Melanie Miller Durham, ANP
Geriatric Medicine
MyBSWHealth
Next available appointments
Times may vary. Displayed times are for in-person visits. Additional times may be available for both new and current patients.
Tue, 2/17
- 11:00 AM
Wed, 2/18
- 1:40 PM
Thu, 2/26
- 8:20 AM
- 8:40 AM
- 9:00 AM
Locations of Melanie Miller Durham, ANP
Baylor Scott & White Cardiology Consultants of Texas - Dallas
621 N Hall St Ste 500, Dallas, TX, 75226- Monday:8:00 am-5:00 pm
- Tuesday:8:00 am-5:00 pm
- Wednesday:8:00 am-5:00 pm
- Thursday:8:00 am-5:00 pm
- Friday:8:00 am-5:00 pm
- Monday:8:30 am-4:30 pm
- Tuesday:8:30 am-4:30 pm
- Wednesday:8:30 am-4:30 pm
- Thursday:8:30 am-4:30 pm
- Friday:12:00 am-12:00 am
Baylor Scott & White Cardiology Consultants of Texas - Greenville
4400 Interstate 30 W Ste 300, Greenville, TX, 75402- Monday:8:30 am-5:00 pm
- Tuesday:8:30 am-5:00 pm
- Wednesday:8:30 am-5:00 pm
- Thursday:8:30 am-5:00 pm
- Friday:8:30 am-5:00 pm
Office Hours
Biography
| Ages Seen |
|---|
| Geriatrics |
| Language(s) Spoken |
|---|
| English |
| Education |
|---|
| Education: Ohio State University College Of Nursing (2007) |
| Certifications |
|---|
| Adult Nurse Practitioner- American Nurses Credentialing Center |
| Hospital Affiliations |
|---|
| Baylor Scott & White The Heart Hospital - Denton |
| Baylor Scott & White Institute for Rehabilitation - Dallas |
| Baylor Scott & White Medical Center - Waxahachie |
| Baylor Scott & White The Heart Hospital - Plano |
| Baylor Scott & White The Heart Hospital - Dallas |
| Baylor University Medical Center, part of Baylor Scott & White Health |
Insurances accepted
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Patient Ratings (831)
The patient rating score is an average of all responses to physician-related questions on our nationally recognized Press Ganey Patient Satisfaction Survey .
| averageRating | metric | |
|---|---|---|
| 4.9 | Wait Time at Clinic | |
| 4.8 | Time Care Provider spent with Patient | |
| 4.9 | Provider showed concern | |
| 4.9 | Provider included you in decisions | |
| 4.9 | Friendliness/Courtesy of Care Provider | |
| 4.9 | Rate Care Provider |
Patient Comments (342)
Overview of patient comments
Summary created using AI
Patient comments are gathered from our Press Ganey Patient Satisfaction Survey and are displayed in their entirety. Patients are de-identified for confidentiality and patient privacy.
Patients appreciate
Melanie Durham, ANP, receives overwhelmingly positive feedback from patients who consistently praise her professionalism, knowledge, and communication skills. Patients frequently describe her as thorough, knowledgeable, and highly skilled at explaining complex medical information in clear, understandable terms. Her listening skills are repeatedly highlighted, with many patients noting that she takes time to address all questions and concerns without making them feel rushed. Patients appreciate her friendly, caring, and personable demeanor, describing her as approachable and easy to talk to. Many reviews emphasize her attention to detail, noting that she reviews medical history carefully before appointments and provides comprehensive explanations of test results, procedures, and treatment options. Her efficiency and punctuality are also frequently mentioned as positive attributes.
Patients also share
While the vast majority of reviews are highly positive, a few patients identified areas for potential improvement. One patient wished Melanie had shown more empathy when discussing the need for a pacemaker, feeling the approach was somewhat clinical for such a significant procedure. Another patient noted that while professional, Melanie sometimes seemed rushed, which appears to be a practice-wide issue rather than specific to her. One patient mentioned difficulty understanding instructions for a heart monitor and wished for more hands-on assistance with the device setup. A single patient suggested that Melanie speaks quickly and recommended she slow down when explaining information, particularly for older patients who may need more time to process medical details.