Shawn Carlene Pursell, FNP

Patients appreciate

Shawn Pursell, FNP receives consistently high praise for her exceptional listening skills and patient-centered approach. Patients repeatedly emphasize that she "really listens" to their concerns and takes adequate time during appointments without rushing. Her interpersonal skills are highlighted frequently, with patients describing her as friendly, personable, caring, and compassionate. Many reviewers appreciate her thoroughness in asking detailed questions, explaining treatment plans clearly, and ensuring patients understand their next steps and options. Her professional demeanor combined with a warm bedside manner helps patients feel comfortable and at ease, particularly those seeing her for the first time. Patients also note her knowledge of medical history and ability to provide prompt, insightful care.

Patients also share

The reviews reveal minimal areas for improvement, with only two notable concerns among the overwhelmingly positive feedback. One patient rated their experience 3.1 stars, expressing that they felt Shawn did not completely listen to their problem and considered the visit a waste of time for both parties. Another patient gave a 3.97 star rating with only the brief comment "It was brief," suggesting the appointment may have felt too short or lacking in depth. These concerns about feeling unheard or experiencing insufficient appointment time represent isolated incidents but indicate occasional gaps in the patient experience.