Locations of Massoud Rasooli, FNP-C

Baylor Scott & White Digestive Diseases Group - Garland
7217 Telecom Pkwy Ste 300, Garland, TX, 75044- Monday:8:00 am-5:00 pm
- Tuesday:8:00 am-5:00 pm
- Wednesday:8:00 am-5:00 pm
- Thursday:8:00 am-5:00 pm
- Friday:8:00 am-5:00 pm
Office Hours
Biography
| Language(s) Spoken |
|---|
| English |
| Education |
|---|
| Education: Saint Louis University (2011) |
| Education: Maryville University (2017) |
| Certifications | |
|---|---|
| Family Nurse Practitioner- American Academy of Nurse Practitioners | Family Nurse Practitioner- American Academy of Nurse Practitioners (AANPCB) |
| Hospital Affiliations |
|---|
| Baylor Scott & White Medical Center - Plano |
Insurances accepted
Baylor Scott & White has established agreements with several types of insurance to ensure your health needs are covered.
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Baylor Scott & White Health Plan - (1)Baylor Scott & White Health Plan-BSW Solutions PPO
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Blue Cross Blue Shield - (24)Blue Cross Blue Shield-Blue Advantage - BronzeBlue Cross Blue Shield-Blue Advantage - GoldBlue Cross Blue Shield-Blue Advantage - SilverBlue Cross Blue Shield-Blue Advantage Plus - BronzeBlue Cross Blue Shield-Blue Advantage Plus - GoldBlue Cross Blue Shield-Blue Advantage Plus - SilverBlue Cross Blue Shield-Blue ChoiceBlue Cross Blue Shield-Blue Cross Group Medicare Advantage (PPO)Blue Cross Blue Shield-Blue Cross Medicare Advantage (HMO)Blue Cross Blue Shield-Blue Cross Medicare Advantage Dual Care Plus (HMO SNP)Blue Cross Blue Shield-Blue EssentialsBlue Cross Blue Shield-Blue Essentials AccessBlue Cross Blue Shield-Blue PremierBlue Cross Blue Shield-Blue Premier AccessBlue Cross Blue Shield-Consumer Directed HealthSelectBlue Cross Blue Shield-Federal Basic OptionBlue Cross Blue Shield-Federal FEP Blue FocusBlue Cross Blue Shield-Federal Standard OptionBlue Cross Blue Shield-High Performance NetworkBlue Cross Blue Shield-TRS-ActiveCare 2Blue Cross Blue Shield-TRS-ActiveCare PrimaryBlue Cross Blue Shield-TRS-ActiveCare Primary HDBlue Cross Blue Shield-TRS-ActiveCare Primary+Blue Cross Blue Shield-TRS-Care Standard
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Cigna - (10)Cigna-BSW Extended PPOCigna-Choice FundCigna-Cigna Preferred Medicare (HMO)Cigna-Cigna Preferred Savings Medicare (PPO)Cigna-Cigna TotalCare (HMO D-SNP)Cigna-Cigna True Choice Medicare (PPO)Cigna-LocalPlusCigna-LocalPlus In-NetworkCigna-Open Access PlusCigna-Open Access Plus In-Network
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Nebraska Furniture Mart - (3)Nebraska Furniture Mart-EmeraldNebraska Furniture Mart-OnyxNebraska Furniture Mart-Pearl
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PHCS Network - (1)PHCS Network-PHCS Primary PPO
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Patient Ratings (221)
The patient rating score is an average of all responses to physician-related questions on our nationally recognized Press Ganey Patient Satisfaction Survey .
| averageRating | metric | |
|---|---|---|
| 4.9 | Time Care Provider spent with Patient | |
| 4.9 | Provider showed concern | |
| 4.9 | Friendliness/Courtesy of Care Provider | |
| 4.8 | Wait Time at Clinic | |
| 4.8 | Provider included you in decisions | |
| 4.8 | Rate Care Provider |
Patient Comments (114)
Overview of patient comments
Summary created using AI
Patient comments are gathered from our Press Ganey Patient Satisfaction Survey and are displayed in their entirety. Patients are de-identified for confidentiality and patient privacy.
Patients appreciate
Massoud Rasooli, FNP consistently receives exceptional praise for his listening skills and patient-centered approach. Patients repeatedly emphasize that he takes time with them, never makes them feel rushed, and genuinely listens to their concerns. His communication skills are highlighted extensively, with patients noting he explains things thoroughly, clearly, and in ways they can easily understand. He is frequently described as knowledgeable, professional, compassionate, and kind, with excellent bedside manner. Patients appreciate that he answers all their questions completely and shows genuine concern for their wellbeing. Many reviews mention his friendly, personable demeanor and his ability to make patients feel comfortable and valued during their visits.
Patients also share
The reviews contain very few criticisms or areas for improvement. A small number of patients provided ratings in the 4.0-4.5 range with brief comments like "It was alright," "He was nice and good," or simply noting the visit was productive, but these reviews did not specify particular concerns or negative experiences. One patient mentioned difficulty with a video visit connection, though they praised Massoud for working persistently to resolve the technical issue. Overall, the reviews lack substantive constructive feedback or recurring themes about areas needing improvement.