Locations of Katrina Kelley McMullen, WHNP

Biography

Language(s) Spoken
English
Education
Education: Texas Woman's University (2010)
Certifications
Womens Healthcare Nurse Practitioner- National Certification Corporation
Hospital Affiliations
Baylor Scott & White Medical Center - Plano
Baylor Scott & White Medical Center - Grapevine

Insurances accepted

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Patient Ratings (388)

The patient rating score is an average of all responses to physician-related questions on our nationally recognized Press Ganey Patient Satisfaction Survey .

4.9 overall patient satisfaction
averageRating metric
5.0
Time Care Provider spent with Patient
4.9
Wait Time at Clinic
5.0
Provider showed concern
5.0
Provider included you in decisions
5.0
Friendliness/Courtesy of Care Provider
4.9
Rate Care Provider

Patient Comments (244)

Overview of patient comments

Summary created using AI

Patients appreciate

Katrina McMullen consistently receives exceptional praise for her interpersonal skills and clinical approach. Patients repeatedly highlight her empathetic, caring, and kind demeanor, noting that she makes them feel comfortable and at ease during visits. Her listening skills are frequently commended, with patients appreciating that she takes time to hear their concerns without rushing appointments. Reviewers consistently mention her thoroughness in explanations, describing how she communicates medical information in clear, understandable terms and answers all questions comprehensively. Her professionalism, knowledge, and gentle bedside manner are recurring themes, with many patients specifically noting that she explains treatment options with detailed pros and cons, uses visual aids when helpful, and ensures patients understand their diagnosis and care plans. Multiple reviews mention her follow-up care and genuine concern for patient wellbeing.

Patients also share

Very few areas for improvement emerge from the reviews. One patient expressed disappointment about not being informed during their visit that Katrina would no longer be seeing patients at the Grapevine office location, learning this only when attempting to schedule a follow-up appointment. Another review noted that while the provider answered many questions, not all questions were addressed during the visit. One patient mentioned a slightly lower rating without specific explanation of concerns. These instances are rare among the overwhelmingly positive feedback.

Patient comments are gathered from our Press Ganey Patient Satisfaction Survey and are displayed in their entirety. Patients are de-identified for confidentiality and patient privacy.