Locations of Keri Ann Tatum, FNP

Baylor Scott & White Medical Center - Temple
2401 S 31st St , Temple, TX, 76508Office Hours
Biography
| Language(s) Spoken |
|---|
| English |
| Education |
|---|
| Education: MSN, University of Mary Hardin - Baylor (2014) |
| Certifications |
|---|
| Family Nurse Practitioner- American Academy of Nurse Practitioners (AANPCB) |
| Hospital Affiliations |
|---|
| Baylor Scott & White Medical Center - Temple |
Insurances accepted
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Patient Ratings (467)
The patient rating score is an average of all responses to physician-related questions on our nationally recognized Press Ganey Patient Satisfaction Survey .
| averageRating | metric | |
|---|---|---|
| 4.9 | Time Care Provider spent with Patient | |
| 4.9 | Provider showed concern | |
| 4.9 | Provider included you in decisions | |
| 5.0 | Friendliness/Courtesy of Care Provider | |
| 3.0 | Wait Time at Clinic | |
| 4.9 | Rate Care Provider |
Patient Comments (201)
Overview of patient comments
Summary created using AI
Patient comments are gathered from our Press Ganey Patient Satisfaction Survey and are displayed in their entirety. Patients are de-identified for confidentiality and patient privacy.
Patients appreciate
Keri Tatum receives overwhelmingly positive feedback from patients, with the vast majority of reviews awarding her a perfect 5-star rating. Patients consistently praise her exceptional listening skills, with "listened" being one of the most frequently mentioned qualities across hundreds of reviews. She is repeatedly described as caring, compassionate, kind, patient, and genuinely concerned about her patients' wellbeing. Patients appreciate her thorough approach, noting that she asks pertinent follow-up questions, takes time to understand their medical history, and doesn't rush appointments. Her professional yet personable demeanor helps patients feel comfortable and at ease, with many commenting that they "felt heard" during their visits. Patients also value her clear communication style, her ability to explain treatment plans and medications effectively, and her collaborative approach to developing care plans. Her punctuality and efficiency are frequently noted, as is her knowledgeable and confident handling of various medical issues.
Patients also share
The reviews reveal very few areas for improvement, as the feedback is remarkably positive overall. A small number of patients mentioned technical difficulties with video connections, though Keri is praised for her patience in working through these issues, including switching to phone calls when necessary. One or two reviews noted brief visits, though even these patients acknowledged that their needs were still addressed. A couple of patients mentioned waiting for pharmacy prescription fulfillment, though this appears to be a pharmacy-side issue rather than a provider concern. Overall, the constructive feedback is minimal and does not reveal any consistent patterns of concern.