Next available appointments

Times may vary. Displayed times are for in-person visits. Additional times may be available for both new and current patients.

Mon, 3/09

  • 8:20 AM
  • 8:40 AM

Wed, 3/11

  • 8:20 AM

Thu, 3/12

  • 8:20 AM
  • 8:40 AM
  • 9:00 AM

Locations of Melanie Miller Durham, ANP

Biography

Ages Seen
Geriatrics
Language(s) Spoken
English
Education
Education: Ohio State University College Of Nursing (2007)
Certifications
Adult Nurse Practitioner- American Nurses Credentialing Center Adult Nurse Practitioner- American Nurses Credentialing Center
Hospital Affiliations
Baylor Scott & White The Heart Hospital - Denton
Baylor Scott & White Institute for Rehabilitation - Dallas
Baylor Scott & White Medical Center - Waxahachie
Baylor Scott & White The Heart Hospital - Plano
Baylor Scott & White The Heart Hospital - Dallas
Baylor University Medical Center, part of Baylor Scott & White Health

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Patient Ratings (827)

The patient rating score is an average of all responses to physician-related questions on our nationally recognized Press Ganey Patient Satisfaction Survey .

4.9 overall patient satisfaction
averageRating metric
4.9
Wait Time at Clinic
4.8
Time Care Provider spent with Patient
4.9
Provider showed concern
4.9
Provider included you in decisions
4.9
Friendliness/Courtesy of Care Provider
4.9
Rate Care Provider

Patient Comments (347)

Overview of patient comments

Summary created using AI

Patients appreciate

Melanie Durham, ANP receives overwhelmingly positive feedback across hundreds of reviews, with patients consistently praising her thoroughness, professionalism, and exceptional communication skills. She is frequently described as knowledgeable and well-prepared, with many patients noting that she clearly reviews their medical history before appointments. One of her most celebrated qualities is her willingness to take time with patients — answering all questions completely and explaining complex medical information in terms that are easy to understand. Patients also frequently highlight her warm, caring demeanor, describing her as kind, compassionate, friendly, and approachable. Her punctuality and efficiency are also commonly noted strengths, with many patients appreciating that appointments run on time or even ahead of schedule.

Patients also share

The constructive feedback across these reviews is minimal. One patient mentioned they wished Melanie had shown more empathy when discussing a new pacemaker implantation, feeling the delivery could have been more sensitive given the emotional weight of the situation. One patient noted that she sometimes speaks quickly, which can be challenging for older patients who need more time to process information. One reviewer felt she was more straightforward than personal when addressing a recovery concern, preferring a warmer approach. One patient noted some difficulty setting up a heart monitor independently after being handed off to an assistant for instructions, suggesting more hands-on guidance could be helpful in those situations. A small number of reviews mentioned feeling slightly rushed at times, though this appeared to reflect the broader practice pace rather than Melanie specifically.

Patient comments are gathered from our Press Ganey Patient Satisfaction Survey and are displayed in their entirety. Patients are de-identified for confidentiality and patient privacy.