Hiep Mai, PA
Cardiovascular Disease
MyBSWHealth
Next available appointments
Times may vary. Displayed times are for in-person visits. Additional times may be available for both new and current patients.
Tue, 1/20
- 8:00 AM
- 8:30 AM
Thu, 1/22
- 8:30 AM
- 2:30 PM
- 3:30 PM
Fri, 1/23
- 1:30 PM
- 2:30 PM
Locations of Hiep Mai, PA
Baylor Scott & White Clinic - Round Rock 302 University
302 University Blvd , Round Rock, TX, 78665
6675.0mi
Directions
Call
512.509.0200
Open
- Monday:8:00 am-5:00 pm
- Tuesday:8:00 am-5:00 pm
- Wednesday:8:00 am-5:00 pm
- Thursday:8:00 am-5:00 pm
- Friday:8:00 am-5:00 pm
Baylor Scott & White Clinic - Taylor
403 Mallard Ln , Taylor, TX, 76574
6658.9mi
Directions
Call
512.352.4000
Open
- Monday:7:30 am-5:00 pm
- Tuesday:7:30 am-5:00 pm
- Wednesday:7:30 am-5:00 pm
- Thursday:7:30 am-5:00 pm
- Friday:7:30 am-4:00 pm
Hours of Operation
Hours
Lab Hours
Hours of Operation
Office Hours
Biography
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Hiep Mai, PA-C, is a certified physician assistant, specializing in cardiology. His professional interests include proper nutrition, lifestyle modifications and medication. Hiep is passionate about playing a vital role in educating ... his adult patients about the primary and secondary prevention and treatment of heart disease. He believes in a personalized, team-based approach to medicine and strives to work with patients, listening to their concerns to achieve the best possible health outcome. Hiep's goal is to make a meaningful difference in his patients’ lives, providing care to the community and offering comfort and expertise in moments of uncertainty. He is a proud member of the American Academy of Physician Associates. Outside of work, Hiep enjoys spending time with his wife and son. He also likes playing volleyball and basketball, traveling and exploring national parks. View More |
| Ages Seen |
|---|
| Adults |
| Geriatrics |
| Language(s) Spoken |
|---|
| English |
| Education |
|---|
| Education: MPAS, University of North Texas Health Science Center (2015) |
| Certifications |
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| Physician Assistant- National Comm on Certif of Physician Assistants |
| Hospital Affiliations |
|---|
| Baylor Scott & White Medical Center - Taylor |
| Baylor Scott & White Medical Center - Buda |
| Baylor Scott & White Medical Center - Austin |
| Baylor Scott & White Medical Center - Round Rock |
Insurances accepted
Baylor Scott & White has established agreements with several types of insurance to ensure your health needs are covered.
Insurance listings are subject to change without prior notice.
Please call your physician's office or your health or insurance plan to verify coverage information prior to scheduling your visit or procedure. Not all members participating in contracted networks have "in network" access. In network participation may change from time to time without prior notice. Independent providers (which could include, for example only, anesthesiologists, radiologists, pathologists, emergency medicine physicians, advance practice professionals, and other independent providers of health care services) may deliver part of your care, and such providers may be considered out-of-network on your health and insurance plans even if the Facility may be considered in network. If you desire additional information as to the providers who may be involved in providing your care, you can either ask your treating provider (who may know some of the specialists or groups who could be involved) or you can request a list of Facility-based physician groups by calling the following toll free number: (877) 810-0372. This list is updated annually and is subject to change without prior notice.
