Melanie Miller Durham, ANP
Geriatric Medicine
MyBSWHealth
Next available appointments
Times may vary. Displayed times are for in-person visits. Additional times may be available for both new and current patients.
Thu, 12/11
- 8:20 AM
Fri, 12/12
- 8:40 AM
Mon, 12/15
- 8:40 AM
- 9:20 AM
- 9:40 AM
Locations of Melanie Miller Durham, ANP
Baylor Scott & White Cardiology Consultants of Texas - Dallas
621 N Hall St Ste 500, Dallas, TX, 75226- Monday:8:00 am-5:00 pm
- Tuesday:8:00 am-5:00 pm
- Wednesday:8:00 am-5:00 pm
- Thursday:8:00 am-5:00 pm
- Friday:8:00 am-5:00 pm
- Monday:8:30 am-4:30 pm
- Tuesday:8:30 am-4:30 pm
- Wednesday:8:30 am-4:30 pm
- Thursday:8:30 am-4:30 pm
- Friday:12:00 am-12:00 am
Baylor Scott & White Cardiology Consultants of Texas - Greenville
4400 Interstate 30 W Ste 300, Greenville, TX, 75402- Monday:8:30 am-5:00 pm
- Tuesday:8:30 am-5:00 pm
- Wednesday:8:30 am-5:00 pm
- Thursday:8:30 am-5:00 pm
- Friday:8:30 am-5:00 pm
Office Hours
Biography
| Ages Seen |
|---|
| Geriatrics |
| Language(s) Spoken |
|---|
| English |
| Education |
|---|
| Education: Ohio State University College Of Nursing (2007) |
| Certifications |
|---|
| Adult Nurse Practitioner- American Nurses Credentialing Center |
| Hospital Affiliations |
|---|
| Baylor Scott & White The Heart Hospital - Denton |
| Baylor Scott & White Institute for Rehabilitation - Dallas |
| Baylor Scott & White Medical Center - Waxahachie |
| Baylor Scott & White The Heart Hospital - Plano |
| Baylor Scott & White The Heart Hospital - Dallas |
| Baylor University Medical Center, part of Baylor Scott & White Health |
Insurances accepted
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Patient Ratings (876)
The patient rating score is an average of all responses to physician-related questions on our nationally recognized Press Ganey Patient Satisfaction Survey .
| averageRating | metric | |
|---|---|---|
| 4.9 | Wait Time at Clinic | |
| 4.8 | Time Care Provider spent with Patient | |
| 4.9 | Provider showed concern | |
| 4.9 | Provider included you in decisions | |
| 4.9 | Friendliness/Courtesy of Care Provider | |
| 4.8 | Rate Care Provider |
Patient Comments (348)
Overview of patient comments
Summary created using AI
Patient comments are gathered from our Press Ganey Patient Satisfaction Survey and are displayed in their entirety. Patients are de-identified for confidentiality and patient privacy.
Patients appreciate
Melanie Durham receives overwhelmingly positive feedback from patients who consistently praise her professionalism, knowledge, and communication skills. Patients frequently describe her as thorough, knowledgeable, and highly competent in her field, with many noting her ability to explain complex medical information in clear, understandable terms. A recurring theme is her exceptional listening skills—patients appreciate that she takes time to hear their concerns, doesn't rush appointments, and answers all questions completely. Many reviewers highlight her warm, caring demeanor, describing her as friendly, personable, and empathetic while maintaining professionalism. Patients value that she makes them feel comfortable, respected, and like more than just a number. Her efficiency and punctuality are also noted positively, with several patients mentioning being seen on time or even ahead of schedule.
Patients also share
While the vast majority of reviews are highly positive, a few areas for improvement emerge from patient feedback. One patient wished Melanie had shown more empathy when discussing the need for a pacemaker, feeling the situation warranted additional emotional support for such a significant procedure. Another patient noted that Melanie sometimes speaks quickly, suggesting she could slow down her speech to help older patients better process information. A couple of reviews mentioned feeling somewhat rushed at times, though this appears to be a practice-wide issue rather than specific to Melanie. One patient found her approach too clinical and desired more human connection during their visit. Additionally, one patient experienced difficulty with a heart monitor setup and wished more hands-on assistance had been provided during the initial placement.