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Locations of Michelle Williams, FNP-C

Baylor Scott & White Digestive Diseases Group - Plano

Baylor Scott & White Digestive Diseases Group - Plano

4708 Alliance Blvd Pavilion I, Ste 200, Plano, TX, 75093
6611.3mi Directions
Call 469.800.6020
Closed
  • Monday:8:00 am-5:00 pm
  • Tuesday:8:00 am-5:00 pm
  • Wednesday:8:00 am-5:00 pm
  • Thursday:8:00 am-5:00 pm
  • Friday:8:00 am-5:00 pm

Biography

Language(s) Spoken
English
Education
Education: Brookhaven College (2011)
Education: Texas Tech Univ Health Sciences Center (2012)
Education: The University of Texas at Arlington (2017)
Certifications
Family Nurse Practitioner- American Academy of Nurse Practitioners Family Nurse Practitioner- American Academy of Nurse Practitioners (AANPCB)

Insurances accepted

Baylor Scott & White has established agreements with several types of insurance to ensure your health needs are covered.

Insurance listings are subject to change without prior notice.

 
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  • Aetna - (13)
    Aetna-Aetna Signature Administrators
    Aetna-Choice POS II
    Aetna-Group Retiree Medicare PPO - Limited to Exxon/Mobil
    Aetna-Health Network Only
    Aetna-Health Network Option
    Aetna-HMO
    Aetna-Managed Choice
    Aetna-Open Access Elect Choice
    Aetna-Open Access Managed Choice
    Aetna-Open Access Select
    Aetna-Open Choice PPO
    Aetna-QPOS
    Aetna-Select
  • American Health Advantage of Texas - (1)
    American Health Advantage of Texas-American Health Advantage of Texas HMO I-SNP
  • Baylor Scott & White Health Plan - (12)
    Baylor Scott & White Health Plan-BSW Access PPO
    Baylor Scott & White Health Plan-BSW Plus HMO-Group
    Baylor Scott & White Health Plan-BSW Plus HMO-Individual/Family
    Baylor Scott & White Health Plan-BSW Plus PPO-Group
    Baylor Scott & White Health Plan-BSW Plus PPO-Individual/Family
    Baylor Scott & White Health Plan-BSW Premier HMO-Group
    Baylor Scott & White Health Plan-BSW Premier HMO-Individual/Family
    Baylor Scott & White Health Plan-BSW SeniorCare Advantage HMO
    Baylor Scott & White Health Plan-BSW SeniorCare Advantage PPO
    Baylor Scott & White Health Plan-BSW Solutions PPO
    Baylor Scott & White Health Plan-BSWH Employee Network (SEQA & EQA)
    Baylor Scott & White Health Plan-BSWH Employee Network Premium (PPO)/ HDHP
  • Blue Cross Blue Shield - (24)
    Blue Cross Blue Shield-Blue Advantage - Bronze
    Blue Cross Blue Shield-Blue Advantage - Gold
    Blue Cross Blue Shield-Blue Advantage - Silver
    Blue Cross Blue Shield-Blue Advantage Plus - Bronze
    Blue Cross Blue Shield-Blue Advantage Plus - Gold
    Blue Cross Blue Shield-Blue Advantage Plus - Silver
    Blue Cross Blue Shield-Blue Choice
    Blue Cross Blue Shield-Blue Cross Group Medicare Advantage (PPO)
    Blue Cross Blue Shield-Blue Cross Medicare Advantage (HMO)
    Blue Cross Blue Shield-Blue Cross Medicare Advantage Dual Care Plus (HMO SNP)
    Blue Cross Blue Shield-Blue Essentials
    Blue Cross Blue Shield-Blue Essentials Access
    Blue Cross Blue Shield-Blue Premier
    Blue Cross Blue Shield-Blue Premier Access
    Blue Cross Blue Shield-Consumer Directed HealthSelect
    Blue Cross Blue Shield-Federal Basic Option
    Blue Cross Blue Shield-Federal FEP Blue Focus
    Blue Cross Blue Shield-Federal Standard Option
    Blue Cross Blue Shield-High Performance Network
    Blue Cross Blue Shield-TRS-ActiveCare 2
    Blue Cross Blue Shield-TRS-ActiveCare Primary
    Blue Cross Blue Shield-TRS-ActiveCare Primary HD
    Blue Cross Blue Shield-TRS-ActiveCare Primary+
    Blue Cross Blue Shield-TRS-Care Standard
  • Cigna - (10)
    Cigna-BSW Extended PPO
    Cigna-Choice Fund
    Cigna-Cigna Preferred Medicare (HMO)
    Cigna-Cigna Preferred Savings Medicare (PPO)
    Cigna-Cigna TotalCare (HMO D-SNP)
    Cigna-Cigna True Choice Medicare (PPO)
    Cigna-LocalPlus
    Cigna-LocalPlus In-Network
    Cigna-Open Access Plus
    Cigna-Open Access Plus In-Network
  • DFW ConnectedCare - (1)
    DFW ConnectedCare-American Airlines Employee Benefit Plan
  • EHN - (1)
    EHN-Employers Health Network
  • HealthSmart - (2)
    HealthSmart-Accel Network
    HealthSmart-Preferred Network
  • Humana - (10)
    Humana-ChoiceCare
    Humana-Humana Gold Choice (PFFS)
    Humana-Humana Gold Plus (HMO)
    Humana-Humana Gold Plus SNP-DE (HMO D-SNP)
    Humana-Humana Honor (PPO)
    Humana-Humana Preferred
    Humana-Humana USAA Honor with Rx (PPO)
    Humana-HumanaChoice (Regional PPO)
    Humana-National POS
    Humana-PPO
  • Imagine Health - (1)
    Imagine Health-Imagine Health Network
  • Nebraska Furniture Mart - (3)
