Abby Brotherton Wicks, OD
Optometry
MyBSWHealth
Next available appointments
Times may vary. Displayed times are for in-person visits. Additional times may be available for both new and current patients.
Wed, 3/18
- 9:00 AM
Wed, 5/13
- 7:30 AM
- 3:00 PM
Thu, 5/14
- 7:30 AM
- 11:00 AM
Locations of Abby Brotherton Wicks, OD
Baylor Scott & White Pavilion - Temple
1815 S 31st St , Temple, TX, 76504
6653.5mi
Directions
Call
254.724.3937
Open
- Monday:7:30 am-5:00 pm
- Tuesday:7:30 am-5:00 pm
- Wednesday:7:30 am-5:00 pm
- Thursday:7:30 am-5:00 pm
- Friday:7:30 am-5:00 pm
Hours of Operation
Hours
Lab Hours
Hours of Operation
Office Hours
Biography
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Dr. Abby Wicks is a board-certified optometrist. Her professional interests include binocular vision dysfunction and concussion and traumatic brain injury vision dysfunction. Before joining Baylor Scott & White in 2022, Dr. ... Wicks was recruited by the Department of Defense to develop a vision rehabilitation program among a multidisciplinary team of specialists at Fort Cavazos NICoE Intrepid Spirit Center. Through this endeavor, she rehabilitated nearly 2,000 active-duty soldiers, helping them return to duty. Dr. Wicks is a Fellow of the American Academy of Optometry. She is passionate about staying engaged in vision rehabilitation through quality care for her patients of all ages, peer-reviewed publications, clinical education for ophthalmologists and optometrists and routinely lecturing at national academic conferences. Outside of work, Dr. Wicks enjoys traveling with her husband and children and visiting family in Iowa. She also likes outdoor activities, such as skiing, biking and swimming. View More |
| Ages Seen |
|---|
| Children (ages 3-11) |
| Adolescents (ages 12-18) |
| Adults |
| Geriatrics |
| Language(s) Spoken |
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| English |
| Spanish |
| Education |
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| Education: OD, Southern California College of Optometry (2013) |
| Medical School: SOUTHERN CALIFORNIA COLLEGE OF OPTOMETRY (2013) |
| Residency: Neuro-Optometry / Acquired Brain Injury, State University of New York College at Buffalo (2014) |
| Residency: Neuro-Optometry / Acquired Brain Injury, State University of New York College at Buffalo (2014) |
| Certifications | |
|---|---|
| Optometry- American Board of Optometry | Optometry- American Board of Optometry |
| Hospital Affiliations |
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| Baylor Scott & White Medical Center - Temple |
Insurances accepted
Baylor Scott & White has established agreements with several types of insurance to ensure your health needs are covered.
Insurance listings are subject to change without prior notice.
Please call your physician's office or your health or insurance plan to verify coverage information prior to scheduling your visit or procedure. Not all members participating in contracted networks have "in network" access. In network participation may change from time to time without prior notice. Independent providers (which could include, for example only, anesthesiologists, radiologists, pathologists, emergency medicine physicians, advance practice professionals, and other independent providers of health care services) may deliver part of your care, and such providers may be considered out-of-network on your health and insurance plans even if the Facility may be considered in network. If you desire additional information as to the providers who may be involved in providing your care, you can either ask your treating provider (who may know some of the specialists or groups who could be involved) or you can request a list of Facility-based physician groups by calling the following toll free number: (877) 810-0372. This list is updated annually and is subject to change without prior notice.
