Locations of Melissa Walles George, AGNP

Biography

Language(s) Spoken
English
Certifications
Adult Gerontology Primary Care Nurse Practitioner- American Academy of Nurse Practitioners Adult Gerontology Primary Care Nurse Practitioner- American Academy of Nurse Practitioners (AANPCB)

Insurances accepted

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  • Baylor Scott & White Health Plan - (11)
    Baylor Scott & White Health Plan-BSW Access PPO
    Baylor Scott & White Health Plan-BSW Plus HMO-Group
    Baylor Scott & White Health Plan-BSW Plus HMO-Individual/Family
    Baylor Scott & White Health Plan-BSW Plus PPO-Group
    Baylor Scott & White Health Plan-BSW Plus PPO-Individual/Family
    Baylor Scott & White Health Plan-BSW Premier HMO-Group
    Baylor Scott & White Health Plan-BSW Premier HMO-Individual/Family
    Baylor Scott & White Health Plan-BSW SeniorCare Advantage HMO
    Baylor Scott & White Health Plan-BSW SeniorCare Advantage PPO
    Baylor Scott & White Health Plan-BSWH Employee Network (SEQA & EQA)
    Baylor Scott & White Health Plan-BSWH Employee Network Premium (PPO)/ HDHP
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Patient Ratings (136)

The patient rating score is an average of all responses to physician-related questions on our nationally recognized Press Ganey Patient Satisfaction Survey .

4.9 overall patient satisfaction
averageRating metric
4.9
Provider included you in decisions
4.9
Time Care Provider spent with Patient
4.9
Friendliness/Courtesy of Care Provider
4.9
Provider showed concern
4.7
Wait Time at Clinic
4.9
Rate Care Provider

Patient Comments (33)

Overview of patient comments

Summary created using AI

Patients appreciate

Melissa George, AGNP, receives consistently high praise for her attentive listening skills and thorough approach to patient care. Patients frequently describe her as caring, patient, and knowledgeable, with many noting that she takes quality time during appointments and doesn't rush through visits. Her communication style stands out, with reviewers highlighting that she explains things clearly, answers all questions, and follows up on concerns. Multiple patients mention her warm demeanor and big smile, which helps them feel relaxed and comfortable. Several reviews specifically praise her problem-solving approach and willingness to go above and beyond, including helping patients access medication assistance programs and providing useful information they hadn't even asked about. Patients also appreciate that she includes family members in conversations and treats elderly patients with particular respect and patience.

Patients also share

One review rated 3.56 stars expressed concern about communication challenges, with the patient noting that the provider "didn't waste words" and may not have fully understood their needs. This reviewer also mentioned still waiting to see if referrals would be effective and expressed an urgent, unmet need for a dietitian referral. Another review mentioned technical problems during what appears to have been a telehealth visit, though this was resolved and the appointment proceeded successfully.

Patient comments are gathered from our Press Ganey Patient Satisfaction Survey and are displayed in their entirety. Patients are de-identified for confidentiality and patient privacy.