Biography
| Ages Seen |
|---|
| Children (ages 3-11) |
| Adolescents (ages 12-18) |
| Adults |
| Geriatrics |
| Language(s) Spoken |
|---|
| English |
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Patient Ratings (873)
The patient rating score is an average of all responses to physician-related questions on our nationally recognized Press Ganey Patient Satisfaction Survey .
| averageRating | metric | |
|---|---|---|
| 4.8 | Wait Time at Clinic | |
| 4.9 | Time Care Provider spent with Patient | |
| 4.9 | Provider showed concern | |
| 4.9 | Provider included you in decisions | |
| 4.9 | Friendliness/Courtesy of Care Provider | |
| 4.9 | Rate Care Provider |
Patient Comments (361)
Overview of patient comments
Summary created using AI
Patient comments are gathered from our Press Ganey Patient Satisfaction Survey and are displayed in their entirety. Patients are de-identified for confidentiality and patient privacy.
Patients appreciate
Dr. Michael Brice consistently receives exceptional praise from patients across multiple dimensions of care. Patients repeatedly highlight his thorough and comprehensive eye examinations, noting that he takes time to explain procedures, findings, and treatment options in clear, understandable language. His interpersonal skills are frequently commended, with reviewers describing him as personable, friendly, kind, caring, and professional. Patients particularly appreciate that he listens attentively to their concerns, answers all questions without rushing, and maintains excellent eye contact during conversations rather than focusing on computers. His bedside manner creates a comfortable environment where patients feel at ease asking questions and discussing their vision health. Many long-term patients express deep loyalty, with several noting they have been seeing Dr. Brice for 9 to 26+ years, and numerous reviews mention sadness about his upcoming retirement.
Patients also share
The reviews contain very few criticisms or areas for improvement. A small number of patients provided slightly lower ratings without detailed negative feedback, offering only brief comments like "okay" or "good." One patient mentioned that while Dr. Brice himself is excellent, they would only "somewhat" recommend the office due to Scott & White's higher charges compared to private ophthalmology clinics, though this reflects organizational pricing rather than the provider's care quality. One reviewer noted that staff "don't go overboard on the niceness" but acknowledged they handle high patient volumes effectively. Another patient mentioned a somewhat morbid comment about diabetes complications, though this appeared to be medically accurate information delivered directly.