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Locations of Nikcole Thompson, FNP-C
Baylor Scott & White Urgent Care - Waxahachie
1005 Legacy Ranch Rd Ste 100, Waxahachie, TX, 75165
6617.8mi
Directions
Call
972.817.7550
Open
- Monday:8:00 am-8:00 pm
- Tuesday:8:00 am-8:00 pm
- Wednesday:8:00 am-8:00 pm
- Thursday:8:00 am-8:00 pm
- Friday:8:00 am-8:00 pm
- Saturday:8:00 am-8:00 pm
- Sunday:12:00 pm-5:00 pm
Hours of Operation
Hours
Lab Hours
Hours of Operation
Office Hours
Biography
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Nikcole Thompson is a certified family nurse practitioner in urgent care, with a particular interest in educating patients about disease prevention and their health. Nikcole has 25 years’ experience in ... healthcare and is a member of the American Association of Nurse Practitioners; she is certified by the American Association of Nurse Practitioners. She is passionate about patient care and takes a patient-centered approach to treatment. During her off-hours, Nikcole enjoys reading, traveling, spending time with family, interior decorating and DIY projects at home. View More |
| Ages Seen |
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| Infants and Toddlers (ages 0-2) |
| Children (ages 3-11) |
| Adolescents (ages 12-18) |
| Adults |
| Geriatrics |
| Language(s) Spoken |
|---|
| English |
| Education |
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| Education: University of Phoenix (2015) |
| Certifications | |
|---|---|
| Family Nurse Practitioner- American Academy of Nurse Practitioners | Family Nurse Practitioner- American Academy of Nurse Practitioners (AANPCB) |
Insurances accepted
Baylor Scott & White has established agreements with several types of insurance to ensure your health needs are covered.
Insurance listings are subject to change without prior notice.
Please call your physician's office or your health or insurance plan to verify coverage information prior to scheduling your visit or procedure. Not all members participating in contracted networks have "in network" access. In network participation may change from time to time without prior notice. Independent providers (which could include, for example only, anesthesiologists, radiologists, pathologists, emergency medicine physicians, advance practice professionals, and other independent providers of health care services) may deliver part of your care, and such providers may be considered out-of-network on your health and insurance plans even if the Facility may be considered in network. If you desire additional information as to the providers who may be involved in providing your care, you can either ask your treating provider (who may know some of the specialists or groups who could be involved) or you can request a list of Facility-based physician groups by calling the following toll free number: (877) 810-0372. This list is updated annually and is subject to change without prior notice.
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Patient Ratings (524)
The patient rating score is an average of all responses to physician-related questions on our nationally recognized Press Ganey Patient Satisfaction Survey .
| averageRating | metric | |
|---|---|---|
| 4.4 | Wait Time at Clinic | |
| 4.5 | Provider included you in decisions | |
| 4.5 | Provider showed concern | |
| 4.5 | Time Care Provider spent with Patient | |
| 4.6 | Friendliness/Courtesy of Care Provider | |
| 4.6 | Rate Care Provider |
Patient Comments (227)
Overview of patient comments
Summary created using AI
Patient comments are gathered from our Press Ganey Patient Satisfaction Survey and are displayed in their entirety. Patients are de-identified for confidentiality and patient privacy.
Patients appreciate
Nikcole Thompson, FNP receives consistent praise for her professionalism, listening skills, and compassionate care. Patients frequently describe her as friendly, kind, and personable, with many noting that she takes time to listen carefully to their concerns and asks appropriate questions. She is regularly commended for being thorough in her examinations, providing clear explanations of diagnoses and treatment plans, and making patients feel cared for and comfortable. Many reviews highlight her efficiency and ability to quickly identify problems while still being attentive. Patients appreciate her knowledge, competence, and ability to make them feel like her only priority during visits. Several reviewers specifically mention her excellent bedside manner and note that she shows genuine concern for patient wellbeing, with some even receiving follow-up calls to check on their progress.
Patients also share
The most significant criticism centers on inconsistent bedside manner and communication issues. Several patients describe experiences where Thompson appeared rushed, spent very little time in the room (sometimes less than five minutes), and seemed disinterested or disconnected. Multiple reviews mention that she failed to make eye contact, appeared focused only on her computer screen, and displayed poor facial expressions when examining wounds. A recurring concern involves inadequate follow-up, with several patients reporting they never received promised phone calls about test results and had to reach out themselves. Some patients felt she was abrupt, cold, or lacked empathy, particularly when dealing with serious concerns like infected wounds or pediatric cases with concerning symptoms. A few reviews note that she did not adequately explain treatment plans or provide guidance on what symptoms to watch for.