Locations of Nermeen Charania, FNP

Biography

Ages Seen
Infants and Toddlers (ages 0-2)
Children (ages 3-11)
Adolescents (ages 12-18)
Adults
Geriatrics
Language(s) Spoken
English
Education
Education: The University of Texas at Austin (2018)
Education: Mass General Hospital Institute of Health Professions (2023)
Certifications
Family Nurse Practitioner- American Nurses Credentialing Center
Hospital Affiliations
Baylor Scott & White Medical Center - Plano

Insurances accepted

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Patient Ratings (336)

The patient rating score is an average of all responses to physician-related questions on our nationally recognized Press Ganey Patient Satisfaction Survey .

4.9 overall patient satisfaction
averageRating metric
4.9
Provider included you in decisions
4.9
Time Care Provider spent with Patient
4.9
Provider showed concern
4.9
Friendliness/Courtesy of Care Provider
4.9
Wait Time at Clinic
4.9
Rate Care Provider

Patient Comments (188)

Overview of patient comments

Summary created using AI

Patients appreciate

Nermeen Charania, FNP consistently receives exceptional praise for her communication skills and ability to explain complex medical information in terms patients can understand. Reviewers repeatedly highlight her thoroughness in discussing test results, liver health, and treatment plans, with many noting she uses diagrams and detailed explanations to ensure comprehension. Patients consistently describe her as knowledgeable, professional, and caring, emphasizing that she takes time to listen to their concerns without rushing. Her responsiveness through text messages and patient portal communications is frequently mentioned as outstanding, with patients appreciating her quick interpretations of lab results and willingness to answer follow-up questions. Many reviews praise her warm, personable demeanor, describing her as kind, patient, encouraging, and having a calming presence that makes patients feel comfortable and cared for.

Patients also share

The reviews reveal very few areas for improvement, with only one notable negative experience where a patient felt rushed and not listened to, indicating they didn't get to ask all their questions. One patient mentioned some initial confusion about medication instructions, requiring follow-up clarification about which medicines to take or not take. Another reviewer noted a situation where cholesterol medication was prescribed before test results came back, suggesting the provider could have waited for lab results before prescribing. These concerns represent a very small fraction of the overall feedback, with the vast majority of reviews being overwhelmingly positive.

Patient comments are gathered from our Press Ganey Patient Satisfaction Survey and are displayed in their entirety. Patients are de-identified for confidentiality and patient privacy.