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Locations of Nikcole Thompson, FNP-C

Baylor Scott & White Urgent Care - Waxahachie

Baylor Scott & White Urgent Care - Waxahachie

1005 Legacy Ranch Rd Ste 100, Waxahachie, TX, 75165
6617.8mi Directions
Call 972.817.7550
Open
  • Monday:8:00 am-8:00 pm
  • Tuesday:8:00 am-8:00 pm
  • Wednesday:8:00 am-8:00 pm
  • Thursday:8:00 am-8:00 pm
  • Friday:8:00 am-8:00 pm
  • Saturday:8:00 am-8:00 pm
  • Sunday:12:00 pm-5:00 pm

Biography


Nikcole Thompson is a certified family nurse practitioner in urgent care, with a particular interest in educating patients about disease prevention and their health. Nikcole has 25 years’ experience in ... healthcare and is a member of the American Association of Nurse Practitioners; she is certified by the American Association of Nurse Practitioners. She is passionate about patient care and takes a patient-centered approach to treatment.


During her off-hours, Nikcole enjoys reading, traveling, spending time with family, interior decorating and DIY projects at home.
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Ages Seen
Infants and Toddlers (ages 0-2)
Children (ages 3-11)
Adolescents (ages 12-18)
Adults
Geriatrics
Language(s) Spoken
English
Education
Education: University of Phoenix (2015)
Certifications
Family Nurse Practitioner- American Academy of Nurse Practitioners Family Nurse Practitioner- American Academy of Nurse Practitioners (AANPCB)

Insurances accepted

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  • Aetna - (12)
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    Baylor Scott & White Health Plan-BSW Access PPO
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    Blue Cross Blue Shield-TRS-ActiveCare Primary+
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    Humana-Humana USAA Honor with Rx (PPO)
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  • Superior Health Plan - (3)
    Superior Health Plan-Ambetter Core EPO - Bronze
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    United HealthCare-Erickson Advantage Liberty with Drugs (HMO-POS)
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Insurance listings are subject to change without prior notice. Please call your physician's office or your health or insurance plan to verify coverage information prior to scheduling your visit or procedure. Not all members participating in contracted networks have "in network" access. In network participation may change from time to time without prior notice. Independent providers (which could include, for example only, anesthesiologists, radiologists, pathologists, emergency medicine physicians, advance practice professionals, and other independent providers of healthcare services) may deliver part of your care, and such providers may be considered out-of-network on your health and insurance plans even if the Facility may be considered in network. If you desire additional information as to the providers who may be involved in providing your care, you can either ask your treating provider (who may know some of the specialists or groups who could be involved) or you can request a list of Facility-based physician groups by calling the following toll free number: 1.877.810.0372. This list is updated annually and is subject to change without prior notice.


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Patient Ratings (510)

The patient rating score is an average of all responses to physician-related questions on our nationally recognized Press Ganey Patient Satisfaction Survey .

4.5 overall patient satisfaction
averageRating metric
4.5
Wait Time at Clinic
4.6
Provider included you in decisions
4.5
Provider showed concern
4.5
Time Care Provider spent with Patient
4.6
Friendliness/Courtesy of Care Provider
4.6
Rate Care Provider

Patient Comments (224)

Overview of patient comments

Summary created using AI

Patients appreciate

Nikcole Thompson, FNP receives overwhelmingly positive feedback for her clinical competence, compassionate care, and excellent listening skills. Patients consistently praise her professionalism, thoroughness, and genuine concern for their wellbeing. Many reviewers highlight her ability to listen carefully to their symptoms and concerns without rushing, taking time to explain diagnoses and treatment plans clearly. Her bedside manner is frequently described as warm, friendly, and caring, with patients feeling valued and respected during their visits. The office staff and overall environment also receive consistent praise for being welcoming and professional. Patients appreciate her efficiency combined with attentiveness, her knowledge and confidence in diagnosing conditions, and her willingness to answer questions thoroughly. Several reviews mention her going above and beyond, including follow-up calls to check on patients after their visits.

Patients also share

However, a notable subset of reviews identifies significant concerns about bedside manner and communication. Several patients describe Thompson as rushed, abrupt, and disconnected during visits, with some reporting she spent as little as 10 seconds in the exam room. Multiple reviewers mention she failed to make eye contact, appeared disinterested, and focused primarily on her computer rather than engaging with patients. Some patients felt dismissed or cut off when trying to explain their symptoms. A recurring complaint involves lack of follow-up, with patients reporting they never received promised phone calls about test results and had to reach out themselves for information. A few reviews describe her as cold, sarcastic, or showing visible disgust when examining wounds, and some patients felt their concerns were not taken seriously or adequately addressed.

Patient comments are gathered from our Press Ganey Patient Satisfaction Survey and are displayed in their entirety. Patients are de-identified for confidentiality and patient privacy.