Rebecca Olivia Torres, FNP
MyBSWHealth
Next available appointments
Times may vary. Displayed times are for in-person visits. Additional times may be available for both new and current patients.
Mon, 12/29
- 9:20 AM
- 10:40 AM
- 1:40 PM
Tue, 12/30
- 8:20 AM
Wed, 1/07
- 8:20 AM
- 11:20 AM
- 1:40 PM
Locations of Rebecca Olivia Torres, FNP
Baylor Scott & White Clinic - Copperas Cove
239 W US Hwy 190 , Copperas Cove, TX, 76522- Monday:7:45 am-5:00 pm
- Tuesday:7:45 am-5:00 pm
- Wednesday:7:45 am-5:00 pm
- Thursday:7:45 am-5:00 pm
- Friday:7:45 am-5:00 pm
Office Hours
Biography
| Language(s) Spoken |
|---|
| English |
| Hospital Affiliations |
|---|
| Baylor Scott & White Medical Center - Temple |
Insurances accepted
Baylor Scott & White has established agreements with several types of insurance to ensure your health needs are covered.
Please contact your provider to confirm if your insurance is accepted.
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Patient Ratings (85)
The patient rating score is an average of all responses to physician-related questions on our nationally recognized Press Ganey Patient Satisfaction Survey .
| averageRating | metric | |
|---|---|---|
| 4.9 | Provider showed concern | |
| 4.9 | Provider included you in decisions | |
| 4.9 | Time Care Provider spent with Patient | |
| 4.9 | Friendliness/Courtesy of Care Provider | |
| 4.9 | Wait Time at Clinic | |
| 4.8 | Rate Care Provider |
Patient Comments (45)
Overview of patient comments
Summary created using AI
Patient comments are gathered from our Press Ganey Patient Satisfaction Survey and are displayed in their entirety. Patients are de-identified for confidentiality and patient privacy.
Patients appreciate
Rebecca Torres, FNP, receives overwhelmingly positive feedback from patients who consistently praise her compassionate and attentive approach to care. Patients frequently highlight her excellent listening skills, noting that she takes time to carefully hear their concerns and answer all their questions thoroughly. Her kind, friendly, and caring demeanor makes patients feel comfortable and relaxed during visits. Many reviewers emphasize her professionalism and knowledge, appreciating how she clearly explains diagnoses, test results, and treatment plans to ensure patients understand their health conditions. Patients also value that she shows genuine concern and empathy for their medical issues, with several noting she spent quality time with them rather than rushing through appointments. Her ability to identify problems accurately and provide appropriate solutions, including specialist referrals when needed, is frequently mentioned as a strength.
Patients also share
One notable area for improvement emerges from a patient who expressed dissatisfaction with their experience, stating that Ms. Torres did not adequately answer their questions and had to search online for information about their diagnosis. This review suggests an opportunity to ensure consistent communication and demonstrate preparedness with medical information across all patient encounters, particularly when addressing unfamiliar conditions or complex diagnoses.