Locations of Katrina Kelley McMullen, WHNP

Baylor Scott & White Texas Urogynecology Associates - Plano
4601 Old Shepard Pl Bldg 3, Ste 305, Plano, TX, 75093- Monday:8:30 am-5:00 pm
- Tuesday:8:30 am-5:00 pm
- Wednesday:8:30 am-5:00 pm
- Thursday:8:30 am-5:00 pm
- Friday:8:30 am-5:00 pm

Baylor Scott & White Texas Urogynecology Associates - Grapevine
1631 Lancaster Dr Ste 370, Grapevine, TX, 76051Office Hours
Biography
| Language(s) Spoken |
|---|
| English |
| Education |
|---|
| Education: Texas Woman's University (2010) |
| Certifications |
|---|
| Womens Healthcare Nurse Practitioner- National Certification Corporation |
| Hospital Affiliations |
|---|
| Baylor Scott & White Medical Center - Plano |
| Baylor Scott & White Medical Center - Grapevine |
Insurances accepted
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Patient Ratings (388)
The patient rating score is an average of all responses to physician-related questions on our nationally recognized Press Ganey Patient Satisfaction Survey .
| averageRating | metric | |
|---|---|---|
| 5.0 | Time Care Provider spent with Patient | |
| 4.9 | Wait Time at Clinic | |
| 5.0 | Provider showed concern | |
| 5.0 | Provider included you in decisions | |
| 5.0 | Friendliness/Courtesy of Care Provider | |
| 4.9 | Rate Care Provider |
Patient Comments (241)
Overview of patient comments
Summary created using AI
Patient comments are gathered from our Press Ganey Patient Satisfaction Survey and are displayed in their entirety. Patients are de-identified for confidentiality and patient privacy.
Patients appreciate
Katrina McMullen consistently receives exceptional praise from patients for her outstanding communication skills and compassionate bedside manner. Patients repeatedly highlight her ability to listen attentively to concerns, take time to thoroughly explain diagnoses and treatment options, and answer all questions without rushing through appointments. Her professional yet warm demeanor helps patients feel comfortable and at ease, particularly during sensitive examinations. Reviewers frequently describe her as kind, caring, knowledgeable, and genuinely concerned about their wellbeing. Many patients specifically appreciate how she explains medical information in clear, understandable terms and involves them in decision-making by presenting multiple treatment options with detailed pros and cons. Her thoroughness, gentle approach, and follow-through on patient care are consistently praised across hundreds of reviews.
Patients also share
The reviews reveal very few areas for improvement, with the overwhelming majority being highly positive. One patient expressed disappointment about not being informed during their appointment that Katrina would no longer be returning to the Grapevine office location, learning this only when trying to schedule a follow-up visit. One reviewer noted that while Katrina answered many questions, not all of their questions were addressed during the visit. These isolated concerns are minimal compared to the extensive positive feedback, and no systemic issues or patterns of concern emerge from the patient reviews.