Locations of Melissa Walles George, AGNP

Biography

Language(s) Spoken
English
Certifications
Adult Gerontology Primary Care Nurse Practitioner- American Academy of Nurse Practitioners Adult Gerontology Primary Care Nurse Practitioner- American Academy of Nurse Practitioners (AANPCB)

Insurances accepted

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  • Baylor Scott & White Health Plan - (11)
    Baylor Scott & White Health Plan-BSW Access PPO
    Baylor Scott & White Health Plan-BSW Plus HMO-Group
    Baylor Scott & White Health Plan-BSW Plus HMO-Individual/Family
    Baylor Scott & White Health Plan-BSW Plus PPO-Group
    Baylor Scott & White Health Plan-BSW Plus PPO-Individual/Family
    Baylor Scott & White Health Plan-BSW Premier HMO-Group
    Baylor Scott & White Health Plan-BSW Premier HMO-Individual/Family
    Baylor Scott & White Health Plan-BSW SeniorCare Advantage HMO
    Baylor Scott & White Health Plan-BSW SeniorCare Advantage PPO
    Baylor Scott & White Health Plan-BSWH Employee Network (SEQA & EQA)
    Baylor Scott & White Health Plan-BSWH Employee Network Premium (PPO)/ HDHP
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Patient Ratings (93)

The patient rating score is an average of all responses to physician-related questions on our nationally recognized Press Ganey Patient Satisfaction Survey .

4.9 overall patient satisfaction
averageRating metric
4.9
Provider included you in decisions
4.9
Time Care Provider spent with Patient
4.9
Friendliness/Courtesy of Care Provider
4.9
Provider showed concern
4.7
Wait Time at Clinic
4.9
Rate Care Provider

Patient Comments (33)

Overview of patient comments

Summary created using AI

Patients appreciate

Melissa George, AGNP receives overwhelmingly positive feedback from patients who consistently praise her interpersonal skills and clinical approach. Patients frequently highlight her excellent listening skills, noting that she takes time to hear their concerns without rushing and addresses all questions thoroughly. Her caring and compassionate demeanor is mentioned repeatedly, with many patients commenting on her warm smile and ability to make them feel relaxed and comfortable. Patients appreciate her thoroughness in examinations and explanations, her willingness to include family members in conversations, and her proactive approach to problem-solving. Several reviews specifically mention her knowledge and professionalism, as well as her ability to communicate clearly with patients of varying needs, including elderly patients and those with hearing difficulties. Her follow-through on referrals and assistance with medication costs also received notable appreciation.

Patients also share

One patient expressed concern in a lower-rated review about communication challenges, feeling that Melissa may not have fully understood their needs. This patient indicated they were still waiting for dietitian referrals to materialize and expressed urgency about their nutritional needs not being adequately addressed. Additionally, one review mentioned technical problems during what appears to be a telehealth visit, though this was resolved and did not impact the overall positive experience.

Patient comments are gathered from our Press Ganey Patient Satisfaction Survey and are displayed in their entirety. Patients are de-identified for confidentiality and patient privacy.