Melanie Miller Durham, ANP

Patients appreciate

Melanie Durham receives overwhelmingly positive feedback from patients who consistently praise her professionalism, knowledge, and communication skills. Patients frequently describe her as thorough, efficient, and excellent at explaining medical information in clear, understandable terms. She is repeatedly commended for being an attentive listener who takes time to answer all questions without making patients feel rushed. Many reviews highlight her caring and compassionate demeanor, with patients noting she is friendly, personable, and puts them at ease. Her ability to review patient history thoroughly before appointments and her skill in providing detailed explanations of procedures, test results, and treatment options are particularly valued. Patients consistently express high levels of trust in her clinical judgment and appreciate her professional yet warm approach to care.

Patients also share

While the vast majority of reviews are highly positive, a few patients identified minor areas for improvement. One patient wished Melanie had shown more empathy when discussing the need for a pacemaker, noting the procedure was new and anxiety-inducing. Another patient mentioned that while professional, she could have been slightly more personal rather than straightforward during a recovery discussion. A few reviews noted that she occasionally seemed rushed, though this appears to be a broader practice issue rather than specific to Melanie. One patient suggested she could speak more slowly, as older patients may need more time to process information. Additionally, one patient experienced difficulty with heart monitor setup instructions and wished more hands-on assistance had been provided.