Kristen Lee Northern, FNP
Family Medicine
MyBSWHealth
Next available appointments
Times may vary. Displayed times are for in-person visits. Additional times may be available for both new and current patients.
Wed, 1/07
- 11:00 AM
Thu, 1/08
- 8:40 AM
- 11:00 AM
Fri, 1/09
- 8:40 AM
Locations of Kristen Lee Northern, FNP
Baylor Scott & White Hillcrest Clinic - Hewitt
1001 Hewitt Dr , Waco, TX, 76712- Monday:8:00 am-5:00 pm
- Tuesday:8:00 am-5:00 pm
- Wednesday:8:00 am-5:00 pm
- Thursday:8:00 am-5:00 pm
- Friday:8:00 am-5:00 pm
- Saturday:8:00 am-12:00 pm
Office Hours
Biography
| Ages Seen |
|---|
| Infants and Toddlers (ages 0-2) |
| Children (ages 3-11) |
| Adolescents (ages 12-18) |
| Adults |
| Geriatrics |
| Language(s) Spoken |
|---|
| English |
Insurances accepted
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Patient Ratings (718)
The patient rating score is an average of all responses to physician-related questions on our nationally recognized Press Ganey Patient Satisfaction Survey .
| averageRating | metric | |
|---|---|---|
| 4.8 | Wait Time at Clinic | |
| 4.9 | Time Care Provider spent with Patient | |
| 4.9 | Provider showed concern | |
| 4.9 | Provider included you in decisions | |
| 5.0 | Friendliness/Courtesy of Care Provider | |
| 4.9 | Rate Care Provider |
Patient Comments (409)
Overview of patient comments
Summary created using AI
Patient comments are gathered from our Press Ganey Patient Satisfaction Survey and are displayed in their entirety. Patients are de-identified for confidentiality and patient privacy.
Patients appreciate
Kristen Northern receives overwhelmingly positive feedback from patients who consistently praise her exceptional listening skills and patient-centered approach. Reviewers repeatedly emphasize that she takes time during visits, never rushes appointments, and makes patients feel truly heard and valued. Her professionalism, clinical competence, and thorough care are highlighted throughout the reviews. Patients particularly appreciate her compassionate bedside manner, describing her as caring, kind, friendly, and easy to talk to. Many note that she treats patients as whole people rather than just addressing medical issues, and she explains treatment options clearly in ways patients can understand. Her ability to make patients feel comfortable and at ease is mentioned frequently, with numerous reviewers stating they have recommended her to family and friends. Long-term patients express deep loyalty, with some noting they have been under her care for many years.
Patients also share
The reviews contain very few criticisms or areas for improvement. One patient mentioned that a nurse who roomed them was "rather grumpy, unclear in his questions, and made me nervous," though this comment pertained to support staff rather than Kristen Northern herself. A couple of reviews are brief with minimal detail, such as "Good experience" or "Ok," which don't provide substantive feedback. One first-time patient noted "It was my first visit. Time will tell," suggesting a wait-and-see approach. Overall, the reviews reveal virtually no consistent patterns of concern or meaningful opportunities for improvement in Kristen Northern's care delivery.