Nikcole Thompson, FNP-C
Family Nurse Practitioner
MyBSWHealth
Locations of Nikcole Thompson, FNP-C
Baylor Scott & White Urgent Care - Waxahachie
1005 Legacy Ranch Rd Ste 100, Waxahachie, TX, 75165
6617.8mi
Directions
Call
972.817.7550
Open
- Monday:8:00 am-8:00 pm
- Tuesday:8:00 am-8:00 pm
- Wednesday:8:00 am-8:00 pm
- Thursday:8:00 am-8:00 pm
- Friday:8:00 am-8:00 pm
- Saturday:8:00 am-8:00 pm
- Sunday:12:00 pm-5:00 pm
Hours of Operation
Hours
Lab Hours
Hours of Operation
Office Hours
Biography
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Nikcole Thompson is a certified family nurse practitioner in urgent care, with a particular interest in educating patients about disease prevention and their health. Nikcole has 25 years’ experience in ... healthcare and is a member of the American Association of Nurse Practitioners; she is certified by the American Association of Nurse Practitioners. She is passionate about patient care and takes a patient-centered approach to treatment. During her off-hours, Nikcole enjoys reading, traveling, spending time with family, interior decorating and DIY projects at home. View More |
| Ages Seen |
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| Infants and Toddlers (ages 0-2) |
| Children (ages 3-11) |
| Adolescents (ages 12-18) |
| Adults |
| Geriatrics |
| Language(s) Spoken |
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| English |
| Education |
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| Education: University of Phoenix (2015) |
| Certifications | |
|---|---|
| Family Nurse Practitioner- American Academy of Nurse Practitioners | Family Nurse Practitioner- American Academy of Nurse Practitioners (AANPCB) |
Insurances accepted
Baylor Scott & White has established agreements with several types of insurance to ensure your health needs are covered.
Insurance listings are subject to change without prior notice.
Please call your physician's office or your health or insurance plan to verify coverage information prior to scheduling your visit or procedure. Not all members participating in contracted networks have "in network" access. In network participation may change from time to time without prior notice. Independent providers (which could include, for example only, anesthesiologists, radiologists, pathologists, emergency medicine physicians, advance practice professionals, and other independent providers of health care services) may deliver part of your care, and such providers may be considered out-of-network on your health and insurance plans even if the Facility may be considered in network. If you desire additional information as to the providers who may be involved in providing your care, you can either ask your treating provider (who may know some of the specialists or groups who could be involved) or you can request a list of Facility-based physician groups by calling the following toll free number: (877) 810-0372. This list is updated annually and is subject to change without prior notice.
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Patient Ratings (528)
The patient rating score is an average of all responses to physician-related questions on our nationally recognized Press Ganey Patient Satisfaction Survey .
| averageRating | metric | |
|---|---|---|
| 4.5 | Wait Time at Clinic | |
| 4.6 | Provider included you in decisions | |
| 4.6 | Provider showed concern | |
| 4.5 | Time Care Provider spent with Patient | |
| 4.6 | Friendliness/Courtesy of Care Provider | |
| 4.6 | Rate Care Provider |
Patient Comments (222)
Overview of patient comments
Summary created using AI
Patient comments are gathered from our Press Ganey Patient Satisfaction Survey and are displayed in their entirety. Patients are de-identified for confidentiality and patient privacy.
Patients appreciate
Nikcole Thompson, FNP receives consistent praise for her professionalism, compassion, and ability to make patients feel heard and cared for. Patients frequently describe her as friendly, kind, and personable, with many noting her excellent bedside manner and ability to listen carefully to their concerns. She is regularly commended for being thorough in her examinations, knowledgeable about medical issues, and efficient in providing quick, accurate diagnoses and treatment plans. Many reviewers appreciate that she takes time to explain conditions clearly, answer questions without rushing patients, and provide detailed information about what to expect. Several patients mention feeling welcomed and comfortable, with some noting she relates well to parents and children. Her follow-up care is highlighted positively, with at least one patient mentioning she called after hours to check on their child's progress.
Patients also share
The primary areas for improvement center on concerns about rushed visits and communication issues. Several patients report feeling that Thompson spent insufficient time in the exam room, with one noting a visit of less than five minutes despite being billed for more time. A recurring theme in negative reviews is lack of eye contact and appearing disconnected or disinterested, with multiple patients describing her as focused on her laptop rather than engaging with them directly. Follow-up communication is identified as problematic, with one patient reporting never receiving promised test results and having to take them to their primary care doctor instead. Some patients describe her demeanor as cold, monotoned, or lacking warmth, with a "just doing my job" mentality that left them feeling they didn't receive the care they deserved or needed.