphasize her excellent listening skills and ability to make patients feel comfortable and valued. Her attention to detail, particularly in post-operative care and wound management, receives consistent recognition.
Patients also share
While overwhelmingly positive, a few reviews identify areas for improvement. One patient noted that Johanna sometimes used medical terminology without initially explaining it, requiring the patient to interrupt and ask for clarification. The patient suggested she should better adjust her language to ensure patients understand without needing to ask repeatedly. Another patient mentioned wanting a visual diagram to better understand their upcoming surgery rather than just verbal explanations. One review indicated difficulty obtaining a requested image of a surgical procedure location, with the surgeon's report being read instead, which was harder for the patient to fully comprehend. A couple of patients noted they couldn't provide comprehensive ratings due to limited exposure during single pre-surgical clearance visits.