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​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​Baylor Scott & White Health is pleased to offer you multiple options to pay your bill. View​ our guide to understand your Baylor Scott & White billing statement.​​​

If you are paying a bill from a HealthTexas Provider Network (HTPN) physician practice, please visit the HTPN website.​​

Baylor Scott & White expects all patients to accept and meet the financial obligation associated with the care received. If you are unable to meet your financial obligation, please speak to a financial counselor and review Baylor Scott & White's financial assistance policy and options. Baylor Scott & White also offers the option to set up extended, interest free payment plans if you can’t pay your bills all at once.

Please note: In addition to the hospital bill, you may receive bills for professional services you received during your visit. These ancillary bills are from providers such as ER physicians, radiologists, cardiologists, pathologists and/or anesthesiologists. It is a legal requirement for these providers to submit separate bills for their services. The hospital is not responsible for the billing or collection of these services. If you have questions about these bills, please call the number listed on the billing statement. 

North Texas

(Dallas-Fort Worth Metroplex)

Pay Online

Create an account with us and manage your online payments and view account balances.

In a hurry? Our online Quick Pay option offers a secure method to make a one-time payment without a Baylor Scott & White Health account. Please have your account number and the ZIP code for the address where your statement was sent. A confirmation email will also be sent to the email address you provided.

View Online Bill Pay Options for Your Baylor Scott & White Facility

Pay By Mail

To ensure that your payment is properly applied to your account, detach the slip from your Baylor Scott & White billing statement, return this slip with your payment and include your account number on your check and/or money order.

You may also pay by credit card (Visa, MasterCard, American Express, Discover).

View Mailing Addresses for Your Baylor Scott & White Facility

Pay By Phone

Customer Service: If you have a question or would like to speak or make a payment with a representative, our dedicated Customer Service Department is available Monday to Friday from 8-11:30 a.m. and 12:30-5 p.m.

Local number: 214.820.3151
Toll free number: 1.800.725.0024

Interactive Voice Response: Need to call after hours? Our telephone interactive voice response system gives you the ability to make a payment, check balances, and request an itemized statement 24 hours a day, seven days a week. All payments made Monday through Friday before 5 p.m. will post the same day. Payments made after 5 p.m. Monday through Friday will post the next business day. Payments made on weekends or holidays will post the next business day.

Pay in Person

Payment can be made in person at the facility where you received your services.

Account Inquiry

If you would like to view your bill or make an update to your personal and insurance information, please log in to our secure site. If you have any problems in accessing your information or have questions that need to be handled over the phone, please call us:

  • Local number: 214.820.3151
  • Toll free number: 1.800.725.0024

For Baylor Institute for Rehabilitation (BIR) account inquiry or payment, please contact us at 1.800.725.0024 or mail to PO Box 847093 Dallas, Texas 75284-7093.

Central Texas

(Temple/Killeen/Waco, Austin/Round Rock, the Brazos Valley and the Hill Country)

Pay Online

Scott & White MyChart is a secure, online tool that connects you to your personal health information 24/7. You can schedule appointments, communicate with your providers, view test results and even pay your bill online.

Pay by Mail

To ensure that your payment is properly applied to your account, detach the slip from your Baylor Scott & White billing statement, return this slip with your payment and include your account number on your check and/or money order.

Please mail payments to:

Baylor Scott & White Health
PO Box 674350
Dallas, TX 75267-4350

Pay by Phone

If you have a question or would like to speak or make a payment with a representative, our dedicated customer service department is available at 1.800.994.0371, Monday through Friday from 8-11:30 a.m. and 12:30-5 p.m.

Pay in Person

Payment can be made in person at the facility where you received your services or to find out the nearest Baylor Scott & White clinic to you, call 1.800.994.0371.

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