Next available appointments

Times may vary. Displayed times are for in-person visits. Additional times may be available for both new and current patients.

Thu, 1/22

  • 8:20 AM

Fri, 1/23

  • 9:20 AM

Mon, 1/26

  • 9:00 AM
  • 9:20 AM
  • 10:20 AM

Locations of Melanie Miller Durham, ANP

Biography

Ages Seen
Geriatrics
Language(s) Spoken
English
Education
Education: Ohio State University College Of Nursing (2007)
Certifications
Adult Nurse Practitioner- American Nurses Credentialing Center
Hospital Affiliations
Baylor Scott & White The Heart Hospital - Denton
Baylor Scott & White Institute for Rehabilitation - Dallas
Baylor Scott & White Medical Center - Waxahachie
Baylor Scott & White The Heart Hospital - Plano
Baylor Scott & White The Heart Hospital - Dallas
Baylor University Medical Center, part of Baylor Scott & White Health

Insurances accepted

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Patient Ratings (849)

The patient rating score is an average of all responses to physician-related questions on our nationally recognized Press Ganey Patient Satisfaction Survey .

4.9 overall patient satisfaction
averageRating metric
4.9
Wait Time at Clinic
4.8
Time Care Provider spent with Patient
4.9
Provider showed concern
4.9
Provider included you in decisions
4.9
Friendliness/Courtesy of Care Provider
4.9
Rate Care Provider

Patient Comments (356)

Overview of patient comments

Summary created using AI

Patients appreciate

Melanie Durham receives overwhelmingly positive feedback from patients who consistently praise her professionalism, knowledge, and communication skills. Patients frequently describe her as thorough, attentive, and an excellent listener who takes time to answer all questions without making them feel rushed. Her ability to explain complex medical information in clear, understandable terms is mentioned repeatedly, with many patients appreciating how she reviews test results, discusses treatment options, and ensures they comprehend their care plans. Patients also highlight her warm, friendly demeanor and compassionate approach, noting that she treats them with respect and makes them feel comfortable and at ease. Her efficiency and timeliness are also valued, with many reviews mentioning she sees patients promptly and manages appointments well.

Patients also share

While the vast majority of reviews are highly positive, a few patients identified minor areas for improvement. One patient wished Melanie had shown more empathy when discussing the need for a pacemaker, feeling the situation warranted additional emotional support for such a significant procedure. Another patient mentioned that Melanie sometimes speaks quickly, which can be challenging for older patients who need more time to process information. A couple of reviews noted that she occasionally appears rushed, though this seems to be more a reflection of the practice environment than her individual approach. One patient also expressed difficulty with instructions for using a heart monitor and wished for more hands-on assistance with the device setup.

Patient comments are gathered from our Press Ganey Patient Satisfaction Survey and are displayed in their entirety. Patients are de-identified for confidentiality and patient privacy.