Locations of Noor Alaina, FNP

Baylor Scott & White Dallas Diagnostic Association - Garland
7217 Telecom Pkwy Ste 300, Garland, TX, 75044- Monday:8:00 am-4:30 pm
- Tuesday:8:00 am-4:30 pm
- Wednesday:8:00 am-4:30 pm
- Thursday:8:00 am-4:30 pm
- Friday:8:00 am-4:30 pm
- Monday:8:00 am-4:15 pm
- Tuesday:8:00 am-4:15 pm
- Wednesday:8:00 am-4:15 pm
- Thursday:8:00 am-4:15 pm
- Friday:8:00 am-4:15 pm
Office Hours
Biography
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Noor Alaina is a family nurse practitioner with a special interest in endocrinology. She has a passion for treating type 2 diabetics, and likes to emphasize lifestyle changes to help
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manage blood sugars. She also likes to stay up to date on the latest technology available to diabetics. She is also certified as a diabetes educator.
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| Ages Seen |
|---|
| Adults |
| Geriatrics |
| Language(s) Spoken |
|---|
| English |
| Arabic |
| Spanish |
| Education |
|---|
| Education: Texas A&M International University (2013) |
| Education: Keiser University (2016) |
| Certifications | |||
|---|---|---|---|
| Family Nurse Practitioner- American Academy of Nurse Practitioners | Diabetes Educator- Certification Board for Diabetes Care and Education | Certified Diabetes Care and Education Specialist- Certification Board for Diabetes Care and Education | Family Nurse Practitioner- American Academy of Nurse Practitioners (AANPCB) |
Insurances accepted
Baylor Scott & White has established agreements with several types of insurance to ensure your health needs are covered.
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Baylor Scott & White Health Plan - (11)Baylor Scott & White Health Plan-BSW Access PPOBaylor Scott & White Health Plan-BSW Plus HMO-GroupBaylor Scott & White Health Plan-BSW Plus HMO-Individual/FamilyBaylor Scott & White Health Plan-BSW Plus PPO-GroupBaylor Scott & White Health Plan-BSW Plus PPO-Individual/FamilyBaylor Scott & White Health Plan-BSW Premier HMO-GroupBaylor Scott & White Health Plan-BSW Premier HMO-Individual/FamilyBaylor Scott & White Health Plan-BSW SeniorCare Advantage HMOBaylor Scott & White Health Plan-BSW SeniorCare Advantage PPOBaylor Scott & White Health Plan-BSWH Employee Network (SEQA & EQA)Baylor Scott & White Health Plan-BSWH Employee Network Premium (PPO)/ HDHP
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Patient Ratings (84)
The patient rating score is an average of all responses to physician-related questions on our nationally recognized Press Ganey Patient Satisfaction Survey .
| averageRating | metric | |
|---|---|---|
| 4.7 | Time Care Provider spent with Patient | |
| 4.7 | Wait Time at Clinic | |
| 4.6 | Provider showed concern | |
| 4.7 | Friendliness/Courtesy of Care Provider | |
| 4.6 | Provider included you in decisions | |
| 4.6 | Rate Care Provider |
Patient Comments (36)
Overview of patient comments
Summary created using AI
Patient comments are gathered from our Press Ganey Patient Satisfaction Survey and are displayed in their entirety. Patients are de-identified for confidentiality and patient privacy.
Patients appreciate
Noor Alaina, FNP receives overwhelmingly positive feedback from patients, with the most consistently praised quality being her exceptional listening skills. Patients repeatedly describe her as attentive, thorough, and genuinely caring about their health concerns. She is commended for her clear communication style, with multiple reviewers noting that she explains medical information in an accessible way without talking down to patients. Her professionalism and knowledge are frequently highlighted, with specific praise for her educational approach to care and her ability to address all patient concerns comprehensively. Several patients mention feeling comfortable and welcomed during their visits, and there are notable examples of successful health outcomes, including one patient whose A1C dropped to 5.4 and another who received a corrected diabetes diagnosis that significantly improved their treatment.
Patients also share
The reviews reveal minimal areas for improvement, with only two notable concerns mentioned. One patient gave a 2.6-star rating stating the provider was dismissive, which stands in stark contrast to the overwhelming majority of feedback. Another patient, while still giving a 5-star rating, noted that Noor Alaina was 10 minutes late seeing them while they waited in the exam room. These represent isolated incidents among an otherwise consistently positive collection of reviews.