Laura Lee Hayes, AGACNP
MyBSWHealth
Next available appointments
Times may vary. Displayed times are for in-person visits. Additional times may be available for both new and current patients.
Wed, 12/17
- 1:30 PM
Mon, 12/22
- 1:00 PM
Mon, 12/29
- 10:00 AM
Locations of Laura Lee Hayes, AGACNP
Baylor Scott & White Denton Heart Group
3333 Colorado Blvd , Denton, TX, 76210- Monday:8:00 am-5:00 pm
- Tuesday:8:00 am-5:00 pm
- Wednesday:8:00 am-5:00 pm
- Thursday:8:00 am-5:00 pm
- Friday:8:00 am-5:00 pm
Office Hours
Biography
| Language(s) Spoken |
|---|
| English |
| Education |
|---|
| Education: University of Texas at Arlington (2018) |
| Certifications |
|---|
| Adult Gerontology Acute Care Nurse Practitioner- American Nurses Credentialing Center |
| Hospital Affiliations |
|---|
| Baylor Scott & White The Heart Hospital - Denton |
| Baylor Scott & White The Heart Hospital - Dallas |
Insurances accepted
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Please contact your provider to confirm if your insurance is accepted.
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Patient Ratings (504)
The patient rating score is an average of all responses to physician-related questions on our nationally recognized Press Ganey Patient Satisfaction Survey .
| averageRating | metric | |
|---|---|---|
| 4.8 | Friendliness/Courtesy of Care Provider | |
| 4.8 | Wait Time at Clinic | |
| 4.8 | Provider included you in decisions | |
| 4.8 | Provider showed concern | |
| 4.8 | Time Care Provider spent with Patient | |
| 4.8 | Rate Care Provider |
Patient Comments (211)
Overview of patient comments
Summary created using AI
Patient comments are gathered from our Press Ganey Patient Satisfaction Survey and are displayed in their entirety. Patients are de-identified for confidentiality and patient privacy.
Patients appreciate
Laura Hayes, AGACNP-BC, receives overwhelmingly positive feedback from patients who consistently praise her excellent listening skills, thoroughness, and professional demeanor. Patients frequently describe her as knowledgeable, attentive, and caring, noting that she takes time to answer questions without appearing rushed. Her ability to explain complex medical information in easy-to-understand terms is repeatedly highlighted, as is her friendly and personable approach that makes patients feel comfortable. Many reviewers emphasize that she reviews patient files before appointments, asks detailed questions, and demonstrates genuine concern for their wellbeing. Her professionalism combined with a warm bedside manner creates an environment where patients feel heard and valued as active participants in their care.
Patients also share
While the vast majority of reviews are highly positive, a few patients identified areas for improvement. One particularly negative review described Laura as aloof, uninterested in patient concerns, and inattentive during the visit, with the patient noting she didn't enter information into the computer and appeared completely disengaged. A few other patients mentioned concerns about follow-through on prescriptions and communication from the office, delays in important healthcare decisions, and visits that felt too quick or less personable than expected. Some patients expressed a preference to discuss certain healthcare matters with a more experienced physician rather than a nurse practitioner, though these comments were relatively rare.