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Baylor Scott & White Health Plan - (14)Baylor Scott & White Health Plan-BSW Access PPOBaylor Scott & White Health Plan-BSW Plus HMO-GroupBaylor Scott & White Health Plan-BSW Plus HMO-Individual/FamilyBaylor Scott & White Health Plan-BSW Plus PPO-GroupBaylor Scott & White Health Plan-BSW Plus PPO-Individual/FamilyBaylor Scott & White Health Plan-BSW Premier HMO-GroupBaylor Scott & White Health Plan-BSW Premier HMO-Individual/FamilyBaylor Scott & White Health Plan-BSW SeniorCare Advantage HMOBaylor Scott & White Health Plan-BSW SeniorCare Advantage PPOBaylor Scott & White Health Plan-BSWH Employee Network (SEQA & EQA)Baylor Scott & White Health Plan-BSWH Employee Network Premium (PPO)/ HDHPBaylor Scott & White Health Plan-HMO Network-GroupBaylor Scott & White Health Plan-HMO Network-Individual/FamilyBaylor Scott & White Health Plan-RightCare STAR Medicaid Network
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Blue Cross Blue Shield - (37)Blue Cross Blue Shield-Blue Advantage - BronzeBlue Cross Blue Shield-Blue Advantage - GoldBlue Cross Blue Shield-Blue Advantage - SilverBlue Cross Blue Shield-Blue Advantage Plus - BronzeBlue Cross Blue Shield-Blue Advantage Plus - GoldBlue Cross Blue Shield-Blue Advantage Plus - SilverBlue Cross Blue Shield-Blue ChoiceBlue Cross Blue Shield-Blue Cross Group Medicare Advantage (PPO)Blue Cross Blue Shield-Blue Cross Group Medicare Advantage Open Access (PPO)Blue Cross Blue Shield-Blue Cross Medicare Advantage Choice Plus (PPO)Blue Cross Blue Shield-Blue Cross Medicare Advantage Choice Premier (PPO)Blue Cross Blue Shield-Blue Cross Medicare Advantage Classic (PPO)Blue Cross Blue Shield-Blue Cross Medicare Advantage Dual Care Plus (HMO SNP)Blue Cross Blue Shield-Blue Cross Medicare Advantage Flex (PPO)Blue Cross Blue Shield-Blue Cross Medicare Advantage Flex Access (PPO)Blue Cross Blue Shield-Blue Cross Medicare Advantage Health Choice (PPO)Blue Cross Blue Shield-Blue Cross Medicare Advantage Protect (PPO)Blue Cross Blue Shield-Blue Cross Medicare Advantage Saver (HMO)Blue Cross Blue Shield-Blue Cross Medicare Advantage Saver Plus (PPO)Blue Cross Blue Shield-Blue Cross Medicare Advantage Value (HMO)Blue Cross Blue Shield-Blue EssentialsBlue Cross Blue Shield-Blue Essentials AccessBlue Cross Blue Shield-Blue PremierBlue Cross Blue Shield-Blue Premier AccessBlue Cross Blue Shield-Consumer Directed HealthSelectBlue Cross Blue Shield-Federal Basic OptionBlue Cross Blue Shield-Federal FEP Blue FocusBlue Cross Blue Shield-Federal Standard OptionBlue Cross Blue Shield-HealthSelectBlue Cross Blue Shield-High Performance NetworkBlue Cross Blue Shield-ParPlanBlue Cross Blue Shield-STAR KidsBlue Cross Blue Shield-TRS-ActiveCare 2Blue Cross Blue Shield-TRS-ActiveCare PrimaryBlue Cross Blue Shield-TRS-ActiveCare Primary HDBlue Cross Blue Shield-TRS-ActiveCare Primary+Blue Cross Blue Shield-TRS-Care Standard
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Catalyst Health Group - (1)Catalyst Health Group-Catalyst Health - Baylor Scott & White Preferred
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Centivo Network - (1)Centivo Network-Centivo Network - Baylor Scott & White Premier
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Cigna - (14)Cigna-Choice FundCigna-Cigna Preferred Medicare (HMO)Cigna-Cigna Preferred Savings Medicare (HMO)Cigna-Cigna Preferred Savings Medicare (PPO)Cigna-Cigna TotalCare (HMO D-SNP)Cigna-Cigna True Choice Courage Medicare (PPO)Cigna-Cigna True Choice Medicare (PPO)Cigna-Cigna+OscarCigna-HMO Open AccessCigna-NFL Dedicated Hospital Network ProgramCigna-Open AccessCigna-Open Access PlusCigna-Open Access Plus In-NetworkCigna-Point of Service Open Access
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DFW ConnectedCare - (1)DFW ConnectedCare-American Airlines Employee Benefit Plan
