Jessica Louise Licea, PA
Physician Assistant
MyBSWHealth
Next available appointments
Times may vary. Displayed times are for in-person visits. Additional times may be available for both new and current patients.
Mon, 12/01
- 10:45 AM
- 3:45 PM
Tue, 12/02
- 2:45 PM
- 4:15 PM
Thu, 12/04
- 1:15 PM
Locations of Jessica Louise Licea, PA
Baylor Scott & White Clinic - Hewitt
510 N Hewitt Dr , Hewitt, TX, 76643- Monday:8:00 am-5:00 pm
- Tuesday:8:00 am-5:00 pm
- Wednesday:8:00 am-5:00 pm
- Thursday:8:00 am-5:00 pm
- Friday:8:00 am-5:00 pm
Office Hours
Biography
|
Jessica Licea, PA-C, is a certified physician assistant, specializing in family medicine. Jessica is passionate about providing high-quality, person-centered care for her patients of all ages, as well as collaborating with ... View More |
| Language(s) Spoken |
|---|
| English |
| Education |
|---|
| Education: University of Mary Hardin - Baylor (2024) |
| Hospital Affiliations |
|---|
| Baylor Scott & White Medical Center - Temple |
Insurances accepted
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Patient Ratings (318)
The patient rating score is an average of all responses to physician-related questions on our nationally recognized Press Ganey Patient Satisfaction Survey .
| averageRating | metric | |
|---|---|---|
| 4.8 | Friendliness/Courtesy of Care Provider | |
| 4.8 | Wait Time at Clinic | |
| 4.8 | Provider showed concern | |
| 4.7 | Provider included you in decisions | |
| 4.7 | Time Care Provider spent with Patient | |
| 4.7 | Rate Care Provider |
Patient Comments (127)
Overview of patient comments
Summary created using AI
Patient comments are gathered from our Press Ganey Patient Satisfaction Survey and are displayed in their entirety. Patients are de-identified for confidentiality and patient privacy.
Patients appreciate
Jessica Licea receives overwhelmingly positive feedback from patients who consistently praise her professionalism, attentiveness, and caring demeanor. Patients frequently mention that she listens well to their concerns, takes time to understand their problems, and provides thorough explanations about their conditions and treatment options. Many reviews highlight her compassionate and personable approach, noting that she makes patients feel comfortable and relaxed during visits. Her knowledge and competence are regularly commended, with patients appreciating her ability to answer questions clearly, provide helpful feedback, and coordinate appropriate referrals and follow-up care. Several patients specifically mention positive outcomes from treatments she prescribed or procedures she performed.
Patients also share
The reviews reveal relatively few areas for improvement, though some patterns emerge. One patient expressed significant dissatisfaction, stating that Jessica did not listen to what was said, dismissed concerns, and documented incorrect information in the chart. A few patients gave lower ratings simply because they preferred seeing their regular doctor rather than a substitute provider, or because they were still adjusting to seeing a physician assistant instead of a physician. One patient felt they should have received an antibiotic for a sinus infection, and another noted that Jessica didn't ask many questions during the visit. A couple of reviews suggest some patients may have had expectations for different treatment approaches than what was provided.