Shauna Monique Jones, FNPC
Family Medicine
Biography
| Ages Seen |
|---|
| Infants and Toddlers (ages 0-2) |
| Children (ages 3-11) |
| Adolescents (ages 12-18) |
| Adults |
| Geriatrics |
| Language(s) Spoken |
|---|
| English |
| Certifications |
|---|
| Family Nurse Practitioner- American Academy of Nurse Practitioners |
Insurances accepted
Baylor Scott & White has established agreements with several types of insurance to ensure your health needs are covered.
Insurance listings are subject to change without prior notice.
Please call your physician's office or your health or insurance plan to verify coverage information prior to scheduling your visit or procedure. Not all members participating in contracted networks have "in network" access. In network participation may change from time to time without prior notice. Independent providers (which could include, for example only, anesthesiologists, radiologists, pathologists, emergency medicine physicians, advance practice professionals, and other independent providers of health care services) may deliver part of your care, and such providers may be considered out-of-network on your health and insurance plans even if the Facility may be considered in network. If you desire additional information as to the providers who may be involved in providing your care, you can either ask your treating provider (who may know some of the specialists or groups who could be involved) or you can request a list of Facility-based physician groups by calling the following toll free number: (877) 810-0372. This list is updated annually and is subject to change without prior notice.
Please contact your provider to confirm if your insurance is accepted.
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Patient Ratings (49)
The patient rating score is an average of all responses to physician-related questions on our nationally recognized Press Ganey Patient Satisfaction Survey .
| averageRating | metric | |
|---|---|---|
| 4.9 | Provider showed concern | |
| 4.9 | Friendliness/Courtesy of Care Provider | |
| 4.9 | Provider included you in decisions | |
| 4.9 | Wait Time at Clinic | |
| 4.9 | Time Care Provider spent with Patient | |
| 4.9 | Rate Care Provider |
Patient Comments (25)
Overview of patient comments
Summary created using AI
Patient comments are gathered from our Press Ganey Patient Satisfaction Survey and are displayed in their entirety. Patients are de-identified for confidentiality and patient privacy.
Patients appreciate
Shauna Jones, MSN, APRN, FNP-C receives consistently outstanding feedback from patients, with the vast majority awarding her perfect 5-star ratings. Patients most frequently praise her exceptional listening skills and attentiveness, with multiple reviews specifically noting that she "listened" to their concerns and took time to understand their issues fully. Her thoroughness and knowledge are repeatedly highlighted, with patients appreciating that she covers all bases and provides comprehensive care. Additionally, patients consistently describe her as caring, kind, friendly, and personable, noting her ability to put them at ease and make them feel comfortable during visits. Her communication skills are also commended, with patients valuing her informative explanations and helpful recommendations.
Patients also share
The reviews reveal virtually no significant areas for improvement, as the feedback is overwhelmingly positive across all 25 reviews. Only two reviews rated slightly below perfect at 4.5 and 4.0 stars, but even these reviews provided positive comments describing her as "very professional" and "helpful and very friendly" without identifying specific concerns or deficiencies. No patients mentioned wait times, staff interactions, facility issues, or any negative aspects of their care experience with this provider.