    Nebraska Furniture Mart-Emerald
    Nebraska Furniture Mart-Onyx
    Nebraska Furniture Mart-Pearl
  • PHCS Network - (1)
    PHCS Network-PHCS Primary PPO
  • Superior Health Plan - (17)
    Superior Health Plan-Ambetter Core EPO - Bronze
    Superior Health Plan-Ambetter Core EPO - Gold
    Superior Health Plan-Ambetter Core EPO - Silver
    Superior Health Plan-Superior STAR+PLUS (MMP)
    Superior Health Plan-Wellcare Assist (HMO)
    Superior Health Plan-Wellcare by Allwell Complement Assist (HMO)
    Superior Health Plan-Wellcare by Allwell Dual Access Harmony (HMO D-SNP)
    Superior Health Plan-Wellcare by Allwell Dual Liberty Nurture (HMO D-SNP)
    Superior Health Plan-Wellcare by Allwell Patriot No Premium (HMO)
    Superior Health Plan-Wellcare Dual Access (HMO D-SNP)
    Superior Health Plan-Wellcare Dual Access Open (PPO D-SNP)
    Superior Health Plan-Wellcare Dual Liberty (HMO D-SNP)
    Superior Health Plan-Wellcare Giveback (HMO)
    Superior Health Plan-Wellcare No Premium Open (PPO)
    Superior Health Plan-Wellcare No Premium Rx Plus Open (PPO)
    Superior Health Plan-Wellcare Specialty No Premium (HMO C-SNP)
    Superior Health Plan-Wellcare TexanPlus No Premium (HMO)
  • United HealthCare - (28)
    United HealthCare-All Savers
    United HealthCare-Charter
    United HealthCare-Charter Balanced
    United HealthCare-Charter Plus
    United HealthCare-Choice
    United HealthCare-Choice Plus
    United HealthCare-Core
    United HealthCare-Core Essential
    United HealthCare-EDGE
    United HealthCare-Erickson Advantage Champion (HMO-POS C-SNP)
    United HealthCare-Erickson Advantage Freedom (HMO-POS)
    United HealthCare-Erickson Advantage Guardian (HMO-POS I-SNP)
    United HealthCare-Erickson Advantage Liberty with Drugs (HMO-POS)
    United HealthCare-Erickson Advantage Liberty without Drugs (HMO-POS)
    United HealthCare-Erickson Advantage Signature with Drugs (HMO-POS
    United HealthCare-Navigate
    United HealthCare-Navigate Balanced
    United HealthCare-Navigate Plus
    United HealthCare-Nexus ACO - Open Access
    United HealthCare-Nexus ACO - Referral Required
    United HealthCare-Options
    United HealthCare-Select
    United HealthCare-Select Plus
    United HealthCare-Surest
    United HealthCare-UnitedHealthcare Assisted Living Plan (PPO I-SNP)
    United HealthCare-UnitedHealthcare Group Medicare Advantage (PPO)
    United HealthCare-UnitedHealthcare Medicare Advantage Choice (Regional PPO)
    United HealthCare-UnitedHealthcare Nursing Home Plan (PPO I-SNP)
  • WellMed - (15)
    WellMed-AARP Medicare Advantage (HMO-POS)
    WellMed-AARP Medicare Advantage (HMO)
    WellMed-AARP Medicare Advantage Choice (PPO)
    WellMed-AARP Medicare Advantage Patriot (HMO-POS)
    WellMed-AARP Medicare Advantage SecureHorizons Plan 1 (HMO-POS)
    WellMed-AARP Medicare Advantage SecureHorizons Plan 2 (HMO-POS)
    WellMed-AARP Medicare Advantage Walgreens (PPO)
    WellMed-UnitedHealthcare Dual Complete (HMO DSNP)
    WellMed-UnitedHealthcare Dual Complete Choice (Regional PPO DSNP)
    WellMed-UnitedHealthcare Dual Complete Select (HMO POS DSNP)
    WellMed-UnitedHealthcare Group Medicare Advantage (HMO)
    WellMed-UnitedHealthcare Medicare Advantage Ally (HMO POS CSNP)
    WellMed-UnitedHealthcare Medicare Advantage Choice (Regional PPO)
    WellMed-UnitedHealthcare Medicare Gold (Regional PPO CSNP)
    WellMed-UnitedHealthcare Medicare Silver (Regional PPO CSNP)
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Insurance listings are subject to change without prior notice. Please call your physician's office or your health or insurance plan to verify coverage information prior to scheduling your visit or procedure. Not all members participating in contracted networks have "in network" access. In network participation may change from time to time without prior notice. Independent providers (which could include, for example only, anesthesiologists, radiologists, pathologists, emergency medicine physicians, advance practice professionals, and other independent providers of healthcare services) may deliver part of your care, and such providers may be considered out-of-network on your health and insurance plans even if the Facility may be considered in network. If you desire additional information as to the providers who may be involved in providing your care, you can either ask your treating provider (who may know some of the specialists or groups who could be involved) or you can request a list of Facility-based physician groups by calling the following toll free number: 1.877.810.0372. This list is updated annually and is subject to change without prior notice.