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Aetna - (22)Aetna-Aetna Medicare Choice II Plan (PPO)Aetna-Aetna Medicare Choice Plan (PPO)Aetna-Aetna Medicare Dual Complete Plan (HMO D-SNP)Aetna-Aetna Medicare Eagle II (PPO)Aetna-Aetna Medicare Eagle Plan (PPO)Aetna-Aetna Medicare Freedom Plan (PPO)Aetna-Aetna Medicare Freedom Preferred Plan (PPO)Aetna-Aetna Medicare Prime Plan (HMO)Aetna-Aetna Medicare Value Plan (HMO)Aetna-Aetna Signature AdministratorsAetna-Choice POS IIAetna-Group Retiree Medicare PPO - Limited to Exxon/MobilAetna-Health Network OnlyAetna-Health Network OptionAetna-HMOAetna-Managed ChoiceAetna-Open Access Elect ChoiceAetna-Open Access Managed ChoiceAetna-Open Access SelectAetna-Open Choice PPOAetna-QPOSAetna-Select
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Blue Cross Blue Shield - (36)Blue Cross Blue Shield-Blue Advantage - BronzeBlue Cross Blue Shield-Blue Advantage - GoldBlue Cross Blue Shield-Blue Advantage - SilverBlue Cross Blue Shield-Blue Advantage Plus - BronzeBlue Cross Blue Shield-Blue Advantage Plus - GoldBlue Cross Blue Shield-Blue ChoiceBlue Cross Blue Shield-Blue Cross Group Medicare Advantage (PPO)Blue Cross Blue Shield-Blue Cross Group Medicare Advantage Open Access (PPO)Blue Cross Blue Shield-Blue Cross Medicare Advantage Choice Plus (PPO)Blue Cross Blue Shield-Blue Cross Medicare Advantage Choice Premier (PPO)Blue Cross Blue Shield-Blue Cross Medicare Advantage Classic (PPO)Blue Cross Blue Shield-Blue Cross Medicare Advantage Dual Care Plus (HMO SNP)Blue Cross Blue Shield-Blue Cross Medicare Advantage Flex (PPO)Blue Cross Blue Shield-Blue Cross Medicare Advantage Flex Access (PPO)Blue Cross Blue Shield-Blue Cross Medicare Advantage Health Choice (PPO)Blue Cross Blue Shield-Blue Cross Medicare Advantage Protect (PPO)Blue Cross Blue Shield-Blue Cross Medicare Advantage Saver (HMO)Blue Cross Blue Shield-Blue Cross Medicare Advantage Saver Plus (PPO)Blue Cross Blue Shield-Blue Cross Medicare Advantage Value (HMO)Blue Cross Blue Shield-Blue EssentialsBlue Cross Blue Shield-Blue Essentials AccessBlue Cross Blue Shield-Blue PremierBlue Cross Blue Shield-Blue Premier AccessBlue Cross Blue Shield-Consumer Directed HealthSelectBlue Cross Blue Shield-Federal Basic OptionBlue Cross Blue Shield-Federal FEP Blue FocusBlue Cross Blue Shield-Federal Standard OptionBlue Cross Blue Shield-HealthSelectBlue Cross Blue Shield-High Performance NetworkBlue Cross Blue Shield-ParPlanBlue Cross Blue Shield-STAR KidsBlue Cross Blue Shield-TRS-ActiveCare 2Blue Cross Blue Shield-TRS-ActiveCare PrimaryBlue Cross Blue Shield-TRS-ActiveCare Primary HDBlue Cross Blue Shield-TRS-ActiveCare Primary+Blue Cross Blue Shield-TRS-Care Standard
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Catalyst Health Group - (1)Catalyst Health Group-Catalyst Health - Baylor Scott & White Preferred
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Centivo Network - (1)Centivo Network-Centivo Network - Baylor Scott & White Premier
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Cigna - (14)Cigna-BSW Extended PPOCigna-Choice FundCigna-Cigna Preferred Medicare (HMO)Cigna-Cigna Preferred Savings Medicare (HMO)Cigna-Cigna Preferred Savings Medicare (PPO)Cigna-Cigna TotalCare (HMO D-SNP)Cigna-Cigna True Choice Courage Medicare (PPO)Cigna-Cigna True Choice Medicare (PPO)Cigna-Cigna+OscarCigna-NFL Dedicated Hospital Network ProgramCigna-Open AccessCigna-Open Access PlusCigna-Open Access Plus In-NetworkCigna-Point of Service Open Access
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DFW ConnectedCare - (1)DFW ConnectedCare-American Airlines Employee Benefit Plan
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Humana - (9)Humana-Humana Gold Choice (PFFS)Humana-Humana Gold Plus (HMO)Humana-Humana Gold Plus SNP-DE (HMO D-SNP)Humana-Humana Group Medicare Advantage (HMO)Humana-Humana Group Medicare Advantage (PPOHumana-Humana Honor (PPO)Humana-Humana USAA Honor with Rx (PPO)Humana-HumanaChoice (PPO)Humana-HumanaChoice (Regional PPO)
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Medicaid - (1)Medicaid-Traditional Medicaid
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Medicare - (1)Medicare-Railroad
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Nebraska Furniture Mart - (3)Nebraska Furniture Mart-EmeraldNebraska Furniture Mart-OnyxNebraska Furniture Mart-Pearl
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Superior Health Plan - (19)Superior Health Plan-CHIPSuperior Health Plan-CHIP PerinateSuperior Health Plan-Foster CareSuperior Health Plan-STARSuperior Health Plan-STAR+PLUSSuperior Health Plan-Superior STAR+PLUS (MMP)Superior Health Plan-Wellcare Assist (HMO)Superior Health Plan-Wellcare by Allwell Complement Assist (HMO)Superior Health Plan-Wellcare by Allwell Dual Access Harmony (HMO D-SNP)Superior Health Plan-Wellcare by Allwell Dual Liberty Nurture (HMO D-SNP)Superior Health Plan-Wellcare by Allwell Patriot No Premium (HMO)Superior Health Plan-Wellcare Dual Access (HMO D-SNP)Superior Health Plan-Wellcare Dual Access Open (PPO D-SNP)Superior Health Plan-Wellcare Dual Liberty (HMO D-SNP)Superior Health Plan-Wellcare Giveback (HMO)Superior Health Plan-Wellcare No Premium Open (PPO)Superior Health Plan-Wellcare No Premium Rx Plus Open (PPO)Superior Health Plan-Wellcare Specialty No Premium (HMO C-SNP)Superior Health Plan-Wellcare TexanPlus No Premium (HMO)
