Laura Lee Hayes, AGACNP
MyBSWHealth
Next available appointments
Times may vary. Displayed times are for in-person visits. Additional times may be available for both new and current patients.
Fri, 1/02
- 8:30 AM
- 9:00 AM
- 1:30 PM
Mon, 1/05
- 3:00 PM
Wed, 1/07
- 11:30 AM
- 2:00 PM
- 2:30 PM
Locations of Laura Lee Hayes, AGACNP
Baylor Scott & White Denton Heart Group
3333 Colorado Blvd , Denton, TX, 76210- Monday:8:00 am-5:00 pm
- Tuesday:8:00 am-5:00 pm
- Wednesday:8:00 am-5:00 pm
- Thursday:8:00 am-5:00 pm
- Friday:8:00 am-5:00 pm
Office Hours
Biography
| Language(s) Spoken |
|---|
| English |
| Education |
|---|
| Education: University of Texas at Arlington (2018) |
| Certifications |
|---|
| Adult Gerontology Acute Care Nurse Practitioner- American Nurses Credentialing Center |
| Hospital Affiliations |
|---|
| Baylor Scott & White The Heart Hospital - Denton |
| Baylor Scott & White The Heart Hospital - Dallas |
Insurances accepted
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Please contact your provider to confirm if your insurance is accepted.
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Patient Ratings (505)
The patient rating score is an average of all responses to physician-related questions on our nationally recognized Press Ganey Patient Satisfaction Survey .
| averageRating | metric | |
|---|---|---|
| 4.8 | Friendliness/Courtesy of Care Provider | |
| 4.8 | Wait Time at Clinic | |
| 4.8 | Provider included you in decisions | |
| 4.8 | Provider showed concern | |
| 4.8 | Time Care Provider spent with Patient | |
| 4.8 | Rate Care Provider |
Patient Comments (219)
Overview of patient comments
Summary created using AI
Patient comments are gathered from our Press Ganey Patient Satisfaction Survey and are displayed in their entirety. Patients are de-identified for confidentiality and patient privacy.
Patients appreciate
Laura Hayes, AGACNP-BC, receives overwhelmingly positive feedback from patients who consistently praise her exceptional listening skills and thorough approach to care. Patients repeatedly describe her as professional, knowledgeable, compassionate, and friendly, noting that she takes time with them and never appears rushed. Her ability to explain complex medical information in easy-to-understand terms is frequently highlighted, as is her practice of reviewing patient records before appointments. Patients appreciate her attentiveness to their concerns, her willingness to answer all questions thoroughly, and her caring bedside manner that makes them feel valued and heard. Many reviewers specifically mention feeling comfortable with her and confident in her recommendations, with several stating she is among the best healthcare providers they have encountered.
Patients also share
A small number of reviews identify areas for improvement. One patient expressed significant dissatisfaction, describing Laura as aloof, uninterested in their concerns, and noting she didn't document information in the computer during the visit. Another patient felt she could have been more personable during a quick check-up. A few reviews mention concerns about follow-through on prescriptions and uncertainty about next steps after appointments. One patient indicated they would prefer to discuss certain healthcare questions with a more experienced professional, and another noted delays in important decision-making. These concerns, while infrequent, suggest occasional gaps in communication or engagement.