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Patient Ratings (194)

The patient rating score is an average of all responses to physician-related questions on our nationally recognized Press Ganey Patient Satisfaction Survey .

4.9 overall patient satisfaction
averageRating metric
4.9
Friendliness/Courtesy of Care Provider
4.9
Provider showed concern
4.9
Provider included you in decisions
4.8
Wait Time at Clinic
4.9
Time Care Provider spent with Patient
4.9
Rate Care Provider

Patient Comments (103)

Overview of patient comments

Summary created using AI

Patients appreciate

Michelle Williams, FNP, receives overwhelmingly positive feedback from patients who consistently praise her exceptional listening skills and thorough approach to care. Patients repeatedly emphasize that she takes time to truly hear their concerns, asks detailed questions to understand the complete picture, and never rushes appointments. Her knowledge and professionalism are frequently highlighted, with many noting her preparedness—she reviews patient charts in advance and comes to appointments well-informed about their medical history. Patients appreciate her compassionate, caring demeanor and describe her as friendly, personable, and easy to talk to. Many reviewers specifically mention her clear explanations, her ability to provide actionable solutions, and her responsiveness in following up on test results and patient messages, sometimes even after hours. Her thoroughness in addressing all patient questions and concerns is a recurring theme throughout the reviews.

Patients also share

One notable area for improvement emerges from a patient who experienced an anxiety attack during their appointment and felt that Michelle did not acknowledge their distress or provide compassion during that difficult moment. This patient felt she seemed annoyed by their questions and didn't fully listen to their concerns until the end of the appointment. While this represents a single critical review among predominantly positive feedback, it highlights an opportunity to ensure consistent recognition and appropriate response to patients experiencing acute emotional distress during visits.

Patient comments are gathered from our Press Ganey Patient Satisfaction Survey and are displayed in their entirety. Patients are de-identified for confidentiality and patient privacy.