Locations of Katrina Kelley McMullen, WHNP

Biography

Language(s) Spoken
English
Education
Education: Texas Woman's University (2010)
Certifications
Womens Healthcare Nurse Practitioner- National Certification Corporation
Hospital Affiliations
Baylor Scott & White Medical Center - Plano
Baylor Scott & White Medical Center - Grapevine

Insurances accepted

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Patient Ratings (388)

The patient rating score is an average of all responses to physician-related questions on our nationally recognized Press Ganey Patient Satisfaction Survey .

4.9 overall patient satisfaction
averageRating metric
5.0
Time Care Provider spent with Patient
4.9
Wait Time at Clinic
5.0
Provider showed concern
5.0
Provider included you in decisions
5.0
Friendliness/Courtesy of Care Provider
4.9
Rate Care Provider

Patient Comments (241)

Overview of patient comments

Summary created using AI

Patients appreciate

Katrina McMullen consistently receives exceptional praise from patients for her outstanding communication skills and compassionate bedside manner. Patients repeatedly highlight her ability to listen attentively to concerns, take time to thoroughly explain diagnoses and treatment options, and answer all questions without rushing through appointments. Her professional yet warm demeanor helps patients feel comfortable and at ease, particularly during sensitive examinations. Reviewers frequently describe her as kind, caring, knowledgeable, and genuinely concerned about their wellbeing. Many patients specifically appreciate how she explains medical information in clear, understandable terms and involves them in decision-making by presenting multiple treatment options with detailed pros and cons. Her thoroughness, gentle approach, and follow-through on patient care are consistently praised across hundreds of reviews.

Patients also share

The reviews reveal very few areas for improvement, with the overwhelming majority being highly positive. One patient expressed disappointment about not being informed during their appointment that Katrina would no longer be returning to the Grapevine office location, learning this only when trying to schedule a follow-up visit. One reviewer noted that while Katrina answered many questions, not all of their questions were addressed during the visit. These isolated concerns are minimal compared to the extensive positive feedback, and no systemic issues or patterns of concern emerge from the patient reviews.

Patient comments are gathered from our Press Ganey Patient Satisfaction Survey and are displayed in their entirety. Patients are de-identified for confidentiality and patient privacy.