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Tricare - (3)Tricare-ExtraTricare-PrimeTricare-Select
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United HealthCare - (32)United HealthCare-AARP Medicare Advantage Choice (PPO)United HealthCare-AARP Medicare Advantage Patriot (HMO-POS)United HealthCare-All SaversUnited HealthCare-CharterUnited HealthCare-Charter BalancedUnited HealthCare-Charter PlusUnited HealthCare-CHIPUnited HealthCare-ChoiceUnited HealthCare-Choice PlusUnited HealthCare-CoreUnited HealthCare-Core EssentialUnited HealthCare-EDGEUnited HealthCare-Erickson Advantage Champion (HMO-POS C-SNP)United HealthCare-Erickson Advantage Freedom (HMO-POS)United HealthCare-Erickson Advantage Guardian (HMO-POS I-SNP)United HealthCare-Erickson Advantage Liberty with Drugs (HMO-POS)United HealthCare-Erickson Advantage Liberty without Drugs (HMO-POS)United HealthCare-Erickson Advantage Signature with Drugs (HMO-POSUnited HealthCare-NavigateUnited HealthCare-Navigate BalancedUnited HealthCare-Navigate PlusUnited HealthCare-Nexus ACO - Open AccessUnited HealthCare-Nexus ACO - Referral RequiredUnited HealthCare-OptionsUnited HealthCare-SelectUnited HealthCare-Select PlusUnited HealthCare-STARUnited HealthCare-STAR KidsUnited HealthCare-SurestUnited HealthCare-UnitedHealthcare Assisted Living Plan (PPO I-SNP)United HealthCare-UnitedHealthcare Group Medicare Advantage (PPO)United HealthCare-UnitedHealthcare Nursing Home Plan (PPO I-SNP)
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WellMed - (13)WellMed-AARP Medicare Advantage (HMO-POS)WellMed-AARP Medicare Advantage (HMO)WellMed-AARP Medicare Advantage SecureHorizons Plan 1 (HMO-POS)WellMed-AARP Medicare Advantage SecureHorizons Plan 2 (HMO-POS)WellMed-AARP Medicare Advantage Walgreens (PPO)WellMed-UnitedHealthcare Dual Complete (HMO DSNP)WellMed-UnitedHealthcare Dual Complete Choice (Regional PPO DSNP)WellMed-UnitedHealthcare Dual Complete Select (HMO POS DSNP)WellMed-UnitedHealthcare Group Medicare Advantage (HMO)WellMed-UnitedHealthcare Medicare Advantage Ally (HMO POS CSNP)WellMed-UnitedHealthcare Medicare Advantage Choice (Regional PPO)WellMed-UnitedHealthcare Medicare Gold (Regional PPO CSNP)WellMed-UnitedHealthcare Medicare Silver (Regional PPO CSNP)
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Patient Ratings (649)
The patient rating score is an average of all responses to physician-related questions on our nationally recognized Press Ganey Patient Satisfaction Survey .
| averageRating | metric | |
|---|---|---|
| 4.8 | Wait Time at Clinic | |
| 4.9 | Time Care Provider spent with Patient | |
| 4.9 | Provider showed concern | |
| 4.9 | Provider included you in decisions | |
| 4.9 | Friendliness/Courtesy of Care Provider | |
| 4.8 | Rate Care Provider |
Patient Comments (311)
Overview of patient comments
Summary created using AI
Patient comments are gathered from our Press Ganey Patient Satisfaction Survey and are displayed in their entirety. Patients are de-identified for confidentiality and patient privacy.
Patients appreciate
Hiep Mai, PA consistently receives exceptional praise from patients for his communication skills and interpersonal manner. Patients repeatedly highlight his ability to listen intently, take time to thoroughly explain medical conditions and test results in understandable terms, and answer all questions without rushing. His bedside manner is described as warm, caring, compassionate, and professional, with many patients noting he makes them feel comfortable and genuinely cared for. Reviewers frequently commend his thoroughness in reviewing medical histories before appointments, his knowledge of their conditions, and his ability to explain complex medical information in plain language that patients can understand. Many patients specifically mention feeling confident in his care and appreciate that he engages them as partners in their healthcare decisions.
Patients also share
While the overwhelming majority of reviews are highly positive, a small number of patients expressed some dissatisfaction. One reviewer left feeling dissatisfied without providing specific details, and a few others gave slightly lower ratings without extensive explanation. One patient noted that while the provider was excellent, he was not one of their regular providers and did not know them, suggesting some patients may prefer continuity with a familiar provider. However, these concerns represent a very small fraction of the total feedback received.