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FirstCare Health Plans - (3)FirstCare Health Plans-CHIPFirstCare Health Plans-FirstCare Select Plus HMO NetworkFirstCare Health Plans-STAR Medicaid - MRSA
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Tricare - (3)Tricare-ExtraTricare-PrimeTricare-Select
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TriWest HealthCare - (1)TriWest HealthCare-Community Care Network
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United HealthCare - (33)United HealthCare-AARP Medicare Advantage Choice (PPO)United HealthCare-AARP Medicare Advantage Patriot (HMO-POS)United HealthCare-All SaversUnited HealthCare-CharterUnited HealthCare-Charter BalancedUnited HealthCare-Charter PlusUnited HealthCare-CHIPUnited HealthCare-ChoiceUnited HealthCare-Choice PlusUnited HealthCare-CoreUnited HealthCare-Core EssentialUnited HealthCare-EDGEUnited HealthCare-Erickson Advantage Champion (HMO-POS C-SNP)United HealthCare-Erickson Advantage Freedom (HMO-POS)United HealthCare-Erickson Advantage Guardian (HMO-POS I-SNP)United HealthCare-Erickson Advantage Liberty with Drugs (HMO-POS)United HealthCare-Erickson Advantage Liberty without Drugs (HMO-POS)United HealthCare-Erickson Advantage Signature with Drugs (HMO-POSUnited HealthCare-NavigateUnited HealthCare-Navigate BalancedUnited HealthCare-Navigate PlusUnited HealthCare-Nexus ACO - Open AccessUnited HealthCare-Nexus ACO - Referral RequiredUnited HealthCare-OptionsUnited HealthCare-SelectUnited HealthCare-Select PlusUnited HealthCare-STARUnited HealthCare-STAR KidsUnited HealthCare-STAR+PLUSUnited HealthCare-SurestUnited HealthCare-UnitedHealthcare Assisted Living Plan (PPO I-SNP)United HealthCare-UnitedHealthcare Group Medicare Advantage (PPO)United HealthCare-UnitedHealthcare Nursing Home Plan (PPO I-SNP)
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Patient Ratings (1720)
The patient rating score is an average of all responses to physician-related questions on our nationally recognized Press Ganey Patient Satisfaction Survey .
| averageRating | metric | |
|---|---|---|
| 4.5 | Wait Time at Clinic | |
| 4.9 | Provider included you in decisions | |
| 4.9 | Provider showed concern | |
| 4.9 | Time Care Provider spent with Patient | |
| 4.9 | Friendliness/Courtesy of Care Provider | |
| 4.9 | Rate Care Provider |
Patient Comments (872)
Overview of patient comments
Summary created using AI
Patient comments are gathered from our Press Ganey Patient Satisfaction Survey and are displayed in their entirety. Patients are de-identified for confidentiality and patient privacy.
Patients appreciate
Dr. Abby Wicks consistently receives high praise for her thoroughness, professionalism, and warm, personable demeanor. Patients frequently highlight her ability to explain complex eye conditions in easy-to-understand terms, ensuring they leave appointments feeling informed and confident in their care. Her attentiveness and willingness to answer all questions are among the most commonly cited strengths, with many patients noting that she never makes them feel rushed. Reviewers also frequently commend her exceptional skills with children, patients with special needs, and elderly patients, demonstrating patience and adaptability across a wide range of patient needs. Her diagnostic abilities are praised as well, with multiple patients noting that she identified issues that had been previously overlooked.
Patients also share
A small number of reviews noted occasional concerns about wait times and appointment delays, with one patient mentioning she was an hour and a half late and another noting a roughly 30-minute delay. One reviewer felt that communication regarding test results could be improved, noting they had not received a follow-up after their exam. A single reviewer expressed frustration that their concerns about migraines and night blindness were not adequately addressed during their visits, feeling their symptoms were dismissed rather than thoroughly investigated.