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Next available appointments
Times may vary. Displayed times are for in-person visits. Additional times may be available for both new and current patients.
Fri, 12/19
- 7:40 AM
- 8:20 AM
- 9:20 AM
Mon, 12/22
- 7:40 AM
- 8:20 AM
- 10:00 AM
Tue, 12/23
- 9:20 AM
- 10:20 AM
- 11:20 AM
Locations of Ralonda D Butts, FNP
Baylor Scott & White Clinic - Killeen
3801 Scott and White Dr , Killeen, TX, 76543- Monday:7:00 am-7:00 pm
- Tuesday:7:00 am-7:00 pm
- Wednesday:7:00 am-7:00 pm
- Thursday:7:00 am-7:00 pm
- Friday:7:00 am-7:00 pm
- Saturday:7:00 am-7:00 pm
Office Hours
Biography
| Language(s) Spoken |
|---|
| English |
| Certifications |
|---|
| Family Nurse Practitioner- American Academy of Nurse Practitioners (AANPCB) |
| Hospital Affiliations |
|---|
| Baylor Scott & White Medical Center - Temple |
Insurances accepted
Baylor Scott & White has established agreements with several types of insurance to ensure your health needs are covered.
Please contact your provider to confirm if your insurance is accepted.
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Patient Ratings (334)
The patient rating score is an average of all responses to physician-related questions on our nationally recognized Press Ganey Patient Satisfaction Survey .
| averageRating | metric | |
|---|---|---|
| 4.8 | Time Care Provider spent with Patient | |
| 4.8 | Friendliness/Courtesy of Care Provider | |
| 4.8 | Provider included you in decisions | |
| 4.8 | Wait Time at Clinic | |
| 4.8 | Provider showed concern | |
| 4.7 | Rate Care Provider |
Patient Comments (160)
Overview of patient comments
Summary created using AI
Patient comments are gathered from our Press Ganey Patient Satisfaction Survey and are displayed in their entirety. Patients are de-identified for confidentiality and patient privacy.
Patients appreciate
Ralonda Butts receives overwhelmingly positive feedback from patients who consistently praise her listening skills and attentiveness. Patients frequently describe her as caring, compassionate, and genuinely concerned about their health and wellbeing. She is commended for being thorough in her examinations, taking time to explain diagnoses and treatment plans in ways patients can understand, and never rushing through appointments. Many reviewers highlight her professional demeanor, knowledge, and ability to make patients feel comfortable discussing their concerns. Patients appreciate that she asks appropriate follow-up questions, addresses all their concerns, and shows a personal investment in their care. Several reviews specifically mention her warm personality, patience, and respectful conduct.
Patients also share
While the vast majority of reviews are positive, a few patients identified opportunities for improvement regarding physical examination practices. One patient expressed significant dissatisfaction that Ms. Butts did not physically examine their feet despite complaints of pain, kept interrupting, asked repetitive questions, and only prescribed pain medication when specifically requested. Another patient noted that during a visit for stomach and back pain, Ms. Butts did not use a stethoscope to listen to their heart or back and only touched their stomach while they were sitting rather than conducting a more thorough examination on the exam table. These reviews suggest occasional inconsistencies in performing comprehensive physical assessments.